[WISPA] snowbird - seasonal packages & pricing

[Lori Collins, SonicNet]

Hello all.  I'm a bit late to this conversation as I was out of office last
week, but we provide service in an area with a very large number of second
lake homes.

You can check our packages and pricing structure on our web site Services
page (link below), but the general gist is we set specific on/off dates to
keep things reasonable on our end.  Customers can "add on" service during
the off season, and they will pay the regular monthly rate for their level
of service.

We bill annually for summer-only service, also to keep things simple, and
frankly if they can afford a second home, they can afford an annual
payment.

We upcharge on the "per-month" fee since we are buying our bandwidth,
maintaining our network, etc., all year round, so if they want a shorter
service period, they will pay a bit more per month.  Sometimes they
question this, and generally when I explain the rationale they get it.  I
always say it's better than paying year round for something you aren't
using.

And finally, we do not offer a lower-speed option during the off season.
If a customer has remote equipment that they need access to year round,
they must get our service year round, but they can turn it down to our
lowest-level package since that works just fine with remote access.

If you have any other questions, I'd be happy to answer offline.  This is a
topic for which we've spent a great deal of time analyzing the data and
talking with customers about what would work for them (and us).  About 17%
of our customers are seasonal, so it's a big number.



*LORI COLLINS*
*President*

*SONICNET INC.*

888.631.9666
229 W. Pine St.
PO Box 416
Eagle River, WI 54521

WWW.SONICNET.US
Facebook:  SonicNetWisconsin
Twitter:  @SonicNetWisc


On Tue, Sep 26, 2017 at 9:27 PM, <wireless-requ...@wispa.org> wrote:

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> Today's Topics:
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>1. Re:  snowbird - seasonal packages & pricing (Dennis Burgess)
>2. Re:  snowbird - seasonal packages & pricing (Josh Luthman)
>3. Re:  snowbird - seasonal packages & pricing (Mike Hammett)
>4.  Puerto Rico assistance (Daniel K)
>5. Re:  Puerto Rico assistance (Mike Goicoechea)
>6. Re:  Puerto Rico assistance (Sonja Harris)
>7. Re:  Puerto Rico assistance (Jan-OOLLC)
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> ------
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> Message: 1
> Date: Tue, 26 Sep 2017 16:24:59 +
> From: Dennis Burgess <dmburg...@linktechs.net>
> Subject: Re: [WISPA] snowbird - seasonal packages & pricing
> To: WISPA General List <wireless@wispa.org>
> Message-ID: <d4c4176464354ec3ac7618d94807a...@linktechs.net>
> Content-Type: text/plain; charset="utf-8"
>
> Either its on or not..  they can change plans, but that?s about it.  I
> would not offer a off package, cause then you are not getting anything.  I
> understand the reason, but that is what DSL or cable would do, its either a
> package or its off.  And its only off it you are out of term.
>
>
> Dennis Burgess ? Network Solution Engineer ? Consultant
> MikroTik Certified Trainer/Consultant ? MTCNA, MTCRE, MTCWE, MTCTCE, MTCINE
>
> For Wireless Hardware/Routers visit www.linktechs.net
> Radio Frequency Coverages: www.towercoverage.com
> Office: 314-735-0270
> E-Mail: dmburg...@linktechs.net
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>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Jeff Evans
> Sent: Tuesday, September 26, 2017 10:12 AM
> To: WISPA General List <wireless@wispa.org>
> Subject: [WISPA] snowbird - seasonal packages & pricing
>
> For those of you who offer this service, how are your packages
> structured?? I can see 2 packages, one where the internet is actually not
> available at all and one where there is a minimal connection for home
> monitoring.? I am interested in minimum terms of full package pricing and
> if you charge a minimum for the inactive period.
>
> Thanks in advance
>
> --
> Jeff Evans, Managing Member
> PennWisp, LLC
> www.pennwisp.com
>
> _______________
> Wireless mailing list
> Wireless@wispa.org
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> --
>
> Message: 2
> Date: Tue, 26 Sep 2017 12:28:14 -

Re: [WISPA] snowbird - seasonal packages & pricing

[Mike Hammett]

I just offer a discount commensurate to the amount of time a year they're gone 
and done. I donn't shut it off or anything. Too much work to keep track of. 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

- Original Message -

From: "Jeff Evans" <jev...@pennwisp.com> 
To: "WISPA General List" <wireless@wispa.org> 
Sent: Tuesday, September 26, 2017 10:11:51 AM 
Subject: [WISPA] snowbird - seasonal packages & pricing 

For those of you who offer this service, how are your packages 
structured? I can see 2 packages, one where the internet is actually 
not available at all and one where there is a minimal connection for 
home monitoring. I am interested in minimum terms of full package 
pricing and if you charge a minimum for the inactive period. 

Thanks in advance 

-- 
Jeff Evans, Managing Member 
PennWisp, LLC 
www.pennwisp.com 

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Re: [WISPA] snowbird - seasonal packages & pricing

[Josh Luthman]

With Powercode we take off the "montly internet service" which enables them
to have Internet, speed rating, etc and then add a "monthly service" which
does all the normal billing stuff but doesn't add any Internet speed
plan/allow them to get online.


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Sep 26, 2017 at 11:11 AM, Jeff Evans  wrote:

> For those of you who offer this service, how are your packages
> structured?  I can see 2 packages, one where the internet is actually
> not available at all and one where there is a minimal connection for
> home monitoring.  I am interested in minimum terms of full package
> pricing and if you charge a minimum for the inactive period.
>
> Thanks in advance
>
> --
> Jeff Evans, Managing Member
> PennWisp, LLC
> www.pennwisp.com
>
> ___
> Wireless mailing list
> Wireless@wispa.org
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>
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Re: [WISPA] snowbird - seasonal packages & pricing

[Dennis Burgess]

Either its on or not..  they can change plans, but that’s about it.  I would 
not offer a off package, cause then you are not getting anything.  I understand 
the reason, but that is what DSL or cable would do, its either a package or its 
off.  And its only off it you are out of term.


Dennis Burgess – Network Solution Engineer – Consultant 
MikroTik Certified Trainer/Consultant – MTCNA, MTCRE, MTCWE, MTCTCE, MTCINE

For Wireless Hardware/Routers visit www.linktechs.net
Radio Frequency Coverages: www.towercoverage.com 
Office: 314-735-0270
E-Mail: dmburg...@linktechs.net 


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Jeff Evans
Sent: Tuesday, September 26, 2017 10:12 AM
To: WISPA General List <wireless@wispa.org>
Subject: [WISPA] snowbird - seasonal packages & pricing

For those of you who offer this service, how are your packages structured?  I 
can see 2 packages, one where the internet is actually not available at all and 
one where there is a minimal connection for home monitoring.  I am interested 
in minimum terms of full package pricing and if you charge a minimum for the 
inactive period.

Thanks in advance

--
Jeff Evans, Managing Member
PennWisp, LLC
www.pennwisp.com

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[WISPA] snowbird - seasonal packages & pricing

[Jeff Evans]

For those of you who offer this service, how are your packages 
structured?  I can see 2 packages, one where the internet is actually 
not available at all and one where there is a minimal connection for 
home monitoring.  I am interested in minimum terms of full package 
pricing and if you charge a minimum for the inactive period.

Thanks in advance

-- 
Jeff Evans, Managing Member
PennWisp, LLC
www.pennwisp.com

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