RE: [WIRELESS-LAN] Windows loosing gateway connection on 5520 with 3800's

[Legge, Jeffry]

I changed dynamic channel width from best to 20Mhz and this seems to have 
solved my problem. Thanks for the suggestions.

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Samuel Clements
Sent: Thursday, August 25, 2016 12:34 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Windows loosing gateway connection on 5520 with 
3800's

Checking to see if you can ping the VIP of the WLC will let you know if's an RF 
issue (likely) or something between the AP and the WLC (unlikely). If it's an 
'in air' issue, it could be anything from changing channels, interference, 
radio resets, or just plain old Windows being dumb about life (and anything in 
between). In short, make sure you're not incurring an excessive number of 
channel changes (check Prime for that) and then we'll likely need additional 
info.
  -Sam

On Thu, Aug 25, 2016 at 11:11 AM, Legge, Jeffry 
mailto:jgle...@radford.edu>> wrote:
Have not been able to get debugs cause I was made aware of the problem after 
the fact. I am on version 8.2.121.0.  It seems to be on Windows 10 boxes mostly 
but I have seen it on Windows 8.1. It’s not real often now but students to 
arrive until tomorrow.

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU]
 On Behalf Of Samuel Clements
Sent: Thursday, August 25, 2016 10:16 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Windows loosing gateway connection on 5520 with 
3800's

What version of code are you using? Can you ping the virtual IP of the WLC 
(192.0.2.1, or whatever it's set to)? How reproducible/common is it? Can you 
get a client debug off of the WLC at the time of failure?
  -Sam

On Thu, Aug 25, 2016 at 9:12 AM, Legge, Jeffry 
mailto:jgle...@radford.edu>> wrote:
I am seeing Windows 10 clients lose their connection to gateway. I have a new 
5520 controller with 3802’s. The cisco Anyconnect gets error message saying it 
cannot reach policy manager. I ping the gateway and DNS server but do not get a 
response. Is anyone experiencing this problem?
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Re: [WIRELESS-LAN] Cisco Prime Alternatives

[Jeffrey D. Sessler]

Jason,

For a long time, I too had the “take me back to WCS” wish. It seemed that there 
was a gap between the Prime and wireless groups, where Prime significantly 
lagged support for new features in the WLC code. That seems to have been 
resolved in Prime 3.x, where for example, support for XOR radios lagged just a 
couple of weeks behind the WAPs/Controller code shipping.

Prime 3.1 is a pretty nice leap over 3.x. I went pretty rapidly from 2.x, to 
3.0, to 3.1 to support the new WAPs, and I was much happier as I got to 3.x and 
then 3.1.

Prime can have a stiff learning curve for sure. There is just so much there, 
and if you’ve come from WCS, the layout can be a bit of a shock.  Cisco does 
offer training – maybe that’s an option to get the full investment out of it.

If you get to 3.1 and still have questions, I’m happy to help.

Jeff



From: "wireless-lan@listserv.educause.edu"  
on behalf of Jason Cook 
Reply-To: "wireless-lan@listserv.educause.edu" 

Date: Tuesday, August 30, 2016 at 1:41 AM
To: "wireless-lan@listserv.educause.edu" 
Subject: Re: [WIRELESS-LAN] Cisco Prime Alternatives

Hi Jeff,

Thanks, good pickup. Somehow Ciscoone wasn’t put in for the controllers or PI, 
so we are looking into how that would play out too.

We haven’t quite chosen to jump ship at this point, but it’s under serious 
consideration. Since we’ll have to purchase licensing to move to another 
product it’s not likely we’ll be saving much /if any $$ on a 3 year plan. 
However our experience with PI is poor at best (take me back to WCS), and 
paying this much money for a product that while is much improved still has many 
basic issues just doesn’t sit well. We are on 3.0, not moved to 3.1 at this 
point. We are licensed to do our switches, but just haven’t been able to get 
there to have them on(have on previous versions but never moved past adding 
them). Our confidence is pretty low on the product and time to spend on it is 
challenging, and will we end up in the same place we have every other time…  I 
know there’s customers out there that are happy, and certainly for what we use 
it for now it’s goes pretty well. But we use 10%, now if they had a support 
option that scaled to how we use it ☺

Overall at the moment it’s look at a few options and compare.

Regards

Jason



--
Jason Cook
Technology Services
The University of Adelaide, AUSTRALIA 5005
Ph: +61 8 8313 4800

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Jeffrey D. Sessler
Sent: Tuesday, 30 August 2016 12:28 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Cisco Prime Alternatives

Jason, have you considered moving to CiscoOne, that way you get the Prime 
licenses? May be less expensive then purchasing/maintaining Prime alone.

Are you using Prime 3.x or something older? Prime became infinitely more 
interesting in 3.x and I depend on the dashboards, history, and reporting for a 
number of really critical items from the basic troubleshooting to budgeting 
decisions.

Prime’s value also increases if you use it to manage the rest of your 
infrastructure e.g. switches/routers.

Jeff




From: 
"wireless-lan@listserv.educause.edu" 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of Jason Cook 
mailto:jason.c...@adelaide.edu.au>>
Reply-To: 
"wireless-lan@listserv.educause.edu" 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Date: Sunday, August 28, 2016 at 7:22 PM
To: 
"wireless-lan@listserv.educause.edu" 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: [WIRELESS-LAN] Cisco Prime Alternatives

Hi All,

Re-visiting that Prime thing again, interested to know what you’re using 
instead of Prime to manage Cisco wireless gear and how that’s going for you.  I 
believe Airwave is used by a few, is there anything else? We realise keeping up 
with features/models may lag a bit and aren’t too worried there. Interested 
mostly in how well it does what it does, and If it’s worth the $ is costs you.

We’ve pretty much stopped using Prime for configuration (except some 
circumstances) and when we complete our migration from multiple 5508’s in N+1 
to a 8510 HA pair there won’t be much use for config it at all…..  The cost to 
keep PI supported is quite high for what we’ll use it for.
The things we use most are

· floor plans with AP location/status (user counts, channel, power 
settings etc etc)

· General AP health/campus health etc

· Client events for troubleshooting

· Limited Graphing/reporting but a bit



Thanks

Jason

--
Jason Cook
Technology Services
The University of Adelaide, AUSTRALIA 5005
Ph: +61 8 8313 4800
e-mail: 
jason.c...@adelaide.edu.au>

CRICOS Provider Number 00123M
---

RE: Cisco Prime Alternatives

[Jason Cook]

Thanks John

Great to know it works well in the Cisco environment.  might have some specific 
questions about this in the future and I'll let you know if we do. I've had a 
chat with local product manager yesterday so a good chance we'll end up doing a 
trial at some stage. It's just a matter of when, timing is interesting on this 
one with a pile of project work coming up :) But we gotta find a way to sort it 
all.

Bummer on the webex, useful tool. We almost had webex but had a couple of 
quality issues (probably not product related) that weren't showing up in Zoom. 
Currently we have some Zoom in the cloud which is going pretty well. Bit of 
shame the way they went since we have call manager and we miss out on plenty of 
good stuff between CUCM and webex.

Regards

Jason

--
Jason Cook
Technology Services
The University of Adelaide, AUSTRALIA 5005
Ph: +61 8 8313 4800

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Watters, John
Sent: Tuesday, 30 August 2016 7:25 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Cisco Prime Alternatives

We are a Cisco shop that has been using the Airwave product for years 
(originally from Airwave, then from Aruba, and now from HP). It does a decent 
job of config changes for the Cisco WLC world. And, it does a very good job of 
reporting. I will be glad to talk to you off-line if you have specific 
questions. And, if we can find a WebEX server (our is not usable at the 
moment), I will glad to demo it for you. We have a mix of LWAPP models, WiSM2 
controllers (that are on their way out the door), a couple of 5508s in use at 
off-campus areas, several 8510 controllers and a handful of IOS APs in use for 
very small off-campus locations. We manage them all on the AMPs. We are running 
three AMPs - one for each of our MPLS areas.

==
-jcw

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] on behalf of Jason Cook 
[jason.c...@adelaide.edu.au]
Sent: Sunday, August 28, 2016 9:22 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Cisco Prime Alternatives
Hi All,

Re-visiting that Prime thing again, interested to know what you're using 
instead of Prime to manage Cisco wireless gear and how that's going for you.  I 
believe Airwave is used by a few, is there anything else? We realise keeping up 
with features/models may lag a bit and aren't too worried there. Interested 
mostly in how well it does what it does, and If it's worth the $ is costs you.

We've pretty much stopped using Prime for configuration (except some 
circumstances) and when we complete our migration from multiple 5508's in N+1 
to a 8510 HA pair there won't be much use for config it at all.  The cost 
to keep PI supported is quite high for what we'll use it for.
The things we use most are

* floor plans with AP location/status (user counts, channel, power 
settings etc etc)

* General AP health/campus health etc

* Client events for troubleshooting

* Limited Graphing/reporting but a bit



Thanks

Jason

--
Jason Cook
Technology Services
The University of Adelaide, AUSTRALIA 5005
Ph: +61 8 8313 4800
e-mail: 
jason.c...@adelaide.edu.au>

CRICOS Provider Number 00123M
---
This email message is intended only for the addressee(s) and contains 
information which may be confidential and/or copyright.  If you are not the 
intended recipient please do not read, save, forward, disclose, or copy the 
contents of this email. If this email has been sent to you in error, please 
notify the sender by reply email and delete this email and any copies or links 
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is made that this email is free of viruses.  Virus scanning is recommended and 
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** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
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**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.

RE: [WIRELESS-LAN] Cisco Prime Alternatives

[Jason Cook]

Hi Jeff,

Thanks, good pickup. Somehow Ciscoone wasn’t put in for the controllers or PI, 
so we are looking into how that would play out too.

We haven’t quite chosen to jump ship at this point, but it’s under serious 
consideration. Since we’ll have to purchase licensing to move to another 
product it’s not likely we’ll be saving much /if any $$ on a 3 year plan. 
However our experience with PI is poor at best (take me back to WCS), and 
paying this much money for a product that while is much improved still has many 
basic issues just doesn’t sit well. We are on 3.0, not moved to 3.1 at this 
point. We are licensed to do our switches, but just haven’t been able to get 
there to have them on(have on previous versions but never moved past adding 
them). Our confidence is pretty low on the product and time to spend on it is 
challenging, and will we end up in the same place we have every other time…  I 
know there’s customers out there that are happy, and certainly for what we use 
it for now it’s goes pretty well. But we use 10%, now if they had a support 
option that scaled to how we use it ☺

Overall at the moment it’s look at a few options and compare.

Regards

Jason



--
Jason Cook
Technology Services
The University of Adelaide, AUSTRALIA 5005
Ph: +61 8 8313 4800

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Jeffrey D. Sessler
Sent: Tuesday, 30 August 2016 12:28 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Cisco Prime Alternatives

Jason, have you considered moving to CiscoOne, that way you get the Prime 
licenses? May be less expensive then purchasing/maintaining Prime alone.

Are you using Prime 3.x or something older? Prime became infinitely more 
interesting in 3.x and I depend on the dashboards, history, and reporting for a 
number of really critical items from the basic troubleshooting to budgeting 
decisions.

Prime’s value also increases if you use it to manage the rest of your 
infrastructure e.g. switches/routers.

Jeff




From: 
"wireless-lan@listserv.educause.edu" 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of Jason Cook 
mailto:jason.c...@adelaide.edu.au>>
Reply-To: 
"wireless-lan@listserv.educause.edu" 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Date: Sunday, August 28, 2016 at 7:22 PM
To: 
"wireless-lan@listserv.educause.edu" 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: [WIRELESS-LAN] Cisco Prime Alternatives

Hi All,

Re-visiting that Prime thing again, interested to know what you’re using 
instead of Prime to manage Cisco wireless gear and how that’s going for you.  I 
believe Airwave is used by a few, is there anything else? We realise keeping up 
with features/models may lag a bit and aren’t too worried there. Interested 
mostly in how well it does what it does, and If it’s worth the $ is costs you.

We’ve pretty much stopped using Prime for configuration (except some 
circumstances) and when we complete our migration from multiple 5508’s in N+1 
to a 8510 HA pair there won’t be much use for config it at all…..  The cost to 
keep PI supported is quite high for what we’ll use it for.
The things we use most are

· floor plans with AP location/status (user counts, channel, power 
settings etc etc)

· General AP health/campus health etc

· Client events for troubleshooting

· Limited Graphing/reporting but a bit



Thanks

Jason

--
Jason Cook
Technology Services
The University of Adelaide, AUSTRALIA 5005
Ph: +61 8 8313 4800
e-mail: 
jason.c...@adelaide.edu.au>

CRICOS Provider Number 00123M
---
This email message is intended only for the addressee(s) and contains 
information which may be confidential and/or copyright.  If you are not the 
intended recipient please do not read, save, forward, disclose, or copy the 
contents of this email. If this email has been sent to you in error, please 
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RE: Cisco Prime Alternatives

[Jason Cook]

HI Todd,

Great thanks for the information. We'll certainly check them out and see if it 
will work for us.

Regards

Jaosn

--
Jason Cook
Technology Services
The University of Adelaide, AUSTRALIA 5005
Ph: +61 8 8313 4800

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Smith, Todd
Sent: Monday, 29 August 2016 10:23 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Cisco Prime Alternatives

Hello Jason,

We are an Enterasys/Extreme shop so this isn't completely applicable but I know 
that there are many wired Cisco customers who use Extreme Networks NetSight 
product in preference to Prime and they are quite happy.  I know that I really 
like NetSight and I prefer it to other tools like Solarwinds for some tasks.

If you don't get an answer that you like better than a demo of NetSight  might 
not hurt.  If you demo it make sure that your wired staff is there since it 
really handy for them as well.

Todd
Charleston Area Medical Center

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Jason Cook
Sent: Sunday, August 28, 2016 22:22
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Cisco Prime Alternatives

Hi All,

Re-visiting that Prime thing again, interested to know what you're using 
instead of Prime to manage Cisco wireless gear and how that's going for you.  I 
believe Airwave is used by a few, is there anything else? We realise keeping up 
with features/models may lag a bit and aren't too worried there. Interested 
mostly in how well it does what it does, and If it's worth the $ is costs you.

We've pretty much stopped using Prime for configuration (except some 
circumstances) and when we complete our migration from multiple 5508's in N+1 
to a 8510 HA pair there won't be much use for config it at all.  The cost 
to keep PI supported is quite high for what we'll use it for.
The things we use most are

* floor plans with AP location/status (user counts, channel, power 
settings etc etc)

* General AP health/campus health etc

* Client events for troubleshooting

* Limited Graphing/reporting but a bit



Thanks

Jason

--
Jason Cook
Technology Services
The University of Adelaide, AUSTRALIA 5005
Ph: +61 8 8313 4800
e-mail: 
jason.c...@adelaide.edu.au>

CRICOS Provider Number 00123M
---
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