Re: [WIRELESS-LAN] Here come the LTE-U devices...

[Jeremy Mooney]

Only searched for that spec, but it looks like 46dBm is labeled Macro
(which is the larger cell sites). At 5GHz with free space loss alone you
have 23dB loss in 7m, so as long as it's more than 7m further away than
your next AP on the same frequencies/channel that seems less of a concern
(assuming the same-as-a-neighbor is accurate). Even our rooftop sites would
probably have limited impact. There's also licensing for those power
levels, but the carriers already do that for everything else cellular so
that alone seems unlikely to stop them.

The bigger risk might be if any DAS or other cellular augmentation on
campus starts using it. The traditional DAS RFoG or leaky coax systems with
shared RF across zones have the most motivation to try to increase
capacity, but those systems seem less likely to pass 5GHz. A collection of
microcells installed on site would be a bigger concern (proper microcells,
I doubt the femtocells the carriers brand as microcells to consumers will
get this anytime soon). Time to double check relationships with the
facilities people who would handle setting up any carrier leases.


On Thu, Feb 23, 2017 at 8:31 AM, Jason Healy  wrote:

> On Feb 22, 2017, at 3:21 PM, Coehoorn, Joel  wrote:
> >
> > IIRC, this has the same power limitations as WiFi and other unlicensed
> applications.
>
> Someone on Slashdot found this report:
>
>   http://www.lteuforum.org/uploads/3/5/6/8/3568127/lte-u_
> forum_lte-u_technical_report_v1.0.pdf
>
> The poster pointed out that the Tx power they used for the LTE-U cells was
> 46dBm (compared to Wi-Fi's 24dBm), or 40w vs 0.25w.  I've only skimmed (and
> I'm certainly no expert), so I don't know if that's the power they plan to
> run it at, or if that's just what they were using for testing.
>
> The other part the concerns me is the throughput testing section.  They
> show that LTE-U is no worse than two Wi-Fi APs on the same channel, but
> that's cold comfort for me.  Right now we're used to having the spectrum
> all to ourselves (at least in the middle of campus where we aren't close to
> neighbors).  LTE-U may not be worse than a noisy neighbor, but I was used
> to having NO neighbors...
>
> Jason
> **
> Participation and subscription information for this EDUCAUSE Constituent
> Group discussion list can be found at http://www.educause.edu/discuss.
>



-- 
Jeremy Mooney
ITS - Bethel University

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

[John Chappell]

Hi Walter, 

Thank you for working this. If at all possible I’d like to credit the person(s) 
who create this document. My thinking is to acknowledge, the person/people by 
adding a “created by….” at footer of the document. 

Regards, 
   
John Chappell
IT Coordinator

Residence Services 
Mount Royal University
Calgary, Alberta
Office: 403.440.5198
Mobile: 403.829.6455   

"If you can't explain it simply, you don't understand it well enough." - Albert 
Einstein

MRU IT Services will NEVER ask you for your password or to update or verify 
your email account through an email. DO NOT click any links in an email asking 
you to update or verify your email account.

> On Feb 23, 2017, at 10:30, Walter Reynolds  wrote:
> 
> Ok, they are working on removing UMich specific items so we can make it 
> available.  Anyone who would just like to repurpose the text and create 
> something yourselves feel free.
> 
> I really think we should lean on each other for not only problems but 
> informational things like this so here are links to a few other web pages 
> that might be helpful in case you are interested.
> 
> http://its.umich.edu/enterprise/wifi-networks/device-compatibility-guide 
> 
> http://its.umich.edu/enterprise/wifi-networks/wifi/personal-routers 
> 
> http://its.umich.edu/enterprise/wifi-networks/wifi/for-unit-it-professionals 
> 
>  (two sections)
> Enterprise Access Points vs. Consumer or Home Access Points
> FCC Radio Frequency Safety Statement
> 
> 
> 
> 
> Walter Reynolds
> Principal Systems Security Development Engineer
> Information and Technology Services
> University of Michigan
> (734) 615-9438
> 
> On Thu, Feb 23, 2017 at 12:07 PM, Walter Reynolds  > wrote:
> I will work on getting this done.
> 
> 
> 
> Walter Reynolds
> Principal Systems Security Development Engineer
> Information and Technology Services
> University of Michigan
> (734) 615-9438 
> On Wed, Feb 22, 2017 at 12:47 PM, Jason Watts  > wrote:
> I was going to ask as well. Take out the institution specific terms and 
> imagery and open source it, please. 
> 
> Jason Watts | Senior Network Administrator
> 
> PRATT INSTITUTE
> 
> 
> 
>> On Feb 22, 2017, at 12:41 PM, Watters, John > > wrote:
>> 
>> It sounds like everyone likes it, include us. How about a global 
>> right-to-use statement from the University of Michigan?
>>  
>> John Watters
>> Network Engineer, Office of Information Technology
>> 
>> The University of Alabama 
>> A115 Gordon Palmer Hall
>> Box 870346 
>> Tuscaloosa, AL 35487 
>> Phone 205-348-3992 
>> john.watt...@ua.edu 
>>  
>>  
>> From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
>> [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
>> ] On Behalf Of John Chappell
>> Sent: Wednesday, February 22, 2017 11:04 AM
>> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
>> 
>> Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference
>>  
>> That is an amazing PDF, I’d like to request permission to use it as well. 
>> 
>> Regards, 
>>
>> John Chappell
>> IT Coordinator
>>  
>> Residence Services 
>> Mount Royal University
>> Calgary, Alberta
>> Office: 403.440.5198 
>> Mobile: 403.829.6455    
>>  
>> "If you can't explain it simply, you don't understand it well enough." - 
>> Albert Einstein
>>  
>> MRU IT Services will NEVER ask you for your password or to update or verify 
>> your email account through an email. DO NOT click any links in an email 
>> asking you to update or verify your email account.
>>  
>> On Feb 22, 2017, at 09:57, Edward Ip > > wrote:
>>  
>> Wonderful pdf.  We would like permission to also re-use contents in your pdf 
>> in helping educating our Residence clients.
>>  
>> Regards,
>> Edward Ip
>> Algonquin College | 1385 Woodroffe Avenue | Room C316 | Ottawa | Ontario | 
>> K2G 1V8 | Canada
>> algonquincollege.com 
>>  
>> From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
>> [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
>> ] On Behalf Of Walter Reynolds
>> Sent: Tuesday, February 21, 2017 11:24 AM
>> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
>> 
>> Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference
>>  
>> This is a link to a pdf of what 

Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

[Walter Reynolds]

Ok, they are working on removing UMich specific items so we can make it
available.  Anyone who would just like to repurpose the text and create
something yourselves feel free.

I really think we should lean on each other for not only problems but
informational things like this so here are links to a few other web pages
that might be helpful in case you are interested.


http://its.umich.edu/enterprise/wifi-networks/device-compatibility-guide
http://its.umich.edu/enterprise/wifi-networks/wifi/personal-routers
http://its.umich.edu/enterprise/wifi-networks/wifi/for-unit-it-professionals
(two
sections)

Enterprise Access Points vs. Consumer or Home Access Points

FCC Radio Frequency Safety Statement





Walter Reynolds
Principal Systems Security Development Engineer
Information and Technology Services
University of Michigan
(734) 615-9438

On Thu, Feb 23, 2017 at 12:07 PM, Walter Reynolds  wrote:

> I will work on getting this done.
>
>
> 
> Walter Reynolds
> Principal Systems Security Development Engineer
> Information and Technology Services
> University of Michigan
> (734) 615-9438
>
> On Wed, Feb 22, 2017 at 12:47 PM, Jason Watts  wrote:
>
>> I was going to ask as well. Take out the institution specific terms and
>> imagery and open source it, please.
>>
>> *Jason Watts* | Senior Network Administrator
>>
>> *PRATT INSTITUTE*
>>
>>
>>
>> On Feb 22, 2017, at 12:41 PM, Watters, John > > wrote:
>>
>> It sounds like everyone likes it, include us. How about a global
>> right-to-use statement from the University of Michigan?
>>
>>
>> *John Watters*
>>
>> Network Engineer, Office of Information Technology
>>
>> The University of Alabama 
>> A115 Gordon Palmer Hall
>> Box 870346
>> Tuscaloosa, AL 35487
>> Phone 205-348-3992
>> john.watt...@ua.edu
>>  
>>
>> *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [
>> mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
>> ] *On Behalf Of *John Chappell
>> *Sent:* Wednesday, February 22, 2017 11:04 AM
>> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
>> 
>> *Subject:* Re: [WIRELESS-LAN] 2.4GHz - educating end users about
>> interference
>>
>> That is an amazing PDF, I’d like to request permission to use it as well.
>>
>> Regards,
>>
>> *John Chappell*
>> *IT Coordinator*
>>
>> *Residence Services *
>> Mount Royal University
>> Calgary, Alberta
>> Office: 403.440.5198 <(403)%20440-5198>
>> Mobile: 403.829.6455 <(403)%20829-6455>
>>
>> "If you can't explain it simply, you don't understand it well enough." -
>> Albert Einstein
>>
>> *MRU IT Services will NEVER ask you for your password or to update or
>> verify your email account through an email. DO NOT click any links in an
>> email asking you to update or verify your email account.*
>>
>>
>> On Feb 22, 2017, at 09:57, Edward Ip  wrote:
>>
>> Wonderful pdf.  We would like permission to also re-use contents in your
>> pdf in helping educating our Residence clients.
>>
>> Regards,
>> *Edward Ip*
>> *Algonquin College* | 1385 Woodroffe Avenue | Room C316 | Ottawa |
>> Ontario | K2G 1V8 | Canada
>> algonquincollege.com
>>
>> *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [
>> mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
>> ] *On Behalf Of *Walter Reynolds
>> *Sent:* Tuesday, February 21, 2017 11:24 AM
>> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
>> *Subject:* Re: [WIRELESS-LAN] 2.4GHz - educating end users about
>> interference
>>
>> This is a link to a pdf of what we came up with.
>>
>>
>> https://drive.google.com/file/d/0B0BKRE3DeEPKb1RWc1BPSkljYUt
>> JZjRGel9icmU3NklJRHRv/view
>>
>>
>> If the link does not allow you to see it I am attaching the file as well.
>>
>>
>> 
>> Walter Reynolds
>> Principal Systems Security Development Engineer
>> Information and Technology Services
>> University of Michigan
>> (734) 615-9438
>>
>> On Fri, Feb 17, 2017 at 11:02 AM, Michael Hulko  wrote:
>>
>> Netscout.. aka Fluke… aka Airmagnet wrote a pretty easy to understand
>> document related to interference.
>>
>>
>> M
>>
>>
>> On Feb 17, 2017, at 10:44 AM, Jeffrey D. Sessler > > wrote:
>>
>> You are fighting a battle that will never be won, and even a stale-mate
>> is unlikely.
>>
>> IMHO, your best bet is to work toward abandoning 2.4. In the early days,
>> we did try outreach and education, but there are just too many devices
>> today that use 2.4, and in many cases, users don’t even know it e.g.
>> Apple’s Airdrop. You can minimize some of this by solving the reasons
>> behind some of the interference sources i.e. install more WAPs to improve
>> the service, reducing the rogue problem. Install residential printers to
>> mitigate the need 

Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

[Walter Reynolds]

I will work on getting this done.



Walter Reynolds
Principal Systems Security Development Engineer
Information and Technology Services
University of Michigan
(734) 615-9438

On Wed, Feb 22, 2017 at 12:47 PM, Jason Watts  wrote:

> I was going to ask as well. Take out the institution specific terms and
> imagery and open source it, please.
>
> *Jason Watts* | Senior Network Administrator
>
> *PRATT INSTITUTE*
>
>
>
> On Feb 22, 2017, at 12:41 PM, Watters, John  > wrote:
>
> It sounds like everyone likes it, include us. How about a global
> right-to-use statement from the University of Michigan?
>
>
> *John Watters*
>
> Network Engineer, Office of Information Technology
>
> The University of Alabama 
> A115 Gordon Palmer Hall
> Box 870346
> Tuscaloosa, AL 35487
> Phone 205-348-3992
> john.watt...@ua.edu
>  
>
> *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [
> mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> ] *On Behalf Of *John Chappell
> *Sent:* Wednesday, February 22, 2017 11:04 AM
> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> 
> *Subject:* Re: [WIRELESS-LAN] 2.4GHz - educating end users about
> interference
>
> That is an amazing PDF, I’d like to request permission to use it as well.
>
> Regards,
>
> *John Chappell*
> *IT Coordinator*
>
> *Residence Services *
> Mount Royal University
> Calgary, Alberta
> Office: 403.440.5198 <(403)%20440-5198>
> Mobile: 403.829.6455 <(403)%20829-6455>
>
> "If you can't explain it simply, you don't understand it well enough." -
> Albert Einstein
>
> *MRU IT Services will NEVER ask you for your password or to update or
> verify your email account through an email. DO NOT click any links in an
> email asking you to update or verify your email account.*
>
>
> On Feb 22, 2017, at 09:57, Edward Ip  wrote:
>
> Wonderful pdf.  We would like permission to also re-use contents in your
> pdf in helping educating our Residence clients.
>
> Regards,
> *Edward Ip*
> *Algonquin College* | 1385 Woodroffe Avenue | Room C316 | Ottawa | Ontario
>  | K2G 1V8 | Canada
> algonquincollege.com
>
> *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [
> mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> ] *On Behalf Of *Walter Reynolds
> *Sent:* Tuesday, February 21, 2017 11:24 AM
> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> *Subject:* Re: [WIRELESS-LAN] 2.4GHz - educating end users about
> interference
>
> This is a link to a pdf of what we came up with.
>
>
> https://drive.google.com/file/d/0B0BKRE3DeEPKb1RWc1BPSkljYUtJZ
> jRGel9icmU3NklJRHRv/view
>
>
> If the link does not allow you to see it I am attaching the file as well.
>
>
> 
> Walter Reynolds
> Principal Systems Security Development Engineer
> Information and Technology Services
> University of Michigan
> (734) 615-9438
>
> On Fri, Feb 17, 2017 at 11:02 AM, Michael Hulko  wrote:
>
> Netscout.. aka Fluke… aka Airmagnet wrote a pretty easy to understand
> document related to interference.
>
>
> M
>
>
> On Feb 17, 2017, at 10:44 AM, Jeffrey D. Sessler  > wrote:
>
> You are fighting a battle that will never be won, and even a stale-mate is
> unlikely.
>
> IMHO, your best bet is to work toward abandoning 2.4. In the early days,
> we did try outreach and education, but there are just too many devices
> today that use 2.4, and in many cases, users don’t even know it e.g.
> Apple’s Airdrop. You can minimize some of this by solving the reasons
> behind some of the interference sources i.e. install more WAPs to improve
> the service, reducing the rogue problem. Install residential printers to
> mitigate the need for student printers.
>
> Most of our residential is now designed around dense 5 GHz, and while 2.4
> is available, it’s mostly ignored.
>
> Jeff
>
> *From: *"wireless-lan@listserv.educause.edu"  EDUCAUSE.EDU > on behalf of "Gray,
> Sean" >
> *Reply-To: *"wireless-lan@listserv.educause.edu"  EDUCAUSE.EDU >
> *Date: *Thursday, February 16, 2017 at 2:21 PM
> *To: *"wireless-lan@listserv.educause.edu"  EDUCAUSE.EDU >
> *Subject: *[WIRELESS-LAN] 2.4GHz - educating end users about interference
>
> Hi Fellow Wireless Wizards!
>
> This is my first post to the group, so please be gentle.
>
> Here at the University of Lethbridge we are about to embark on a bit of an
> education drive for all of our wireless users with regards to the 2.4GHz
> spectrum and their impact on it. Does anybody have good examples of
> notices, posters etc. that they would be willing 

RE: [WIRELESS-LAN] 2.4GHz - educating end users about interference

[Gray, Sean]

Wow I go away for a few days and the thread blows up!

Thanks for all the responses so far, all this feedback is very useful and 
greatly appreciated.

Great document from Walter Reynolds – this is the kind of thing we would put 
near elevators and in laundry rooms in student Residences, online in our 
support pages and maybe even just something similar to 2nd page as a screen 
saver on our library PCs.

Thanks

Sean


Sean Gray | B.Sc (Hons)
Voice, Collaboration & Wireless Network Analyst
ITS, University of Lethbridge


From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Peter P Morrissey
Sent: February-23-17 8:32 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

A poster in the right place would have a better chance of being read than an 
email, or something in a campus publication.

One of our problems is that there are multiple groups on campus trying to 
compete for the attention of the students.

You can have the most beautifully crafted media, but often it doesn’t appear to 
get consumed.

Pete

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of John Chappell
Sent: Wednesday, February 22, 2017 3:25 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

I was thinking the same thing!

Regards,

John Chappell
IT Coordinator

Residence Services
Mount Royal University
Calgary, Alberta
Office: 403.440.5198
Mobile: 403.829.6455

"If you can't explain it simply, you don't understand it well enough." - Albert 
Einstein

MRU IT Services will NEVER ask you for your password or to update or verify 
your email account through an email. DO NOT click any links in an email asking 
you to update or verify your email account.

On Feb 22, 2017, at 13:12, Oliver, Jeff 
> wrote:

I would love to turn this into a big poster and plaster it all over the campus…

Cheers,
Jeff

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Peter P Morrissey
Sent: Wednesday, February 22, 2017 1:10 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

Me too. Nicely formatted, great graphics, clearly written. Just wondering how 
this would/could be used. Having a hard time imagining most or any users having 
enough interest to read the second line of this, never mind the second page, 
given everything else they are barraged with these days.

Pete Morrissey

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Coehoorn, Joel
Sent: Wednesday, February 22, 2017 10:30 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

I love the 2nd page with the colored chart and diagram.


[http://www.york.edu/Portals/0/Images/Logo/YorkCollegeLogoSmall.jpg]

Joel Coehoorn
Director of Information Technology
402.363.5603
jcoeho...@york.edu



The mission of York College is to transform lives through Christ-centered 
education and to equip students for lifelong service to God, family, and society

On Tue, Feb 21, 2017 at 10:24 AM, Walter Reynolds 
> wrote:
This is a link to a pdf of what we came up with.

https://drive.google.com/file/d/0B0BKRE3DeEPKb1RWc1BPSkljYUtJZjRGel9icmU3NklJRHRv/view

If the link does not allow you to see it I am attaching the file as well.



Walter Reynolds
Principal Systems Security Development Engineer
Information and Technology Services
University of Michigan
(734) 615-9438

On Fri, Feb 17, 2017 at 11:02 AM, Michael Hulko 
> wrote:
Netscout.. aka Fluke… aka Airmagnet wrote a pretty easy to understand document 
related to interference.


M

On Feb 17, 2017, at 10:44 AM, Jeffrey D. Sessler 
> wrote:

You are fighting a battle that will never be won, and even a stale-mate is 
unlikely.

IMHO, your best bet is to work toward abandoning 2.4. In the early days, we did 
try outreach and education, but there are just too many devices today that use 
2.4, and in many cases, users don’t even know it e.g. Apple’s Airdrop. You can 
minimize some of this by solving the reasons behind some of the interference 
sources i.e. install more WAPs to improve the service, reducing the rogue 
problem. Install residential printers to mitigate the need for student printers.

Most of our residential is now designed around dense 5 GHz, and while 

RE: [WIRELESS-LAN] 2.4GHz - educating end users about interference

[Peter P Morrissey]

Makes sense.

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Hall, Rand
Sent: Thursday, February 23, 2017 8:43 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

My primary use for this would be to calm down the haters. I'd put it on the 
support website and when we can document an interference problem direct 
impacted parties to it.


Rand

Rand P. Hall
Director, Network Services askIT!
Merrimack College
978-837-3532
rand.h...@merrimack.edu

If I had an hour to save the world, I would spend 55 minutes defining the 
problem and five minutes finding solutions. – Einstein

On Wed, Feb 22, 2017 at 3:09 PM, Peter P Morrissey 
> wrote:
Me too. Nicely formatted, great graphics, clearly written. Just wondering how 
this would/could be used. Having a hard time imagining most or any users having 
enough interest to read the second line of this, never mind the second page, 
given everything else they are barraged with these days.

Pete Morrissey

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU]
 On Behalf Of Coehoorn, Joel
Sent: Wednesday, February 22, 2017 10:30 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

I love the 2nd page with the colored chart and diagram.



[http://www.york.edu/Portals/0/Images/Logo/YorkCollegeLogoSmall.jpg]


Joel Coehoorn
Director of Information Technology
402.363.5603
jcoeho...@york.edu



The mission of York College is to transform lives through Christ-centered 
education and to equip students for lifelong service to God, family, and society

On Tue, Feb 21, 2017 at 10:24 AM, Walter Reynolds 
> wrote:
This is a link to a pdf of what we came up with.

https://drive.google.com/file/d/0B0BKRE3DeEPKb1RWc1BPSkljYUtJZjRGel9icmU3NklJRHRv/view

If the link does not allow you to see it I am attaching the file as well.



Walter Reynolds
Principal Systems Security Development Engineer
Information and Technology Services
University of Michigan
(734) 615-9438

On Fri, Feb 17, 2017 at 11:02 AM, Michael Hulko 
> wrote:
Netscout.. aka Fluke… aka Airmagnet wrote a pretty easy to understand document 
related to interference.


M

On Feb 17, 2017, at 10:44 AM, Jeffrey D. Sessler 
> wrote:

You are fighting a battle that will never be won, and even a stale-mate is 
unlikely.

IMHO, your best bet is to work toward abandoning 2.4. In the early days, we did 
try outreach and education, but there are just too many devices today that use 
2.4, and in many cases, users don’t even know it e.g. Apple’s Airdrop. You can 
minimize some of this by solving the reasons behind some of the interference 
sources i.e. install more WAPs to improve the service, reducing the rogue 
problem. Install residential printers to mitigate the need for student printers.

Most of our residential is now designed around dense 5 GHz, and while 2.4 is 
available, it’s mostly ignored.

Jeff

From: 
"wireless-lan@listserv.educause.edu" 
> 
on behalf of "Gray, Sean" >
Reply-To: 
"wireless-lan@listserv.educause.edu" 
>
Date: Thursday, February 16, 2017 at 2:21 PM
To: 
"wireless-lan@listserv.educause.edu" 
>
Subject: [WIRELESS-LAN] 2.4GHz - educating end users about interference

Hi Fellow Wireless Wizards!

This is my first post to the group, so please be gentle.

Here at the University of Lethbridge we are about to embark on a bit of an 
education drive for all of our wireless users with regards to the 2.4GHz 
spectrum and their impact on it. Does anybody have good examples of notices, 
posters etc. that they would be willing to share, that reference the evils of 
rogues and other interference sources citing the negative impact they have on 
the wireless network. Like everyone else on this list we are seeing huge 
influxes of our friends the wireless printer, Bluetooth devices and the like…

if only we could just turn 2.4GHz off.

Thanks

Sean


Sean Gray | B.Sc (Hons)
Voice, Collaboration & Wireless Network Analyst
ITS, University of Lethbridge


** Participation 

RE: [WIRELESS-LAN] 2.4GHz - educating end users about interference

[Peter P Morrissey]

A poster in the right place would have a better chance of being read than an 
email, or something in a campus publication.

One of our problems is that there are multiple groups on campus trying to 
compete for the attention of the students.

You can have the most beautifully crafted media, but often it doesn’t appear to 
get consumed.

Pete

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of John Chappell
Sent: Wednesday, February 22, 2017 3:25 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

I was thinking the same thing!

Regards,

John Chappell
IT Coordinator

Residence Services
Mount Royal University
Calgary, Alberta
Office: 403.440.5198
Mobile: 403.829.6455

"If you can't explain it simply, you don't understand it well enough." - Albert 
Einstein

MRU IT Services will NEVER ask you for your password or to update or verify 
your email account through an email. DO NOT click any links in an email asking 
you to update or verify your email account.

On Feb 22, 2017, at 13:12, Oliver, Jeff 
> wrote:

I would love to turn this into a big poster and plaster it all over the campus…

Cheers,
Jeff

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Peter P Morrissey
Sent: Wednesday, February 22, 2017 1:10 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

Me too. Nicely formatted, great graphics, clearly written. Just wondering how 
this would/could be used. Having a hard time imagining most or any users having 
enough interest to read the second line of this, never mind the second page, 
given everything else they are barraged with these days.

Pete Morrissey

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Coehoorn, Joel
Sent: Wednesday, February 22, 2017 10:30 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

I love the 2nd page with the colored chart and diagram.


[http://www.york.edu/Portals/0/Images/Logo/YorkCollegeLogoSmall.jpg]

Joel Coehoorn
Director of Information Technology
402.363.5603
jcoeho...@york.edu



The mission of York College is to transform lives through Christ-centered 
education and to equip students for lifelong service to God, family, and society

On Tue, Feb 21, 2017 at 10:24 AM, Walter Reynolds 
> wrote:
This is a link to a pdf of what we came up with.

https://drive.google.com/file/d/0B0BKRE3DeEPKb1RWc1BPSkljYUtJZjRGel9icmU3NklJRHRv/view

If the link does not allow you to see it I am attaching the file as well.



Walter Reynolds
Principal Systems Security Development Engineer
Information and Technology Services
University of Michigan
(734) 615-9438

On Fri, Feb 17, 2017 at 11:02 AM, Michael Hulko 
> wrote:
Netscout.. aka Fluke… aka Airmagnet wrote a pretty easy to understand document 
related to interference.


M

On Feb 17, 2017, at 10:44 AM, Jeffrey D. Sessler 
> wrote:

You are fighting a battle that will never be won, and even a stale-mate is 
unlikely.

IMHO, your best bet is to work toward abandoning 2.4. In the early days, we did 
try outreach and education, but there are just too many devices today that use 
2.4, and in many cases, users don’t even know it e.g. Apple’s Airdrop. You can 
minimize some of this by solving the reasons behind some of the interference 
sources i.e. install more WAPs to improve the service, reducing the rogue 
problem. Install residential printers to mitigate the need for student printers.

Most of our residential is now designed around dense 5 GHz, and while 2.4 is 
available, it’s mostly ignored.

Jeff

From: 
"wireless-lan@listserv.educause.edu" 
> 
on behalf of "Gray, Sean" >
Reply-To: 
"wireless-lan@listserv.educause.edu" 
>
Date: Thursday, February 16, 2017 at 2:21 PM
To: 
"wireless-lan@listserv.educause.edu" 
>
Subject: [WIRELESS-LAN] 2.4GHz - educating end users about interference

Hi Fellow Wireless Wizards!

This is my first post to the group, so please be gentle.

Here at the 

RE: [WIRELESS-LAN] 2.4GHz - educating end users about interference

[Kobiske, Rob]

We would also be interested in gaining permission to use the language.

This looks really good!

Rob Kobiske
University of Wisconsin – Stevens Point

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Allen Matthews
Sent: Thursday, February 23, 2017 9:12 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

Do you have the name of a contact person who develop this flyer?   Can I 
contact them and ask permission to borrow their language in this flyer? We can 
give them credit, ask them if they want credit and if so, what do they want it 
to say.


On Tue, Feb 21, 2017 at 11:24 AM, Walter Reynolds 
> wrote:
This is a link to a pdf of what we came up with.

https://drive.google.com/file/d/0B0BKRE3DeEPKb1RWc1BPSkljYUtJZjRGel9icmU3NklJRHRv/view

If the link does not allow you to see it I am attaching the file as well.



Walter Reynolds
Principal Systems Security Development Engineer
Information and Technology Services
University of Michigan
(734) 615-9438

Allen Matthews
Network Engineer
Gallaudet Technology Services
Merrill Learning Center 2112
800 Florida Ave NE
Washington, DC 20002
allen.matth...@gallaudet.edu

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

[Allen Matthews]

Do you have the name of a contact person who develop this flyer?   Can I
contact them and ask permission to borrow their language in this flyer? We
can give them credit, ask them if they want credit and if so, what do they
want it to say.


On Tue, Feb 21, 2017 at 11:24 AM, Walter Reynolds  wrote:

> This is a link to a pdf of what we came up with.
>
> https://drive.google.com/file/d/0B0BKRE3DeEPKb1RWc1BPSkljYUtJZ
> jRGel9icmU3NklJRHRv/view
>
> If the link does not allow you to see it I am attaching the file as well.
>
>
> 
> Walter Reynolds
> Principal Systems Security Development Engineer
> Information and Technology Services
> University of Michigan
> (734) 615-9438
>
> Allen Matthews
Network Engineer
Gallaudet Technology Services
Merrill Learning Center 2112
800 Florida Ave NE
Washington, DC 20002

allen.matth...@gallaudet.edu

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

Re: Here come the LTE-U devices...

[Jason Healy]

On Feb 22, 2017, at 3:21 PM, Coehoorn, Joel  wrote:
> 
> IIRC, this has the same power limitations as WiFi and other unlicensed 
> applications.

Someone on Slashdot found this report:

  
http://www.lteuforum.org/uploads/3/5/6/8/3568127/lte-u_forum_lte-u_technical_report_v1.0.pdf

The poster pointed out that the Tx power they used for the LTE-U cells was 
46dBm (compared to Wi-Fi's 24dBm), or 40w vs 0.25w.  I've only skimmed (and I'm 
certainly no expert), so I don't know if that's the power they plan to run it 
at, or if that's just what they were using for testing.

The other part the concerns me is the throughput testing section.  They show 
that LTE-U is no worse than two Wi-Fi APs on the same channel, but that's cold 
comfort for me.  Right now we're used to having the spectrum all to ourselves 
(at least in the middle of campus where we aren't close to neighbors).  LTE-U 
may not be worse than a noisy neighbor, but I was used to having NO neighbors...

Jason
**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

RE: [WIRELESS-LAN] 2.4GHz - educating end users about interference

[Johnson, Christopher]

We’d be interested in using this PDF as well if possible – it reminds me 
heavily of the Excel spreadsheet version of Wi-Fi interference and devices. 
Very informative and well done.

Although it’s sometimes a losing battle with 2.4GHz and some students just 
“don’t care” about the reason of these problems – it’s still good to have an 
answer – even if it’s one they don’t like.

Christopher Johnson
Wireless Network Engineer
AT Infrastructure Operations & Networking (ION)
Illinois State University
(309) 438-8444
Stay connected with ISU IT news and tips with @ISU IT Help on 
Facebook and 
Twitter
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Walter Reynolds
Sent: Tuesday, February 21, 2017 10:24 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

This is a link to a pdf of what we came up with.

https://drive.google.com/file/d/0B0BKRE3DeEPKb1RWc1BPSkljYUtJZjRGel9icmU3NklJRHRv/view

If the link does not allow you to see it I am attaching the file as well.



Walter Reynolds
Principal Systems Security Development Engineer
Information and Technology Services
University of Michigan
(734) 615-9438

On Fri, Feb 17, 2017 at 11:02 AM, Michael Hulko 
> wrote:
Netscout.. aka Fluke… aka Airmagnet wrote a pretty easy to understand document 
related to interference.


M

On Feb 17, 2017, at 10:44 AM, Jeffrey D. Sessler 
> wrote:

You are fighting a battle that will never be won, and even a stale-mate is 
unlikely.

IMHO, your best bet is to work toward abandoning 2.4. In the early days, we did 
try outreach and education, but there are just too many devices today that use 
2.4, and in many cases, users don’t even know it e.g. Apple’s Airdrop. You can 
minimize some of this by solving the reasons behind some of the interference 
sources i.e. install more WAPs to improve the service, reducing the rogue 
problem. Install residential printers to mitigate the need for student printers.

Most of our residential is now designed around dense 5 GHz, and while 2.4 is 
available, it’s mostly ignored.

Jeff

From: 
"wireless-lan@listserv.educause.edu" 
> 
on behalf of "Gray, Sean" >
Reply-To: 
"wireless-lan@listserv.educause.edu" 
>
Date: Thursday, February 16, 2017 at 2:21 PM
To: 
"wireless-lan@listserv.educause.edu" 
>
Subject: [WIRELESS-LAN] 2.4GHz - educating end users about interference

Hi Fellow Wireless Wizards!

This is my first post to the group, so please be gentle.

Here at the University of Lethbridge we are about to embark on a bit of an 
education drive for all of our wireless users with regards to the 2.4GHz 
spectrum and their impact on it. Does anybody have good examples of notices, 
posters etc. that they would be willing to share, that reference the evils of 
rogues and other interference sources citing the negative impact they have on 
the wireless network. Like everyone else on this list we are seeing huge 
influxes of our friends the wireless printer, Bluetooth devices and the like…

if only we could just turn 2.4GHz off.

Thanks

Sean


Sean Gray | B.Sc (Hons)
Voice, Collaboration & Wireless Network Analyst
ITS, University of Lethbridge


** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.
** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.



Michael Hulko
Network Analyst

Western University Canada
Network Operations Centre
Information Technology Services
1393 Western Road, SSB 3300CC
London, Ontario  N6G 1G9

tel: 519-661-2111 x82433
direct: 519-850-2433
e-mail: mihu...@uwo.ca


** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

RE: [WIRELESS-LAN] 2.4GHz - educating end users about interference

[Stephen Belcher]

That’s brilliant and disgusting all at the same time. It gives viral marketing 
a whole new meaning. And I bet it’s effective!

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Dexter Caldwell
Sent: Wednesday, February 22, 2017 3:43 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

I hate to bring this up, but we have something all the Flusher.
http://www.furman.edu/sites/marketing/services/Pages/communications.aspx


It gets posted right above bathtroom urinals at eye level and on the inside of 
stall doors or on the wall above the toilets.   Students are paid to deliver 
it.  There are already little paper hold clips on the wall so they take one 
down and post the new one quickly.  Rather effective I might say.  It’s a 
narrow reader that gives you notice about upcoming events and such.   I’ve 
never seen one being delivered, but they magically show up.

Just saying…

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Danny Eaton
Sent: Wednesday, February 22, 2017 3:27 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

That was my thinking – putting it in each residential college/dorm, graduate 
apartments housing, etc.

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Oliver, Jeff
Sent: Wednesday, February 22, 2017 2:13 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

I would love to turn this into a big poster and plaster it all over the campus…

Cheers,
Jeff

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Peter P Morrissey
Sent: Wednesday, February 22, 2017 1:10 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

Me too. Nicely formatted, great graphics, clearly written. Just wondering how 
this would/could be used. Having a hard time imagining most or any users having 
enough interest to read the second line of this, never mind the second page, 
given everything else they are barraged with these days.

Pete Morrissey

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Coehoorn, Joel
Sent: Wednesday, February 22, 2017 10:30 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

I love the 2nd page with the colored chart and diagram.



[http://www.york.edu/Portals/0/Images/Logo/YorkCollegeLogoSmall.jpg]


Joel Coehoorn
Director of Information Technology
402.363.5603
jcoeho...@york.edu



The mission of York College is to transform lives through Christ-centered 
education and to equip students for lifelong service to God, family, and society

On Tue, Feb 21, 2017 at 10:24 AM, Walter Reynolds 
> wrote:
This is a link to a pdf of what we came up with.

https://drive.google.com/file/d/0B0BKRE3DeEPKb1RWc1BPSkljYUtJZjRGel9icmU3NklJRHRv/view

If the link does not allow you to see it I am attaching the file as well.



Walter Reynolds
Principal Systems Security Development Engineer
Information and Technology Services
University of Michigan
(734) 615-9438

On Fri, Feb 17, 2017 at 11:02 AM, Michael Hulko 
> wrote:
Netscout.. aka Fluke… aka Airmagnet wrote a pretty easy to understand document 
related to interference.


M

On Feb 17, 2017, at 10:44 AM, Jeffrey D. Sessler 
> wrote:

You are fighting a battle that will never be won, and even a stale-mate is 
unlikely.

IMHO, your best bet is to work toward abandoning 2.4. In the early days, we did 
try outreach and education, but there are just too many devices today that use 
2.4, and in many cases, users don’t even know it e.g. Apple’s Airdrop. You can 
minimize some of this by solving the reasons behind some of the interference 
sources i.e. install more WAPs to improve the service, reducing the rogue 
problem. Install residential printers to mitigate the need for student printers.

Most of our residential is now designed around dense 5 GHz, and while 2.4 is 
available, it’s mostly ignored.

Jeff

From: 
"wireless-lan@listserv.educause.edu" 
> 
on behalf of "Gray, Sean" 

Re: [WIRELESS-LAN] 2.4GHz - educating end users about interference

[Hall, Rand]

My primary use for this would be to calm down the haters. I'd put it on the
support website and when we can document an interference problem direct
impacted parties to it.


Rand

Rand P. Hall
Director, Network Services askIT!
Merrimack College
978-837-3532
rand.h...@merrimack.edu

If I had an hour to save the world, I would spend 55 minutes defining the
problem and five minutes finding solutions. – Einstein

On Wed, Feb 22, 2017 at 3:09 PM, Peter P Morrissey  wrote:

> Me too. Nicely formatted, great graphics, clearly written. Just wondering
> how this would/could be used. Having a hard time imagining most or any
> users having enough interest to read the second line of this, never mind
> the second page, given everything else they are barraged with these days.
>
>
>
> Pete Morrissey
>
>
>
> *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] *On Behalf Of *Coehoorn, Joel
> *Sent:* Wednesday, February 22, 2017 10:30 AM
> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> *Subject:* Re: [WIRELESS-LAN] 2.4GHz - educating end users about
> interference
>
>
>
> I love the 2nd page with the colored chart and diagram.
>
>
>
>
> Joel Coehoorn
> Director of Information Technology
> 402.363.5603 <(402)%20363-5603>
> *jcoeho...@york.edu *
>
> The mission of York College is to transform lives through
> Christ-centered education and to equip students for lifelong service to
> God, family, and society
>
>
>
> On Tue, Feb 21, 2017 at 10:24 AM, Walter Reynolds  wrote:
>
> This is a link to a pdf of what we came up with.
>
>
>
> https://drive.google.com/file/d/0B0BKRE3DeEPKb1RWc1BPSkljYUtJZ
> jRGel9icmU3NklJRHRv/view
>
>
>
> If the link does not allow you to see it I am attaching the file as well.
>
>
>
>
> 
>
> Walter Reynolds
>
> Principal Systems Security Development Engineer
> Information and Technology Services
> University of Michigan
> (734) 615-9438
>
>
>
> On Fri, Feb 17, 2017 at 11:02 AM, Michael Hulko  wrote:
>
> Netscout.. aka Fluke… aka Airmagnet wrote a pretty easy to understand
> document related to interference.
>
>
>
>
>
> M
>
>
>
> On Feb 17, 2017, at 10:44 AM, Jeffrey D. Sessler  > wrote:
>
>
>
> You are fighting a battle that will never be won, and even a stale-mate is
> unlikely.
>
>
>
> IMHO, your best bet is to work toward abandoning 2.4. In the early days,
> we did try outreach and education, but there are just too many devices
> today that use 2.4, and in many cases, users don’t even know it e.g.
> Apple’s Airdrop. You can minimize some of this by solving the reasons
> behind some of the interference sources i.e. install more WAPs to improve
> the service, reducing the rogue problem. Install residential printers to
> mitigate the need for student printers.
>
>
>
> Most of our residential is now designed around dense 5 GHz, and while 2.4
> is available, it’s mostly ignored.
>
>
>
> Jeff
>
>
>
> *From: *"wireless-lan@listserv.educause.edu"  EDUCAUSE.EDU > on behalf of "Gray,
> Sean" >
> *Reply-To: *"wireless-lan@listserv.educause.edu"  EDUCAUSE.EDU >
> *Date: *Thursday, February 16, 2017 at 2:21 PM
> *To: *"wireless-lan@listserv.educause.edu"  EDUCAUSE.EDU >
> *Subject: *[WIRELESS-LAN] 2.4GHz - educating end users about interference
>
>
>
> Hi Fellow Wireless Wizards!
>
>
>
> This is my first post to the group, so please be gentle.
>
>
>
> Here at the University of Lethbridge we are about to embark on a bit of an
> education drive for all of our wireless users with regards to the 2.4GHz
> spectrum and their impact on it. Does anybody have good examples of
> notices, posters etc. that they would be willing to share, that reference
> the evils of rogues and other interference sources citing the negative
> impact they have on the wireless network. Like everyone else on this list
> we are seeing huge influxes of our friends the wireless printer, Bluetooth
> devices and the like…
>
>
>
> if only we could just turn 2.4GHz off.
>
>
>
> Thanks
>
>
>
> Sean
>
>
>
>
>
> *Sean Gray* | B.Sc (Hons)
>
> Voice, Collaboration & Wireless Network Analyst
>
> ITS, University of Lethbridge
>
>
>
>
>
> ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at http://www.educause.edu/
> discuss.
>
> ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at http://www.educause.edu/
> discuss.
>
>
>
>
>
>
> Michael Hulko
> Network Analyst
>
> Western University Canada
> Network Operations Centre
> Information Technology Services
> 1393 Western Road, SSB 3300CC
>