RE: [EXT] [WIRELESS-LAN] Samsung S8 DHCP Failure

[King, Ronald A.]

AOS 8 works for us. Its only on 6.4.  Version is 9 updated August 25.  Samsung 
support said it is a Google issue...

Ronald King
Chief Information Security Officer
 
Office of Information Technology
(757) 823-2916 (Office)
rak...@nsu.edu
www.nsu.edu
@NSUCISO (Twitter)



-Original Message-
From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Anderson, Charles R
Sent: Wednesday, September 11, 2019 1:41 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXT] [WIRELESS-LAN] Samsung S8 DHCP Failure

I'm not having any issues with my Galaxy S8 on our AOS 8 network, EAP-TLS and 
DHCP.  The S8 is running the latest Verizon update with Android Pie.  What the 
the full Android version you are running?

On Wed, Sep 11, 2019 at 05:28:50PM +, King, Ronald A. wrote:
> Anyone else having an issue with connecting to some Samsung Android devices 
> to their wireless environment?
> 
> We have tested and confirmed that a Samsung S4 authenticates and acquires a 
> DHCP address on our Aruba AOS 8 network and Aruba 6 network (in process of 
> mass conversion to new AOS). However, for a Samsung S8, we see that the AAA 
> authentication succeeds, but, the DHCP response from the DHCP server is 
> either not received or not applied. We have confirmed the DHCP server is 
> sending it. We are working with Aruba to see what the issue is, but, we have 
> not upgraded the APs or code on the AOS6 network, and it doesn't matter the 
> AP. Yes, it was working before. The only change was an Android update to the 
> Samsung S8.  We have Googled this and found a couple of instances, including 
> one from on this Listserver from March 2017.
> 
> Thanks,
> Ron
> 
> Ronald King
> Chief Information Security Officer
> 
> Office of Information Technology
> (757) 823-2916 (Office)
> rak...@nsu.edu
> www.nsu.edu
> @NSUCISO (Twitter)
> [NSU_logo_horiz_tag_4c - Smaller]

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Re: [EXT] [WIRELESS-LAN] Samsung S8 DHCP Failure

[Anderson, Charles R]

I'm not having any issues with my Galaxy S8 on our AOS 8 network, EAP-TLS and 
DHCP.  The S8 is running the latest Verizon update with Android Pie.  What the 
the full Android version you are running?

On Wed, Sep 11, 2019 at 05:28:50PM +, King, Ronald A. wrote:
> Anyone else having an issue with connecting to some Samsung Android devices 
> to their wireless environment?
> 
> We have tested and confirmed that a Samsung S4 authenticates and acquires a 
> DHCP address on our Aruba AOS 8 network and Aruba 6 network (in process of 
> mass conversion to new AOS). However, for a Samsung S8, we see that the AAA 
> authentication succeeds, but, the DHCP response from the DHCP server is 
> either not received or not applied. We have confirmed the DHCP server is 
> sending it. We are working with Aruba to see what the issue is, but, we have 
> not upgraded the APs or code on the AOS6 network, and it doesn't matter the 
> AP. Yes, it was working before. The only change was an Android update to the 
> Samsung S8.  We have Googled this and found a couple of instances, including 
> one from on this Listserver from March 2017.
> 
> Thanks,
> Ron
> 
> Ronald King
> Chief Information Security Officer
> 
> Office of Information Technology
> (757) 823-2916 (Office)
> rak...@nsu.edu
> www.nsu.edu
> @NSUCISO (Twitter)
> [NSU_logo_horiz_tag_4c - Smaller]

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at https://www.educause.edu/community