A couple or three notes on causes:
1. A ResolveSource action with an incorrect condition can cause this, something
that may be worth checking.
2. Any kind of update requires Windows to see if an incoming versioned file has
a higher version than the one on the system. Some people do out-of-band
updates, such as manually replacing a file instead of building a patch to
install it. If this has happened, the only way for Windows to figure out if the
file should be updated or not is to ask for the original install image to get
that file back. I think similar things can happen on an uninstall if the file
is shared.
3. More at
http://msdn.microsoft.com/en-us/library/windows/desktop/aa370841(v=vs.85).aspx
Phil W
-Original Message-
From: Rob Mensching [mailto:r...@robmensching.com]
Sent: Wednesday, April 18, 2012 8:03 AM
To: General discussion for Windows Installer XML toolset.
Subject: Re: [WiX-users] ERROR_INSTALL_SOURCE_ABSENT: error on update or
uninstallation
This is exactly why Burn caches MSIs for you on the users machine.
One way to fix it would be to get the original MSI and run msiexec /fv . I
believe that would get the original MSI cached again with the new source
location then you can move forward with the upgrade.
On Wed, Apr 18, 2012 at 5:30 AM, Osanger, Martin < martin.osan...@fabasoft.com>
wrote:
> Hello,
>
> I have the following questions about this msi error:
> ERROR_INSTALL_SOURCE_ABSENT: Contact your technical support group.
> System Error 1612.
>
> I built a msi package which works fine on 98% of all installations,
> but sometimes on an update or uninstallation the system error 1612 occurs.
>
> In my opinion on nearly all installations where this error occurs it
> couldn't be copied into the cache directory (C:\Windows\Installer). Is
> there anything which I could do, to avoid this error or improve my
> setup so that this error couldn't occur anymore?
>
> I invest a lot of time to search for a solution on the internet but I
> only read the same things about removing the registry key or using the
> Microsoft cleanup utility, but this things aren't the best way for many users.
>
> Kind regards,
> martin
>
> --
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