RE: [WSG] Document Formats

2010-11-30 Thread Peter Hislop
Kevin,
This query opens a much broader discussion about the convergence of web
content management systems and document management systems, and the
appropriate use of various applications to present and format information
for various media. Word, pdf etc are often used as presentation applications
for information on screen, rather than presentation applications for printed
information.

This often leads to storage and maintenance of two parallel files - print
and screen. A more appropriate solution would be the maintenance of a single
(say XML) file tagged for use with templates for multiple presentation
environments and purposes - the same information could be used to create a
wallet quick reference card, full instruction manual, media release, or full
screen web and mobile.

The basic problem in the question below seems to be the appropriateness of
the information formatting tool for the presentation purpose.

Kind Regards,

Peter Hislop

-Original Message-
From: li...@webstandardsgroup.org [mailto:li...@webstandardsgroup.org] On
Behalf Of Erickson, Kevin (DOE)
Sent: Wednesday, 1 December 2010 6:52 AM
To: wsg@webstandardsgroup.org
Subject: [WSG] Document Formats

Hi All,
The website I work with receives a lot of documents to be posted that
come in the form of Word, PowerPoint and Excel documents. And now, with
the release of the latest versions of Ms Office, they are coming to me
with an X on their extensions. I have information in the footer of all
the web pages for access to free viewers for all documents including
these latest extensions. This may be an adequate CYA but I am not
convinced it is the best practice. I know this must be confusing for
some of our visitors.
I would like to ask any of you if you have had to deal with multiple
document formats and how you handled this for the best user
accessibility.
I am thinking the best practice is to have, first, a browser/HTML
version, second, a PDF version, and after that whatever version the
document was created as, i.e. Ms Word, PowerPoint, etc. 
Example:
ul
li
Title a href=info.html titleTitle Web Page (Web
Page)/a a href=info.pdf titleTitle in PDF Format (PDF)/a a
href=info.docx titleTitle in MS Word Format (Word)/a
/li
/ul

Thank you very much for sharing your experiences on this,

Kevin



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RE: [WSG] Long documents

2010-10-16 Thread Peter Hislop
Hello,

Whilst many usability folk warn of user resistance to scrolling for 
information, there is some research that indicates that people will stick with 
long pages if the information is relevant and laid out in a manner that is 
least tiring on the eye (good contrast, thoughtful line length, no forced 
justification etc).

From there you have two courses of action depending on the structure of the 
document:
i) If the document can be logically broken into smaller chunks, such as 
chapters, an executive summary and a table of contents might work,

ii) If there are no logical breaks, keep the single, long screen and offer a 
hard copy format - either a print css (so you're only maintaining one set of 
information), or an alternative file format such as Type A pdf or rtf. Whilst 
not environmentally friendly, it offers an alternative to people who may find 
long on-screen articles difficult to absorb.

Hope that gives you some ideas to think about.

Kind Regards,

Peter Hislop

-Original Message-
From: li...@webstandardsgroup.org [mailto:li...@webstandardsgroup.org] On 
Behalf Of Al Sparber
Sent: Sunday, 17 October 2010 12:49 PM
To: wsg@webstandardsgroup.org
Subject: Re: [WSG] Long documents

 On 10/16/10 6:19 PM, grant_malcolm_bai...@westnet.com.au wrote:
 Hello,

 Is there any standard (official or otherwise) that limits the length
 of single web pages?

 I edit an online journal which contains articles of up to 7000 words.
 Currently each article resides on a single web page which the viewer
 must scroll to read. Some of the articles are 10-20 'screens' in length.

 If anyone could clarify whether there is a standard and, if so, how
 such documents should be presented, I would be grateful. If you want
 to look at the journal I'm talking about see www.baileyandireland.com.

I wouldn't change a thing. You could split the articles into x-number of pages 
with page links at the bottom, but text loads very 
quickly and unless you limit a page to a single paragraph or two, people are 
invariably going to need to scroll so you may as well 
have the entire article on the page. Makes printing easy, too.

-- 
Al Sparber - PVII
http://www.projectseven.com
Dreamweaver Menus | Galleries | Widgets
http://www.projectseven.com/go/hgm
The Ultimate Web 2.0 Carousel

 



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RE: [WSG] a tiny usability question on web form

2010-01-07 Thread Peter Hislop
I'd look to the postal standards for countries that you're expecting to ship
to.

This Australia Post publication:
http://www.auspost.com.au/correctaddress/adStand.pdf  specifies formats,
field lengths and type formats.

It also refers to two Australian Standards for data formats:

Australian Standard AS4212-1994 - Geographic Information Systems - Data
dictionary for transfer
of street addressing information; and,
Australian Standard AS4590-1999 Interchange of Client Information.

Hope that this provides a useful research direction.

Regards,

Peter Hislop

-Original Message-
From: li...@webstandardsgroup.org [mailto:li...@webstandardsgroup.org] On
Behalf Of tee
Sent: Wednesday, 6 January 2010 1:20 AM
To: wsg@webstandardsgroup.org
Subject: [WSG] a tiny usability question on web form

Was making a web form for a commercial software which clientele are  
mainly from EU countries, in the original form the order of the  
Country field. The order looks like this:

address/street
country
state
city
zipcode

Maybe I'd been making too many web forms for US and some Asian  
countries' clients, I find it creates a tiny usability issue for user  
to have the country field places above state, city and zipcode. From  
my own experience, I always use tabbing to navigate web form, in a few  
US sites that I did shopping and that has country, city, state and  
zipcode setup in a non-US format, I find them to be a usability  
problem because I didn't read carefully but out of habit (and this is  
something I expect many web users would do), entered my address  
expecting  them to be in standard US format.

My client thinks otherwise:

quote:
Regarding the order of the fields. I understand your background, but  
from a usability standpoint it seems weird to me to for example show  
the Country field AFTER the State field. Why? Because the State  
field is depending on the Country field. If a user goes from field to  
field and are not from the US, they will be surprised to see that only  
US states are available in the State field. It seems more natural to  
choose a country first, and then have a field update (change from  
selectbox with states to a input text field) BELOW that instead of  
ABOVE that.

Is is a non-issue how the order is? For sites that cater international  
users, is there a more standard format for address in web form?

Thanks!
tee


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Re: [WSG] Web governance

2008-11-27 Thread Peter Hislop
Andrew,

 

I feel that you have hit one of the Big Problems, and perhaps many feel 
overwhelmed at its breadth (as do I - I've been pondering it for a few days).

 

Others may have differing views and experiences, but a lack of governance and 
adherence to standards may be a symptom of corporate immaturity, political 
power struggles or, unfortunately, ignorance. 

 

Other contributing factors may be;

•  AGIMO’s “suggestions” for best practice not being mandated and

•  ongoing costs for bespoke development and maintenance of usability, 
accessibility, corporate branding and systems interoperability.

 

If effectively empowered within the organisation, Information Management should 
be promoting an integrated, compliant and best practice information 
environment. It may be an appropriate department to be engaged in this – 
sitting in the policy area between the executive, auditing, marketing or IT.

 

I hope this gives some food for thought,

 

Peter Hislop



  - Original Message - 
  From: Andrew R 
  To: wsg@webstandardsgroup.org 
  Sent: Monday, November 24, 2008 4:13 PM
  Subject: [WSG] Web governance


  I realise the list is very much about nuts and bolt of standards. So this 
might not be the right place for this posting and might be deemed to be ‘off 
topic’. If it is please ignore!

   

  I work in a large (lumbering) Australian federal government agency. My 
colleges in the web publishing section see developing standards compliant web 
sites as normal professional practice. However, some other parts of the 
organisation, mainly ‘traditional’ developers in the IT section, simply don’t 
get it. The outcome of this is some of the organisation’s web based 
applications are riddled with problems caused by poor coding practices. These 
manifest themselves as accessibility issues, difficulties with cross browser 
compatibility, and significant bottle necks applying updates to branding and 
presentation. The problems are steadily growing as the organisation builds more 
and more web interfaces to various applications and systems.

   

  To date the web section has taken the approach of trying to work with the 
developers in the IT area to help them understand the techniques and benefits 
web standards. However, this has been problematic because there is a lack of 
more formal mechanisms to enforce compliances.

   

  This brings me on to my question for the group. I’m currently looking for web 
channel governance models suitable for applying in a large public sector 
organisation that is moving towards significant delivery of services on-line. 
Can anyone give me some pointers, do have something that works in your 
organsiation, etc?

   

  The few models that I have found are geared at managing inter/intra net sites 
with a strong emphasis on managing content publishing and how this is used as a 
communication/marketing tool. For example 
http://egovau.blogspot.com/2008/07/drawing-lines-effectively-structuring.html. 
This approach tends to place the Marketing sections as the owner and avoids 
engagement with an organisation’s IT area.  The problem is online services 
delivery is much bigger then the traditional ‘communications’ business 
activities, they cut across many parts of the organisation and require complex 
integration with other systems. 

   

  Help!

   
  Andrew

   


   



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