Re: [WSG] rationalising my refusal to support IE/NS4

2004-12-21 Thread Kay Smoljak
Thanks for your ideas everyone, I'll definitely add some of those
things. I have also pointed out that their existing site doesn't work
too well in Netscape 4 (or with Flash disabled, for that matter).

On Tue, 21 Dec 2004 15:46:30 +0800, Nick Cowie [EMAIL PROTECTED] wrote:
 If it is a WA gov site they are quoting four year old state government 
 guidelines which have 
 not been updated and are unlikely in the near future.

It's a WA school, so I'm betting that's where they got it from. Is
that document online or can someone email me a copy off list?

Sorry if it's getting a bit off-topic, I was really searching for
words that would say your requirements are bad for web standards and
accessibility and therefore bad for your site which I think is mostly
on-topic.

Cheers!


-- 
Kay Smoljak
http://kay.smoljak.com/
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Re: [WSG] rationalising my refusal to support IE/NS4

2004-12-21 Thread David R
Kay Smoljak wrote:
I'm feeling like this whole week is one big Friday afternoon, and that
somehow sounds rather lame. Can anyone recommend any other reasons or
throw in some kick-arse buzzwords to make me look good?
Quote the pointy hairded boss:
Lets improve our existing services by re-engineering our core 
competancies to align ourselves within the quality vector, this new way 
of working is a whole new paradgym

One can easily re-interpret that for your cause
(or for those that lack abstract thinking:)
Lets recreate our website services, by re-coding our pages to align 
them with today's development practices, its a whole new look at the 
world of web-desgin)

--
-DavidR
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Re: [WSG] rationalising my refusal to support IE/NS4

2004-12-21 Thread Mordechai Peller
Nick Cowie wrote:
Get hold of their web logs or from a similar site, you should find the combined 
IE4/NS4 and earlier browsers account for less than 0.5% of all vistors (it is 
with our sites) and seeing a sizeable chunk ( a least a third) of those are 
using NS3, IE3 or NS4.04 (bad javascript) or earlier.
Regarding the and earlier browsers, I often wonder whenever I see them 
listed how many of hem are real? How many are spoofed user agents? How 
many are people planing games and normally browse with Firefox, et al? 
And how many really are the best the person has available, for whatever 
the ration may be? I suppose if you can examine which OS they're using, 
you may get a big clue. For example, am I suppose to accept as 
ligitamate Netscape 2 running on an XP machine?
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Re: [WSG] rationalising my refusal to support IE/NS4

2004-12-21 Thread heretic
Hi Nick,

We successfully moved NN4 off our primary support list a couple of
years ago, despite the lingering in-house installs due to NN4 once
upon a time being the standard browser.

My thoughts on your situation

 I have a requirements document here that I'm quoting for, that
 mentions that the web site should be optimised for IE4 and Netscape 4.

Does it actually say optimised? I'm guessing yes. We convinced
people that you should optimise for browsers which are current
market leaders. Note that doesn't say most common, just market
leaders :)

 I would like to educate them on why 
 supporting these dinosaurs is not a good idea.

To be honest, don't get too hung up on actually getting them to
Believe In Better Browsers, since the people who make decisions and
hold the purse strings generally don't really care. They might like to
feel good, but they'll skip that if they have to.

Wording is your friend here. We used phrases like legacy browsers
will be supported through graceful degradation. Meaning you are still
supporting NN4 - just in a particular way. This is like car companies
who stock parts for old models for decades, since there are still a
few people out there driving the vehicles.

Semantics are your friend - you're not saying anything about NN4 being
good or bad, just that it's a legacy browser. Most managers
understand that means it might even have been shit-hot once, but now
it's behind the times and we're just letting it run out its life.
Meanwhile you've used two very positive words - supported and
graceful. Avoid using negative words since managers might latch on
to them.

If questioned you can talk about different browsers offering more
efficient protype and development paths but be very careful going
down that path - you might get caught supporting the *most popular*
browser.

A potentially winning argument is quoting two prices: one to build a
site which works normally in NN4/IE4; and one which supports those
browsers via graceful degradation. Since the graceful degradation
price is likely to be quite significantly lower, they might vote with
their budget.

If the site has any form of secure content you can also talk about the
encryption support, or lack of it, in old browsers. This argument
alone can send IE4/5.0 flying off the support list faster than you can
say privacy breach and litigation.

None of this is foolproof though and you can get caught out playing
this game - there is always the risk that they'll misinterpret what
you're saying and tell you to just support the most common browser
and you're in IE6 hell.

So... I hope this helps; and I feel your pain :)

cheers,

h

-- 
--- http://cheshrkat.blogspot.com/
--- The future has arrived; it's just not 
--- evenly distributed. - William Gibson
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[WSG] rationalising my refusal to support IE/NS4

2004-12-20 Thread Kay Smoljak
Hi guys,

I have a requirements document here that I'm quoting for, that
mentions that the web site should be optimised for IE4 and Netscape 4.
Now, I'm not really blaming the client here - they obviously have no
idea what it is they're asking and have probably based it off quote
they got to do their site in 1999. However, I would like to educate
them on why supporting these dinosaurs is not a good idea.

I have added my standard blurb about cross-browser and cross-platform
support, including that older browsers will receive a plain 'unstyled
text' version of the site, which will still allow all content to be
fully accessed. What I then want to say is that Fully supporting
version 4 browsers (which are now nearly 8 years old) is possible,
however extra construction and testing time will be required. We would
not recommend supporting fully these browsers, as the visual design
possibilities will be limited, the accessibility of the site lessened,
and download time increased.

I'm feeling like this whole week is one big Friday afternoon, and that
somehow sounds rather lame. Can anyone recommend any other reasons or
throw in some kick-arse buzzwords to make me look good?

-- 
Kay Smoljak
http://kay.smoljak.com/
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Re: [WSG] rationalising my refusal to support IE/NS4

2004-12-20 Thread Gary Menzel
That all sounds good to me.  You dont want to say too much - only
focus on the big things - because otherwise they will get suspicious
and ask you to explain in more detail (which, of course, they will
understand even less).

And I know what you mean about a Week of Friday Afternoons.

I - for one - will be glad when Christmas is over and things get back
to normal again.

Regards,
Gary



On Tue, 21 Dec 2004 14:43:22 +0800, Kay Smoljak [EMAIL PROTECTED] wrote:
 Hi guys,
 
 I have a requirements document here that I'm quoting for, that
 mentions that the web site should be optimised for IE4 and Netscape 4.
 Now, I'm not really blaming the client here - they obviously have no
 idea what it is they're asking and have probably based it off quote
 they got to do their site in 1999. However, I would like to educate
 them on why supporting these dinosaurs is not a good idea.
 
 I have added my standard blurb about cross-browser and cross-platform
 support, including that older browsers will receive a plain 'unstyled
 text' version of the site, which will still allow all content to be
 fully accessed. What I then want to say is that Fully supporting
 version 4 browsers (which are now nearly 8 years old) is possible,
 however extra construction and testing time will be required. We would
 not recommend supporting fully these browsers, as the visual design
 possibilities will be limited, the accessibility of the site lessened,
 and download time increased.
 
 I'm feeling like this whole week is one big Friday afternoon, and that
 somehow sounds rather lame. Can anyone recommend any other reasons or
 throw in some kick-arse buzzwords to make me look good?
 
 --
 Kay Smoljak
 http://kay.smoljak.com/
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RE: [WSG] rationalising my refusal to support IE/NS4

2004-12-20 Thread Nick Cowie
Kay wrote:

 I have a requirements document here that I'm quoting for, that
 mentions that the web site should be optimised for IE4 and Netscape 4.

If it is a WA gov site they are quoting four year old state government 
guidelines which have not been updated and are unlikely in the near future.

Get hold of their web logs or from a similar site, you should find the combined 
IE4/NS4 and earlier browsers account for less than 0.5% of all vistors (it is 
with our sites) and seeing a sizeable chunk ( a least a third) of those are 
using NS3, IE3 or NS4.04 (bad javascript) or earlier.  It makes it highly 
illogical to build a site optimised for the 1 in 300 or 400 visitors that are 
using those particular ancient browsers, but not in devices like PDAs, mobiles 
etc. When you can build a site that will function in those old browsers and 
will be future proof, work with handhelds, mobile phones, screen readers etc.

Nick

 
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