[Zope] Re: [Zope-dev] Problem with Zope

2000-07-17 Thread ethan mindlace fremen

"Tina Goyne (TT)" wrote:
 
 Hi:
 
 I am a novice Zope user--my web master left my company and I have been
 pegged with the responsibility of maintaining our internal website.  I am
 having a problem adding a new folder and then adding a file to the folder.

Questions like these are for [EMAIL PROTECTED], the mailing list for site
builders.
I've redirected this there.

 The file is located on another server with appropriate permissions.

I'm not certain this is what you're trying to do, but if you're adding
the file from the management interface, it must come from your machine,
not another server.

 However, this is the error message I get:

[not found error]

 Can you please direct me on what to do to correct this problem?  Thanks.

when posting errors, first do "view source" on the page, and inside that
you should see a traceback. Posting the traceback helps us know what
happened.

Hope that helps,
-- 
ethan mindlace fremen
Zopatista Community Liason
Abnegate I!

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[Zope] RE: [Zope-dev] Problem with Zope

2000-07-12 Thread R. David Murray

On Wed, 12 Jul 2000, Tina Goyne (TT) wrote:
 click on the folder I created--it opens the folder, but it is as if the
 folder is empty.  If I view the file, it opens Adobe Reader--but the page is

If the folder appears empty, how do you view the file?

When viewing the file, the fact that it opens Adobe Reader indicates
that Zope returned some data and indicated the correct mime-type
for a PDF file.  That makes it sound like the data did indeed get
uploaded, otherwise Zope wouldn't have been able to figure out
its type (I think).

 blank.  If I go to the file on the network--it is fine.  I have tried
 uploading the file over and over again.  I have even moved it to different
 locations on the network.  It still doesn't work.  I changed the file from
 Publisher to PDF using Acrobat--should I have used some other method?

Moving it to different locations on the network shouldn't make
any difference.  And once you upload it to Zope, the data being
sent to the client browser is coming from data stored inside
Zope, so at that point the network location of the file would be
irrelevant.

Did you try viewing the converted file before you uploaded it?
Perhaps the conversion process produced a blank document?

Otherwise...  it sounds like Zope is returning something, but the
data is invalid in some way.  Perhaps if you tried doing a 'save'
instead of viewing the link to the file, and you look at the contents
of what gets downloaded, it might give you a clue.  If you had a
way to capture the data stream returned by accessing the file for
viewing that would be better (say by telnetting to the web service
port and typing in the get command by hand).

--RDM


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[Zope] RE: [Zope-dev] Problem with Zope

2000-07-12 Thread R. David Murray

On Wed, 12 Jul 2000, Tina Goyne (TT) wrote:
 we have actually narrowed the problem down a little more.  If we use
 Netscape--there are no problems.  The problem seems to be with IE--have you
 heard of a resolution?
 
 BTW - I can view the file on the network server.

No, I hadn't heard about problems viewing PDF files from IE.  Anyone
else seen this?

I suppose we should know what version of Zope you are running.

--RDM


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RE: [Zope] RE: [Zope-dev] Problem with Zope

2000-07-12 Thread Mabe, Brad

Check IE's security settings for the zone you are downloading the PDF from. 

The following is taken from Adobe's support site:

-- If you're using Internet Explorer 5.0, make sure that its security
options recognize the Acrobat Control:


Note: This procedure changes Internet Explorer's security options for all
ActiveX Controls. If you prefer to use stricter security, do not complete
these steps.


1. Exit from Internet Explorer 5.0 and your Acrobat viewer.
2. Start Internet Explorer 5.0.
3. Choose Tools  Internet Options and click the Security tab.
4. Choose the appropriate Web content zone for the type of PDF file you're
trying to open (e.g. Internet or Local Intranet).
5. Click Custom Level to specify the security setting for this zone.
6. Select Enable for the options labeled "Download unsigned ActiveX
controls" and "Initialize and script ActiveX Controls not marked as safe."
7. Click OK and then click OK again.


-=Brad=-

-Original Message-
From: R. David Murray
To: Tina Goyne (TT)
Cc: [EMAIL PROTECTED]
Sent: 7/12/00 12:10 PM
Subject: [Zope] RE: [Zope-dev] Problem with Zope

On Wed, 12 Jul 2000, Tina Goyne (TT) wrote:
 we have actually narrowed the problem down a little more.  If we use
 Netscape--there are no problems.  The problem seems to be with
IE--have you
 heard of a resolution?
 
 BTW - I can view the file on the network server.

No, I hadn't heard about problems viewing PDF files from IE.  Anyone
else seen this?

I suppose we should know what version of Zope you are running.

--RDM


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[Zope] Re: [Zope-dev] Problem with Zope

2000-07-11 Thread R. David Murray

On Tue, 11 Jul 2000, Tina Goyne (TT) wrote:
 I am a novice Zope user--my web master left my company and I have been
 pegged with the responsibility of maintaining our internal website.  I am
 having a problem adding a new folder and then adding a file to the folder.
 The file is located on another server with appropriate permissions.
 However, this is the error message I get:

I'm sure we can help you figure this out, but we'll probably have
to ask a bunch of questions first to figure out where things aren't
working grin.

How did you go about creating the file?  What URL were you trying
to access when you got the resource not found message?  If the
file is on another server, there is going to have be be some
way for Zope to fetch the file before it can serve it, for example
by uploading the file through the browse button in the add file
screen.

--RDM

PS: this is definately more suited to the zope list than the
zope-dev list (the latter being for product developers and
the like), so I've changed the cc accordingly.


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