Re: QPix License Install Issues...

2019-02-06 Thread Tom Benedict via 4D_Tech
Thanks for the response Bob.

I received a response from Christos at EscapeTech and evidently the QPix 
license is sensitive to the structure name which may have been changed. The 
client is working to re-install the license keys now.

Tom Benedict

> On Feb 5, 2019, at 23:13, Robert McKeever via 4D_Tech <4d_tech@lists.4d.com> 
> wrote:
> 
> What OS and what version of 4D?
> 
> Yes, I’ve seen it with one client. V15 with an older Mac OS. You just have to 
> re-install his license.
> 
> The roll-back (which we never did) seems odd. What does the license manager 
> say is installed?
> 
>> On Feb 5, 2019, at 9:15 PM, Tom Benedict via 4D_Tech <4d_tech@lists.4d.com> 
>> wrote:
>> 
>> Anyone out there with QPix 3.7 License experience? I’m asking because I just 
>> took over a project for a client whose app uses QPix and I made some minor 
>> edits to code other than QPix then compiled and built a .4DC and delivered 
>> it to them. When they installed it (drag and drop) they got a QPix license 
>> error on startup saying there were "no seats available”. When they ‘rolled 
>> back’ to the previous .4DC there is no QPix license error. I’ve reviewed the 
>> QPix documentation around license installation and there appears to be a 
>> developer key that is installed in the structure file and licenses which are 
>> installed on the server in the 4D folder. Is there also a Deployment Key 
>> which needs to be in the structure? Do I need to install a key each time I 
>> build a new .4DC? Can anyone shed any light on this?
>> 
>> I’ve reached out to escapetech.eu for support, but thought I’d post here in 
>> case someone has a quick answer.
>> 
>> Thanks,
>> 
>> Tom Benedict
>> **
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> 
> _
> Bob McKeever  http://www.mswl.com 
> McKeever's Software Wizardry
> Port Coquitlam, B.C.
> bobmckee...@mac.com
> 
> 
> 
> 
> **
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Re: QPix License Install Issues...

2019-02-05 Thread Robert McKeever via 4D_Tech
What OS and what version of 4D?

Yes, I’ve seen it with one client. V15 with an older Mac OS. You just have to 
re-install his license.

The roll-back (which we never did) seems odd. What does the license manager say 
is installed?

> On Feb 5, 2019, at 9:15 PM, Tom Benedict via 4D_Tech <4d_tech@lists.4d.com> 
> wrote:
> 
> Anyone out there with QPix 3.7 License experience? I’m asking because I just 
> took over a project for a client whose app uses QPix and I made some minor 
> edits to code other than QPix then compiled and built a .4DC and delivered it 
> to them. When they installed it (drag and drop) they got a QPix license error 
> on startup saying there were "no seats available”. When they ‘rolled back’ to 
> the previous .4DC there is no QPix license error. I’ve reviewed the QPix 
> documentation around license installation and there appears to be a developer 
> key that is installed in the structure file and licenses which are installed 
> on the server in the 4D folder. Is there also a Deployment Key which needs to 
> be in the structure? Do I need to install a key each time I build a new .4DC? 
> Can anyone shed any light on this?
> 
> I’ve reached out to escapetech.eu for support, but thought I’d post here in 
> case someone has a quick answer.
> 
> Thanks,
> 
> Tom Benedict
> **
> 4D Internet Users Group (4D iNUG)
> Archive:  http://lists.4d.com/archives.html
> Options: https://lists.4d.com/mailman/options/4d_tech
> Unsub:  mailto:4d_tech-unsubscr...@lists.4d.com
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_
Bob McKeever  http://www.mswl.com 
McKeever's Software Wizardry
Port Coquitlam, B.C.
bobmckee...@mac.com




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QPix License Install Issues...

2019-02-05 Thread Tom Benedict via 4D_Tech
Anyone out there with QPix 3.7 License experience? I’m asking because I just 
took over a project for a client whose app uses QPix and I made some minor 
edits to code other than QPix then compiled and built a .4DC and delivered it 
to them. When they installed it (drag and drop) they got a QPix license error 
on startup saying there were "no seats available”. When they ‘rolled back’ to 
the previous .4DC there is no QPix license error. I’ve reviewed the QPix 
documentation around license installation and there appears to be a developer 
key that is installed in the structure file and licenses which are installed on 
the server in the 4D folder. Is there also a Deployment Key which needs to be 
in the structure? Do I need to install a key each time I build a new .4DC? Can 
anyone shed any light on this?

I’ve reached out to escapetech.eu for support, but thought I’d post here in 
case someone has a quick answer.

Thanks,

Tom Benedict
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