, 2024 10:21 AM
Subject: [AI] Mandatory eye scanning for SIM purchase
Dear List
Below text is from the WhatsApp group. It is a major issue.
Dear Sir/Madam,
I am writing to bring to your attention a critical issue faced by visually
impaired individuals, including myself, when
Ya, this is true.
I recently needed to get a duplicate SIM card and Airtel store people
insisted on eye scanning and when I told them that I shall be filing a
complaint for this extra hassle and for hurting my dignity as a person
with disability, they agreed to take my fingerprints instead and
Unfortunately TRAI has not prescribed this requirement is what I am
told. These are operator devised processes for customer acquisition. And
whenever you complain, they perform the offline verification and onboard
the affected customer. So not getting a handle to take them to CCPD to
change
Dear List
Below text is from the WhatsApp group. It is a major issue.
Dear Sir/Madam,
I am writing to bring to your attention a critical issue faced by visually
impaired individuals, including myself, when attempting to purchase SIM
cards from various telecommunications service providers such
