Issue with tape drive - TSM Polling it but can't access it (TSM 5.5.2.0)

2011-09-20 Thread Minns, Farren - Chichester
Hi All Been ages since I have been on here as I don't really have a lot of dealings with TSM these days but this issue has come my way :-/ Basically, a 3592E drive in our 3494 library cannot be seen by TSM (it just keeps polling). This has occurred since a power outage at the weekend (don't

Ang: [ADSM-L] Issue with tape drive - TSM Polling it but can't access it (TSM 5.5.2.0)

2011-09-20 Thread Daniel Sparrman
a) Have you checked that the 3592E is using the correct driver (not OS or TSM driver). This is usually the issue when a tape drive can be mounted/umounted in the OS, but not within TSM. b) What error are you recieving within TSM when it tries mounting the drive? c) Have you checked that

Re: Ang: [ADSM-L] Issue with tape drive - TSM Polling it but can't access it (TSM 5.5.2.0)

2011-09-20 Thread Minns, Farren - Chichester
Hi Daniel There are four 3592 drives in this library and three of them are working fine, it is just one of them that has stopped working. Also, all four of them were working prior to the power outage. So, the library and the drives all lost power and had to be brought back up again. If I try

Re: Ang: [ADSM-L] Issue with tape drive - TSM Polling it but can't access it (TSM 5.5.2.0)

2011-09-20 Thread Minns, Farren - Chichester
Hi again In the end I just dropped and recreated the drive and path in question and this seems to have fixed the issue. A ghost in the machine :-/ Thanks for the help Farren -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Daniel