Re: INVALID_PREDICATE_OPERATOR CONTAINS_ANY

2014-09-30 Thread Ray Tsang (AdWords API Team)
Sebastien, Please see the client library readme https://github.com/googleads/googleads-php-lib to turn on the logging. Thanks, Ray On Tuesday, September 30, 2014 8:09:12 AM UTC-4, sébastien pénagos wrote: Hi, thank you for your answers. I've test the CONTAINS_ANY Predicate on Labels LABELS

Re: Can't get refresh token

2014-09-30 Thread Ray Tsang (AdWords API Team)
a refresh_token). If I don't get this permissions page I get no refresh_token, but I can acccess the data via the API with the returned token, it's just missing the refresh_token. Best regards Johannes On Monday, September 29, 2014 11:55:05 PM UTC+2, Ray Tsang (AdWords API Team) wrote

Re: Can I do changes and these appear in Adwords log as any email?

2014-09-30 Thread Ray Tsang (AdWords API Team)
Hi, All changes are recorded w/ the user that was associated w/ the oauth token. There is no way to change this, unless if you obtain the authorization for the corresponding user. Thanks, Ray On Tuesday, September 30, 2014 5:48:07 AM UTC-4, alb...@rcfactory.es wrote: Can I do changes and

Re: Is the 'Low Search Volume' label available via the API?

2014-09-30 Thread Ray Tsang (AdWords API Team)
things found in the UI. Thanks, Greg On Monday, September 15, 2014 12:09:17 PM UTC-5, Ray Tsang (AdWords API Team) wrote: Greg, As I mentioned, the RARELY_SERVED status is not reflected in the UI - it is not indicative of the low search volume label. I do not have further information

Re: What is the Ad Type for HTML ads, created by Google Web Designer in Ad Performance report?

2014-09-29 Thread Ray Tsang (AdWords API Team)
If they both ended up as Ad objects in AdGroups and Campagins, then there is no other way to distinguish them. Thanks, Ray On Monday, September 29, 2014 2:37:20 AM UTC-4, nf7588 wrote: Hi, Is there a way to distinguish between ads that were created by Display Ad Builder tool and ads that

Re: Can't get refresh token

2014-09-29 Thread Ray Tsang (AdWords API Team)
Johannes, Have you had a chance to review the AdWords API authentication guide https://developers.google.com/adwords/api/docs/guides/authentication? You would be able to authorize multiple users to access a MCC. A refresh token can be associated to a user. Thanks, Ray On Monday, September

Re: Campaign id is not receiving while clicking on the Adwords Ad

2014-09-29 Thread Ray Tsang (AdWords API Team)
Amit, Please see the valuetrack https://support.google.com/adwords/answer/2375447?hl=en parameters - these can be used to help enhance the URL information. For more question on this, please refer to the general AdWords community https://www.en.adwords-community.com/. Cheers, Ray On

Re: INVALID_PREDICATE_OPERATOR CONTAINS_ANY

2014-09-29 Thread Ray Tsang (AdWords API Team)
Sebastien, Could I trouble you to send me the full request/response XML log in private? Thanks, Ray On Monday, September 29, 2014 1:32:24 PM UTC-4, WZ wrote: HI Not an expert, but ensure that the return of the URL is a stringset. You can use the Conatins_any only on Stringset columns.

Re: INVALID_PREDICATE_OPERATOR CONTAINS_ANY

2014-09-29 Thread Ray Tsang (AdWords API Team)
Also, please try to use IN operator as well. Thanks, On Monday, September 29, 2014 6:01:24 PM UTC-4, Ray Tsang (AdWords API Team) wrote: Sebastien, Could I trouble you to send me the full request/response XML log in private? Thanks, Ray On Monday, September 29, 2014 1:32:24 PM UTC-4

Re: FeedError.DUPLICATE_FEED_NAME

2014-09-29 Thread Ray Tsang (AdWords API Team)
Hunter, It's most likely that the name of the feed that you are trying to use is already existing. You can find the existing feeds by using the FeedService. The feed names cannot be duplicate. Thanks, Ray On Monday, September 29, 2014 2:30:14 PM UTC-4, Hunter wrote: For the past few days

Re: campaing list is empty

2014-09-29 Thread Ray Tsang (AdWords API Team)
Hi, It's very likely that there was indeed no campaigns in the CID that you've requested for. In particular, if you haven't specified a CID, it will try to access the account associated w/ the refresh token. You should always specify a CID. Thanks, Ray On Monday, September 29, 2014

Re: get_campaign returns empty list

2014-09-29 Thread Ray Tsang (AdWords API Team)
WZ, Let's continue the conversation on the other thread. Cheers, Ray On Monday, September 29, 2014 10:34:06 AM UTC-4, WZ wrote: Hi, I am using the googleads-python lib to connect to google API. The yaml file has the credentials. However when I run the get get_campaigns.py I get No

Re: My post has been lost

2014-09-29 Thread Ray Tsang (AdWords API Team)
Asaf, The posts was in a queue for review. Cheers. Ray On Monday, September 29, 2014 3:39:09 PM UTC-4, Asaf wrote: Hi, I post a question a few hours ago regarding using postal code to search for keywords ideas. I did not get any email confirmation and I can not see it. Any idea ?

Re: Keywords Idea - search by Postal Code

2014-09-29 Thread Ray Tsang (AdWords API Team)
Asaf, What are you using to retrieve the location? Could I trouble you to send me the full request/response XML for the location request? Secondly, please also send me the full request/response XML for the TargetingIdeaService request? Thanks! Ray On Monday, September 29, 2014 10:12:32 AM

Re: Campaign performance report doesn't match web interface

2014-09-19 Thread Ray Tsang (AdWords API Team)
impressions different). Any ideas why this might be? On Thursday, 18 September 2014 04:13:15 UTC+10, Ray Tsang (AdWords API Team) wrote: Liam, Please compare the result and let me know if specific rows were missing, or that the counts are completely different between the UI and the API

Re: Copying data of Report / Downloading Report as a new Sheet in existing workbook

2014-09-19 Thread Ray Tsang (AdWords API Team)
Vandita, Have you verified that the data was successfully saved into the file, and that it is being read by the program? If you are having issues w/ processing CSV files using non-AdWords APIs, please refer to the respective developer support. Thanks! Ray On Friday, September 19, 2014

Re: Can't Make Google Adwords Developer token?

2014-09-18 Thread Ray Tsang (AdWords API Team)
On Wednesday, September 17, 2014 11:44:01 PM UTC+5:30, Ray Tsang (AdWords API Team) wrote: Aroxo, Which client library are you using? Thanks! Ray On Wednesday, September 17, 2014 8:11:42 AM UTC-4, Aroxo RD wrote: I have created google adwords test accout. Everything is done but can't

Re: Incomplete Report

2014-09-18 Thread Ray Tsang (AdWords API Team)
Mariel, Could I trouble you to send me the exact query (log) in private? What type of data are missing? How are you determining that the expected rows were not returned? Thanks, Ray On Wednesday, September 17, 2014 4:38:44 PM UTC-4, Mariel Bartolome wrote: The amount of expected rows that

Re: Campaign type - what is the default created by the API?

2014-09-18 Thread Ray Tsang (AdWords API Team)
Hi, The top level types are documented in the advertisingChannelType https://developers.google.com/adwords/api/docs/reference/v201406/CampaignService.Campaign#advertisingChannelType attribute. That being said, we do not support sub-types at the moment. Thanks, Ray On Thursday, September 18,

Re: Send report format .html

2014-09-17 Thread Ray Tsang (AdWords API Team)
Hi, You will need to download the report in a pre-defined format, and then reformat it as HTML, for example. Thanks, Ray On Wednesday, September 17, 2014 6:03:26 AM UTC-4, My Name wrote: Dear all, I'm looking API send AdWords reports in .html format. Is there any available resource to

Re: the ads I created via AdWords api didn't get any impression or click

2014-09-17 Thread Ray Tsang (AdWords API Team)
Hi, Please carefully compare the SOAP response for the ads. E.g., does the ad has budget? the same keywords, etc. Thanks, Ray On Wednesday, September 17, 2014 3:46:49 AM UTC-4, hr zhou wrote: The ads I created via Adwords API didn't get any impression or click, but if I deliver the ads

Re: Campaign performance report doesn't match web interface

2014-09-17 Thread Ray Tsang (AdWords API Team)
Liam, Please compare the result and let me know if specific rows were missing, or that the counts are completely different between the UI and the API for the same campaign. Thanks, Ray On Wednesday, September 17, 2014 10:02:33 AM UTC-4, Dorian Kind wrote: Total shot in the dark here, but

Re: Can't Make Google Adwords Developer token?

2014-09-17 Thread Ray Tsang (AdWords API Team)
Aroxo, Which client library are you using? Thanks! Ray On Wednesday, September 17, 2014 8:11:42 AM UTC-4, Aroxo RD wrote: I have created google adwords test accout. Everything is done but can't make developer token. I have faced this issue QuotaCheckError.INVALID_TOKEN_HEADER and I have

Re: QuotaCheckError.INCOMPLETE_SIGNUP or AuthorizationError.USER_PERMISSION_DENIED

2014-09-16 Thread Ray Tsang (AdWords API Team)
UTC+2 schrieb Ray Tsang (AdWords API Team): Saeed, Could I trouble you to carefully follow every step in the INCOMPLETE_SIGNUP guide https://developers.google.com/adwords/api/docs/common-errors#QuotaCheckError ? Also, INCOMPLETE_SIGNUP and USER_PERMISSION_DENIED are two very different

Re: Python adwords API: How to remove root in product partition tree of shopping campaigns

2014-09-16 Thread Ray Tsang (AdWords API Team)
Hi, You can get the existing root by retrieving the existing product partitions, and find the one that has no parent criterion. Thanks, Ray On Tuesday, September 16, 2014 4:14:22 AM UTC-4, MoWgli wrote: I am getting below error while creating product partition tree:

Re: About selecting mobile platforms via API

2014-09-16 Thread Ray Tsang (AdWords API Team)
Hi, There are a number of mobile ad options in AdWords https://support.google.com/adwords/answer/2472719?hl=en. In the AdWords API, you may be able to use the MobileDevice https://developers.google.com/adwords/api/docs/reference/v201406/CampaignCriterionService.MobileDevice criterion to

Re: Is Budget ID globally unique (awaiting answer - Yes / No)?

2014-09-16 Thread Ray Tsang (AdWords API Team)
Hi, The thread is already being investigated. Let's keep the conversation in the previous thread. Thanks, Ray On Tuesday, September 16, 2014 11:44:45 AM UTC-4, BDCoder wrote: Hi Guys, Sorry to re-post -- but I really need a YES or NO answer to this as I am stalled until I get a

Re: Traffic Estimator Service: RateExceededError

2014-09-16 Thread Ray Tsang (AdWords API Team)
Christian, Please review the Rate Limit guide https://developers.google.com/adwords/api/docs/guides/rate-limits - freshly created new AdWords account may have a significantly more restrictive rate limit. The rate limit may be relaxed over time for freshly created accounts. You may want to

Re: Error in .Net App.config / Web.config documentation ...

2014-09-16 Thread Ray Tsang (AdWords API Team)
Hi, The documentation beneath the code example has additional explanation around the node name depends on the API for which you are specifying. I'll file a github issue to clarify that page. Thanks! Ray On Tuesday, September 16, 2014 12:17:57 PM UTC-4, BDCoder wrote: On Page:

Re: Error in .Net App.config / Web.config documentation ...

2014-09-16 Thread Ray Tsang (AdWords API Team)
A GitHub issue is created. https://github.com/googleads/googleads-dotnet-lib/issues/25 Please feel free to collaborate there for this issue. Thanks! Ray On Tuesday, September 16, 2014 2:11:12 PM UTC-4, Ray Tsang (AdWords API Team) wrote: Hi, The documentation beneath the code example has

Re: Sign up for beta access to upgrade your URL settings (form problem)? ...

2014-09-16 Thread Ray Tsang (AdWords API Team)
Thanks for the feed back - I'll let the form owner know. Cheers, Ray On Tuesday, September 16, 2014 1:51:42 PM UTC-4, BDCoder wrote: Regarding the signup form at: https://services.google.com/fb/forms/upgradeurls/ The form on the page contains RADIO buttons so it is impossible to check

Re: Is Budget ID globally unique?

2014-09-16 Thread Ray Tsang (AdWords API Team)
Hi, The Budget ID is globally unique. That being said, I feel you should still keep track of the budget ID within the context of the account. Thanks, Ray On Monday, September 15, 2014 3:53:10 PM UTC-4, BDCoder wrote: Here you go ...

Re: PHP Client Library : Problem to use API Adsword

2014-09-15 Thread Ray Tsang (AdWords API Team)
Hi, Please carefully review the AdWords API Authentication guide https://developers.google.com/adwords/api/docs/guides/authentication as well as the PHP client library OAuth guide https://github.com/googleads/googleads-php-lib/wiki/Using-OAuth-2.0. Thanks, Ray On Friday, September 12, 2014

Re: Convert micros to currency in AWQL csv report with Adwords API

2014-09-15 Thread Ray Tsang (AdWords API Team)
Mario, You'll have to parse and process the data, and perform the calculation accordingly. Thanks, Ray On Saturday, September 13, 2014 12:33:04 AM UTC-4, Mario Young wrote: I have this query in AWQL and I get the response in CSV format using the ReportUtils::DownloadReportWithAwql

Re: RefreshToken Showing blank page

2014-09-15 Thread Ray Tsang (AdWords API Team)
Suma, The developer token doesn't affect the OAuth 2.0 authentication. However, have you had a chance to review the authentication guide in detail https://developers.google.com/adwords/api/docs/guides/authentication as well as the PHP client library OAuth 2.0 guide

Re: What is the maximum number of keywords I can add using SimpleMutateService in a single shot?

2014-09-15 Thread Ray Tsang (AdWords API Team)
Rohit, This is an AdWords API support forum. Are you referring to questions on a non-AdWords API system? Thanks, Ray On Sunday, September 14, 2014 9:57:21 PM UTC-4, Rohit Chawla wrote: Hi Kapil, I am also facing the same exception as you faced and after reading your replies it seems

Re: Is the 'Low Search Volume' label available via the API?

2014-09-15 Thread Ray Tsang (AdWords API Team)
: Hi, Ray. Did you have any luck with details on what this RARELY_SERVED status actually means in terms of what we see in the UI? Thanks, Greg On Friday, September 5, 2014 4:14:05 PM UTC-5, Ray Tsang (AdWords API Team) wrote: Greg, As far as I can tell at the moment, the low search

Re: Is Budget ID globally unique?

2014-09-15 Thread Ray Tsang (AdWords API Team)
Hi, To ensure we are on the same page - could I trouble you to link me to the exact ID field that you are referring to? Thanks, Ray On Monday, September 15, 2014 2:37:31 PM UTC-4, BDCoder wrote: Not mentioned in the docs at:

Re: Why can't I post ?

2014-09-15 Thread Ray Tsang (AdWords API Team)
Saeed, New posts are usually reviewed before they show up here. Cheers, Ray On Monday, September 15, 2014 9:53:08 AM UTC-4, Saeed wrote: Why can't I post ? test -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+:

Re: QuotaCheckError.INCOMPLETE_SIGNUP or AuthorizationError.USER_PERMISSION_DENIED

2014-09-15 Thread Ray Tsang (AdWords API Team)
Saeed, Could I trouble you to carefully follow every step in the INCOMPLETE_SIGNUP guide https://developers.google.com/adwords/api/docs/common-errors#QuotaCheckError ? Also, INCOMPLETE_SIGNUP and USER_PERMISSION_DENIED are two very different errors. The former may mean that you may have

Re: QuotaCheckError.INCOMPLETE_SIGNUP or AuthorizationError.USER_PERMISSION_DENIED

2014-09-15 Thread Ray Tsang (AdWords API Team)
Saeed, Let's continue the discussion in the other thread. Thanks, Ray On Monday, September 15, 2014 9:17:22 AM UTC-4, Saeed wrote: Hi, I tried almost all of the proposed solutions out there in the web. But I'm always getting the same error messages. Either

Re: AuthorizationError.USER_PERMISSION_DENIED or QuotaCheckError.INCOMPLETE_SIGNUP

2014-09-15 Thread Ray Tsang (AdWords API Team)
Saeed, Let's continue the conversation on the other thread. Thanks, Ray On Monday, September 15, 2014 8:48:25 AM UTC-4, Saeed wrote: Hi, I tried almost all of the proposed solutions out there in the web,for about two weeks and I'm always getting the same error msgs. I get either

Re: problem refreshing access token

2014-09-15 Thread Ray Tsang (AdWords API Team)
Nelu, Let's continue this discussion in another thread. Thanks, Ray On Monday, September 15, 2014 8:34:19 AM UTC-4, Nelu Cambrea wrote: Hi, I'm working on a simple AdWords implementation using googleads-php-lib. Everything is fine except the moment the access_token is expiring (after

Re: Problem refreshing access token for a web application

2014-09-15 Thread Ray Tsang (AdWords API Team)
Nelu, Typically invalid_grant means one of the information was not filled out correctly (e.g., putting developer token in as the client secret, etc), or that the refresh token is invalid, or that the original authorization URL may have missed critical parameters, such as using offline access.

Re: How can i send custom data in Google Adwords API?

2014-09-10 Thread Ray Tsang (AdWords API Team)
to carefully follow this guide https://developers.google.com/adwords/api/docs/guides/authentication and setup the authorization correctly. Thanks, Ray On Friday, September 5, 2014 2:35:48 PM UTC-4, Ray Tsang (AdWords API Team) wrote: Raman, Pleae see the Google OAuth 2.0 documentation

Re: Is the 'Low Search Volume' label available via the API?

2014-09-05 Thread Ray Tsang (AdWords API Team)
Hi guys, Low search volume is not available in the API at the moment. Thanks, Ray On Thursday, September 4, 2014 5:25:04 PM UTC-4, Ray Tsang (AdWords API Team) wrote: Greg, Thanks for the info. I'll look into this. Cheers, Ray On Wednesday, September 3, 2014 7:06:31 PM UTC-4, GregT

Re: How can i send custom data in Google Adwords API?

2014-09-05 Thread Ray Tsang (AdWords API Team)
Raman, Pleae see the Google OAuth 2.0 documentation https://developers.google.com/accounts/docs/OAuth2WebServer. There is a state parameter that you may be able to use. Cheers, Ray On Friday, September 5, 2014 9:53:08 AM UTC-4, raman kumar wrote: Hello, In Google Ad words API, for

Re: Programar pujas de CPCs máximos y anuncios en horas y días

2014-09-05 Thread Ray Tsang (AdWords API Team)
Rocio, Could I trouble you point me to similar functionality int he UI? (screenshot, etc would be helpful). Thanks, Ray On Friday, September 5, 2014 9:10:28 AM UTC-4, Rocio de rueda wrote: ¿Qué funcionalidades de la API de ADWORDS debo descargar para poder automatizar las pujas en horas y

Re: Is the 'Low Search Volume' label available via the API?

2014-09-05 Thread Ray Tsang (AdWords API Team)
corresponds to? Thanks again, Greg On Friday, September 5, 2014 1:16:01 PM UTC-5, Ray Tsang (AdWords API Team) wrote: Hi guys, Low search volume is not available in the API at the moment. Thanks, Ray On Thursday, September 4, 2014 5:25:04 PM UTC-4, Ray Tsang (AdWords API Team

Re: Is the 'Low Search Volume' label available via the API?

2014-09-04 Thread Ray Tsang (AdWords API Team)
in the AdWords UI. Thanks, Greg On Wednesday, September 3, 2014 3:04:57 PM UTC-5, GregT wrote: Hi, Ray. I've attached a screenshot. Thanks, Greg On Wednesday, September 3, 2014 12:44:51 PM UTC-5, Ray Tsang (AdWords API Team) wrote: Greg, To help me to be on the same page, could I

Re: Image ads API

2014-09-04 Thread Ray Tsang (AdWords API Team)
Prasannaa, There is support for Image Ads https://developers.google.com/adwords/api/docs/reference/v201406/AdGroupAdService.ImageAd in the AdWords API. Please refer to the reference documentation. There is also a list of supported client libraries

Re: how to use google adword api, So that i can add my add with dynamically from my application

2014-09-03 Thread Ray Tsang (AdWords API Team)
Pavinder, That sounds like a general Java related issue where you don't have all the dependent libraries. It's perhaps the easiest if you use Maven so that all of the dependent libraries are automatically included. Thanks, Ray On Wednesday, September 3, 2014 3:16:45 AM UTC-4, pavinder naik

Re: Is the 'Low Search Volume' label available via the API?

2014-09-03 Thread Ray Tsang (AdWords API Team)
Greg, To help me to be on the same page, could I trouble you to send a fuller screenshot of where you are seeing this in the UI? Thanks, Ray On Wednesday, September 3, 2014 12:29:58 PM UTC-4, GregT wrote: Would anyone from Google be able to confirm that the systemServingStatus of

Re: AttributeError: 'AdWordsClient' object has no attribute 'GetConversionTrackerService'

2014-09-02 Thread Ray Tsang (AdWords API Team)
Anup, What is the client library that you are using (and version?). What specific error did you receive? Thanks, Ray On Sunday, August 31, 2014 5:26:41 AM UTC-4, Anup Pathak wrote: Hi there, I got AttributeError: 'AdWordsClient' object has no attribute 'GetConversionTrackerService'

Re: how to use google adword api, So that i can change my adwords keywords dynamically.

2014-09-02 Thread Ray Tsang (AdWords API Team)
Pavinder, Please review the AdWords API sign-up guide https://developers.google.com/adwords/api/docs/signingup, and the related documentations/guides https://developers.google.com/adwords/api/. On the other hand, you can also check out AdWords scripts

Re: Issue retrieving Campaign Budget amount with CampaignService (v201406)

2014-09-02 Thread Ray Tsang (AdWords API Team)
Gaetan, Please send me the full request/response SOAP XML in private. Thanks, Ray On Monday, September 1, 2014 4:23:51 AM UTC-4, Gaëtan Gautron wrote: Hi, I try to retrieve some parameters from published campaigns using PHP api v201406. In CampaignService documentation is written in

Re: ImageError.SERVER_ERROR when creating ads

2014-09-02 Thread Ray Tsang (AdWords API Team)
Rodrigo, Could I trouble you to send me a few more images that failed to upload (in private)? Thanks! Ray On Wednesday, August 20, 2014 9:48:34 AM UTC-4, Ray Tsang (AdWords API Team) wrote: Rodrigo, Thanks for the update. I'll follow up on this. Cheers, Ray On Tuesday, August 19

Re: Alert Service CREDIT_CARD_EXPIRING details

2014-08-22 Thread Ray Tsang (AdWords API Team)
know if there is any way to retrieve this information via the API. Also, I would appreciate it if you could let me know which other alerts are no longer in use. Kevin On Wednesday, August 20, 2014 4:26:42 PM UTC-5, Ray Tsang (AdWords API Team) wrote: Kevin, Thanks for clarifying! Upon

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-08-22 Thread Ray Tsang (AdWords API Team)
Simon, Please send me the failed request/report query in private. Thanks, Ray On Thursday, August 21, 2014 6:38:59 PM UTC-4, Simon wrote: Hello, I am constantly getting: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND Trigger: Unable to read report data Field Path: None I am

Re: Where can I find a list of incompatible fields for each report type?

2014-08-21 Thread Ray Tsang (AdWords API Team)
Scott, We don't yet have incompatible field types at the moment. I'll note it down. Thanks, Ray On Wednesday, August 20, 2014 6:13:50 PM UTC-4, Scott Luther wrote: Oops, this is for the Campaign report type, not Accounts. My bad! On Wednesday, August 20, 2014 3:12:23 PM UTC-7, Scott

Re: Product Partition Tree Structure

2014-08-21 Thread Ray Tsang (AdWords API Team)
Hi, Was the value attribute not being returned? Thanks! Ray On Thursday, August 21, 2014 1:39:04 AM UTC-4, Ads Developer wrote: Hi Team, I am using AdGroupCriterionServiceInterface to fetch the data related to Product Partition. I was able to retrieve the following information

Re: Trying to access APIU AdWords: OAuth

2014-08-21 Thread Ray Tsang (AdWords API Team)
Oscar, Please see the AdWords API Authentication guide https://developers.google.com/adwords/api/docs/guides/authentication. The developer token is not the client secret. Thanks, Ray On Thursday, August 21, 2014 12:22:42 PM UTC-4, Oscar Martinez wrote: Sorry, I forot the attachments. On

Re: Where can I find a list of incompatible fields for each report type?

2014-08-21 Thread Ray Tsang (AdWords API Team)
to the display name? On Thursday, August 21, 2014 8:41:01 AM UTC-7, Ray Tsang (AdWords API Team) wrote: Scott, We don't yet have incompatible field types at the moment. I'll note it down. Thanks, Ray On Wednesday, August 20, 2014 6:13:50 PM UTC-4, Scott Luther wrote: Oops

Re: Exception says An API exception has occurred. See ApiException and InnerException fields for more details.

2014-08-21 Thread Ray Tsang (AdWords API Team)
Oscar, Most likely the user you used to login/authorize the OAuth 2.0 token does not have the permission to access the account. Please double check and regenerate the token. Thanks, Ray On Thursday, August 21, 2014 4:36:07 PM UTC-4, Oscar Martinez wrote: More info... Debugging we find

Re: Alert Service CREDIT_CARD_EXPIRING details

2014-08-20 Thread Ray Tsang (AdWords API Team)
Kevin, Could I trouble you to confirm if you had received this alert? If so, please send me the full request response in private. Thanks, Ray On Tuesday, August 19, 2014 12:48:56 PM UTC-4, Kevin Moritz wrote: I would like to know any specifics on the CREDIT_CARD_EXPIRING alert. Does it

Re: ImageError.SERVER_ERROR when creating ads

2014-08-20 Thread Ray Tsang (AdWords API Team)
, is too large. From tests, it seems that no single compression level we choose is good for uploading all our ads (which suffer minor changes from time to time). I will try other formats and levels. Cheers Rodrigo On 19-08-2014 19:20, Ray Tsang (AdWords API Team) wrote: Rodrigo

Re: some KeywordEstimate return null - .NET lib

2014-08-20 Thread Ray Tsang (AdWords API Team)
, the additional keyword caused the value to be lowered to just zero. I hope this helps. In short, this is working as intended. Thanks, Ray On Friday, August 15, 2014 12:42:13 PM UTC-4, Ray Tsang (AdWords API Team) wrote: Itay, I'm still looking into why there are differences between the 2 requests

Re: 【質問】YouTubeインストリーム広告のAdWordsAPI仕様について

2014-08-20 Thread Ray Tsang (AdWords API Team)
Hi, I will have to answer in English. Through translation, it sounds like you would like to manage video campaigns via the AdWords API? Please let me know if this is incorrect. You can only manage video template ads https://developers.google.com/adwords/api/docs/appendix/templateads via

Re: Validate existing location group via API

2014-08-20 Thread Ray Tsang (AdWords API Team)
Assaf, Please look into the LocationGroups https://developers.google.com/adwords/api/docs/reference/v201406/CampaignCriterionService.LocationGroups criterion. Thanks, Ray On Wednesday, August 20, 2014 3:54:14 AM UTC-4, Assaf Magen wrote: Hello, In Adwords UI in create new campaign --

Re: How do I filter on PlaceholderTypes in CampaignFeedService?

2014-08-20 Thread Ray Tsang (AdWords API Team)
Peng, Have you tried to use CONTAINS_ANY or CONTAINS_ALL predicates? These should work as expected. Which service were you trying to select from? Thanks, Ray On Wednesday, July 16, 2014 3:13:22 PM UTC-4, Ray Tsang (AdWords API Team) wrote: Giles, I'll look into this. Thanks, Ray

Re: Alert Service CREDIT_CARD_EXPIRING details

2014-08-20 Thread Ray Tsang (AdWords API Team)
a sample response for this type of alert or get some more information on it? Kevin On Wednesday, August 20, 2014 8:27:24 AM UTC-5, Ray Tsang (AdWords API Team) wrote: Kevin, Could I trouble you to confirm if you had received this alert? If so, please send me the full request response

Re: ImageError.SERVER_ERROR when creating ads

2014-08-19 Thread Ray Tsang (AdWords API Team)
was 6) and now it seems to work. If I find any other case where this change in compression level does not solve the problem I will let you know. Thanks for your help! Best, Rodrigo Em terça-feira, 6 de maio de 2014 12h49min31s UTC-3, Ray Tsang (AdWords API Team) escreveu: Rodrigo

Re: Newly created accounts under MCC with MDS and billing/payments

2014-08-19 Thread Ray Tsang (AdWords API Team)
GDZ, Do you have a Google account representative? What is your MCC CID? Thanks, Ray On Tuesday, August 19, 2014 5:57:22 PM UTC-4, GDZ wrote: Hello! Is it true that when the new AdWords account is created under MCC(with MDS) using ManagedCustomerService and then campaigns are added to

Re: Newly created accounts under MCC with MDS and billing/payments

2014-08-19 Thread Ray Tsang (AdWords API Team)
Please send me your MCC CID in private (as well as the account manager information). Cheers, Ray On Tuesday, August 19, 2014 6:31:24 PM UTC-4, GDZ wrote: Yes we do but looks like he doesn't know much about API On Tuesday, August 19, 2014 6:28:22 PM UTC-4, Ray Tsang (AdWords API Team

Re: some KeywordEstimate return null - .NET lib

2014-08-15 Thread Ray Tsang (AdWords API Team)
Itay, I'm still looking into why there are differences between the 2 requests. Thanks! Ray On Thursday, August 14, 2014 11:00:06 AM UTC-4, Ray Tsang (AdWords API Team) wrote: Itay, The behavior difference that you sent me is expected between v201402 and v201406. Please review

Re: some KeywordEstimate return null - .NET lib

2014-08-14 Thread Ray Tsang (AdWords API Team)
, rather than returning 0, it is returning null in v201406. Thanks, Ray On Wednesday, August 13, 2014 5:11:41 AM UTC-4, Itay Dalmedigos wrote: hi ray, have you found anything yet? thanks, itay On Tuesday, August 12, 2014 9:31:57 PM UTC+3, Ray Tsang (AdWords API Team) wrote: Itay, Thanks

Re: C# Question about Reporting API

2014-08-14 Thread Ray Tsang (AdWords API Team)
Harrold, Please send me the MCC CID and also the AdWords account CID that you have the conversion trackers configured in? It's most likely that the user object was not configured with the proper CID. Thanks, Ray On Wednesday, August 13, 2014 8:23:08 AM UTC-4, Harrold de Boer wrote: Hello,

Re: dotnet client library RateExceededError in ReportDownload

2014-08-14 Thread Ray Tsang (AdWords API Team)
Matej, Could I trouble you to send me the logs in private? Thanks, Ray On Wednesday, August 13, 2014 5:11:45 AM UTC-4, Matej Bosák wrote: Hi guys When im downloading ClientReports concurrently, i often encounter RateExceededError, problem is that while when using separate service , this

Re: Fallback Algorithm for ClientReport download RateExceeded, dotniet cleint library

2014-08-14 Thread Ray Tsang (AdWords API Team)
Matej, This seems to be a duplicate post. Let's continue the conversation on the other thread. Thanks, Ray On Wednesday, August 13, 2014 5:22:21 AM UTC-4, Matej Bosák wrote: HI, when concurently downloading gzipped client reports, i often run into RateExceededException, but it is not of

Re: TrackingURLTemplate: WRITE_ACCEA_DENIED due to Whitelisted field

2014-08-14 Thread Ray Tsang (AdWords API Team)
David, Please see the upgraded URL guide https://developers.google.com/adwords/api/docs/guides/upgraded-urls. The API feature is available only in the test account at the moment. Thanks, Ray On Thursday, August 14, 2014 10:56:10 AM UTC-4, David Juarez wrote: Hi, I can create correctly

Re: About GetKeywordIdeas help?

2014-08-13 Thread Ray Tsang (AdWords API Team)
Planner? Which is real time? Thanks, Tim Ray Tsang (AdWords API Team)於 2014年8月12日星期二UTC+8下午11時24分22秒寫道: Tim, That's not feasible as the result is tied to the queries as a whole. Thanks, Ray On Tuesday, August 12, 2014 12:08:54 AM UTC-4, Tim wrote: Hi Ray, Thanks for your answer

Re: Logging OAuth Request/Respones (Java Client Library)

2014-08-13 Thread Ray Tsang (AdWords API Team)
Stacie, The AdWords API client library uses the general OAuth library https://code.google.com/p/google-api-java-client/ to perform authentication. You'd want to verify w/ that dependent library for logging. Thanks, Ray On Tuesday, August 12, 2014 6:33:23 PM UTC-4, Stacie Waleyko wrote:

Re: Javascript API in sandbox

2014-08-13 Thread Ray Tsang (AdWords API Team)
Assaf, Are you referring to AdWords script, or AdWords API (SOAP based API)? Thanks, Ray On Wednesday, August 13, 2014 4:36:27 AM UTC-4, Assaf Magen wrote: Hello, I was wondering if there is a way to work against sandbox with the JS api without the need to supply user name or password or

Re: how to make a placement whitelist?

2014-08-13 Thread Ray Tsang (AdWords API Team)
Inaal, To make sure I'm aligned on the same page - in the UI, could I trouble you to let me know where you would've performed such function? (Please screenshot, etc in private). Thanks! Ray On Wednesday, August 13, 2014 9:15:13 AM UTC-4, Inaal Haolam wrote: 1. How can I maintain a

Re: CAMPAIGN_BIDDING_STRATEGY_CANNOT_BE_OVERRIDDEN - Error when it will appear

2014-08-13 Thread Ray Tsang (AdWords API Team)
Please send full SOAP request/response in private. Thanks, Ray On Wednesday, August 13, 2014 10:59:39 AM UTC-4, usaw...@gmail.com wrote: Hi, I am trying to set flexible bid strategy for an adgroup and I got the CAMPAIGN_BIDDING_STRATEGY_CANNOT_BE_OVERRIDDEN error. As I checked the

Re: Why Is The Search Function So Awful?

2014-08-12 Thread Ray Tsang (AdWords API Team)
Jeremy, I will pass this along to the respective teams. Thanks for the feedback! Ray On Monday, August 11, 2014 9:45:40 AM UTC-4, Jeremy Chatfield wrote: Go to developers.google.com. Navigate until you're in the AdWords API section. Search for, ohh, Impressions. Click on the results.

Re: googlebot_keyword in Reports

2014-08-12 Thread Ray Tsang (AdWords API Team)
. This was an empty container in my database that was overwritten with the placement info. I suppose that this is an issue I can ask my account rep, why this random placement is not viewable. Many thanks! On Monday, August 11, 2014 11:36:12 AM UTC-4, Ray Tsang (AdWords API Team) wrote: Mike

Re: About GetKeywordIdeas help?

2014-08-12 Thread Ray Tsang (AdWords API Team)
Tim, That's not feasible as the result is tied to the queries as a whole. Thanks, Ray On Tuesday, August 12, 2014 12:08:54 AM UTC-4, Tim wrote: Hi Ray, Thanks for your answer. About the second question... Example: $user = new AdWordsUser(); $user-LogAll();

Re: .Net API version - Have created test account and also have production account but get incomplete sign up error

2014-08-12 Thread Ray Tsang (AdWords API Team)
Hi, Please carefully follow all steps in the Incomplete Signup error troubleshooting guide https://developers.google.com/adwords/api/docs/common-errors#QuotaCheckError . Thanks, Ray On Monday, August 11, 2014 7:04:08 PM UTC-4, fountain...@gmail.com wrote: Hello, I have been struggling

Re: Waiting 3 months already for approval API key...

2014-08-12 Thread Ray Tsang (AdWords API Team)
Hi, Please check to see if there was a email being sent to the e-mail address associated w/ the developer contact information. It would've had a link to submit a follow up form. Please also check for spam and/or other filtered folders. Thanks, Ray On Tuesday, August 12, 2014 5:17:28 AM

Re: Clients via API and MDS

2014-08-12 Thread Ray Tsang (AdWords API Team)
GDZ, Do you have a Google representative that you work with? Thanks, Ray On Tuesday, August 12, 2014 9:44:34 AM UTC-4, GDZ wrote: Hello! We're going to create multiple client accounts under our own MCC acct via API. Clients will not have access to their accounts and we're going to pay

Re: Query regarding the credit card fax copy

2014-08-12 Thread Ray Tsang (AdWords API Team)
Suvodhoy, For general billing preferences questions, please refer to the general AdWords community https://www.en.adwords-community.com/ and/or AdWords help center https://support.google.com/adwords/answer/8206?hl=en for contact information. Thanks, Ray On Tuesday, August 12, 2014 11:01:50

Re: Can't seem to update CampaignAdExtension

2014-08-12 Thread Ray Tsang (AdWords API Team)
Assaf, Please send me the full SOAP request/response in private. Thanks, Ray On Tuesday, August 12, 2014 9:31:00 AM UTC-4, Assaf Magen wrote: Hello, I'm trying to update phone number on existing CampaignAdExtension of type LocationExtension using the SET operator - update fails with

Re: Get Customer ID

2014-08-12 Thread Ray Tsang (AdWords API Team)
https://adwords.google.com/api/adwords/. I am not specifying a scope when requesting the access token. Does that sound right to you? On Monday, August 11, 2014 8:31:15 AM UTC-7, Ray Tsang (AdWords API Team) wrote: Phillip, Please make sure that the access token has the appropriate scope

Re: some KeywordEstimate return null - .NET lib

2014-08-12 Thread Ray Tsang (AdWords API Team)
Itay, Thanks for the logs. I'll look into that. Cheers, Ray On Monday, August 11, 2014 10:49:53 AM UTC-4, Ray Tsang (AdWords API Team) wrote: Itay, Please send a specific example SOAP XML request/response in private and point out the exact line that has the issue. Thanks, Ray

Re: Get Customer ID

2014-08-12 Thread Ray Tsang (AdWords API Team)
AM UTC-7, Ray Tsang (AdWords API Team) wrote: Phillip, Did you use the example included in the client library to generate the token? What version of the client library are you using? Thanks, Ray On Tuesday, August 12, 2014 12:45:32 PM UTC-4, Philipp Comans wrote: Hi Ray, Thanks

Re: Clients via API and MDS

2014-08-12 Thread Ray Tsang (AdWords API Team)
GDZ, Please contact the sales rep and if they still have questions, they can contact AdWords API support on your behalf. Cheers, Ray On Tuesday, August 12, 2014 4:04:50 PM UTC-4, GDZ wrote: Sure do. On Tuesday, August 12, 2014 2:09:51 PM UTC-4, Ray Tsang (AdWords API Team) wrote

Re: How to get report on ads and keywords with geo data?

2014-08-11 Thread Ray Tsang (AdWords API Team)
Hi, Aside from the fields documented in the report types https://developers.google.com/adwords/api/docs/appendix/reports#ad page, there are no additional fields available at the moment. Thanks, Ray On Friday, August 8, 2014 10:14:37 AM UTC-4, kost...@gmail.com wrote: Hello. Currently I

Re: some KeywordEstimate return null - .NET lib

2014-08-11 Thread Ray Tsang (AdWords API Team)
Itay, Please send a specific example SOAP XML request/response in private and point out the exact line that has the issue. Thanks, Ray On Sunday, August 10, 2014 6:23:01 AM UTC-4, Itay Dalmedigos wrote: when i request traffic estimation for 1800 different keywords, some of them returns

Re: Get Customer ID

2014-08-11 Thread Ray Tsang (AdWords API Team)
Phillip, Please make sure that the access token has the appropriate scope, and that it's for the user that has access to the MCC or the AW account. It's recommended that you perform such a test by using the client library https://developers.google.com/adwords/api/docs/clientlibraries. Thanks,

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