Re: Batch jobs stay in state processing for several hours and finally get cancelled

2017-10-26 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Christian, You've been so helpful in providing updates; now I get to provide the update. Yay! I just got notice from the engineer on my team working on this that the issue should be resolved now. Please get back to me if you have any further issues with this. Thanks, Nadine, AdWords API Tea

Re: Batch jobs stay in state processing for several hours and finally get cancelled

2017-10-10 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Christian, I'm pleased to hear that. Thanks for providing an update! Cheers, Nadine, AdWords API Team On Tuesday, October 10, 2017 at 4:22:53 AM UTC-4, Christian wrote: > > Hi Nadine, > > just want to give an update from our side. We incrementally increased our > set-bid-operations-per-da

Re: Batch jobs stay in state processing for several hours and finally get cancelled

2017-10-10 Thread Christian
Hi Nadine, just want to give an update from our side. We incrementally increased our set-bid-operations-per-day limit again up to 400 000. At the same time we reduced our batch jobs to have at most 10 000 operations (25 000) before. So far everything looks good. Jobs usually complete in less th

Re: Batch jobs stay in state processing for several hours and finally get cancelled

2017-09-18 Thread Christian
Hi Nadine, thanks for the update and for looking into this. For now we'll stay with our limit of not more than 100 000 set-bid operations per day as this seems to be a working scale. Still, I really appreciate it when you report some news here once you have them. Thanks again! Best, Christian

Re: Batch jobs stay in state processing for several hours and finally get cancelled

2017-09-18 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Greetings Christian! Here's an update on where we are on this. It turns out that the batch job service attempts to send all the requests, but is internally getting back a REQUEST_SIZE_LIMIT_EXCEEDED error. That happens wh

Re: Batch jobs stay in state processing for several hours and finally get cancelled

2017-09-15 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Christian, Thanks for the update. I don't know of any code fixes that went in within the last day. Batch job service can theoretically handle quite a few operations, but even 1 000 000 is a lot when you think of all the updates that have to happen on the back end. Some changes are more e

Re: Batch jobs stay in state processing for several hours and finally get cancelled

2017-09-15 Thread Christian
Hi Nadine, thanks for looking into that. Today we reduced the total number of set-max-cpc operations to be below 100 000 and all 4 jobs (each at most 25 000 operations) completed successfully within a few minutes. Is there already a fix live? Let me know if we should have a try again with a la

Re: Batch jobs stay in state processing for several hours and finally get cancelled

2017-09-15 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Christian, I've taken a look into what's happening, and initially I don't see a root cause. My team will dig further into it, and I'll get back to you when I have the reason as to why these jobs are not successful. Best, Nadine, AdWords API Team On Thursday, September 14, 2017 at 4:31:01

Re: Batch jobs stay in state processing for several hours and finally get cancelled

2017-09-14 Thread Christian
Hi Shwetha, > If the submitted operations encounter an error during execution, the results in the downloadUrl should contain the list of processingErrors

Re: Batch jobs stay in state processing for several hours and finally get cancelled

2017-09-14 Thread 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum
Hi Christian, BatchJobService automatically retries operations that fail due to transient errors such as RateExceededError . If the submitted operations encounter an error during execution, the resu

Batch jobs stay in state processing for several hours and finally get cancelled

2017-09-14 Thread Christian
For one of our AdWords account we have around 800,000 CPC change operations per day. We usually submit batch jobs with 25.000 operations per job. Most of these jobs stay in state processing for several hours and then eventually are reported to be cancelled. In few cases at least some operations