Re: UNEXPECTED_INTERNAL_API_ERROR for AdGroupCriterionService

2018-08-13 Thread 'Luis Xander Talag (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Kerwin, To better investigate your issue, could you provide the complete SOAP request and response logs when you encountered the error? Please reply via *Reply privately to author*. Thanks and regards, Luis AdWords API Team On Monday, August 13, 2018 at 2:10:45 PM UTC+8, Kerwin Jorbina

Re: UNEXPECTED_INTERNAL_API_ERROR for AdGroupCriterionService

2018-08-13 Thread Kerwin Jorbina
Hi, Any news on this? Were you able to make it work? I am also trying to add the CriterionUserInterest to the adgroup of the campaign and I am encountering this error. I used 'Display' as the advertising_channel_type. The example code looks like this (*please don't mind if there are syntax

Re: UNEXPECTED_INTERNAL_API_ERROR for AdGroupCriterionService

2018-01-21 Thread 'Luis Xander Talag (AdWords API Team)' via AdWords API Forum
Hi Nima, Upon checking on your account, the campaign where this adGroupId belongs is with a Search Network with Display Select as Campaign Type . As

Re: UNEXPECTED_INTERNAL_API_ERROR for AdGroupCriterionService

2018-01-18 Thread 'Luis Xander Talag (AdWords API Team)' via AdWords API Forum
Hi Nima, The error CANNOT_ADD_CRITERIA_TYPE means that the criteria type cannot be targeted for the ad group. Either the account is restricted to

Re: UNEXPECTED_INTERNAL_API_ERROR for AdGroupCriterionService

2018-01-17 Thread 'Luis Xander Talag (AdWords API Team)' via AdWords API Forum
Hi Nima, Thank you for providing these details. Based on your SOAP logs, you should use the userInterestId instead of the id field because this is a required field

Re: UNEXPECTED_INTERNAL_API_ERROR for AdGroupCriterionService

2018-01-17 Thread Nima Mirbakhsh
Hi Luis, Yes, I still receive the same error. I am coding in Node and using this package: https://www.npmjs.com/package/node-adwords to connect to the api. As I mentioned before, I can create campaigns, adwords, and other criterions for gender, age, etc. with no error. Here is the SOAP

Re: UNEXPECTED_INTERNAL_API_ERROR for AdGroupCriterionService

2018-01-16 Thread 'Luis Xander Talag (AdWords API Team)' via AdWords API Forum
Hi Nima, The UNEXPECTED_INTERNAL_API_ERROR error you encountered could be due to a temporary resource related issues in the AdWords API server or a possible bug. Could you confirm if

UNEXPECTED_INTERNAL_API_ERROR for AdGroupCriterionService

2018-01-16 Thread Nima Mirbakhsh
Hi there, I am trying to add a CriterionUserInterest using AdGroupCriterionService, I can add Gender, Age, etc. using a similar method but I receive `UNEXPECTED_INTERNAL_API_ERROR` for CriterionUserInterest. Here is my code: const adGroupService =

Re: Repeated UNEXPECTED_INTERNAL_API_ERROR on AdGroupCriterionService when fetching DSA critera

2015-10-09 Thread Thanet Knack Praneenararat
Hi Christian, I really apologize for the delay. If you're still faced with this issue, please let us know. Best, Thanet, AdWords API Team On Thursday, September 3, 2015 at 4:02:07 AM UTC+9, Christian wrote: > > Hi, > > yes we still experiencing this error. I would really appreciate it if you >

Re: Repeated UNEXPECTED_INTERNAL_API_ERROR on AdGroupCriterionService when fetching DSA critera

2015-10-09 Thread Christian
Hi Thanet, thanks for getting back to this. We did not experience the problem since Sep 10th, so for now everything is fine. Best, Christian On Friday, October 9, 2015 at 2:31:37 PM UTC+2, Thanet Knack Praneenararat wrote: > > Hi Christian, > > I really apologize for the delay. > If you're

Re: Repeated UNEXPECTED_INTERNAL_API_ERROR on AdGroupCriterionService when fetching DSA critera

2015-09-03 Thread Thanet Knack Praneenararat (AdWords API Team)
Hi Christian, We're looking into this issue and will get back to you once we get any updates. Best, Thanet, AdWords API Team On Thursday, September 3, 2015 at 4:02:07 AM UTC+9, Christian wrote: > > Hi, > > yes we still experiencing this error. I would really appreciate it if you > could

Re: Repeated UNEXPECTED_INTERNAL_API_ERROR on AdGroupCriterionService when fetching DSA critera

2015-09-02 Thread Christian
Hi, yes we still experiencing this error. I would really appreciate it if you could investigate this. Best regards, Christian On Wednesday, September 2, 2015 at 3:23:02 PM UTC+2, Anthony Madrigal wrote: > > Hi Christian, > > Yes, I did receive your SOAP request. Are you still experiencing this

Re: Repeated UNEXPECTED_INTERNAL_API_ERROR on AdGroupCriterionService when fetching DSA critera

2015-09-02 Thread Christian
Hi Anthony, did you receive my private reply with the SOAP request? Just want to make sure nothing has been lost on its way. Best, Christian On Friday, August 21, 2015 at 10:38:17 AM UTC+2, Christian wrote: > > Hi, > > we have a strange behavior on a specific account where > the

Re: Repeated UNEXPECTED_INTERNAL_API_ERROR on AdGroupCriterionService when fetching DSA critera

2015-09-02 Thread Anthony Madrigal
Hi Christian, Yes, I did receive your SOAP request. Are you still experiencing this error? If so, please let me know so that I can troubleshoot. Thanks, Anthony AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+:

Re: Repeated UNEXPECTED_INTERNAL_API_ERROR on AdGroupCriterionService when fetching DSA critera

2015-08-24 Thread Christian
Hi Anthony, we did not see the error since August 22. I'll get back to you when it pops up again. Thanks and best regards, Christian On Friday, August 21, 2015 at 3:32:37 PM UTC+2, Anthony Madrigal wrote: Hey Christian, Could you please send me through *reply privately to author *your SOAP

Re: Repeated UNEXPECTED_INTERNAL_API_ERROR on AdGroupCriterionService when fetching DSA critera

2015-08-21 Thread Anthony Madrigal
Hey Christian, Could you please send me through *reply privately to author *your SOAP XML request and response? The important response is the one that failed, but if you could also send me when the response returns zero DSA criteria that would be great. Thanks, Anthony AdWords API Team --

Repeated UNEXPECTED_INTERNAL_API_ERROR on AdGroupCriterionService when fetching DSA critera

2015-08-21 Thread Christian
Hi, we have a strange behavior on a specific account where the AdGroupCriterionService triggers an internal API error when fetching DSA criteria. The same request works fine on other accounts. We use the googleads Python lib with the following selector: selector = { 'fields': [

Re: UNEXPECTED_INTERNAL_API_ERROR in AdGroupCriterionService with partialFailure = true instead of other errors

2010-11-08 Thread AdWords API Advisor
to the AdGroupCriterionService fail with UNEXPECTED_INTERNAL_API_ERROR when I set partialFailure = true. However, if I set partialFailure = false, the request actually fails with an ACCOUNT_LIMIT_EXCEEDED errors. I believe there is a bug with the partialFailure code, even if partialFailure

UNEXPECTED_INTERNAL_API_ERROR in AdGroupCriterionService with partialFailure = true instead of other errors

2010-11-03 Thread joel
I'm seeing requests to the AdGroupCriterionService fail with UNEXPECTED_INTERNAL_API_ERROR when I set partialFailure = true. However, if I set partialFailure = false, the request actually fails with an ACCOUNT_LIMIT_EXCEEDED errors. I believe there is a bug with the partialFailure code, even