Thanks so much Nadine! I've verified and this works OK now for both
problematic accounts. We very appreciate your help on this!
Cheers,
Oksana
On 01.12.17 04:43, 'Nadine Sundquist (AdWords API Team)' via AdWords API
Forum wrote:
Hi Oksana,
I just received word that the issue is fixed.
Hi Oksana,
I just received word that the issue is fixed. Please take a look when you
get a chance. If you experience any other issues around this, please get
back to me.
Thanks,
Nadine, AdWords API Team
On Friday, November 17, 2017 at 4:14:32 PM UTC-5, Nadine Sundquist (AdWords
API Team)
Hello Oksana,
I just wanted to give you a heads-up that we found the root cause. Yay! We
are currently working on a solution, but I don't have a date for when a fix
would be available. I'll keep you updated in the coming weeks as I hear
more.
Cheers,
Nadine, AdWords API Team
On Tuesday,
Hello Oksana,
I'm disappointed to tell you that we have not resolved it, yet. I do have
an active conversation going on internally on this, but we haven't found
the source of the issue. Thanks for checking in on this!
Regards,
Nadine, AdWords API Team
On Tuesday, November 14, 2017 at 6:41:11
Hi Nadine!
How is it going with the solution of this issue? Any updates?
Looking forward to hear good news from you!
Thanks,
Oksana
On Tuesday, September 12, 2017 at 5:52:28 PM UTC+3, Oksana Sulyma wrote:
>
> Hi guys,
> I'm requesting
>
Great news, thanks Nadine!!!
On 01.11.17 15:48, 'Nadine Sundquist (AdWords API Team)' via AdWords API
Forum wrote:
Hello Oksana,
I'm glad you checked in! I was able to reach the engineer who was
assigned to be working on this on my team. On October 27th, he said he
would be able to look at
Hello Oksana,
I'm glad you checked in! I was able to reach the engineer who was assigned
to be working on this on my team. On October 27th, he said he would be able
to look at it by next week.
Cheers,
Nadine, AdWords API Team
On Wednesday, November 1, 2017 at 9:34:08 AM UTC-4, Oksana Sulyma
Hi Nadine! It's now more then 2 weeks since I asked you about progress with
this issue last time. Do you have any news on this? Thank you!!!
Oksana
On Wednesday, October 11, 2017 at 2:04:26 AM UTC+3, Nadine Sundquist
(AdWords API Team) wrote:
>
> Hello Oksana,
>
> In case you missed my private
Hello Oksana,
In case you missed my private message, we don't have a solution for this,
yet. I'll see if I can get someone else to look at it on my team.
Best,
Nadine, AdWords API Team
On Tuesday, October 10, 2017 at 10:28:39 AM UTC-4, Oksana Sulyma wrote:
>
> Hi guys,
> Any progress on this
Hi guys,
Any progress on this issue? Any idea will be helpful.
Thanks!
Oksana
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Hello Oksana,
This really is a tough one to figure out. I'm working on pulling in some
more people to try to help on this. Thank you for bumping the thread; it
helps me explain the priority of this.
Best,
Nadine, AdWords API Team
On Monday, October 2, 2017 at 5:54:53 AM UTC-4, Oksana Sulyma
Hi guys,
Any news on this? We really need any ideas on how to get this working as
clients get anxious. Thanks you for any help!
On Tuesday, September 12, 2017 at 5:52:28 PM UTC+3, Oksana Sulyma wrote:
>
> Hi guys,
> I'm requesting
>
Thanks Nadine!
On 22.09.17 00:56, 'Nadine Sundquist (AdWords API Team)' via AdWords API
Forum wrote:
Hello Oksana,
I accidentally set my net a little too wide when checking what's
associated with that email. It's associated with only a few AdWords
accounts as you pointed out, and it's
Hello Oksana,
I accidentally set my net a little too wide when checking what's associated
with that email. It's associated with only a few AdWords accounts as you
pointed out, and it's associated with a lot of other non-AdWords accounts.
That's where the confusion came in. You pointing that
Hi guys!
You write on my problem:
" That email is associated with over 200 AdWords accounts. Usually, the max
that we see is 5 AdWords accounts. I traced down the error on our end, and
and it looks like it's timing out as it's trying to retrieve all the
accounts associated with that email
Thanks Nadine! I'll let customer know these options.
On 19.09.17 23:22, 'Nadine Sundquist (AdWords API Team)' via AdWords API
Forum wrote:
Hello Oksana,
Using the current credentials that you're using, I don't know of a way
of doing that. We're still trying to figure how things got in this
Hello Oksana,
Using the current credentials that you're using, I don't know of a way of
doing that. We're still trying to figure how things got in this state. You
do have a few possible workarounds:
- *Option 1:* The email you sent us earlier is associated with a lot of
accounts. If you
Hi Nadine,
Thanks for the reply. The problem is we use CustomerService getCustomers
to get the list of customer IDs. And we get
UNEXPECTED_INTERNAL_API_ERROR on this stage. Is there any other
automatic way to know customer IDs?
Thanks!
Oksana
On 19.09.17 01:40, 'Nadine Sundquist (AdWords
Hi Oksana,
Thanks for bumping this thread. We're still looking into this. Have you had
a chance to try out the solution of putting the client customer ID in the
header to limit the number of users coming back as explained in this blog
post
Any news on this? Thanks!
On Wednesday, September 13, 2017 at 3:10:20 PM UTC+3, Oksana Sulyma wrote:
>
> Sent details in private message. Thanks!
>
> On Tuesday, September 12, 2017 at 8:06:47 PM UTC+3, Shwetha Vastrad
> (AdWords API Team) wrote:
>>
>> Hi,
>>
>> Could you provide the email
Sent details in private message. Thanks!
On Tuesday, September 12, 2017 at 8:06:47 PM UTC+3, Shwetha Vastrad
(AdWords API Team) wrote:
>
> Hi,
>
> Could you provide the email address which was used to authorize the
> request along with the complete SOAP request and response logs? Please use
>
Hi,
Could you provide the email address which was used to authorize the request
along with the complete SOAP request and response logs? Please use *Reply
privately to author* when responding.
Thanks,
Shwetha, AdWords API Team.
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Also
Hi guys,
I'm requesting
https://adwords.google.com/api/adwords/mcm/v201702/CustomerService and
getting the next error:
soap:ServerInternalApiError.UNEXPECTED_INTERNAL_API_ERROR @
23 matches
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