Re: Uploading Offline Call Conversions through Adwords API - Is this Available Yet?

['Joyce Lava' via AdWords API Forum]

Hi Eric,

Currently, you may use AdCallMetricsConversion 

 to 
track phone calls from call extensions that use Google forwarding numbers 
, however, there is no 
way that I am aware of that you can import offline conversion 
 
aside 
from using the Gclid in the AdWords API. The only way I know that you can 
import call conversion using caller's phone number, call start time, and 
call length is via the AdWords UI 

.

Thanks,
Joyce, AdWords API Team

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Re: How to get all campaign id & name from any type of campaigns - in single request

['Joyce Lava' via AdWords API Forum]

Hello Marina,

Yes, you may use Campaign Performance Report 

 to 
get the campaign id and campaign name from any advertisingChannelType 
(video, display, multi channel, search, etc.). Just include the CampaignId 

, CampaignName 
,
 
and AdvertisingChannelType 

 fields 
in the report selector to output in the report.

Best,
Joyce, AdWords API Team

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Uploading Offline Call Conversions through Adwords API - Is this Available Yet?

[Eric Brandman]

Hello All!

I wanted to know if there is Adwords API documentation on Google's fairly 
recent feature of uploading offline call conversions using simply the 
caller id, date/time and duration. I could not find any documentation on 
this but we would like to automate this call conversion upload using the 
Adwords API just like one is able to do it historically through the GCLID. 

Any help on this would be greatly appreciated!

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How to get all campaign id & name from any type of campaigns - in single request

[Marina Kurtin (DAU-UP)]

Hello,

I need to get all campaign ids & names from any type of my campaigns.

The types I have are:
1. Video
2. Display
3. Multi Channel
4. Search

Is it possible to get all of those from: CAMPAIGN_PERFORMANCE_REPORT 

 in 
one single request?

Thank in advance

 

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Re: Not getting GCLID for all traffic eventhough Auto-tagging is ON

['Anthony Madrigal' via AdWords API Forum]

Hello Emitko,

If I understand correctly, you are trying to find GCLIDs that are not 
appearing in the parameters of URLs before you try to import these 
conversions via the API. If this is the case, then the AdWords Community 
Forum 
 
may 
be more suited to helping you with this issue.

Please let me know if this is not the case with some details.

Regards,
Anthony
AdWords API Team

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Re: Getting CANNOT_USE_AD_SUBCLASS_FOR_OPERATOR error after moving to 201605

['Anthony Madrigal' via AdWords API Forum]

Hi Stacie,

Unfortunately, the team has not yet updated the Release Notes. I will try 
and speed up the process and inform you when they get updated. 

Regards,
Anthony
AdWords API Team

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Re: Getting CANNOT_USE_AD_SUBCLASS_FOR_OPERATOR error after moving to 201605

[Stacie Waleyko]

Hi Anthony,

I could be mistaken but it doesn't look like the release notes or migration 
guide have been updated. I ran into this by surprise today and am grateful 
for Oliver's post.

Stacie

On Friday, July 29, 2016 at 4:37:24 PM UTC-4, Anthony Madrigal wrote:
>
> Hi Oliver,
>
> As I stated earlier, you will need to use the Ad object. I will inform my 
> team that there is nothing in the Release Notes stating this and have it 
> updated accordingly.
>
> Cheers,
> Anthony
> AdWords API Team
>

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Re: Getting zero impression rows after setting setting includeZeroImpression to False

['Vishal Vinayak (Adwords API Team)' via AdWords API Forum]

Hi Ketaki,

The *includeZeroImpressions* field is related to *Impressions* only. 
Setting it true would ensure that the report does not contain any records 
when there are no impressions. Other fields, however, can have zero values, 
even when Impressions are non zero. I can still try to double check this 
error for you. Could you please provide me with a sample report and 
your clientCustomerId? Please click on *Reply privately to author *when 
responding. 

Regards,
Vishal, AdWords API Team

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Not getting GCLID for all traffic eventhough Auto-tagging is ON

[Emitko Goras]

Hello, 
I am trying to import  offline conversion via adword API , For that, I need 
GCLID for each user come to my website. 

As per  data , I got only few users with GCLID parameter into URL  and 
majority of the users don't have GCLID passed.

Is there any way we can troubleshoot this ?

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How to create a bid management system?

[Trevor Oakley]

I see a sea of companies selling a bid management service for google 
shopping (I think this is based on google as words). I saw google has ad 
words scripts. 

How are these systems built - do they use an API from Google or some other 
way?

example - https://www.youtube.com/watch?v=8Fn6T9_UgcE (Versafeed)

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Re: Перестал работать токен

['Vishal Vinayak (Adwords API Team)' via AdWords API Forum]

Hi, 

I'm afraid that's the only way out. If the token is revoked, you would have 
to generate a new token. A change in OAuth credentials/refresh token should 
not impact the code. I would recommend storing your old credentials and 
refresh token in a separate file, just in case. Please refer to our OAuth 
2.0 Authentication guide 

 for 
more details.

Regards,
Vishal, AdWords API Team

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Re: api version 201605 - batchjobservice

['Josh Radcliff (AdWords API Team)' via AdWords API Forum]

Hi Zia,

I see you already are discussing this issue with Mike on another post 
, so 
I'll mark this one a duplicate. Mike is still looking into this issue for 
you and will respond on the other post.

Thanks,
Josh, AdWords API Team

On Thursday, August 11, 2016 at 10:51:28 AM UTC-4, xtcsuk wrote:
>
> Hello,
>
> A question around a cancelled job, on getting result for a job, the data 
> tells us the job has been cancelled, no downloadUrl and with the following 
> stats:
>
> service call:
> batchjobservice.get(selector).entries
>
> api call result:
> estimatedPercentExecuted: 60%, numOperationsExecuted: 2, 
> numOperationsSucceeded: 2, numResultsWritten: 0
>
> our record shows, 3 operations are attached to this job.
>
> The jobid = 341175452, and accountid = 8227096083
>
> Based on this, how would then we update our end of the bargain, with no 
> downloadUrl, we can't do anything really, and surely that leaves us in 
> unknown status.
>
>
> regards,
> Zia
>

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Re: I am a publisher, so i want to connect my system with google API to push and pull ads

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi Akshay,

Glad to hear that you are interested in using the AdWords API. As a first 
step, I suggest that you go through the "Get started 
" guide. You 
need to sign up for API access from your AdWords Manager account. While you 
wait for your API access application to be reviewed, you can start 
developing and experimenting with the API immediately, using test accounts 

. 

Depending on the type of application you want to build, you'll have to 
choose the type of authentication 

 you 
want to use. Once you have generated your OAuth2 credentials, you can set 
up a client library 
 and make 
requests against your account 
. 
This guide 
 
describes 
a few common use cases along with code samples that can be used to access 
the API. 

If you have any questions about using the AdWords API, feel free to post 
them in the forum. 

Regards,
Shwetha, AdWords API Team.

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Re: Перестал работать токен

[ukutok via AdWords API Forum]

Is it the only way?
My application credentials are keep, but application disappear from app 
list.
Can I reconnect one.

I'm affraid, when I'll start recreate credentials, I lost old and may be 
have some errors to create new.

четверг, 11 августа 2016 г., 18:50:50 UTC+3 пользователь Vishal Vinayak 
(Adwords API Team) написал:
>
> Hi,
>
> Unfortunately, I can respond to your query in English only. Could you 
> please recreate your OAuth credentials 
> 
>  and 
> refresh token and see if that works? 
>
> Regards,
> Vishal, AdWords API Team
>

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Re: Перестал работать токен

['Vishal Vinayak (Adwords API Team)' via AdWords API Forum]

Hi,

Unfortunately, I can respond to your query in English only. Could you 
please recreate your OAuth credentials 

 and 
refresh token and see if that works? 

Regards,
Vishal, AdWords API Team

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Re: Conversions discrepancy between UI and API for a campaign

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi Tiana, 

Could you provide the SOAP XML request and response for this API call along 
with your clientCustomerId? Please use *Reply privately to author* when 
responding.

Thanks,
Shwetha, AdWorda API Team.

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Re: Support HD solution image for image ad?

['Vishal Vinayak (Adwords API Team)' via AdWords API Forum]

Hi,

Unfortunately, we do not have a timeline on when this feature will go into 
production.

Regards,
Vishal, AdWords API Team

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Re: v201607 Error quoting values in CSV output file

['Nadine Sundquist (AdWords API Team)' via AdWords API Forum]

Hello Robert,

Could you please give this a try to see if it is now working for you?

Thanks,
Nadine, AdWords API Team

On Thursday, August 4, 2016 at 1:31:46 AM UTC-4, Joyce Lava wrote:
>
> Hi Robert,
>
> Thanks for the information you provided. Apologies for not realizing the 
> scenario earlier. I tried to do the same using my test account and after 
> doing some tests, I noticed that the double double-quoting *might* be 
> caused by the comma (,). The issue is not happening when the value begins 
> with minus (-) or plus (+) *and does not contain comma (,)*. I can 
> confirm as well that the issue happens with the v201607 *only*. In that 
> case, while our team is investigating into the issue, I would recommend to 
> use the v201605 *for the meantime *in getting the report field values 
> that begins with minus (-) and plus (+) *and contains comma (,)* as a 
> workaround. I hope this can be helpful for now.
>
> Thanks for bringing this up into our attention and I will update this case 
> once we have any updates.
>
> Best Regards,
> Joyce, AdWords API Team
>

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Перестал работать токен

[ukutok via AdWords API Forum]

Срочная проблема!!!

Google adwords зафиксировал подозрительную попытку входа и принудительно 
заставил сменить пароль.
Отказаться от смены пароля не получилось, хотя попытка входа была вполне 
легальной.
После смены пароля Adwords API перестал принимать token

"error" : "invalid_grant",
 "error_description" : "Token has been revoked."

Приложение исчезло из списка приложений, имеющих доступ к аккаунту.

Подскажите, пожалуйста, как быстро восстановить доступ, чтобы не испортить 
еще чего-нибудь.
Работа приложения очень важна, остановка критична.

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api version 201605 - batchjobservice

[xtcsuk]

Hello,

A question around a cancelled job, on getting result for a job, the data 
tells us the job has been cancelled, no downloadUrl and with the following 
stats:

service call:
batchjobservice.get(selector).entries

api call result:
estimatedPercentExecuted: 60%, numOperationsExecuted: 2, 
numOperationsSucceeded: 2, numResultsWritten: 0

our record shows, 3 operations are attached to this job.

The jobid = 341175452, and accountid = 8227096083

Based on this, how would then we update our end of the bargain, with no 
downloadUrl, we can't do anything really, and surely that leaves us in 
unknown status.


regards,
Zia

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Conversions discrepancy between UI and API for a campaign

[Tiana S.]

Hi guys!

We're seeing a discrepancy in the amount of conversions for a specific 
campaign.
For some reason the API only returns 1 conversion while in the interface a 
total of 5 conversions are shown for the campaign in July (1-31 July). 
I checked both the "conversions" metric and the "all conversions" metric, 
but both show only a single conversion.

The query (with removed campaign id):
SELECT+CampaignId,Date,Conversions,AllConversions+FROM+CAMPAIGN_PERFORMANCE_REPORT+WHERE+CampaignId
 
IN [CAMPAIGN_ID]+DURING+20160701,20160731

I can provide more details in a private reply of course!

Thanks in advance,

Tiana

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I am a publisher, so i want to connect my system with google API to push and pull ads

[Akshay Raut]

i want to connect my system with google API to push and pull ads

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Re: api version 201605

['Michael Cloonan (AdWords API Team)' via AdWords API Forum]

Hello,

I will pass these IDs along to engineering so they can get the download URL 
to show properly.

Regards,
Mike, AdWords API Team

On Thursday, August 11, 2016 at 8:10:54 AM UTC-4, xtcsuk wrote:
>
> Hi Mike,
>
> Thanks for the clarification, looks like the empty download url bug still 
> persists, for a handful number of jobs, at least.  Here is the list (been 
> identified so far)
>
> JobId,   AccountId   Approximate 
> upload time
> 34100429769850537022016-08-11 10:42:34.140
> 34065384486905392772016-08-11 00:18:36.320
>
> regards,
> Zia
>
> On Tuesday, 9 August 2016 19:04:36 UTC+1, Michael Cloonan (AdWords API 
> Team) wrote:
>>
>> Hello,
>>
>> The bug that caused this issue has still not been fully addressed. 
>> Engineering is hard at work on getting that in as soon as possible. This 
>> means that it is possible (but very unlikely) that a job with operations 
>> moves into a DONE status, but erroneously shows that it has no operations 
>> or download URL. This is what happened on your previous job.
>>
>> In this case, the job likely finished successfully, but is simply 
>> reporting its results incorrectly. The engineering team can force the job 
>> to update from the backend and show its correct state, which is what they 
>> did for the one job you had reported where this happened.
>>
>> If it happens again (hopefully it does not), let me know the job IDs and 
>> I can have engineering fix them as well. Otherwise, everything should be 
>> functioning normally.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Tuesday, August 9, 2016 at 1:47:13 PM UTC-4, xtcsuk wrote:
>>>
>>> Hi Mike,
>>>
>>> Thank you,
>>>
>>> As for the old jobs, they are no longer valid, as the system has moved 
>>> on with new changes.
>>> So, this has now been rectified, in case of a job with no operation, the 
>>> api will throw or something on upload, and will not move the job status 
>>> from pending to complete, right?
>>>
>>> regards,
>>> Zia
>>>
>>> On Tuesday, 9 August 2016 18:28:08 UTC+1, Michael Cloonan (AdWords API 
>>> Team) wrote:

 Hello,

 The engineering team has taken a look at your account and only 
 identified the single ID that you had already provided as being affected 
 by 
 that issue. If you check it again, it should have results and a download 
 URL.

 Please let me know if this recurs with any future jobs.

 Regards,
 Mike, AdWords API Team

 On Monday, August 8, 2016 at 2:01:32 PM UTC-4, Michael Cloonan (AdWords 
 API Team) wrote:
>
> Hello,
>
> The engineering team has confirmed that they are aware of a bug that 
> can put jobs into this state when they shouldn't be. They do have a 
> process 
> they can perform on these "stuck" jobs to force them to return a correct 
> DownloadUrl.
>
> If you provide me with a complete list of jobs that have made their 
> way into this state, I can have engineering get them back on track for 
> you.
>
> In the meanwhile, the team is working hard on getting a permanent fix 
> in place so this no longer happens going forward.
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, August 8, 2016 at 8:17:52 AM UTC-4, Michael Cloonan 
> (AdWords API Team) wrote:
>>
>> Hello,
>>
>> I apologize for the back and forth. I've contacted our engineering 
>> team to take a look at a specific job you provided and see if we can 
>> determine exactly what is going wrong from there. I'll let you know if I 
>> need more information from you or if I have any updates to share.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Sunday, August 7, 2016 at 5:17:10 PM UTC-4, xtcsuk wrote:
>>>
>>> Thanks again for your reply.
>>>
>>> Based on our records that particular job should have contained at 
>>> least 173 operations.  Our process in a nutshell, the system creates a 
>>> batch, which contains >=1 jobs, this particular job was part of a batch 
>>> which contained 218 jobs all of which finished with "Done" status and 
>>> with 
>>> N number of operation results except this one, this particular one as 
>>> you 
>>> now know, has "Done" status with no operations.
>>>
>>> We have couple of more these instances, available upon request, 
>>> however, cannot easily get to log the upload operation for any 
>>> scenarios as 
>>> such, as said earlier this has happened/happens intermittently.
>>>
>>> On your side, would it be possible to clarify number of operations 
>>> on upload/active stages for the aforementioned job?
>>>
>>> regards,
>>> Zia
>>>
>>> On Friday, 5 August 2016 17:29:57 UTC+1, Michael Cloonan (AdWords 
>>> API Team) wrote:

 Hello,

 Under normal 

Re: Placement targeting for specific Mobile Apps

['Josh Radcliff (AdWords API Team)' via AdWords API Forum]

Hi Praveen,

Unfortunately, the AdWords API does not have app lookup/verification 
functionality. You may want to check out the Google Play Developer API 
 to see if there's a way 
to do this with that API.

Thanks,
Josh, AdWords API Team

On Thursday, August 11, 2016 at 1:51:56 AM UTC-4, Praveen Maurya wrote:
>
> I have replied with the images.. Please look and wait for your feedback. 
> Thanks again.
>
> On Thursday, 11 August 2016 13:41:48 UTC+8, Peter Oliquino wrote:
>>
>> Hi Praveen,
>>
>> It appears that the screenshots you attached cannot be viewed from our 
>> end. If it isn't too much trouble, could you try attaching them once more 
>> as a file so we could investigate further? Should they contain sensitive 
>> information such as your developer token or any information mentioned in 
>> our guidelines 
>> ,
>>  
>> please send them in private by using *Reply privately to author*.
>>
>> Best regards,
>> Peter
>> AdWords API Team
>>
>

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Re: api version 201605

[xtcsuk]

Hi Mike,

Thanks for the clarification, looks like the empty download url bug still 
persists, for a handful number of jobs, at least.  Here is the list (been 
identified so far)

JobId,   AccountId   Approximate upload 
time
34100429769850537022016-08-11 10:42:34.140
34065384486905392772016-08-11 00:18:36.320

regards,
Zia

On Tuesday, 9 August 2016 19:04:36 UTC+1, Michael Cloonan (AdWords API 
Team) wrote:
>
> Hello,
>
> The bug that caused this issue has still not been fully addressed. 
> Engineering is hard at work on getting that in as soon as possible. This 
> means that it is possible (but very unlikely) that a job with operations 
> moves into a DONE status, but erroneously shows that it has no operations 
> or download URL. This is what happened on your previous job.
>
> In this case, the job likely finished successfully, but is simply 
> reporting its results incorrectly. The engineering team can force the job 
> to update from the backend and show its correct state, which is what they 
> did for the one job you had reported where this happened.
>
> If it happens again (hopefully it does not), let me know the job IDs and I 
> can have engineering fix them as well. Otherwise, everything should be 
> functioning normally.
>
> Regards,
> Mike, AdWords API Team
>
> On Tuesday, August 9, 2016 at 1:47:13 PM UTC-4, xtcsuk wrote:
>>
>> Hi Mike,
>>
>> Thank you,
>>
>> As for the old jobs, they are no longer valid, as the system has moved on 
>> with new changes.
>> So, this has now been rectified, in case of a job with no operation, the 
>> api will throw or something on upload, and will not move the job status 
>> from pending to complete, right?
>>
>> regards,
>> Zia
>>
>> On Tuesday, 9 August 2016 18:28:08 UTC+1, Michael Cloonan (AdWords API 
>> Team) wrote:
>>>
>>> Hello,
>>>
>>> The engineering team has taken a look at your account and only 
>>> identified the single ID that you had already provided as being affected by 
>>> that issue. If you check it again, it should have results and a download 
>>> URL.
>>>
>>> Please let me know if this recurs with any future jobs.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Monday, August 8, 2016 at 2:01:32 PM UTC-4, Michael Cloonan (AdWords 
>>> API Team) wrote:

 Hello,

 The engineering team has confirmed that they are aware of a bug that 
 can put jobs into this state when they shouldn't be. They do have a 
 process 
 they can perform on these "stuck" jobs to force them to return a correct 
 DownloadUrl.

 If you provide me with a complete list of jobs that have made their way 
 into this state, I can have engineering get them back on track for you.

 In the meanwhile, the team is working hard on getting a permanent fix 
 in place so this no longer happens going forward.

 Regards,
 Mike, AdWords API Team

 On Monday, August 8, 2016 at 8:17:52 AM UTC-4, Michael Cloonan (AdWords 
 API Team) wrote:
>
> Hello,
>
> I apologize for the back and forth. I've contacted our engineering 
> team to take a look at a specific job you provided and see if we can 
> determine exactly what is going wrong from there. I'll let you know if I 
> need more information from you or if I have any updates to share.
>
> Regards,
> Mike, AdWords API Team
>
> On Sunday, August 7, 2016 at 5:17:10 PM UTC-4, xtcsuk wrote:
>>
>> Thanks again for your reply.
>>
>> Based on our records that particular job should have contained at 
>> least 173 operations.  Our process in a nutshell, the system creates a 
>> batch, which contains >=1 jobs, this particular job was part of a batch 
>> which contained 218 jobs all of which finished with "Done" status and 
>> with 
>> N number of operation results except this one, this particular one as 
>> you 
>> now know, has "Done" status with no operations.
>>
>> We have couple of more these instances, available upon request, 
>> however, cannot easily get to log the upload operation for any scenarios 
>> as 
>> such, as said earlier this has happened/happens intermittently.
>>
>> On your side, would it be possible to clarify number of operations on 
>> upload/active stages for the aforementioned job?
>>
>> regards,
>> Zia
>>
>> On Friday, 5 August 2016 17:29:57 UTC+1, Michael Cloonan (AdWords API 
>> Team) wrote:
>>>
>>> Hello,
>>>
>>> Under normal circumstances, the job shouldn't move to Done unless 
>>> some data has been provided and processed. That's why I'm so curious 
>>> about 
>>> what exactly made it into your request that allowed this to happen.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Friday, August 5, 2016 at 11:03:35 AM UTC-4, xtcsuk wrote:

Re: Getting zero impression rows after setting setting includeZeroImpression to False

[Ketaki]

Hi Vishal,

Below is the SOAP XML report definition and definition of AdWordsUser,

https://adwords.google.com/api/adwords/cm/v201603;>
 
ExternalCustomerId
AccountDescriptiveName
AdGroupId
AdGroupName
CampaignId
CampaignName
Id
Criteria
KeywordMatchType
AdNetworkType2
Device
ClickType
Date
ConversionCategoryName
ConversionTypeName
ClickConversionRate
ConversionRate
ConvertedClicks
Conversions
ConversionValue
CostPerConvertedClick
ValuePerConvertedClick
ViewThroughConversions
   
   
   
XXX
XXX
   
 
 AdWords Data Feed: Keyword Conversion
 
Google.Api.Ads.AdWords.v201603.ReportDefinitionReportType.KEYWORDS_PERFORMANCE_REPORT
 CUSTOM_DATE
 XML








XXX
XXX
*False*

XXX
XXX
XXX
XXX




As you can see above we have set *IncludeZeroImpressions* property to* 
False. *Still we are getting zero impression rows. Means we are getting 
rows with below fields's value as zero,

ClickConversionRate
ConversionRate
ConvertedClicks
Conversions
ConversionValue
CostPerConvertedClick
ValuePerConvertedClick
ViewThroughConversions


Regards,
Ketaki.

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