Re: getting reporting metrics on location assets

2024-02-05 Thread Robert P.
Hi,

Any update on this? 

When looking at the customer.location_asset_auto_migration_done,  
customer.location_asset_auto_migration_done_date_time,  fields the missing 
metrics match up to the date migrated.

I tried fetching using the asset_set_asset table, query below, and I am 
able to get metrics back, but not on the campaign_asset table filtered on 
location type assets? 

Also not sure if anyone knows how to get the address details of the 
location asset?

//asset_set_asset query.

SELECT 
  asset_set_asset.asset, 
  asset_set_asset.asset_set, 
  asset_set_asset.resource_name, 
  asset_set_asset.status, 
  campaign.id, 
  campaign.name, 
  campaign.serving_status, 
  campaign.status, 
  segments.date, 
  campaign.resource_name, 
  metrics.clicks, 
  metrics.impressions, 
  metrics.cost_micros, 
  metrics.interactions, 
  metrics.interaction_rate, 
  metrics.interaction_event_types, 
  metrics.phone_calls, 
  metrics.phone_impressions, 
  metrics.phone_through_rate, 
  metrics.engagements, 
  metrics.engagement_rate, 
  metrics.ctr, 
  metrics.average_cpm, 
  metrics.average_cpc, 
  metrics.average_cost, 
  metrics.all_conversions,
  asset.resource_name, 
  asset.source,
  asset.type, 
  asset.tracking_url_template,
  asset.policy_summary.review_status, 
  asset.policy_summary.policy_topic_entries, 
  asset.policy_summary.approval_status, 
  asset.name, 
  asset.location_asset.place_id, 
  asset.location_asset.location_ownership_type, 
  asset.location_asset.business_profile_locations,
  asset.id, 
  asset.final_urls, 
  asset.final_url_suffix, 
  asset.final_mobile_urls, 
  asset.field_type_policy_summaries,
  
asset_set.business_profile_location_group.dynamic_business_profile_location_group_filter.listing_id_filters,
 

  
asset_set.business_profile_location_group.dynamic_business_profile_location_group_filter.business_name_filter.filter_type,
 

  
asset_set.business_profile_location_group.dynamic_business_profile_location_group_filter.business_name_filter.business_name,
 

  
asset_set.business_profile_location_group.dynamic_business_profile_location_group_filter.label_filters,
 

  asset_set.location_group_parent_asset_set_id, 
  asset_set.id, 
  
asset_set.location_set.business_profile_location_set.business_name_filter, 
  asset_set.location_set.business_profile_location_set.label_filters, 
  asset_set.location_set.business_profile_location_set.listing_id_filters, 
  asset_set.location_set.chain_location_set.relationship_type, 
  asset_set.location_set.location_ownership_type, 
  asset_set.name, 
  asset_set.resource_name, 
  asset_set.status, 
  asset_set.type, 
  customer.id, 
  customer.location_asset_auto_migration_done, 
  customer.location_asset_auto_migration_done_date_time, 
  customer.status, 
  customer.resource_name 
FROM asset_set_asset 
WHERE 
  customer.id = %PLACEHOLDER%
  AND segments.date DURING YESTERDAY

Thanks Robert. 

On Monday, January 22, 2024 at 2:50:13 PM UTC-7 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your query, I understand that your concern is regarding 
> getting reporting metrics on location Assets. Could you please provide us 
> with the whole screenshot without cropping, including the customer ID and 
> login-customer id for further investigation?
>
> You can send the details via *Reply privately to the author option,* or 
> *direct 
> private reply* to this email.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rY1Hh:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Getting Reporting Metrics on Location Assets

2024-01-22 Thread Robert P.
Hi there, 

I am hoping someone can help tell which resource to query to get 
impressions/clicks metrics segmented on date for a campaign for a Location 
Asset. 

I have been trying the campaign_asset report but I am not getting results 
back, but I see in the in the Google Ads interface (Asset page filtered on 
Location Assets) that there are clicks and impressions for Location Assets? 

I have also tried the customer_asset and no luck either.

I used to be able to pull the metrics via the extension_feed_item report 
before the migration of locations to assets like this.

SELECT
 segments.date,
 campaign.id,
 campaign.name,
 campaign.status,
 campaign.advertising_channel_type,
 metrics.clicks,
 metrics.cost_micros,
 metrics.impressions,
 metrics.conversions,
 metrics.average_cpc,
 metrics.all_conversions,
 extension_feed_item.id,
 extension_feed_item.extension_type,
 extension_feed_item.location_feed_item.address_line_1,
 extension_feed_item.location_feed_item.address_line_2,
 extension_feed_item.location_feed_item.business_name,
 extension_feed_item.location_feed_item.city,
 extension_feed_item.location_feed_item.country_code,
 extension_feed_item.location_feed_item.phone_number,
 extension_feed_item.location_feed_item.postal_code,
 extension_feed_item.location_feed_item.province,
 FROM extension_feed_item
 WHERE campaign.id = %PLACEHOLDER%
 AND segments.date DURING YESTERDAY


I have tried using campaign_asset report filtered on the asset.type of 
LOCATION but no luck.. 

SELECT 
  segments.date, 
  campaign.id, 
  campaign.name, 
  campaign.resource_name, 
  campaign.serving_status, 
  campaign_asset.asset, 
  campaign_asset.field_type, 
  campaign_asset.status, 
  campaign_asset.resource_name, 
  campaign_asset.primary_status, 
  metrics.clicks, 
  metrics.impressions, 
  asset.id, 
  asset.type, 
  asset.location_asset.location_ownership_type, 
  asset.location_asset.business_profile_locations, 
  asset.location_asset.place_id 
FROM campaign_asset 
WHERE 
  customer.id = %PLACEHOLDER%
AND 
  asset.type = 'LOCATION'
AND 
  segments.date DURING YESTERDAY  



Also how do I get the address details of the location asset? 

I can see the location asset with this query, but not the location's full 
address :

SELECT
  asset.name,
  asset.id,
  asset.resource_name,
  asset.type,
  asset.source,
  asset.location_asset.place_id,
  asset.location_asset.location_ownership_type,
  asset.location_asset.business_profile_locations
FROM asset
WHERE
customer.id = %PLACEHOLDER%
AND asset.type = 'LOCATION'


Any help would be great and appreciated.
Thanks Robert.

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Re: Customer is not allowlisted for accessing this feature WBRAID

2023-02-13 Thread Robert De Vivo
this is so convoluted! can you kick this up to your bosses @yasar and have 
them realize whats going on here, we're trying tio spend money properly let 
us use the system as intended!

On Monday, June 13, 2022 at 6:22:10 AM UTC-4 Google Ads API Forum Advisor 
wrote:

> Hi Ronak,
>
> Thanks for getting back to us. Today I’ve already reached out to you on 
> this *forum thread* 
> .
>  
> As mentioned in that thread, you may seek assistance from Google Ads 
> Product Support team, if they can assign a new Google representative / 
> Account Manager since your existing is still not responding to your emails, 
> and move further with allowlisting process. If in case they won't be able 
> to assign, then you may have to wait until this feature get available to 
> everyone without any allowlisting. I would suggest keeping an eye on this 
> *blog*  
> as we will post for such updates when they are made available to the public.
>
> Regards,
> [image: Google Logo] 
> Yasar 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2Ww4QF:ref
>

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Re: WBRAID & GBRAID // Offline Conversion Import via GAds API

2023-02-13 Thread Robert De Vivo
so can you or can you not upload/import a conversion that has a wbraid 
ClickID instead of a gclid? Please help

On Monday, November 28, 2022 at 11:47:04 AM UTC-5 Google Ads API Forum 
Advisor wrote:

> Hi Alon,
>
> Thank you for your reply.
>
> For wbraid and gbraid support in the Google Ads UI, our API support team 
> would unfortunately not be able to comment. I would recommend raising this 
> concern to the Google Ads Product Support team via this link 
> , for further insights.
>
> Our API support team also cannot comment further regarding feature parity 
> between the two Google Ads platforms. However, if a specific feature is 
> supported in the UI and yet to be available in the API, our team can raise 
> a feature request, subject for review, for that feature's availability in 
> the API.
>
> As for conversion updates or conversion adjustments 
> ,
>  
> below are two current ways on how these adjustments can be performed : 
>
>- *There are two types of adjustments that can be made:* 
>   - *When you have a Google click ID (GCLID) and conversion date time 
>   available, you can adjust a conversion by uploading a 
> ConversionAdjustment 
>   
> .*
>  
>   - *You can also adjust a conversion when you have an order ID 
>   available instead of a Google click ID and conversion date time* 
>
> That said, seeing that this section 
> 
>  
> does not appear to restrict including either of the wbraid and gbraid, and 
> an order ID, when uploading click conversions, then you should be able to 
> perform adjustments later on using the order ID instead.
>
> Let us know if this helps.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2MidWL:ref
>

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Re: How to get valid GCLIDs (for testing)?

2023-02-10 Thread Robert De Vivo
will that ever be a possibility for that ?
Thanks

On Fri, Feb 10, 2023 at 6:38 AM Google Ads API Forum Advisor
 wrote:

> Hi Robert,
>
> Thank you for your latest email.
>
> Based on our documentation
> <https://developers.google.com/google-ads/api/docs/conversions/upload-clicks?authuser=3#create_clickconversion>,
> it takes up to 3 hours for imported conversion statistics to appear in your
> Google Ads account for last-click attribution
> <https://support.google.com/google-ads/answer/7003286?authuser=3>. For
> other search attribution models, it can take longer than 3 hours. Having
> said that, I'm afraid that it's not possible to see conversions in
> realtime. Also, I can confirm that there's no way to replicate Google tag
> for Google Ads conversion tracking via Google Ads API where you can see
> conversions as they occur.
>
> Regards,
> [image: Google Logo]
> Kevin Gil
> Google Ads API Team
>
>
> ref:_00D1U1174p._5004Q2W5f7R:ref
>

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Re: iRe: The click associated with the given identifier or iOS URL parameter occurred less than 6 hours ago, please retry after 6 hours have passed

2023-02-09 Thread Robert De Vivo
Another person here suffering with this, no idea why Google drops the ball 
here.. Simple fix ?? Can you guys escalate this to your team this is 
leaving revenue on the table

On Wednesday, July 6, 2022 at 3:56:49 PM UTC-4 Mike M wrote:

> Alex, I know that I'm responding to this thread very late. (I don't work 
> for Google, btw.) We encountered the same delay issue in our campaigns. To 
> rectify the problem, we added a tracking system called Matomo (which has a 
> free community edition adn was formerly called Piwik) so that we could 
> create event pixels in our customer flow and then track those to see where 
> issues were and fix those, as well as do split tests, etc. This gives you 
> an instant dashboard to see events live. Eventually, I coded a custom 
> replacement to Matomo for our company using PHP and MySQL which suited our 
> needs even better than Matomo. However, we use the google offline 
> conversions API because we found that using Javascript tracking pixels back 
> to Google was not as accurate as using the API, and because then we could 
> upload upsells that occur in our call center separate from a customer's ad 
> click flow (just as long as we stored their gclid in our database for later 
> use in that upsell flow). Yes, there's a 6 hour delay for what Google sees 
> and optimizes on, but our campaigns operate fine and we can use the Matomo 
> (and now our custom code) for looking at the data differently and live.
>
> On Thursday, February 17, 2022 at 4:50:14 PM UTC-5 Alex Garcia wrote:
>
>> Hi Anash,
>>
>> Yes, I know how it works, but ideally, it should work in real time, 
>> without having to wait 6 hours to post the data.
>>
>> I have already explained the reasons why this is not ideal (current 
>> scenario).
>>
>> Would you be able to send a feedback request to the engineering team so 
>> they implement real time uploading in the near future?
>>
>> Thanks
>>
>> On Thursday, February 17, 2022 at 10:44:15 PM UTC+1 adsapi wrote:
>>
>>> Hi Hustle,
>>>
>>> It is recommended that you keep a 6 hour window before uploading 
>>> conversions. If you try uploading earlier, the some of the conversions may 
>>> fail to import and you need to retry them once 6 hours have passed.
>>>
>>> Cheers
>>> Anash
>>>
>>> ref:_00D1U1174p._5004Q2Wvmdh:ref
>>>
>>

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Re: How to get valid GCLIDs (for testing)?

2023-02-09 Thread Robert De Vivo
When (if) I get API access and want to post conversions in real time as 
they occur via a post request to the endpoint with access token and gclid, 
will I be able to? or do you ALWAYS need to wait 4 hours after the click to 
send a conversion?

I wish there was a way to mimic the 

Re: Is anyone having trouble with googleads api?

2023-01-23 Thread Robert B
Yes, I was just about to post something. We're encountering a lot of 
"internal errors" from the Google Ads API since ~45 minutes. Before that 
everything behaved normally, but now there's tons of errors.

Are others also affected by this incident?

On Monday, January 23, 2023 at 3:48:54 PM UTC+1 Cantare John wrote:
.

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Improve incident reporting for Google Ads API on dedicated Google Ads status page

2022-09-29 Thread Robert Heise
Dear Google Ads API team,

on September 27 and 28th Google Ads API had a major outage as reported and 
discussed in following forum threads:

   - https://groups.google.com/g/adwords-api/c/Uwqy0BlkNDA
   - https://groups.google.com/g/adwords-api/c/Gx4QN7ER33s
   - https://groups.google.com/g/adwords-api/c/XUCcozWsybM
   - probably more, didn't dig deeper
   
The only status page for this incident I could find is 
https://ads.google.com/status/publisher/incidents/TzP81sKq9EBjuSGURXSq . 
This reports a far shorter and less severe impact, not matching the 
observed behavior. It reports "Incident began at *2022-09-28 09:45* and 
ended at *2022-09-28 21:30* (times are in *Coordinated Universal Time (UTC)*)." 
Most importantly it reported the issue with more than 1 day delay!

Actually the observed (observed based on our logs) service disruption began 
around 2022-09-27 6:00 UTC (or even earlier, this is just the time where 
the last report fetch succeeded terminating), until around 2022-09-27 13:00 
UTC not a single report fetch was successfully ended via search_stream, 
then smaller reports started to be successfully ended, but larger ones 
didn't work until the next day *2022-09-28 21:30 UTC* . Since search_stream 
is the endpoint suggested in all Google Ads API docs for fetching report 
data, I'd see this disruption as highly critical.

In my opinion the Google Ads status page at ads.google.com/status should 
have reported the incident far earlier and documented the steps taken on 
Google Ads team side. Instead of hiding these updates in the Google Ads API 
Forum. For most people the status page is the first source for information 
on service issues, not the forum.

For the next incident I request improving the incident reporting on Google 
side by sharing the Google Ads API issues *more accurately* and *more 
promptly* (with less delay) *via the dedicated Google Ads status page* at 
ads.google.com/status. The current incident had more than 1 day delay and 
still doesn't report accurately the time when the API service was disrupted.

Thanks,

Robert

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Re: Performance of SearchStream

2022-09-29 Thread Robert Heise
Can confirm as well, fetches are back to normal. Thanks for fixing.

On Thursday, 29 September 2022 at 14:59:41 UTC+2 adsapi wrote:

> Greetings!
>
> Thanks for confirming. 
>
> Take care,
>
> [image: Google Logo] 
> Nadine Wang 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2egxrU:ref
>

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Re: API requests timing out

2022-09-28 Thread Robert Heise
Hi Sherwin,

I think there are enough posts from various developers in multiple threads 
which are pointing to the same problem: search_stream in Google Ads API not 
ending the stream properly, leaving the stream open and being killed at 
some point by some timeout. Please check 
https://groups.google.com/g/adwords-api/c/Uwqy0BlkNDA and 
https://groups.google.com/g/adwords-api/c/Gx4QN7ER33s threads as well, they 
describe the same issue in the Google Ads API and have I think sufficient 
information to further check the issue on Google side.

As mentioned in other threads linked, it would be great to have an ETA and 
a status page where this issue can be tracked in a clear way instead of 
various threads in this forum.

Thanks,

Robert

On Wednesday, 28 September 2022 at 09:06:44 UTC+2 adsapi wrote:

> Hi all,
>
> Thank you for reaching us out. I am Sherwin from Google Ads API support 
> team. I hope that you are doing well today.
>
> Moving forward to your concern. Could you please tell us if you still 
> encounter the same issue? If yes, could you please provide us the complete 
> request 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
>  and response 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
>  logs 
> with request ID 
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
>  and request header 
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>
>  generated 
> on your end? You can provide it via Reply privately to author option. If 
> this option is not available, then send it instead on this email address 
> *googleadsa...@google.com*. If you haven't enabled the logging yet, 
> logging can be enabled by navigating to the Client libraries > Your client 
> library (ex. Java) > Logging documentation, which you can access from this
>  link 
> <https://developers.google.com/google-ads/api/docs/client-libs?hl=en>.
>
> Kind regards, 
> [image: Google Logo] 
> Sherwin Vincent 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2ehPN3:ref
>

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Re: Performance of SearchStream

2022-09-27 Thread Robert Heise
Hi,

still having the same issue. Some reports finish, most of them don't, 
search_stream requests not finishing and getting stuck.

Please provide an ETA when the issue will be resolved on Google side.

Thanks,

Robert

On Tuesday, 27 September 2022 at 22:29:44 UTC+2 adsapi wrote:

> Greetings!
>
> Thanks for providing the information. You should see traffic coming back 
> to normal with your errors returning to normal levels. The issue that 
> caused this has been resolved. Please get back to me if you continue to see 
> issues.
>
> Thanks,
> [image: Google Logo] 
> Nadine Wang 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2egxrU:ref
>

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Re: API requests timing out

2022-09-27 Thread Robert Heise
Hi,

having the same issue. Google Ads API seems to have a severe issue for the 
search_stream functionality, the fetches not finishing, getting stuck. This 
blocks report fetches from the Google Ads API to a large extent.

See also thread https://groups.google.com/g/adwords-api/c/Gx4QN7ER33s

Please provide an ETA when the issue will be fixed on Google side.

Thanks,

Robert

On Wednesday, 28 September 2022 at 05:36:45 UTC+2 gta...@gmail.com wrote:

> Hello,
>
> This morning, we are experiencing critical delays with Google Ads API 
> calls, they are either timing out (the API calls usually take less than 1 
> minute, but the requests are taking a ver long time to come through or is 
> just stuck) or we get the following error:
>
> Response --- Headers: { "content-disposition": "attachment" } Fault: { 
> "created": "@1664320278.854842694", "description": "Error received from 
> peer ipv4:172.217.167.74:443", "file": "src/core/lib/surface/call.cc", 
> "file_line": 966, "grpc_message": "The service is currently unavailable.", 
> "grpc_status": 14 } 09-27 23:11 google.ads.googleads.client WARNING Request 
> made: ClientCustomerId: 4488830665 <(448)%20883-0665>, Host: 
> googleads.googleapis.com, Method: 
> /google.ads.googleads.v10.services.GoogleAdsService/SearchStream, 
> RequestId: None, IsFault: True, FaultMessage: The service is currently 
> unavailable.
>
>  Can you confirm everything is okay on your side ?
>
>
>
> Thanks in advance for your attention,
>
> Grace 
>

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Re: StreamingResponseIterator from search_stream gets stuck

2022-09-27 Thread Robert Heise
Hi,

same here. Some reports succeed now. But some reports don't, most likely 
related to the data size. We didn't change anything on our side, all report 
fetches worked fine with their defined date ranges before Sept 27, when the 
issue started.

The issue hasn't been fully resolved and we're still unable to fetch all 
reports via the Google Ads API. The behavior for the failing fetches is 
still the same. The iterator in the search_stream fetch gets stuck, is 
never finishing and at some point our wrapping timeout kills the task. 
Since there was no code change on our side and many developers are 
reporting the same issue here, using different programming languages, we 
assume the issue is on the Google Ads API side. My guess would be that the 
GRPC call for search_stream is not properly ended. To the best of our 
knowledge and our inspection so far, this is far too low level from the 
perspective of users of the Google Ads API (developers) and needs to be 
fixed on the Google side.

Ideally please provide an ETA when the issue will be fixed on Google side. 
Also I wonder where we can best track the status of the API issue. 
https://ads.google.com/status/publisher/ continuously shows Google Ads 
operating fine, though the API clearly has severe issues for search_stream 
requests.

Thanks,

Robert
On Wednesday, 28 September 2022 at 01:49:05 UTC+2 Andrew Repp wrote:

> Hi,
>
> We are also continuing to see the same issue even after the all clear 
> message above. It appears to be related to the number of records involved.
>
> This query
>
> SELECT
> segments.date,customer.id,campaign.name,campaign.id
> ,campaign_criterion.bid_modifier,campaign_criterion.criterion_id,segments.device,metrics.impressions,metrics.clicks,metrics.cost_micros,metrics.gmail_forwards,metrics.gmail_saves,metrics.gmail_secondary_clicks
> FROM
> campaign_audience_view
> WHERE metrics.impressions > 0 AND segments.date BETWEEN '2022-09-23' 
> AND '2022-09-27'
>
> fails with 
>
> Response
> ---
> Headers: {}
> Fault: {
>   "created": "@1664321827.318637000",
>   "description": "Error received from peer ipv4:142.250.217.74:443",
>   "file": "src/core/lib/surface/call.cc",
>   "file_line": 904,
>   "grpc_message": "Deadline Exceeded",
>   "grpc_status": 4
> }
>
> But this query
>
> SELECT
> segments.date,customer.id,campaign.name,campaign.id
> ,campaign_criterion.bid_modifier,campaign_criterion.criterion_id,segments.device,metrics.impressions,metrics.clicks,metrics.cost_micros,metrics.gmail_forwards,metrics.gmail_saves,metrics.gmail_secondary_clicks
> FROM
> campaign_audience_view
> WHERE metrics.impressions > 0 AND segments.date BETWEEN '2022-09-26' 
> AND '2022-09-27'
>
> succeeds. Notice that by only selecting 2 days of data instead of 5, the 
> query is able to complete. Before today, the query for 5 days completed 
> successfully.
>
> Any help from the Google folks on a resolution?
>
> Thanks,
> Andrew
>
> On Tuesday, September 27, 2022 at 3:39:56 PM UTC-7 gel...@gmail.com wrote:
>
>> We're still seeing this problem when streaming a large set of keywords 
>> from a customer account. It appears the request gets stuck and eventually 
>> the process times out. We have a query as follows:
>>
>>   SELECT 
>>   ad_group_criterion.criterion_id, 
>>   ad_group_criterion.status,
>>   ad_group_criterion.keyword.match_type,
>>   ad_group_criterion.keyword.text, 
>>...
>>   FROM ad_group_criterion WHERE  ad_group_criterion.type = KEYWORD
>>
>> and we use the searchStream API to process the results. The result set is 
>> very large, and could exceed  100,000 keywords but up until today we never 
>> had a problem with it.
>>
>> On Tuesday, September 27, 2022 at 3:28:02 PM UTC-5 adsapi wrote:
>>
>>> Hello Everyone,
>>>
>>> Thank you so much for providing all this information! I believe the 
>>> issue that was causing this was cleared up a few hours ago. I see our 
>>> monitoring is showing that traffic is back to normal. If you continue to 
>>> have the same issue, please respond back to me.
>>>
>>> Thanks,
>>> [image: Google Logo] 
>>> Nadine Wang 
>>> Google Ads API Team 
>>>   
>>>
>>> ref:_00D1U1174p._5004Q2egwqd:ref
>>>
>>

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Re: StreamingResponseIterator from search_stream gets stuck

2022-09-27 Thread Robert Heise
Hi,

we're having the same problem, though we're using the official ruby gem 
from Google Ads.  The exact same ruby code worked fine until today. Since 
today most jobs are getting stuck while iterating through the result. Since 
there are a few forum feeds reporting issues with search_stream behavior 
today (performance, timeout, getting stuck) it feels like an issue on the 
Google Ads API side. Can you confirm and give guidance how to overcome this 
behavior of the Google Ads API?

Thanks,

On Tuesday, 27 September 2022 at 11:42:45 UTC+2 tjadi@billygrace.com 
wrote:

> Hi,
>
> I am wondering regarding what to do when a StreamingResponseIterator from 
> a ga_service.search_stream(search_request) seems to get stuck at a certain 
> 'row' and whether this is a bug or expected. 
>
> Example (with printing to show that it gets stuck):
> [image: Screenshot-stream.png]
> [image: point where it gets stuck.png]
> It doesn't matter how many times I redo the query, it gets stuck at some 
> point at a specific point (batch 17 after row 7000). Before yesterday 
> evening the exact same code/ data used to run fine within a minute. One of 
> our jobs continued in this state for 6 hours, before it got killed by its 
> time out (while yesterday it ran in 5 min). Not sure what I can do about 
> this?
>
> Kind regards,
>
>

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Re: java.io.IOException: Unable to tunnel through proxy. Proxy returns "HTTP/1.1 504 Gateway Timeout"

2022-09-14 Thread Robert Kowalski
Attributes of the URL for which the download fails (with the tunneling 
error) are:
HOST=storage.googleapis.com
PROTOCOL=https
PATH=/dfp-report-export/a71e0ca3-4dde-4fa0-9f74-c53795b0c247

On Tuesday, September 13, 2022 at 3:19:12 PM UTC+10 Robert Kowalski wrote:

> Until yesterday I was able to successfully download from the 
> ReportService, but today report downloads fail with an "Unable to tunnel 
> through proxy" error. Other services e.g. InventoryService, 
> CustomTargetingService, PublisherQueryLanguageService continue to behave as 
> expected and I am assured that there has been no change to the proxy 
> configuration. Any ideas?

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java.io.IOException: Unable to tunnel through proxy. Proxy returns "HTTP/1.1 504 Gateway Timeout"

2022-09-12 Thread Robert Kowalski
Until yesterday I was able to successfully download from the ReportService, 
but today report downloads fail with an "Unable to tunnel through proxy" 
error. Other services e.g. InventoryService, CustomTargetingService, 
PublisherQueryLanguageService continue to behave as expected and I am 
assured that there has been no change to the proxy configuration. Any ideas?

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Remove approved and active Billing Setup

2022-05-03 Thread Robert Zimmermann
Hello,

we want to remove an active (APPROVED) billing setup to create a connection 
to an other payment profile.

We understand that BillingSetupOperation::setRemove can only work for 
Billing Setups who not already started.

But how is the workflow to remove active Billing Setups? There is no Update 
Method to set the endTimeType to NOW.

best regards,
Robert

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NOT_AUTHORIZED for MutateAccountBudgetProposal

2022-05-02 Thread Robert Zimmermann
Hello,

we tried to update a budget spending limit and getting NOT_AUTHORIZED error.
"You are not allowed to make changes to budgets"

I can send the logs. 

Best regards
Robert

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INVALID_ARGUMENT for ACCOUNT_BUDGET_PROPOSAL

2022-04-27 Thread Robert Zimmermann
Hello,

we get irregular an INVALID_ARGUMENT error if we want CREATE or CHANGE 
AccountBudget.

   "message": "Request contains an invalid argument.",
   "code": 3,
   "status": "INVALID_ARGUMENT",
   "details": [
   {
   "@type": "google.ads.googleads.v9.errors.googleadsfailure-bin",
   "data": ""
   },
   {
   "@type": "grpc-status-details-bin",
   "data": ""
   },
   {
   "@type": "request-id",
   "data": "0lO44FT75f5ZNPp3-kLIJA"
   }
   ]

Furthermore the AccountBudgetProposal still on PENDING for long time. 

Is there an Issue with v9 or miss we something?

best regards
Robert

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Re: Inconsistencies for metrics.conversion_last_received_request_date_time

2022-02-22 Thread Robert Heise
Hi Matt,

I've sent request and response examples in a private message.

However I wanted to add publicly:

If there is no conversion_last_received_request_date_time tracked, instead 
of NULL, Google Ads API returns the UNIX epoch timestamp *in the account’s 
timezone*! See 
https://developers.google.com/google-ads/api/reference/rpc/v9/Metrics#conversion_last_received_request_date_time
 
the "The date/time is in the customer's time zone.". 

So an account in timezone 'Europe/Amsterdam', turns the epoch timestamp 
already on Google side from 1970-01-01 00:00:00 UTC to 1970-01-01 01:00:00 
CET. An account in America/New_York timezone gets 1969-12-31 19:00:00 ! 
This feels really weird and doesn't allow simply filtering a single 
timestamp value so we get it replaced by NULL to resemble the old (in my 
opinion more correct) behavior.

I think this is an even stronger argument to follow the approach already 
applied for other optional fields in the Google Ads API (not providing the 
field in the response if the value is not set like in the example 
https://github.com/googleads/google-ads-ruby/issues/376 - instead of a 
pseudo-NULL value like in case of this timestamp).

Thanks,

Robert

On Tuesday, 22 February 2022 at 17:47:32 UTC+1 adsapi wrote:

> Hi Robert,
>
> Thanks for reaching out. Can you please provide us with a sample request 
> and response for the date-time formatting inconsistency and the UNIX epoch 
> timestamp behavior?
>
> Thanks,
> Matt
> Google Ads API Team
>
> [image: Google Logo] 
> Matt 
> Google Ads API Team 
>
>
>  
>
> ref:_00D1U1174p._5004Q2WxrfJ:ref
>

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Inconsistencies for metrics.conversion_last_received_request_date_time

2022-02-21 Thread Robert Heise
Dear Google Ads API team,

when fetching data from `conversion_action` source (Google Ads API v9, 
using ruby gem v15.0.0), we noticed, that the timestamp format for 
metrics.conversion_last_received_request_date_time is inconsistent. The 
timestamp pattern is mixing "-MM-dd HH:mm:ss.SSS" and "-MM-dd 
HH:mm:ss" formats. Note, that this happens within the same report for the 
same account. In the documentation 
https://developers.google.com/google-ads/api/reference/rpc/v9/Metrics#conversion_last_received_request_date_time
 
I see for this specific column no timestamp pattern documented so far - 
however other (e.g. date) do have patterns documented. It would be great to 
document the timestamp pattern and also ensure that e.g. 
metrics.conversion_last_received_request_date_time returns consistently 
timestamps using a single pattern only.

Another inconsistency we noticed, is that for conversions where there is no 
metrics.conversion_last_received_request_date_time present, Google Ads API 
returns 1970-01-01 00:... timestamp. In Google Adwords API the Conversion 
service didn't return last_received_request_time if it had no value. I 
think it would make more sense if the Google Ads API would return `null` 
for metrics.conversion_last_received_request_date_time or do not return 
this column at all in the response if there is no 
metrics.conversion_last_received_request_date_time present . This column is 
an optional column according to 
https://github.com/googleapis/googleapis/blob/master/google/ads/googleads/v9/common/metrics.proto#L208
 
. The Google Ads API already behaves in a way, that it does not return 
optional columns in case the value is not present, see e.g. 
https://github.com/googleads/google-ads-ruby/issues/376 . I feel like there 
is an inconsistency for this case as well.

Best,

Robert

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ad_group_criterion.display_name not filled reliably in age_range_view, gender_view (potentially more criteria views))

2022-02-21 Thread Robert Heise
Dear Google Ads API Team,

we noticed an issue with the criteria performance views (e.g. 
age_range_view, gender_view , etc.) in Google Ads API (using API v9 
currently via the google-ads-ruby gem v15.0.0). When fetching the 
performance data along with ad_group_criterion.display_name, the 
display_name is only filled if ad_group_criterion.status is not "REMOVED".  
Probably there are more statuses or other column values affecting, this is 
the pattern we observed. In case ad_group_criterion.status is "REMOVED", 
the ad_group_criterion.display_name contains only an empty string. The 
ad_group_criterion.criterion_id is provided nonetheless.

To check run following simplified GAQLs for any account which has both 
ad_group_criterion.status REMOVED and ENABLED for age range or gender 
criteria types and check the content of ad_group_criterion.display_name:

SELECT ad_group_criterion.criterion_id, ad_group_criterion.display_name, 
ad_group_criterion.status, metrics.impressions
FROM age_range_view
WHERE segments.date = '2022-02-20' AND ad_group_criterion.status = 'ENABLED'
LIMIT 1

Here response contains something like:
https://developers.google.com/google-ads/api/reference/data/codes-formats 
and always look them up on our side based on the criteria type and ID. 
However it would be more consistent if the Google Ads API would reliably 
fill and provide the ad_group_criterion.display_name, no matter what value 
ad_group_criterion.status has. Otherwise due to lack of reliability, 
providing ad_group_criterion.display_name makes no sense.

Thanks,

Robert

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RMF Campaign Creation

2022-02-10 Thread Robert B
We are building a tool that will probably qualify as a "full-service tool" 
since it provides the ability to manage campaigns & ads and it also uses 
the keyword planner services.

While going through the required specifications however, I am wondering 
exactly to what extent all parameters need to be supported.

To be more specific, the first requirement "*C.10 Create campaign*" doesn't 
specify what kind of campaigns need to be supported and what the user can 
configure about it. Since some parameters are explictly named afterwards (*geo 
& language targeting for example*), I assume it will be enough to support 
the creation of just Search Campaigns (*and not, for example, Dynamic 
Search campaigns, because our tool only manages Search Campaigns*) and let 
the user manage the campaign name, status, and other requirements specified 
directly (such as the geo targeting). Am I correct with that?

Best Regards,

Robert

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Can I use the programmer's token in two different applications?

2021-12-02 Thread Robert Mareczko
 Can I use the programmer's token in two different applications?

example1.com -> has access to exampleacc @ gmail.com 
example2.com -> has access to exampleacc @ gmail.com

example1.com and  example2.com would use the same developer token, 
clientId, client secret but the refresh token would be stored separately 
for each application

will it work simultaneously?

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Can I use the programmer's token in two different applications?

2021-12-02 Thread Robert Mareczko
Can I use the programmer's token in two different applications?

example1.com -> has access to example...@gmail.com
example2.com -> has access to example...@gmail.com

example1.com and  example2.com would use the same developer token, 
clientId, client secret but the refresh token would be stored separately 
for each application

will it work simultaneously?

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CRITERIA_PERFORMANCE_REPORT missing costs

2021-12-02 Thread Robert Spektor
Hello,

we have an issue, that we don't get the total ads costs 
in CRITERIA_PERFORMANCE_REPORT report.

We compared the costs with the ACCOUNT_PERFORMANCE_REPORT and the Google UI.

Do we miss something? Is the CRITERIA_PERFORMANCE_REPORT not including all 
kind of ads costs?

The Account ID is: 5812409115 we checked the data for November 2021.

best regards,
Robert Spektor

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Re: define logFilePath as environment variable

2021-12-02 Thread Robert Zimmermann
Depending on the environment, we want to be able to change the 
logFilePath and logLevel.
Both are part of google_ads_php.ini so it would be logical if this can also 
be set via the environment variable.

I have now found a solution:

// Binds the Google Ads API client.
$this->app->singleton('Google\Ads\GoogleAds\Lib\V9\GoogleAdsClient', function 
() {
// Constructs a Google Ads API client configured from the properties file.
return (new GoogleAdsClientBuilder())
->withLogger((new LoggerFactory())
->createLogger('google-ads', config('googleads.log_file_path'), 
config('googleads.log_level')))
->withOAuth2Credential((new OAuth2TokenBuilder())
->fromEnvironmentVariables()
->build())
->fromEnvironmentVariables()
->build();
});

adsapi schrieb am Dienstag, 16. November 2021 um 17:19:51 UTC+1:

> Hi Robert,
>
> There's no documented support to define the logFilePath as environment 
> variable in our PHP client library. Could you state in business terms your 
> use case?
>
> Reminder: Share your feedback about the Google Ads (AdWords) API! Take the 
> 2021 
> Google Ads API and AdWords API Annual Survey 
> <https://google.qualtrics.com/jfe/form/SV_eQbOpf4VxRyyqqO?source=so>
>
> Regards,
>   
> [image: Google Logo] 
> Aryeh Baker 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2R9S88:ref
>

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define logFilePath as environment variable

2021-11-16 Thread Robert Zimmermann
Hello,

is it possible to define the logFilePath as environment variable?

https://developers.google.com/google-ads/api/docs/client-libs/php/configuration#configuration_environment_variables


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Re: Question about Site Link and Callout Recommendations after migration

2021-10-25 Thread Robert P.
Hi,

Thanks for the response,  I have migrated the old Feed-based extensions and 
updated the code to now create Asset-based extensions for the Callout and 
Site Link types as recommended. 

However when I used the Recommendation service to approve new suggested 
Site Link or Callout Extensions  for an account,  Feed-based extensions are 
still created. I tested this on October 22. 

Because of this I am having to approve recommendations, pull in old 
Feed-based extensions, convert them to Asset-based extensions, and then 
remove the Feed-based extensions. 

I am just curious on when to expect the Recommendation service for Sitelink 
and Callout extensions to create asset-based? 

Thanks Robert. 

On Monday, October 25, 2021 at 9:36:08 AM UTC-6 adsapi wrote:

> Hi Robert,
>
> Thanks for reaching out to us.
>
> Based on this previous announcement 
> <https://ads-developers.googleblog.com/2021/05/feed-based-extensions-sunset-in-google.html>,
>  
> after the automatic migration dates, you will no longer be able to create 
> or mutate Feed-based extensions in the AdWords API or the Google Ads API. 
> Feed-based extensions will no longer generate new data. You will still be 
> able to issue Feed-related report queries until August 2022. You may also 
> explore through this 
> <https://ads-developers.googleblog.com/2021/08/feed-based-extensions-migration.html>
>  
> blog for more information.
>
> All CREATE and MUTATE actions will be disabled for the relevant extension 
> types after each auto migration date. You can opt out of specific account 
> IDs from the first batch of automatic migration (callout, promotion, 
> sitelink, and structured snippet). That said, only the opted out accounts 
> will be able to continue to issue CREATE and MUTATE requests after the 
> October automatic migration.
>
> Let us know if you have any further questions.
>
> Regards, 
> [image: Google Logo] 
> Yasar 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2QEXuM:ref
>

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Re: Question about Site Link and Callout Recommendations after migration

2021-10-25 Thread Robert P.
Hi, 

So, I tested with an account and approving some site link recommendations 
and it does indeed created feed-based extensions still after the October 20 
auto-migration deadline.

Is there a ETA when recommendation approvals will create asset-based 
extensions? 

Thanks Robert.

On Friday, October 22, 2021 at 2:34:04 PM UTC-6 Robert P. wrote:

> Hi,
>
> I have a question about the Recommendations service after the 
> auto-migration from feed-based to asset-based extensions. 
>
> Will approving a SITELINK_EXTENSION or CALLOUT_EXTENSION recommendation 
> now create asset-based extensions?
>
> Thanks Robert. 
>

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Question about Site Link and Callout Recommendations after migration

2021-10-22 Thread Robert P.
Hi,

I have a question about the Recommendations service after the 
auto-migration from feed-based to asset-based extensions. 

Will approving a SITELINK_EXTENSION or CALLOUT_EXTENSION recommendation now 
create asset-based extensions?

Thanks Robert. 

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How to setup Billing via the Java API client

2021-07-12 Thread Robert Purdy
Hi there, 

I am hoping someone can advise how to properly setup billing on a new 
account via the Java API client. 

I have an account hierarchy of MCC with sub-manager accounts. 

I am creating a new account under a sub manager account. 

On this new account I am trying to associate an existing payment profile id 
to the account as shown on this page 
(https://developers.google.com/google-ads/api/docs/billing/billing-setups) 
and I am getting a billing_setup_error: NO_SIGNUP_PERMISSION error.

Is the normal credentials that I use to create accounts, campaigns, ads 
etc.. not sufficient? Or is does the billing profile have to be at a 
certain level in the account hierarchy to be used? 

Thanks Robert.


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Re: customerUserAccessInvitations 403 Forbidden

2021-06-16 Thread Robert Desmond
Yes please. I would love to be able to add a domain to the safe list so we 
don’t have to send our users to the ads page and can just do this for them!!!

That would be an awesome feature!

Sent from my iPhone

> On Jun 16, 2021, at 16:17, Google Ads API Forum Advisor 
>  wrote:
> 
>  Hi Robert,
> 
> These endpoints are the only two available endpoints for 
> customerUserAccessInvitations. There currently isn't a way to add allowed 
> domains through the API. However, please let us know if you would like our 
> team to make a feature request on your behalf.
> 
> Regards,
> Matt
> Google Ads API Team
> 
>   
> Matt
> Google Ads API Team
>  
> 
> 
> ref:_00D1U1174p._5004Q2HzJm6:ref
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Re: customerUserAccessInvitations 403 Forbidden

2021-06-01 Thread Robert Desmond
It is also using the same access token that was used to successfully get 
data from another endpoint which required the same scope: 
   
   - https://www.googleapis.com/auth/adwords


On Tuesday, 1 June 2021 at 17:59:44 UTC+2 Robert Desmond wrote:

> I have also tried with all of the possible accessRoles from here 
> https://developers.google.com/google-ads/api/rest/reference/rest/v7/AccessRole
>
> And I get the same 403 Forbidden
>
> On Tuesday, 1 June 2021 at 17:58:18 UTC+2 Robert Desmond wrote:
>
>> Hi there,
>>
>> I am trying to invite a user to manage a Google Ads Account. In this 
>> case, I am using an MCC Test Account.
>>
>> I am hitting this endpoint via a POST: 
>> https://googleads.googleapis.com/v7/customers/{customerId}/customerUserAccessInvitations:mutate
>>
>> I am receiving a 403 status with message "Forbidden".
>>
>> My post body is:
>> operation: {
>> create: {
>> accessRole: "STANDARD",
>> emailAddress: "mye...@domain.comreplace with any email",
>> },
>> },
>>
>> I am sending the 'developer-token' in the header (which is working for 
>> other API calls).
>>
>> I have also tried with the MCC id as 'login-customer-id'.
>>
>> Same response: 403 Forbidden.
>>
>

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Re: customerUserAccessInvitations 403 Forbidden

2021-06-01 Thread Robert Desmond
I have also tried with all of the possible accessRoles from 
here 
https://developers.google.com/google-ads/api/rest/reference/rest/v7/AccessRole

And I get the same 403 Forbidden

On Tuesday, 1 June 2021 at 17:58:18 UTC+2 Robert Desmond wrote:

> Hi there,
>
> I am trying to invite a user to manage a Google Ads Account. In this case, 
> I am using an MCC Test Account.
>
> I am hitting this endpoint via a POST: 
> https://googleads.googleapis.com/v7/customers/{customerId}/customerUserAccessInvitations:mutate
>
> I am receiving a 403 status with message "Forbidden".
>
> My post body is:
> operation: {
> create: {
> accessRole: "STANDARD",
> emailAddress: "mye...@domain.comreplace with any email",
> },
> },
>
> I am sending the 'developer-token' in the header (which is working for 
> other API calls).
>
> I have also tried with the MCC id as 'login-customer-id'.
>
> Same response: 403 Forbidden.
>

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customerUserAccessInvitations 403 Forbidden

2021-06-01 Thread Robert Desmond
Hi there,

I am trying to invite a user to manage a Google Ads Account. In this case, 
I am using an MCC Test Account.

I am hitting this endpoint via a POST: 
https://googleads.googleapis.com/v7/customers/{customerId}/customerUserAccessInvitations:mutate

I am receiving a 403 status with message "Forbidden".

My post body is:
operation: {
create: {
accessRole: "STANDARD",
emailAddress: "myem...@domain.comreplace with any email",
},
},

I am sending the 'developer-token' in the header (which is working for 
other API calls).

I have also tried with the MCC id as 'login-customer-id'.

Same response: 403 Forbidden.

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Applying Exclusion Lists to Instant-Reserve

2021-05-03 Thread Robert Knopfler
Hi-

We are attempting to apply multiple Exclusion Lists to an Ad Group running 
on Instant Reserve. This feature should work, but we're getting an error 
when saving "Read Only" - how do we get around this? 

Note: we can manually exclude the same placements one by one, but it is 
cumbersome and using Lists is much more optimal

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Re: code 13 / Internal error encountered when retrieving an extension feed item

2021-04-29 Thread Robert Humphries
Good Morning,

Yesterday the issue was repeatable, but the script now runs correctly, so I 
am happy the issue is resolved :)

Thanks for your help,
Robert

On Thursday, 29 April 2021 at 03:09:39 UTC+1 adsapiforumadvisor wrote:

> Hi Robert,
>
> Thank you for reaching out to our API support team.
>
> However, I had to delete your initial post as it contained your complete 
> logs. So our team can further investigate, could you confirm if the 
> internal_error 
> <https://developers.google.com/google-ads/api/docs/best-practices/common-errors#internalapierror>
>  
> is being encountered consistently even after retries?
>
> Also, could you also share the complete request 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
>  
> and response 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
>  
> logs, with the request-id 
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>,
>  
> of those requests that were successful? You may send the requested details 
> using the *Reply privately to author* option.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence Napa Oliquino 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2GIM7e:ref
>

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Re: code 13 / Internal error encountered when retrieving an extension feed item

2021-04-28 Thread Robert Humphries
Forgot to add - this has been occurring consistently on that item for at 
least the last 90 minutes (the script in question isn't currently in 
production, but the issue was picked up by my team and then I have been 
debugging over that period).

On Wednesday, 28 April 2021 at 17:48:39 UTC+1 Robert Humphries wrote:

>
> Good Evening,
>
> I am trying to retrieve an extension feed item, but when I make the call I 
> get an internal error encountered response. Other calls to retrieve items 
> with different ids work fine, the only thing I can see being different is 
> the status of his item is Approved Limited due to trademarks in the text.
>
> Request information:
> [2021-04-28T17:42:55.568049+01:00] google-ads.WARNING: Request made: Host: 
> "googleads.googleapis.com", Method: 
> "/google.ads.googleads.v6.services.GoogleAdsService/SearchStream", 
> CustomerId: 6314793635 <(631)%20479-3635>, RequestId: 
> "jYM2aA-YlLeWX7Q357mNEA", IsFault: 1, FaultMessage: "None"
> [2021-04-28T17:42:55.568369+01:00] google-ads.NOTICE: Request
> ---
> Method Name: 
> /google.ads.googleads.v6.services.GoogleAdsService/SearchStream
> Host: googleads.googleapis.com
> Headers: {
> "x-goog-api-client": "gl-php\/8.0.3 gapic\/ gax\/1.7.1 grpc\/1.37.0",
> "x-goog-request-params": "customer_id=6314793635 <(631)%20479-3635>",
> "developer-token": "REDACTED",
> "login-customer-id": "1726790148"
> }
> Request:
> {"customerId":"6314793635 
> <(631)%20479-3635>","query":"SELECT\n\textension_feed_item.extension_type,\n\textension_feed_item.sitelink_feed_item.link_text,\n\textension_feed_item.sitelink_feed_item.final_urls,\n\textension_feed_item.sitelink_feed_item.line1,\n\textension_feed_item.sitelink_feed_item.line2,\n\textension_feed_item.callout_feed_item.callout_text,\n\textension_feed_item.structured_snippet_feed_item.header,\n\textension_feed_item.structured_snippet_feed_item.values\nFROM\n\textension_feed_item\nWHERE\n\textension_feed_item.resource_name
>  
> = \"customers\/6314793635 <(631)%20479-3635>
> \/extensionFeedItems\/126402229776\""}
>
> Response
> ---
> Headers: {
> "request-id": "jYM2aA-YlLeWX7Q357mNEA",
> "date": "Wed, 28 Apr 2021 16:42:55 GMT",
> "alt-svc": "h3-29=\":443\"; ma=2592000,h3-T051=\":443\"; 
> ma=2592000,h3-Q050=\":443\"; ma=2592000,h3-Q046=\":443\"; 
> ma=2592000,h3-Q043=\":443\"; ma=2592000,quic=\":443\"; ma=2592000; 
> v=\"46,43\""
> }
>
> Fault
> ---
> Status code: 13
> Details: Internal error encountered.
> Failure: {}
> PHP Fatal error:  Uncaught Google\ApiCore\ApiException: {
> "message": "Internal error encountered.",
> "code": 13,
> "status": "INTERNAL",
> "details": [
> {
> "@type": "google.ads.googleads.v6.errors.googleadsfailure-bin",
> "data": ""
> },
> {
> "@type": "grpc-status-details-bin",
> "data": ""
> },
> {
> "@type": "request-id",
> "data": "jYM2aA-YlLeWX7Q357mNEA"
> }
> ]
> }
>
>   thrown in 
> /home/crons/vendor/googleads/google-ads-php/src/Google/Ads/GoogleAds/Lib/V6/GoogleAdsExceptionTrait.php
>  
> on line 75
>
> I am using the PHP SDK (googleads/google-ads-php v8.1.0). If you need any 
> more information please let me know.
>
> Thanks,
> Robert
>

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code 13 / Internal error encountered when retrieving an extension feed item

2021-04-28 Thread Robert Humphries

Good Evening,

I am trying to retrieve an extension feed item, but when I make the call I 
get an internal error encountered response. Other calls to retrieve items 
with different ids work fine, the only thing I can see being different is 
the status of his item is Approved Limited due to trademarks in the text.

Request information:
[2021-04-28T17:42:55.568049+01:00] google-ads.WARNING: Request made: Host: 
"googleads.googleapis.com", Method: 
"/google.ads.googleads.v6.services.GoogleAdsService/SearchStream", 
CustomerId: 6314793635, RequestId: "jYM2aA-YlLeWX7Q357mNEA", IsFault: 1, 
FaultMessage: "None"
[2021-04-28T17:42:55.568369+01:00] google-ads.NOTICE: Request
---
Method Name: /google.ads.googleads.v6.services.GoogleAdsService/SearchStream
Host: googleads.googleapis.com
Headers: {
"x-goog-api-client": "gl-php\/8.0.3 gapic\/ gax\/1.7.1 grpc\/1.37.0",
"x-goog-request-params": "customer_id=6314793635",
"developer-token": "REDACTED",
"login-customer-id": "1726790148"
}
Request:
{"customerId":"6314793635","query":"SELECT\n\textension_feed_item.extension_type,\n\textension_feed_item.sitelink_feed_item.link_text,\n\textension_feed_item.sitelink_feed_item.final_urls,\n\textension_feed_item.sitelink_feed_item.line1,\n\textension_feed_item.sitelink_feed_item.line2,\n\textension_feed_item.callout_feed_item.callout_text,\n\textension_feed_item.structured_snippet_feed_item.header,\n\textension_feed_item.structured_snippet_feed_item.values\nFROM\n\textension_feed_item\nWHERE\n\textension_feed_item.resource_name
 
= \"customers\/6314793635\/extensionFeedItems\/126402229776\""}

Response
---
Headers: {
"request-id": "jYM2aA-YlLeWX7Q357mNEA",
"date": "Wed, 28 Apr 2021 16:42:55 GMT",
"alt-svc": "h3-29=\":443\"; ma=2592000,h3-T051=\":443\"; 
ma=2592000,h3-Q050=\":443\"; ma=2592000,h3-Q046=\":443\"; 
ma=2592000,h3-Q043=\":443\"; ma=2592000,quic=\":443\"; ma=2592000; 
v=\"46,43\""
}

Fault
---
Status code: 13
Details: Internal error encountered.
Failure: {}
PHP Fatal error:  Uncaught Google\ApiCore\ApiException: {
"message": "Internal error encountered.",
"code": 13,
"status": "INTERNAL",
"details": [
{
"@type": "google.ads.googleads.v6.errors.googleadsfailure-bin",
"data": ""
},
{
"@type": "grpc-status-details-bin",
"data": ""
},
{
"@type": "request-id",
"data": "jYM2aA-YlLeWX7Q357mNEA"
}
]
}

  thrown in 
/home/crons/vendor/googleads/google-ads-php/src/Google/Ads/GoogleAds/Lib/V6/GoogleAdsExceptionTrait.php
 
on line 75

I am using the PHP SDK (googleads/google-ads-php v8.1.0). If you need any 
more information please let me know.

Thanks,
Robert

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Combined Audiences

2021-01-27 Thread Mario Robert D'Ambrosio
To whom it may concern,

When playing around with the GAQL builder we have generated 2 separated 
queries to fetch both custom and combined audiences separately.

Yet the query seem to return 0 results, we've tried reducing to only one id 
field for debugging purposes (to check the amount of data retrieved).

I suspect this is because our account doesn't have any audience group 
active but only a list visible in the management area for the account 
(https://ads.google.com/aw/audiences/management?{...}).

Any idea how to fetch that list displayed in the audience management (most 
are type "custom" or "website visitors") ?

The queries used are the following:








*SELECT combined_audience.id, combined_audience.name, 
combined_audience.description, combined_audience.resource_name, 
combined_audience.statusFROM combined_audience*









*SELECT 
custom_audience.id,custom_audience.name,custom_audience.description,custom_audience.resource_name,custom_audience.statusFROMcustom_audience*

We have tested on all versions of the API from v3 and up to v6, using the 
python sdk, with the typical calling system:



*client.debug = Truega_service = client.get_service('GoogleAdsService', 
version='v6')*
*results = ga_service.search(str(self.account.client_customer_id), 
query=query )*

and iterating over the iterator yielded query results...


Any help/news is more than welcomed as at this stage we were looking into 
further debugging to understand what is going wrong here and how to use 
client calls.

Cheers,
Mario R D

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BudgetOrderError.INVALID_BUDGET_DATE_RANGE

2020-12-15 Thread Robert Zimmermann
Hello, 

we have a lot of accounts which has monthly budgets and a scheduled billing 
transfer for july 2021. 

Now we want to restart these accounts with different budget settings.

We removed all budgets and was trying to book a new budget for december 
2020 (start: today) for our new billing account.

But we get an error: 
BudgetOrderError.INVALID_BUDGET_DATE_RANGE @ 
operations[0].operand.startDateTime.endDateTime 

Because the scheduled billing transfer for july 2021 still present in the 
account.
We can manually remove these transfer. But we have to do it in 500 accounts.

Is there a way to cancel the billing transfer via Adwords API?

best regards
Robert

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AdError.INVALID_AD_TYPE when mutating RESPONSIVE_SEARCH_AD

2020-03-09 Thread 'Joey Robert' via AdWords API and Google Ads API Forum
Hello!

I'm getting back a response from *AdGroupAdService.get()* like:

[{
   'adGroupId': 12345,
   'ad': {
   'id': 67890,
   'url': None,
   'displayUrl': None,
   'finalUrls': [],
   'finalMobileUrls': [],
   'finalAppUrls': [],
   'trackingUrlTemplate': None,
   'finalUrlSuffix': None,
   'urlCustomParameters': None,
   'urlData': [],
   'automated': None,
   'type': 'RESPONSIVE_SEARCH_AD',
   'devicePreference': None,
   'systemManagedEntitySource': None,
   'Ad.Type': 'ResponsiveSearchAd',
   'headlines': [],
   'descriptions': [],
   'path1': None,
   'path2': None
   },
   'status': 'ENABLED',
   'policySummary': None,
   'labels': [],
   'baseCampaignId': None,
   'baseAdGroupId': None,
   'forwardCompatibilityMap': [],
   'adStrengthInfo': None
}]


And running* AdService.mutate()* operations like:

[{
   'operator': 'SET',
   'operand': {'id': 67890, 'finalUrlSuffix': ''}
}]


Results in errors like:

Request made: Service: "AdService" Method: "mutate" URL: 
"https://adwords.google.com/api/adwords/cm/v201809/AdService;
WARNING  Error summary: {'faultMessage': '[AdError.INVALID_AD_TYPE @ 
operations[0].operand.id]', 'requestId': '0005a06eed20386e0a3f3d06510b370d', 
'serviceName': 'AdService', 'methodName': 'mutate', 'operations': '1', 
'responseTime': '302'}



I'm using the googleads Python library 
(https://github.com/googleads/googleads-python-lib), and I'm able to run 
mutate operations against other services (e.g. *CampaignService*) using a 
similar syntax.

What's the cause of the *AdError.INVALID_AD_TYPE* error? The ad is of type 
*RESPONSIVE_SEARCH_AD* which should be mutable according to 
https://developers.google.com/adwords/api/docs/guides/ad-features#ad_types_that_support_mutability

Appreciate any help :), thanks.

Joey Robert, Software Engineering Team Lead @ NextRoll

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Missing Billing Settings

2020-02-17 Thread Robert Zimmermann
Hello,

we are using our Billing Settings on MCC Level science 2015 without any 
problems.

Since 14 days we are not longer able to book budgets for our new ads 
accounts.

[BudgetOrderError.INVALID_BILLING_ACCOUNT @ operations[0].operand]

They are not listet under
/aw/billing/billingsetups

I have some ID's here. Who can I send them to?

best regards
Robert

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Re: Connect to CloudSQL from Ads Script

2019-12-04 Thread Robert Lill
Just found out that there is a group that is a better place for my 
question, so I reposted it there:
https://groups.google.com/forum/#!topic/adwords-scripts/TUxzU1Cpb_c

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Connect to CloudSQL from Ads Script

2019-12-04 Thread Robert Lill
Hi,

I want to connect to CloudSQL from my Ads Script. I can do this with the 
generic Jdbc method
Jdbc.getConnection(url, user, password);
but it fails with the recommended method
Jdbc.getCloudSqlConnection(url, user, password);

Failed to establish a database connection. Check connection string, 
username and password.

I checked them. Several times.
URL for getConnection(): 'jdbc:mysql://123.123.123.123/database'
URL for getCloudSqlConnection(): 
'jdbc:google:mysql://project:europe-west1:instance/database'

Disadvantages of the generic method are
- Need to put external IP-Address in connection string.
- Need to whitelist Ads Script server IP in Cloud SQL.
IPs may change and break the functionality of my script.

Has anyone succeeded in connecting to Cloud SQL with getCloudSqlConnection() 
? Can you tell me what I need to change?

Thanks
Robert

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Re: BulkUpload script working/failing inconsistently - why can't we build into certain accounts with the same script/bulk upload that reads the same csv?

2019-09-24 Thread Robert Knopfler
It ended up working somehow an hour later, thanks

On Tuesday, September 24, 2019 at 10:23:58 PM UTC-7, adsapiforumadvisor 
wrote:
>
> Hi Robert,
>
> Could you confirm if you are still encountering the issue? I asked this 
> because I can see that you already posted this concern on this forum post 
> <https://groups.google.com/forum/?utm_medium=email_source=footer#!msg/adwords-scripts/R_26oaRy88I/TsoddbrxBwAJ>
>  
> in the Google Ads scripts forum. One of our colleagues will be contacting 
> you and provide support via the said thread.
>
> Let me know if you have further concerns.
>
> Regards,
> Ejay
> Google Ads API Team
>
> ref:_00D1U1174p._5001UHHimB:ref

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Re: BulkUpload script working/failing inconsistently - why can't we build into certain accounts with the same script/bulk upload that reads the same csv?

2019-09-24 Thread Robert Knopfler
Ejay - I'm trying to post in the forum, but I keep getting an error 
connecting with the server, and it persists even after reloading.

On Monday, September 23, 2019 at 10:39:28 PM UTC-7, adsapiforumadvisor 
wrote:
>
> Hi Robert,
>
> Thanks for posting your concern.
>
> It appears that the issue was encountered in 'Bulk Uploads' of Google Ads 
> scripts <https://developers.google.com/google-ads/scripts/>. However, 
> this forum is dedicated for the AdWords API and Google Ads API related 
> concerns/issues.
>
> You can post your concern on Google Ads Scripts Forum 
> <https://groups.google.com/forum/#!forum/adwords-scripts> and let's 
> continue our conversation there to resolve the issue.
>
> Regards,
> Ejay
> Google Ads API Team
>
> ref:_00D1U1174p._5001UHHimB:ref

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BulkUpload script working/failing inconsistently - why can't we build into certain accounts with the same script/bulk upload that reads the same csv?

2019-09-23 Thread Robert Knopfler
We have multiple CIDs that we are attempting to build campaigns into via 
BulkUpload, and in one case we're getting an error *"No header row was 
found for this spreadsheet" (MCC: 730-277-0792 CID: 316-467-9480)* and in 
another case, using a script that reads (from Google Drive) and uploads the 
same exact csv file, we get no error *(MCC: 839-438-5313 CID: 221-354-2158)*. 
The only difference here is MCC and CID here.

Why is this inconsistency occurring? Was there an update made on your side 
that may have triggered this? Please help, this is happening for several 
campaigns but not for others

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Re: [Google Ads API] Page size behavior unpredictable in the new Ads API, making use of Ads API a gamble for different accounts and different times

2019-05-24 Thread Robert Heise
Hello Mike,

thank you for the response.

At our company we're using both the ruby and the java client libraries for 
Google Ads API. In the Java client lib the page size can be specified. I 
wonder whether client libraries could handle the optimal page size 
themselves, since exposing a row-based page size (when the underlying gRPC 
uses bytes for page limits) doesn't really make sense with arbitrary sized 
rows depending on the account, GAQL query or date range. The streaming 
option sounds like a reasonable solution for this problem.

Do you have any rough date available when this improvement on the page 
handling will be available?

Thanks,

Robert

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[Google Ads API] Page size behavior unpredictable in the new Ads API, making use of Ads API a gamble for different accounts and different times

2019-05-23 Thread Robert Heise
Hi Google Ads API team,

I stumbled into the same issue regarding a byte size page limitation in the 
Google Ads API as described in 
https://groups.google.com/d/msg/adwords-api/CXCz72ZIAbs/nLuCvDOEAQAJ. That 
forum entry was marked completed, though to my understanding the issue is a 
lot bigger bummer and has to be resolved in a solid way in the Google Ads 
API itself. I'd like to emphasize, that the change for the page size in the 
Ads API makes requests (and thus a production use of the Google Ads API) 
basically a gamble... Please read my considerations below why this is a 
major issue in the Google Ads API.

In the Adwords API the documented limit for results per page (i.e. "page 
size") is 1, see 
https://developers.google.com/adwords/api/docs/appendix/limits#general . 
This behavior was predictable, same queries for different accounts and 
issued at different times work consistently.

In the Google Ads API Workshop in Munich in March 2019, the Google Ads team 
suggested to use the same limits for the Ads API as they were defined to 
the Adwords API. Now during the migration to the Ads API we were astonished 
to see that instead of a predictable row count, an actual byte size is used 
to limit page sizes. A byte size limitation feels awkward for the Ads API 
use, where the number of columns vary for GAQL queries and also the *content 
for each requested column varies* a lot for different account IDs and over 
time. So in the end for *exactly the same GAQL query an account ID works 
fine, while another one fails due to hitting the 4MB page limit* - although 
the Ads API PAGE_SIZE is still the same for both. Even worse, the fetch for* 
the same account ID fails over time if some values (i.e. product type) 
become larger*, thus making pages reach the 4MB limit.

This behavior in the Ads API is basically making a production use a gamble 
as the behavior is unpredictabl. One option is of course to change the page 
size in case the error occurs. Though this feels ridiculous, as *the error 
might occur also during paging for any page inbetween* - and paging is 
handled by the client libraries seamlessly, so actually we'd need to change 
the client library code... A different option is to use a very low page 
size which hopefully fits the same GAQL query for all accounts for all time 
- though this leads to even worse performance due to many additional 
roundtrips due to tiny pages. Obviously setting the page_size to the 
maximum possible value is the favored option. Though knowing the right page 
size in advance is impossible as it depends on the data content which can't 
be known in advance.

It would be great if the Ads API could apply a real page_size limitation 
based on number of rows, instead a byte size. Number of rows, as 
implemented in the Adwords API leads to a predictable behavior for same 
GAQL queries for all accounts for all time.

Regards,

Robert

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Re: [Google Ads API] Overall account performance using criteria_view (migration from CRITERIA_PERFORMANCE_REPORT in Adwords API)

2019-05-22 Thread Robert Heise
Hi Bharani,

thanks for your answer. I understand that multi-attribution reports can't 
be aggregated. What I tried to ask is how your suggestion to use i.e. 
ad_group_criterion along with metrics helps to achieve an account / 
campaign / ad group overall performance. AFAIS due to multi-attribution, 
the aggregate would still count some KPIs twice - so I guess using 
ad_group_criterion or campaign_criterion doesn't help. Using a single 
criteria type only for ad group, campaign or account level aggregations is 
missing out on performance for criteria types which are not covered by the 
selected criteria type. Using multiple criteria types leads to potentially 
counting KPIs twice due to multi-attribution.

I wonder whether there is a way via the Ads API to aggregate from criteria 
level data to an overall ad group, campaign or account performance. AFAIS 
this feature is sadly missing completely in the Ads API and could possibly 
only achieved by fetching separate, non-critiera level reports which 
already aggregate on the desired level (?) (If so, an example would be nice 
how to replace this Adwords API behavior in the Ads API...) This is quite a 
big break and makes the migration from Adwords API to Ads API much more 
complicated, time and resource consuming.

Regards,

Robert

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Re: [Google Ads API] Overall account performance using criteria_view (migration from CRITERIA_PERFORMANCE_REPORT in Adwords API)

2019-05-22 Thread Robert Heise
Hi Bharani,

thank you for your answer. I'm not sure I completely understand your 
suggestion. Do you suggest to use ad_group_criterion along with the metrics 
(i.e. impressions, clicks) to get a response from the Ads API which would 
be safe to aggregate on? Is ad_group_criterion using single attribution 
model in the Ads API? The docs for Ads API say that no report uses single 
attribution, so I wonder how metrics retrieved via ad_group_criterion would 
be aggregatable across criteria types without counting KPIs twice. Please 
give more detail how you think an aggregation across criteria types would 
work via the Ads API using the suggested ad_group_criterion or 
campaign_criterion.

Thanks,

Robert

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Re: [Google Ads API] GAQL query selecting from ad_group_criterion_simulation only works for some accounts, other accounts return empty result, no error - same accounts on Adwords API all work fine

2019-05-21 Thread Robert Heise
Hi Ben,

thanks for investigating. Yes, the accounts are basically shopping only - 
and exactly for those (i.e. product partitions) I'd be interested in the 
simulations.

Can you give more details which upcoming release (and especially when) will 
contain shopping-related simulations?

Thanks,

Robert

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[Google Ads API] Overall account performance using criteria_view (migration from CRITERIA_PERFORMANCE_REPORT in Adwords API)

2019-05-21 Thread Robert Heise
Hi,

while migrating from the Adwords API to the Ads API we stumbled on an 
issue. In the Adwords API the CRITERIA_PERFORMANCE_REPORT used to be a 
single attribution report, see 
https://developers.google.com/adwords/api/docs/guides/reporting#single_and_multiple_attribution
 
. This means that we could simply get the CRITERIA_PERFORMANCE_REPORT for 
all criteria types and aggregate on account, campaign or ad group level to 
get the overall account, campaign or ad group performance (i.e. overall 
clicks, impressions, conversions etc.).

On the Ads API, the replacement for the CRITERIA_PERFORMANCE_REPORT is the 
criteria_view which turned into a multiple attribution data source, see 
https://developers.google.com/google-ads/api/docs/migration/reports#attribution 
. This means even if we try to retrieve for each criteria type its 
performance via the criteria_view (as described here 
https://groups.google.com/d/msg/adwords-api/JSvsPy9MYYY/C4KP1kn7BgAJ ), we 
can't replicate the feature from the Adwords API to determine overall 
account, ad group or campaign performance based on the criteria performance 
data only - due to multiple attribution, we'd count KPI values several 
times, leading to wrong results.

I wonder how an overall account, campaign or ad group performance can be 
aggregated from criteria performance data retrieved from the Ads API - so 
something similar to how it worked with single attribution 
CRITERIA_PERFORMANCE_REPORT on the Adwords API. Not being able to simply 
aggregate criteria performance is quite impractical and limits flexibility 
a lot. I wonder what the best solution (if even possible at all) for this 
problem is on the Ads API.

Thanks,

Robert

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Re: [Google Ads API] GAQL query selecting from ad_group_criterion_simulation only works for some accounts, other accounts return empty result, no error - same accounts on Adwords API all work fine

2019-05-21 Thread Robert Heise
Hi Ben,

on the Adwords API we're using a request very similar to the ruby code 
documented in 
https://developers.google.com/adwords/api/docs/samples/ruby/optimization#get-a-bid-landscape-for-an-ad-group-and-criterion
 
. Try the query and get the first page - without providing AdGroup and 
CriterionId for the accounts I sent you in private. Via the Adwords API, 
all accounts return data - via the Ads API some accounts return only an 
empty result and no errors.

Regards,

Robert

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Re: [Google Ads API] GAQL query selecting from ad_group_criterion_simulation only works for some accounts, other accounts return empty result, no error - same accounts on Adwords API all work fine

2019-05-20 Thread Robert Heise
Hello Sal Teja, hello Ben,

the behavior hasn't changed, the query in the sample code above still only 
returns data for some accounts - for other accounts I'm getting an empty 
response, no errors. The Adwords API returns thousands and thousands of 
rows for the same accounts.

Can you confirm the issue and do you have any update when this issue will 
be fixed in the Google Ads API?

Regards,

Robert

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Re: [Google Ads API] GAQL query selecting from ad_group_criterion_simulation only works for some accounts, other accounts return empty result, no error - same accounts on Adwords API all work fine

2019-05-09 Thread Robert Heise
Hello Sal Teja,

another discrepancy I noticed is, that via the Adwords API I'm receiving 
start & end date for the last 30 days for the ad group criterion bid 
landscapes, while the response from the Google Ads API contains last 7 days 
only (for the accounts that work). You can easily check this by adding 
ad_group_criterion_simulation.start_date and end_date to the GAQL query. 
This is also another discrepancy between the Adwords and Ads API. It would 
be great to align this behavior as well across the Adwords & Ads APIs. The 
start and end date can't be filtered for for this resource, we have to live 
with what Google provides as date range.

On Adwords API we noticed the change from 7 to 30 days only recently for 
this type of data. In the documentation the date range is still described 
as "a week": 
https://developers.google.com/adwords/api/docs/reference/v201809/DataService.BidLandscape
 
. Ads API seems to follow this, Adwords API since recently doesn't...

Regards,

Robert

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[Google Ads API] GAQL query selecting from ad_group_criterion_simulation only works for some accounts, other accounts return empty result, no error - same accounts on Adwords API all work fine

2019-05-09 Thread Robert Heise
 the 
Google Ads API.

Please inspect the ad_group_criterion_simulation resource in the Google Ads 
API. It would be great if the issue could be resolved in the Ads API as 
this problem is blocking the migration from Adwords API to Ads API.

Regards,

Robert

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Re: Starting 2019-05-08 Adwords API DataService criterion_bid_landscape is returning no data

2019-05-09 Thread Robert Heise
Hi Bharani,

thanks for the response.

I don't have the logs for yesterday on the requested level of detail.Today 
(2019-05-09) bid landscapes data is present again.

Yesterday we were consistently unable to fetch bid landscapes data for any 
account between midnight and 3PM CET. We didn't change anything in our code 
bases (neither ruby, nor python) across the last few days. Maybe you can 
check retrospectively on your side for yesterday between midnight and 3PM 
CET.

Since the bid landscape data for yesterday can't be reproduced as bid 
landscapes is moving on with its start & end date in the Adwords API, 
there's nothing more we can do for this issue.

Regards,

Robert

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Starting 2019-05-08 Adwords API DataService criterion_bid_landscape is returning no data

2019-05-08 Thread Robert Heise
Hi,

starting today (2019-05-08) we noticed, that the Adwords API is not 
returning criterion_bid_landscape data any more. We're regularly fetching 
the data for all our managed accounts. Yesterday we received data, today 
_all_ accounts show 0 bytes. To double check we tried fetching manually, 
but we also received 0 bytes. We tried fetching via the ruby and python 
libs, both return 0. So we conclude the Adwords API DataService 
criterion_bid_landscape endpoint is broken.

I checked https://ads.google.com/status#hl=en=status but it doesn't list 
this issue AFAIS.

Please confirm the issue above.Kindly let us know how to work around the 
issue (if possible) and when the issue will be resolved.

Best,

Robert

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Re: Why Google Ads API doesn't support CSV downloads?

2019-05-08 Thread Robert Heise
Hello Ben,

as communicated in person in the Ads API Workshop in Munich 2 months ago, 
we also rely heavily on the CSV report download feature. In the workshop 
*many* other participants raised the problem as well. So Oliver, Stephanian 
and we are not alone. Changing the report fetch mechanism to the Ads API 
resource handling requires huge amount of time and resources (with no 
benefit) - as Oliver mentioned. The issue has been raised 2 months ago 
already by many people, I wonder why this breaking change is still not 
recognized as an important feature that needs support in the Ads API.

A note on the Adwords API deprecation: while it's good to hear the EOL has 
still not been set in stone, the Adwords API won't see a new release any 
more - so it basically forces the move to the Ads API as new features will 
be available only there. So even if there is no EOL, users of the API are 
forced to move.

Best,

Robert

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Re: [GOOGLE ADS API] Get Conversion Action List

2019-05-06 Thread Robert Heise
Hi Anthony, 

sorry for the late reply. It works for me as well now (via the Java client 
lib).

Thanks for fixing the issue.

Best,

Robert

On Thursday, 18 April 2019 04:53:48 UTC+2, Miguel Graciá wrote:
>
> I'm trying to get a list of the conversion actions of a customer client, 
> but it always returns empty. 
>
> On the other hand, if I make the same query using the id of the manager 
> account, the query returns the list of conversion actions of that manager 
> account. 
>
> This is the query I'm using with the php library
>
> $query = 'SELECT customer.id, customer.descriptive_name,
>conversion_action.app_id,
>conversion_action.attribution_model_settings.attribution_model,
>   
>  conversion_action.attribution_model_settings.data_driven_model_status,
>conversion_action.category,
>conversion_action.click_through_lookback_window_days,
>conversion_action.counting_type,
>conversion_action.id,
>conversion_action.include_in_conversions_metric,
>conversion_action.name,
>conversion_action.owner_customer,
>conversion_action.phone_call_duration_seconds,
>conversion_action.resource_name,
>conversion_action.status,
>conversion_action.tag_snippets,
>conversion_action.type,
>conversion_action.value_settings.always_use_default_value,
>conversion_action.value_settings.default_currency_code,
>conversion_action.value_settings.default_value,
>conversion_action.view_through_lookback_window_days
>FROM conversion_action';
>
> return $this->getGoogleAdsServiceClient()->search(
>*'customer_client_id'*,
>$query,
>['pageSize' => null]
>);
>
>
>
> Is there something that is not correct?
>
> Thanks for your help.
>

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Re: [GOOGLE ADS API] Get Conversion Action List

2019-04-25 Thread Robert Heise
Hi Anthony,

I'm having the exact same issue using the Google Ads API Java client lib. 
We're currently migrating from Adwords API to Ads API and are blocked for 
the conversion trackers migration due to this issue. When trying to 
retrieve all documented fields for conversion_action (see 
https://developers.google.com/google-ads/api/docs/fields/conversion_action), 
the result is empty for the account requested via the Google Ads API (using 
Java client lib). Results only show for the login customer ID. Retrieving 
the conversion trackers via the Adwords API works fine.

So I guess there is a general issue for conversion_action in the Google Ads 
API, affecting all client libs.

Best,

Robert

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Re: When will YouTube placement Urls be available again?

2019-04-15 Thread Robert
Hello Google Ads Team,

is there any new help regarding this reporting question?

Where can i pull the informations from where ads where shown for youtube 
channels? I am not able to find the data from Placements -> Where you ads 
showed for automatic placements on youtube. It is neccessary for reporting 
and quality checks.

Best,
Robert

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JRuby support for Google Ads API ruby client library

2019-03-21 Thread Robert Heise
Hi,

I've been using the Google AdWords API ruby client library successfully for 
years with JRuby. Due to the announced sunset of the Google AdWords API and 
replacement by Google Ads API, I looked into the first production release 
of the Google Ads API ruby client library, which was released March 5th, 
2019 (https://rubygems.org/gems/google-ads-googleads). When I tried 
installing the gem, I was surprised about the breaking change, that the gem 
simply doesn't support JRuby any more. Actually it's the dependencies 
google-protobuf and grpc gems which are not available for JRuby. I searched 
in these respective library repositories and noticed, that other people 
also do miss the JRuby support for them (e.g. see 
https://github.com/grpc/proposal/pull/13 or 
https://github.com/grpc/grpc/issues/6705). GRPC obviously works with Java, 
since there are Java libs for it, so I wonder whether the aforementioned 
gem dependencies could be published for JRuby to enable the Google Ads API 
ruby client library for JRuby.

The Google Ads API ruby client library not supporting JRuby any more is a 
very sad breaking change and makes the migration from the Google AdWords 
API gem a lot more difficult. So before going the difficult way, I wanted 
to ask if there are any plans (and a timeframe) for JRuby support in the 
official Google Ads API ruby client library 
((https://rubygems.org/gems/google-ads-googleads).

I posted this request/question already via the Send Feedback option on the 
Google Ads API documentation page and also asked for it directly in a 
Google Ads API Workshop. Unfortunately, those channels have no response 
channel, so I'm raising the question here.

Thanks,

Robert


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Should AgeRange/Gender reporting return UNSPECIFIED for age_range.type and gender.type

2019-02-26 Thread Robert Mic
Hello,

I am trying to use the beta API to fetch performance reports from campaigns 
using the following query:

```
 SELECT
 campaign.name,
 ad_group_criterion.age_range.type,
 metrics.clicks
 FROM age_range_view
```

The request goes through successfully and returns 7 rows per campaign as 
expected. However, the large majority of these rows report a `UNSPECIFIED` 
for the age range type. There are some rows that do show the expected type. 
I also tried setting up an equivalent report in the Ads UI, and that 
correctly reported clicks by age range.

I also tried doing the same but selecting from the `gender_view` resource 
(and fetching gender instead of age range on the criterion) and the same 
thing happened. Most rows are `UNSPECIFIED` when asked about their gender 
type, but some had the expected type.

Am I formatting my query correctly? Why do most rows get reported without 
an age range / gender type? Do we have to setup our campaigns in a specific 
way to get these types to properly report?

Thanks.

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LOP and AOI targeting in beta API

2019-02-08 Thread Robert Mic


Hello, I need to set the "People in, or who show interesting in, your 
target locations" option as shown in the Google Ads UI when creating a 
"Brand Awareness and Reach" -> "Display" campaign under "Locations" -> 
"Target" programatically using the beta API
[image: Screen Shot 2019-02-07 at 1.22.52 PM.png] 








In the Adwords API I see that there is the GeoTargetTypeSetting 

 type 
which lets you specify inclusions/exclusions for LOP and AOI. I was 
wondering what the equivalent is in the beta API?

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Re: Add Youtube Channel to Excuded Placements

2019-01-24 Thread Robert
Task solved. TY

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Re: Add Youtube Channel to Excuded Placements

2019-01-24 Thread Robert
Hi Dhanya,

I understand now, that video campaigns are not supported.

Is it possible to add a youtube channel to a list of negative placements? 
If possible, can you pls explain me, how i can do this?

Best,
Robert

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Re: Add Youtube Channel to Excuded Placements

2019-01-23 Thread Robert
Hi Dhanya, 

i am using similar soap call but receive an error:




ADD

*

1
UCwIgPuUJXuf2nY-nKsEvLOg







OperationAccessDenied.MUTATE_ACTION_NOT_PERMITTED_FOR_CLIENT @ 
operations[0]]

>
>

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Add Youtube Channel to Excuded Placements

2019-01-22 Thread Robert
Hi,

is it possible to add a youtube channel to the exclueded placements on 
campaign level?

I tried with this code and php api, but received an error. 

My code is adopted to an example 
from https://developers.google.com/adwords/api/docs/samples/php/targeting

function addnegativeplacement($adWordsServices, $session, 
$campaignId,$channelid) {

$campaignCriterionService = $adWordsServices->get($session, 
CampaignCriterionService::class);


$campaignCriteria = [];
$operations = [];
foreach ($campaignCriteria as $campaignCriterion) {
  $operation = new CampaignCriterionOperation($session);
  $operation->setOperator(Operator::ADD);
  $operation->setOperand($campaignCriterion);
  $operations[] = $operation;
}


// Add a negative campaign criterion.
$negativePlacement = new YouTubeChannel($session);
$negativePlacement->setchannelId("$channelid");

//$negativePlacement->setCriterionType(PlacementMatchType::YOUTUBE_CHANNEL);
$negativeCriterion = new NegativeCampaignCriterion();
$negativeCriterion->setCampaignId($campaignId);
$negativeCriterion->setCriterion($negativePlacement);


$operation = new CampaignCriterionOperation();
$operation->setOperator(Operator::ADD);
$operation->setOperand($negativeCriterion);
$operations[] = $operation;


$result = $campaignCriterionService->mutate($operations);


// Print out some information about added campaign criteria.
foreach ($result->getValue() as $campaignCriterion) {
  printf(
  "%s with ID %d and type '%s' was added as negative placement.\n",
  $placementdomain,
  $campaignCriterion->getCriterion()->getId(),
  $campaignCriterion->getCriterion()->getType());
}
}

 addnegativeplacement(new 
AdWordsServices(),$session,$campaignId,$channelid);


I receive the following error:

PHP Fatal error:  Uncaught exception 
'Google\AdsApi\AdWords\v201809\cm\ApiException' with message 
'[OperationAccessDenied.MUTATE_ACTION_NOT_PERMITTED_FOR_CLIENT @ 
operations[0]]'

Can you help me with this please?

Best,
Robert

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Re: PHP pass credentials dynamically (not through adsapi_php.ini)

2018-11-07 Thread robert
Hello
Im about to start using the php-library after 10 years of Adwords Api the 
native style.
But I am not able to find out how to share my credentials (including access 
token).
When I read this thread I get the feeling that it is not a common use case, but 
when I read Google Ads-docs its strongly recommended doin this if there is many 
processes running at the same time.

”In multiprocess or distributed apps, sharing the credential requires you to 
persist it. To ensure multiple processes or servers don't attempt to refresh 
the credential at the same time (resulting in excessive refresh requests), we 
advise proactively refreshing the credential in a central place and sharing it 
across processes/servers.”

https://developers.google.com/adwords/api/docs/guides/authentication

I am storing the credentials in the db and refresh the access token every 15 
minutes from a central cronjob. So I just want to fetch it and inject it into 
the library in every thread.
Is there a way to accomplish this with the googleads/googleads-php-lib-library?

Or do we still have to extend it like Jean did?

Best regard Robert

On Monday, February 5, 2018 at 12:27:50 PM UTC+1, Thanet Knack Praneenararat 
(AdWords API Team) wrote:
> Hello Jean,
> 
> 
> From your narrated use case, I agree that what you've done is probably the 
> best right now.
> Thanks for your time describing your use case so it can benefit other people 
> too.
> 
> 
> Best,
> Thanet, AdWords API Team
> 
> On Saturday, February 3, 2018 at 5:48:06 AM UTC+9, Jean-Fabrice Rabaute wrote:
> From what I understand this wouldn't work.
> 
> 
> I see the following problem with getOrFetchAccessToken in a distributed 
> environment:
> 
> 
> Let's say I have two servers with the php code answering requests from 
> clients, server A and server B.
> 
> 
> Those two servers can receive a request at the same time. As they are 
> isolated if getOrFetchAccessToken needs to refresh the token, each server 
> will refresh the token and get an access_token.
> This should not happen and the "refresh token" task should be synced (with a 
> distributed lock system like redis/zk/etcd) between servers so only one is 
> actually refreshing the token, updating the db or cache and the other ones 
> are getting the new value from the updated cache.
> This is all app dependent (well, more client infra-dependent stuff) so the 
> googleads-php-lib cannot/shouldn't deal with this and it should just provide 
> the necessary hooks so the app can take care of this.
> This is what I'm doing with the custom FetchAuthTokenInterface implementation 
> I have.
> 
> 
> Note about "shouldFetchAccessToken". Calling "shouldFetchAccessToken" does 
> not help even within the same request.
> I can call "shouldFetchAccessToken" and it will return false and the next 
> call will return "true".
> It means that when calling getOrFetchAccessToken I don't know if the value 
> returned is the "cached" one (whatever that means as cache should be done by 
> the app anyways) or a refreshed one, so I wouldn't know when to save it 
> (well, I could compare with the one I had previously that would work). But 
> then, getOrFetchAccessToken has the problem described initially.
> 
> I hope it makes sense.
> 
> 
> Thanks.
> 
> Le vendredi 2 février 2018 10:06:33 UTC-8, Thanet Knack Praneenararat 
> (AdWords API Team) a écrit :
> Hello,
> 
> 
> Looking into this again, isn't the getOrFetchAccessToken method in 
> OAuth2TokenRefresher similar to what you need?
> It can fetch a new access token when needed but will just return the existing 
> one if it's not expired yet.
> 
> 
> Best,
> Thanet, AdWords API Team
> 
> On Thursday, February 1, 2018 at 9:05:45 PM UTC-8, Jean-Fabrice Rabaute wrote:
> Hi,
> 
> 
> Sorry for the delay.
> 
> 
> I solved my problem by implementing "FetchAuthTokenInterface" interface and 
> passing my implementation to "AdWordsSessionBuilder::withOAuth2Credential".
> The token refresh is now handled by my object and I can synchronize and use 
> my custom caching as well the way I want.
> 
> 
> I don't know if this is the correct way to do it or if there is a more 
> "official" way to do so.
> 
> 
> Thanks.
> 
> Le mardi 9 janvier 2018 07:53:29 UTC-8, Thanet Knack Praneenararat (AdWords 
> API Team) a écrit :
> Hello Jean,
> 
> 
> Nice to meet you. I'm an owner of the googleads-php-lib.
> I'm still following up all your conversation with my colleagues but from what 
> you said in this thread,
> 
> 
> The google/google-auth-library-php (which is used by the adwords library) 
> seem to have the same problem (The app is unable

Is there a Go library for AdWords?

2018-10-09 Thread Robert Myhill
Hi there,

Is there a Google-approved Go library for the AdWords API?

All the AdWords documentation and videos I have found mention Python, C#, 
etc libraries, but no Go library.  But maybe I am missing something.

I found a Go library for AdWords in the emiddleton/gads repository, and 
lots of forks underneath.  Are those libraries that people are generally 
using?

Best,
Robert

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Expanded Text Ads - Headline3 and Description2 bug

2018-09-19 Thread Robert Rodakowski
Hi,

I think we've found a bug in AdWords API v20806 behaviour. In this version, 
fields like: *Headline3 *&* Description2* are not supported. However, while 
editing an Expanded Text Ad via API (it is possible to EDIT ads in this 
version whitout recreating them - adID remains the same), AdWords drops 
these two fields! As they are not supported by this version of API they 
*should not* be changed/touched/affected in any way. 

I'm aware they are supported in v201809, however it should not be like this 
in v201806. It simply breaks ads...
@API team - could you please fix this?

Best regards,
Robert.

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Sunset date for 201710 is July 25th but I recieved an email saying it would stop working on June 25th.

2018-07-01 Thread Robert Neal
I received this email:

You’re receiving this message because your AdWords API Developer account 
submitted 100% of your API requests to an outdated API version within the 
past seven days. *AdWords API v201710 has been deprecated and will stop 
accepting requests starting 06/25/2018.* 

Migrate to a current AdWords API version.


However my version is still working and the schedule says the sunset date 
is JULY 25th.   It it possible the email is in error?


Thanks

Bob 


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Re: When we can get CLICK_PERFORMANCE_REPORT data after we get GCLID.

2018-06-25 Thread Robert Rudnicki
Adwords reporting lags 3-4 hours behind. If I were you, I'd check back 
after 5-6 hours.

https://support.google.com/adwords/answer/2544985?hl=en That link explains 
data freshness.


On Monday, June 25, 2018 at 6:57:22 AM UTC-4, วรวุฒิ บุญตัน wrote:
>
> Because when we try to get this REPORT after click ads (1-2min) we get 
> null.
>
> What best time duration we should wait before GoogleAPI response data form 
> this report?
>
>
>
> 
>
>

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Intermittent QuotaCheckError.INVALID_TOKEN_HEADER / C# API / UserListService

2018-04-10 Thread robert
I'm using the C# API, application is in development hitting a test ad 
account.I'm receiving an INVALID_TOKEN_HEADER error on some requests, but 
the same request works about 30% of the time. I'm only seeing this with the 
UserListService, other requests with the same credentials are working 
consistently. Request log is below if anyone can help. Thanks.

Request
---

POST /api/adwords/rm/v201802/AdwordsUserListService
Authorization: REDACTED
Accept-Encoding: gzip, deflate
TimeStamp: Tue, 10 Apr 2018 01:19:54 GMT



http://schemas.xmlsoap.org/soap/envelope/;>
  
https://adwords.google.com/api/adwords/rm/v201802;>
  8764919315
  REDACTED
  unknown (AwApi-DotNet/23.2.0, Common-Dotnet/9.0.0, .NET 
CLR/4.0.30319.42000, Logging, OAuthApplicationFlow, SelectorBuilder, 
SelectorField, gzip)

  
  http://www.w3.org/2001/XMLSchema-instance; 
xmlns:xsd="http://www.w3.org/2001/XMLSchema;>
https://adwords.google.com/api/adwords/rm/v201802;>
  
https://adwords.google.com/api/adwords/cm/v201802;>Id
https://adwords.google.com/api/adwords/cm/v201802;>Name
https://adwords.google.com/api/adwords/cm/v201802;>Description
https://adwords.google.com/api/adwords/cm/v201802;>Status
https://adwords.google.com/api/adwords/cm/v201802;>IntegrationCode
https://adwords.google.com/api/adwords/cm/v201802;>MembershipLifeSpan
https://adwords.google.com/api/adwords/cm/v201802;>Size
https://adwords.google.com/api/adwords/cm/v201802;>ListType
https://adwords.google.com/api/adwords/cm/v201802;>IsEligibleForDisplay
https://adwords.google.com/api/adwords/cm/v201802;>IsEligibleForSearch
https://adwords.google.com/api/adwords/cm/v201802;>
  0
  500

  

  


Response


Content-Encoding: 
X-Content-Type-Options: nosniff
X-Frame-Options: SAMEORIGIN
X-XSS-Protection: 1; mode=block
Alt-Svc: hq=":443"; ma=2592000; quic=51303432; quic=51303431; 
quic=51303339; quic=51303335,quic=":443"; ma=2592000; v="42,41,39,35"
Transfer-Encoding: chunked
Cache-Control: private, max-age=0
Content-Type: text/xml; charset=UTF-8
Date: Tue, 10 Apr 2018 05:19:54 GMT
Expires: Tue, 10 Apr 2018 05:19:54 GMT
Server: GSE
TimeStamp: Tue, 10 Apr 2018 01:19:54 GMT



http://schemas.xmlsoap.org/soap/envelope/;>
  
https://adwords.google.com/api/adwords/rm/v201802; 
xmlns="https://adwords.google.com/api/adwords/cm/v201802;>
  00056977ac3698080a813e1bdf097343
  AdwordsUserListService
  get
  1
  43

  
  

  soap:Client
  [QuotaCheckError.INVALID_TOKEN_HEADER @ ]
  
https://adwords.google.com/api/adwords/cm/v201802; 
xmlns:ns2="https://adwords.google.com/api/adwords/rm/v201802;>
  [QuotaCheckError.INVALID_TOKEN_HEADER @ ]
  
ApiException
  http://www.w3.org/2001/XMLSchema-instance; 
xsi:type="QuotaCheckError">


QuotaCheckError.INVALID_TOKEN_HEADER
QuotaCheckError
INVALID_TOKEN_HEADER
  

  

  


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Re: membershipLifeSpan on CRM Lists with Mobile ID

2018-02-22 Thread Robert Paskowitz
Hi Peter,

Thanks for the reply. To clarify, as far as the API is concerned, and any 
terms relating to the use of the API, we should be okay setting an expiry 
of '1' on CrmBasedUserLists, even if we upload files such that 
CustomerMatchUploadKeyType is MOBILE_ADVERTISING_ID? In that case, it would 
seem like if there is a rule requiring Mobile Advertising IDs to expire 
after 540 days, that that may be something controlled internally, and need 
not be set via the API on the UserList object?

Thanks again,

-Rob  

On Wednesday, February 21, 2018 at 9:58:04 PM UTC-8, Peter Oliquino wrote:
>
> Hi Robert,
>
> In the AdWords API perspective, I can confirm that you can set your 
> CrmBasedUserList object's MemberShipLifeSpan 
> <https://developers.google.com/adwords/api/docs/reference/v201710/AdwordsUserListService.UserList#membershiplifespan>
>  to 
> "1" which should translate to "no expiration". As for the AdWords UI, I 
> looked further into the documentation that you sent and came across this 
> guide <https://support.google.com/adwords/answer/6379332>, which under 
> the "Membership duration" section, says that its duration is already 
> unlimited by default.
>
> However, since the AdWords UI part is already out of our team's scope, you 
> may confirm this information with the product experts at the AdWords 
> Community Forum 
> <https://www.en.advertisercommunity.com/t5/Google-AdWords/ct-p/Google_AdWords#>
>  as 
> they are better equipped to provide you with the information you need.
>
> Best regards,
> Peter
> AdWords API Team
>

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Re: Max number of days for membershipLifeSpan in CrmBasedUserList (v201509 AdWords API)

2018-02-21 Thread Robert Paskowitz
Bumping a very old thread, but was hoping to get some clarification on this 
point as well.

Below it's stated that the maximum number for CrmBasedUserLists is actually 
180, but we were wondering if that has perhaps since been increased in 540. 
When creating through the UI, we seems to be able to set to 540, and none 
of the linked documentation appears to have been updated to reflect a limit 
of 180, however sample code 
at https://developers.google.com/adwords/api/docs/samples/python/remarketing 
does indicate a 180 day limit.

Has the limit perhaps been updated from 180 to 540 since the reply a couple 
years ago, and some sample code is out of date, or is the limit still 180, 
but documentation could use some updated?

Thanks in advance,

-Rob

On Friday, February 12, 2016 at 10:07:19 AM UTC-8, Michael Cloonan (AdWords 
API Team) wrote:
>
> Hello Alex,
>
> The maximum number of days for CrmBasedUserLists is 180, although for 
> other lists it is 540 as that documentation suggests.
>
> You can read this article for more information: 
> https://support.google.com/adwords/answer/6276125#requirements
>
> I'm going to look into getting the documentation around CrmBasedUserLists 
> updated to indicate this limit, because I don't actually see it anywhere in 
> the API documentation. Thank you for pointing this out.
>
> Regards,
> Mike, AdWords API Team
>
> On Friday, February 12, 2016 at 4:35:38 AM UTC-5, alexande...@emarsys.com 
>  wrote:
>>
>> Dear AdWords API Team and fellow devs,
>>
>> when creating a CrmBasedUserList via the v201509 AdWords API the maximum 
>> value accepted for membershipLifeSpan is 180 days although the 
>> documentation 
>> 
>>  says 
>> 540 days. Is this an issue in the API or in the documentation? 
>>
>> Best,
>> Alex
>>
>

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membershipLifeSpan on CRM Lists with Mobile ID

2018-02-21 Thread Robert Paskowitz
Hi,

We were hoping to get some clarification on the maximum membershipLifeSpan 
for CRM-based lists that are using Mobile IDs. Some documentation/samples 
[1], [2] indicates that a maximum of 540 days may be used in this case, and 
when creating such a list from the AdWords UI, the "No expiration" option 
is removed, and a maximum of 540 days may be entered. When creating a list 
via API, if no membershipLifeSpan is manually specified, the list is 
defaulting to "No expiration", and lists created either via API or UI 
(which has a limit on create) may be changed to "No expiration" on edit via 
the UI. Being able to set it to "No expiration" from both API and UI has 
led to some ambiguity as to whether the limit documented is accurate or not.

Any guidance would be appreciated.

Thanks in advance,

-Rob

[1] 
https://support.google.com/adwords/answer/6276125?co=ADWORDS.IsAWNCustomer%3Dfalse=en-GB
[2] 
https://www.gstatic.com/adwords/customermatch/Customer_Match_Upload_Template_-_Mobile_Device_ID.csv

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Not able to add customer feed for GMB Location

2017-12-20 Thread 'Robert Zimmermann' via AdWords API Forum
Hi,

we are trying to connect our google my business locations to adwords like 
in this example script:
https://github.com/googleads/googleads-php-lib/blob/master/examples/AdWords/v201710/Extensions/AddGoogleMyBusinessLocationExtensions.php

Unfortunately we are not able to create the CustomerFeed to link the 
location to our campaigns/account. 

We are able to connect the gmb account to adwords. We can see the location 
data in the "Business Data" Area.

You wrote In the example code following comment: 

// After the completion of the Feed ADD operation above the added feed will
// not be available for usage in a CustomerFeed until the sync between the
// AdWords and GMB accounts completes. The loop below will retry adding
// the CustomerFeed up to ten times with an exponential back-off policy.

We tried it up to 10 times. But still not successful. Why we can see the 
location in the Feed at "Business Data" but can not create the CustomerFeed?

best regards,
Robert

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Re: partialFailure for OfflineConversionFeedService broken in v201708?

2017-08-22 Thread Robert Sirre
This issue has been acknowledged and resolved for the next release.

On Thursday, August 17, 2017 at 11:29:25 AM UTC+2, Robert Sirre wrote:
>
> I opened a Github issue: GitHub issue/107 
> <https://github.com/googleads/googleads-dotnet-lib/issues/107>
>
> On Thursday, August 17, 2017 at 11:13:36 AM UTC+2, Robert Sirre wrote:
>>
>> Dear Swetha,
>>
>> I have tried to get SOAP logging to work again but that failed too (using 
>> the exact instructions from 
>> https://github.com/googleads/googleads-dotnet-lib/wiki/How-to-capture-SOAP-messages),
>>  
>> but no files appear. It previously had worked though.
>>
>> When reverting the code back to using the v201705 API, it still is 
>> broken. Therefore this doesn' t look like an issue at the API side, but at 
>> the library side. When downgrading the library, it works again.
>>
>> Regards,
>>
>> Robert
>>
>> On Wednesday, August 16, 2017 at 4:50:02 PM UTC+2, Shwetha Vastrad 
>> (AdWords API Team) wrote:
>>>
>>> Hi Robert, 
>>>
>>> When the partialFailure 
>>> <https://developers.google.com/adwords/api/docs/guides/partial-failure> 
>>> header 
>>> is set to true, the service will return results for successful operations 
>>> and errors for failed ones. Could you enable logging and provide the SOAP 
>>> request and response logs for the request to OfflineConversionFeedService 
>>> where results for valid operations were not returned? Please use *Reply 
>>> privately to author* when responding. 
>>>
>>> Thanks,
>>> Shwetha, AdWords API Team.
>>>
>>

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Re: partialFailure for OfflineConversionFeedService broken in v201708?

2017-08-17 Thread Robert Sirre
Just so you known that I uthink I understand the behavior of this switch:

OfflineConversionFeedReturnValue returnValue;

// Upload all the created conversions in a batch
// By specifying 'partial failure = true' in the header, this allows 
individual failures not to prevent partial success, and will return 
'partialFailureErrors' which then can be evaluated
offlineConversionFeedService.RequestHeader.partialFailure = true;
try
{
returnValue = offlineConversionFeedService.mutate(operations.ToArray());
}
catch (AdWordsApiException)
{
//Handle specific errors, code omitted for brevity
}
catch (Exception)
{
//Handle generic specific, code omitted for brevity
}

if (returnValue.partialFailureErrors != null
&& returnValue.partialFailureErrors.Any())
{
foreach (var apiError in returnValue.partialFailureErrors)
{
var index = apiError.GetOperationIndex();
var conversion = conversions[index];
// Individual failures are handled here


On Wednesday, August 16, 2017 at 4:50:02 PM UTC+2, Shwetha Vastrad (AdWords 
API Team) wrote:
>
> Hi Robert, 
>
> When the partialFailure 
> <https://developers.google.com/adwords/api/docs/guides/partial-failure> 
> header 
> is set to true, the service will return results for successful operations 
> and errors for failed ones. Could you enable logging and provide the SOAP 
> request and response logs for the request to OfflineConversionFeedService 
> where results for valid operations were not returned? Please use *Reply 
> privately to author* when responding. 
>
> Thanks,
> Shwetha, AdWords API Team.
>

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Re: partialFailure for OfflineConversionFeedService broken in v201708?

2017-08-17 Thread Robert Sirre
I opened a Github issue: GitHub issue/107 
<https://github.com/googleads/googleads-dotnet-lib/issues/107>

On Thursday, August 17, 2017 at 11:13:36 AM UTC+2, Robert Sirre wrote:
>
> Dear Swetha,
>
> I have tried to get SOAP logging to work again but that failed too (using 
> the exact instructions from 
> https://github.com/googleads/googleads-dotnet-lib/wiki/How-to-capture-SOAP-messages),
>  
> but no files appear. It previously had worked though.
>
> When reverting the code back to using the v201705 API, it still is 
> broken. Therefore this doesn' t look like an issue at the API side, but at 
> the library side. When downgrading the library, it works again.
>
> Regards,
>
> Robert
>
> On Wednesday, August 16, 2017 at 4:50:02 PM UTC+2, Shwetha Vastrad 
> (AdWords API Team) wrote:
>>
>> Hi Robert, 
>>
>> When the partialFailure 
>> <https://developers.google.com/adwords/api/docs/guides/partial-failure> 
>> header 
>> is set to true, the service will return results for successful operations 
>> and errors for failed ones. Could you enable logging and provide the SOAP 
>> request and response logs for the request to OfflineConversionFeedService 
>> where results for valid operations were not returned? Please use *Reply 
>> privately to author* when responding. 
>>
>> Thanks,
>> Shwetha, AdWords API Team.
>>
>

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Re: partialFailure for OfflineConversionFeedService broken in v201708?

2017-08-17 Thread Robert Sirre
Dear Swetha,

I have tried to get SOAP logging to work again but that failed too (using 
the exact instructions 
from 
https://github.com/googleads/googleads-dotnet-lib/wiki/How-to-capture-SOAP-messages),
 
but no files appear. It previously had worked though.

When reverting the code back to using the v201705 API, it still is broken. 
Therefore this doesn' t look like an issue at the API side, but at the 
library side. When downgrading the library, it works again.

Regards,

Robert

On Wednesday, August 16, 2017 at 4:50:02 PM UTC+2, Shwetha Vastrad (AdWords 
API Team) wrote:
>
> Hi Robert, 
>
> When the partialFailure 
> <https://developers.google.com/adwords/api/docs/guides/partial-failure> 
> header 
> is set to true, the service will return results for successful operations 
> and errors for failed ones. Could you enable logging and provide the SOAP 
> request and response logs for the request to OfflineConversionFeedService 
> where results for valid operations were not returned? Please use *Reply 
> privately to author* when responding. 
>
> Thanks,
> Shwetha, AdWords API Team.
>

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partialFailure for OfflineConversionFeedService broken in v201708?

2017-08-16 Thread Robert Sirre
After upgrading from v201705 to v201708 (using the 
googleads/googleads-dotnet-lib 
 (v22.1.0) library), the 
API doesn't seems to adhere to the 'partialFailure' header when using the 
Mutate function on the OfflineConversionFeedService

I requested to accept partial failures, after which I should get a result 
response, but I got served an error message instead, stating the failures.

Does anyone use this feature and experienced the same? I didn't see this 
mentioned in the changelog ( h
ttps://developers.google.com/adwords/api/docs/reference/release-notes/v201708 
).

I reverted back to v201705

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We're sorry, a server error occurred. Please wait a bit and try again.

2017-04-06 Thread Robert Purdy
Hi,

I am getting this error "We're sorry, a server error occurred. Please wait 
a bit and try again." with different line numbers when trying to run an 
AdWords script. 

The AdWords script is consistently timing out every 6 minutes of processing 
and throwing this error.

Can you please look into this? 

I can provide the CID/Script name, if needed. 

Cheers,
Robert.

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Re: API Errors Suddenly Occuring (InternalApiError.UNEXPECTED_INTERNAL_API_ERROR) (ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND)

2017-04-05 Thread Robert Dorsey II
Hello Nadine,

We are seeing the same errors in the last 5 days intermittently, on our 
end, do you know if there is an internal Google issue going on with the 
API? We are trying to identify if it is a problem on our end or the API 
itself.

Thank you!

On Thursday, August 25, 2016 at 9:18:13 AM UTC-4, Nadine Sundquist (AdWords 
API Team) wrote:
>
> Hi Mark and Greg,
>
> Thanks for reporting this. Yes, there were some disruptive issues that 
> were happening at that time on our side. They were resolved within an hour. 
> If you continue to see anything like this, please get back to me right away.
>
> Thanks,
> Nadine, AdWords API Team
>
> On Wednesday, August 24, 2016 at 6:43:34 PM UTC-4, Mark Rogoyski wrote:
>>
>> The service seems to have recovered and we no longer see the abundance of 
>> errors.
>>
>> Any update on the Google side on what the issue was?
>>
>> On Wednesday, August 24, 2016 at 2:44:29 PM UTC-7, GregT wrote:
>>>
>>> We are seeing the same kind of thing. It is taking a large number of 
>>> retries to get any calls to work.
>>>
>>> Thanks,
>>> Greg
>>>
>>> On Wednesday, August 24, 2016 at 4:38:29 PM UTC-5, Mark Rogoyski wrote:

 Starting at around 14:14 PDT, we started getting an unusually high 
 error rate using the API (Using v201605)

 We are getting the following errors on a large number of API requests:
 - InternalApiError.UNEXPECTED_INTERNAL_API_ERROR
 - ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

 Did something change on the AdWords API side around 14:14 PDT today 
 (Aug 24)?

>>>

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Running GetCampaigns.php in PHP Client Library

2017-04-02 Thread Robert Rogers
Hello, I am a student and we are working with the GoogleAdwords api, using 
the PHP client library. After changing a lot of the pathing in the library, 
I was finally able to get the refresh token. However, now I am unable to 
run basic api calls like GetCampaigns, GetAdGroups, etc. Am I supposed to 
be changing all of this pathing inside the library? The current wall that 
I've hit is when I try to run GetCampaigns it can't open 
AdWordsSoapClient.php from the CampaignService.php on line 29, despite 
updating the path to include the location of the file on my computer.

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Re: Rules for usage of new-for-v201609 campaignCriterionStatus field?

2017-03-14 Thread Robert Rodakowski
Thank you!

W dniu czwartek, 9 marca 2017 05:42:31 UTC+1 użytkownik Nadine Sundquist 
(AdWords API Team) napisał:
>
> Hello Robert,
>
> There was an interesting discussion here amongst my teammates, so I'll 
> give you the summary. The UI was simplified because from the perspective of 
> a UI user, paused and removed will give them the same functionality. That's 
> why you don't see this kind of functionality in the UI for this feature. 
> The UI will still render the paused state if it was set through the API. 
> So, there is a situation where if you have it set to 'target and bid' with 
> a paused state and then change it to 'bid only', you can have that paused 
> state still. So, the good news is that there isn't a validation issue. It's 
> just that the UI was simplified, which doesn't allow fine-tuning in that 
> other state. I hope that clears things up!
>
> Best,
> Nadine, AdWords API Team
>
> On Friday, March 3, 2017 at 3:50:52 PM UTC-5, Nadine Sundquist (AdWords 
> API Team) wrote:
>>
>> Hi Robert,
>>
>> It sounds like the UI has some additional validation going on that the 
>> API might have missed. I find sometimes the API gives you a bit more rope. 
>> I'll check with some of my teammates to see if that was intentional for 
>> some reason or if it is something we need to fix. I'll get back to you once 
>> I've made a bit more progress on figuring that out.
>>
>> Best,
>> Nadine, AdWords API Team
>>
>> On Friday, March 3, 2017 at 10:00:28 AM UTC-5, Robert Rodakowski wrote:
>>>
>>> Hello Nadine,
>>>
>>> Let me ask another issue in this topic. My account has this feature 
>>> already enabled - for instance, I'm able to set positive audience 
>>> remarketing on campaign level, as well as changing its status.
>>> What surprised me, is that in case of using *Bid only* targeting 
>>> method, I can set CampaignCriterionStatus to PAUSED using API. In AdWords 
>>> UI, this action is possible *only* *when Target and bid* targeting 
>>> method is enabled.
>>>
>>> I cannot find any constraints regarding "CampaignCriterionStatus" vs 
>>> CampaignService.TargetingSettingDetail 
>>> <https://developers.google.com/adwords/api/docs/reference/v201609/CampaignService.TargetingSettingDetail>
>>>  in 
>>> API documentation,  thus I'm not sure, if it is AdWords UI or API related 
>>> bug...
>>> I would appreciate any clarifications in this matter.
>>>
>>> Regards,
>>> Robert.
>>>
>>> W dniu wtorek, 28 lutego 2017 16:49:16 UTC+1 użytkownik Nadine Sundquist 
>>> (AdWords API Team) napisał:
>>>>
>>>> Hello Al,
>>>>
>>>> This is one of those unusual cases where a feature is set up to be 
>>>> available in the API before it gets rolled out across accounts. Yes, you 
>>>> will be able to use v201609 for this feature once the feature is available 
>>>> in your account.
>>>>
>>>> Regards,
>>>> Nadine, AdWords API Team
>>>>
>>>> On Monday, February 27, 2017 at 7:31:01 PM UTC-5, 
>>>> adiv...@wordstream.com wrote:
>>>>>
>>>>> Hello Nadine,
>>>>>
>>>>> Thank you for the quick reply.  Currently it does not appear possible 
>>>>> to create a positive Criterion User List via the AdWords UI at the 
>>>>> Campaign 
>>>>> level.  There *is* a Google Ads Developer Blog posting 
>>>>> <http://www.google.com/url?q=http%3A%2F%2Fgoogleadsdeveloper.blogspot.com%2F2016%2F10%2Fcampaign-level-positive-user-lists-for.html=D=1=AFQjCNGtP7oLAb4uy-VM_6AXZCl93v4oSg>
>>>>>  that 
>>>>> suggests Campaign-level positive criterion user lists will be rolled out 
>>>>> shortly.  When these Campaign-level positive criterion user lists are 
>>>>> rolled out to accounts - will they be available via the v201609 AdWords 
>>>>> API, or will support for them be introduced only in the next AdWords API 
>>>>> version?
>>>>>
>>>>> Thanks again!
>>>>>
>>>>> -Al
>>>>>
>>>>> On Monday, February 27, 2017 at 4:58:13 PM UTC-5, Nadine Sundquist 
>>>>> (AdWords API Team) wrote:
>>>>>>
>>>>>> Greetings Al!
>>>>>>
>>>>>> That's a good question. I had to check into it myself to figure it 
>>>>>> out. I turns out that for campaignCriterionStatus 
>>

Re: Rules for usage of new-for-v201609 campaignCriterionStatus field?

2017-03-03 Thread Robert Rodakowski
Hello Nadine,

Let me ask another issue in this topic. My account has this feature already 
enabled - for instance, I'm able to set positive audience remarketing on 
campaign level, as well as changing its status.
What surprised me, is that in case of using *Bid only* targeting method, I 
can set CampaignCriterionStatus to PAUSED using API. In AdWords UI, this 
action is possible *only* *when Target and bid* targeting method is enabled.

I cannot find any constraints regarding "CampaignCriterionStatus" vs 
CampaignService.TargetingSettingDetail 
<https://developers.google.com/adwords/api/docs/reference/v201609/CampaignService.TargetingSettingDetail>
 in 
API documentation,  thus I'm not sure, if it is AdWords UI or API related 
bug...
I would appreciate any clarifications in this matter.

Regards,
Robert.

W dniu wtorek, 28 lutego 2017 16:49:16 UTC+1 użytkownik Nadine Sundquist 
(AdWords API Team) napisał:
>
> Hello Al,
>
> This is one of those unusual cases where a feature is set up to be 
> available in the API before it gets rolled out across accounts. Yes, you 
> will be able to use v201609 for this feature once the feature is available 
> in your account.
>
> Regards,
> Nadine, AdWords API Team
>
> On Monday, February 27, 2017 at 7:31:01 PM UTC-5, adiv...@wordstream.com 
>  wrote:
>>
>> Hello Nadine,
>>
>> Thank you for the quick reply.  Currently it does not appear possible to 
>> create a positive Criterion User List via the AdWords UI at the Campaign 
>> level.  There *is* a Google Ads Developer Blog posting 
>> <http://www.google.com/url?q=http%3A%2F%2Fgoogleadsdeveloper.blogspot.com%2F2016%2F10%2Fcampaign-level-positive-user-lists-for.html=D=1=AFQjCNGtP7oLAb4uy-VM_6AXZCl93v4oSg>
>>  that 
>> suggests Campaign-level positive criterion user lists will be rolled out 
>> shortly.  When these Campaign-level positive criterion user lists are 
>> rolled out to accounts - will they be available via the v201609 AdWords 
>> API, or will support for them be introduced only in the next AdWords API 
>> version?
>>
>> Thanks again!
>>
>> -Al
>>
>> On Monday, February 27, 2017 at 4:58:13 PM UTC-5, Nadine Sundquist 
>> (AdWords API Team) wrote:
>>>
>>> Greetings Al!
>>>
>>> That's a good question. I had to check into it myself to figure it out. 
>>> I turns out that for campaignCriterionStatus 
>>> <https://developers.google.com/adwords/api/docs/reference/v201609/CampaignCriterionService.CampaignCriterion#campaignCriterionStatus>,
>>>  
>>> only positive criterion of type CriterionuserList 
>>> <https://developers.google.com/adwords/api/docs/reference/v201609/CampaignCriterionService.CriterionUserList>
>>>  
>>> can set the status field to *PAUSED*. All others do not have the 
>>> ability to do that.
>>>
>>> Best,
>>> Nadine, AdWords API Team
>>>
>>> On Monday, February 27, 2017 at 11:44:45 AM UTC-5, 
>>> adiv...@wordstream.com wrote:
>>>>
>>>> Hello,
>>>>
>>>> One of the changes introduced for v201609 of the AdWords API concerns 
>>>> the addition of a campaignCriterionStatus 
>>>> <https://developers.google.com/adwords/api/docs/reference/v201609/CampaignCriterionService.CampaignCriterion#campaignCriterionStatus>
>>>>  field 
>>>> to the CampaignCriterion 
>>>> <https://developers.google.com/adwords/api/docs/reference/v201609/CampaignCriterionService.CampaignCriterion>
>>>>  type.
>>>>
>>>> Related changes have been introduced concerning the addition of a 
>>>> couple new values to the "CriterionCriterionError.Reason" enumeration used 
>>>> in the "CampaignCriterionService" - 
>>>> "CANNOT_SET_STATUS_FOR_CRITERIA_TYPE" and 
>>>> "CANNOT_SET_STATUS_FOR_EXCLUDED_CRITERIA".  These seem to indicate that 
>>>> there are restrictions concerning how the "campaignCriterionStatus" field 
>>>> based on the value of the criterion's 
>>>> "CampaignCriterionService.Criterion.Type" and/or value of its 
>>>> "CampaignCriterionService.CampaignCriterion.isNegative" field.
>>>>
>>>> I would like to know:
>>>>
>>>> 1) How is the "campaignCriterionStatus" currently being used?  A quick 
>>>> examination of the behavior of Campaign Criteria in the AdWords UI 
>>>> suggests 
>>>> that the "campaignCriterionStatus" field is not yet exposed in that UI. 
>>>

Re: How to get developerToken for google adwords api?

2017-01-28 Thread Robert Ferenc

Hi Vishal,

I solved by cleaning cookies and browser sessions and registering again.

Thanks
>

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Re: How to get developerToken for google adwords api?

2017-01-27 Thread Robert Ferenc

Hi Vishal,

In my new and old accounts there is not  "AdWords API Center" link or 
button in Account Settings, and eny other section of manager.

Is the manager at this url  https://adwords.google.com > Account Settings > 
AdWords API Center ?   no way 


I have also tried to make a new registration with new email here: 
https://adwords.google.com/home/tools/manager-accounts/ 
but at the end I found just a new AdWords accaount, and this time too 
without AdWords API Center.  







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How to get developerToken for google adwords api?

2017-01-27 Thread Robert Ferenc
I have installed successfully with composer, but I can not figure out where 
to take the developertocken?

Thanks.

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How to pause at adgroup level using PauseAd.php

2016-10-07 Thread Robert Noon
Hi Guys 

Pretty much the title sums it up.

I need to pause at adgroup level using PauseAd.php. 

Thanks


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Re: AREA_OF_INTEREST - not available for shopping campaigns?

2016-09-20 Thread Robert Rodakowski
Hi Vishal,

Thank you for clarifications!
To be honest I've been always thinking about shopping campaigns being more 
like search, rather than display, as shopping ads appear alongside Google 
search results... Anyway, thanks once again.

Regards,
Robert.

W dniu poniedziałek, 19 września 2016 23:34:34 UTC+2 użytkownik Vishal 
Vinayak (Adwords API Team) napisał:
>
> Hi Robert,
>
> As per our latest blog post 
> <http://googleadsdeveloper.blogspot.com/2016/08/changes-to-setting-of.html> 
> on 
> the topic, this setting would not be available on *all *non-search 
> campaigns (including display and shopping campaigns). You would be able to 
> use this setting only on search campaigns with a changed scope (as detailed 
> in the second paragraph of the blog post). 
>
> Regards,
> Vishal, AdWords API Team 
>

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AREA_OF_INTEREST - not available for shopping campaigns?

2016-09-19 Thread Robert Rodakowski
Hi,

As described in latest release notes 
<https://developers.google.com/adwords/api/docs/reference/#v201607> and 
also announced here 
<https://groups.google.com/forum/#!searchin/adwordsapi-announcements/AREA_OF_INTEREST%7Csort:relevance/adwordsapi-announcements/JIMHtNCLKLQ/Ef2jBP31BgAJ>,
 AREA_OF_INTEREST 
as a part of positive geo-targeting will no longer be applicable to *display 
campaigns.* However, as we observed, it is not possible to 
set AREA_OF_INTEREST for *shopping campaigns* as well It works in AdWords 
UI, but using API (v201607) we get an error:

*Operation not permitted for campaign type (triggered by: 
AREA_OF_INTEREST).*


I'm a bit confused. Could you please explain, whether this behavior is 
intentional?

Best Regards,
Robert.

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Re: store visits - how to get this metric?

2016-09-13 Thread Robert Rodakowski
Yep, it works :) Thank you Joyce!

W dniu wtorek, 13 września 2016 10:42:13 UTC+2 użytkownik Joyce Lava 
napisał:
>
> Hi Robert,
>
> Yes, you will need to select the AllConversions 
> <https://developers.google.com/adwords/api/docs/appendix/reports/campaign-performance-report#allconversions>
>  field 
> together with the ConversionCategoryName 
> <https://developers.google.com/adwords/api/docs/appendix/reports/campaign-performance-report#conversioncategoryname>
>  to 
> get the metrics you need (store visits).
>
> Thanks,
> Joyce, AdWords API Team
>

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