Re: BatchJobService not returning downloadUrl
Hello Michael,
I just had the same problem where I get a `downloadUrl`, but when we try to
call that URL, we get an invalid status code.
This happened for the following batch job ids:
| batch_job_id |
| - |
| 787630151 |
| 787630490 |
| 797647414 |
| 802682768 |
On Thursday, June 21, 2018 at 7:58:17 PM UTC+2, Michael Cloonan (AdWords
API Team) wrote:
>
> Hello,
>
> We have regenerated the download URL for that batch job.
>
> Regards,
> Mike, AdWords API Team
>
> On Thursday, June 21, 2018 at 7:49:57 AM UTC-4, Michael Cloonan (AdWords
> API Team) wrote:
>>
>> Hello,
>>
>> I apologize for the delayed turnaround here. I am following up with the
>> team to try to find a long-term solution. I think that's the same ID that
>> you had shared previously, so I will try to get that download URL
>> regenerated for you.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Thursday, June 21, 2018 at 7:06:27 AM UTC-4, wes...@channable.com
>> wrote:
>>>
>>>
>>> Hi all,
>>>
>>> I also found another batch job today that has no `downloadUrl`
>>> batch job id: 759856332
>>>
>>> On Thursday, June 21, 2018 at 9:03:11 AM UTC+2, wes...@channable.com
>>> wrote:
Hi all,
Was just checking back in to see if there was any new news, since the
thread hasn't been updated in over a week.
Cheers,
Wesley
On Tuesday, June 12, 2018 at 2:20:54 PM UTC+2, Michael Cloonan (AdWords
API Team) wrote:
>
> Hello,
>
> Thanks for the report, we are working hard to identify the underlying
> issue here, and I will let you know if we regenerate the download URL for
> that batch job ID, or if I have any other information to share regarding
> the previous ones you mentioned.
>
> Regards,
> Mike, AdWords API Team
>
> On Tuesday, June 12, 2018 at 5:42:31 AM UTC-4, wes...@channable.com
> wrote:
>>
>> Hello,
>>
>> I have just ran into the issue of having no `dowloadUrl` again for
>> batch job id 759856332
>>
>>
>> On Thursday, June 7, 2018 at 5:28:34 PM UTC+2, Michael Cloonan
>> (AdWords API Team) wrote:
>>>
>>> Hello,
>>>
>>> We're still investigating these last few. I have followed up with
>>> the team to see if they have any information they can share, which I
>>> will
>>> pass along here when possible.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Thursday, June 7, 2018 at 9:06:55 AM UTC-4, wes...@channable.com
>>> wrote:
Hi Michael,
Any news? I have customers waiting to here from me about this.
Thanks,
Wesley
On Tuesday, June 5, 2018 at 1:57:46 PM UTC+2, Michael Cloonan
(AdWords API Team) wrote:
>
> Hello,
>
> Yes, when the job is done there should always be a downloadUrl
> available so you can fetch the results. I'll pass these IDs along to
> the
> team.
>
> Regards,
> Mike, AdWords API Team
>
> On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com
> wrote:
>>
>> I am having this issue (with the same result as what I sent in
>> the private message) with at least the following 3 batch_job_ids:
>> 744483651
>> 744483600
>> 745226632
>>
>> That is all I can find in the error logs, so it should just be
>> these 3.
>>
>> Also, should we always expect to have a `downloadUrl` from now
>> on? If we don't have one, should I just raise the issue here again?
>>
>> On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan
>> (AdWords API Team) wrote:
>>>
>>> Hello,
>>>
>>> Can you provide the full SOAP request/response for that
>>> particular batch job? You can reply privately to me using the arrow
>>> at the
>>> top-right of my post.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Monday, June 4, 2018 at 8:29:51 AM UTC-4,
>>> wes...@channable.com wrote:
Hi Michael,
I think most of the issues we had are solved. I am still seeing
a few batch jobs that when we download them.
batch_job_id: 744483651
This returns a "ParseResponse" (using the python adwors
library) of:
{'mutateResponse': {'@xmlns':
'https://adwords.google.com/api/adwords/cm/v201802'}}
We expect there to be an `rval` key within the
`mutateResponse`. This is usually where we get the data from the
URL from.
Any advice there?
On
Re: BatchJobService not returning downloadUrl
Hello,
We have regenerated the download URL for that batch job.
Regards,
Mike, AdWords API Team
On Thursday, June 21, 2018 at 7:49:57 AM UTC-4, Michael Cloonan (AdWords
API Team) wrote:
>
> Hello,
>
> I apologize for the delayed turnaround here. I am following up with the
> team to try to find a long-term solution. I think that's the same ID that
> you had shared previously, so I will try to get that download URL
> regenerated for you.
>
> Regards,
> Mike, AdWords API Team
>
> On Thursday, June 21, 2018 at 7:06:27 AM UTC-4, wes...@channable.com
> wrote:
>>
>>
>> Hi all,
>>
>> I also found another batch job today that has no `downloadUrl`
>> batch job id: 759856332
>>
>> On Thursday, June 21, 2018 at 9:03:11 AM UTC+2, wes...@channable.com
>> wrote:
>>>
>>> Hi all,
>>>
>>> Was just checking back in to see if there was any new news, since the
>>> thread hasn't been updated in over a week.
>>>
>>> Cheers,
>>> Wesley
>>>
>>> On Tuesday, June 12, 2018 at 2:20:54 PM UTC+2, Michael Cloonan (AdWords
>>> API Team) wrote:
Hello,
Thanks for the report, we are working hard to identify the underlying
issue here, and I will let you know if we regenerate the download URL for
that batch job ID, or if I have any other information to share regarding
the previous ones you mentioned.
Regards,
Mike, AdWords API Team
On Tuesday, June 12, 2018 at 5:42:31 AM UTC-4, wes...@channable.com
wrote:
>
> Hello,
>
> I have just ran into the issue of having no `dowloadUrl` again for
> batch job id 759856332
>
>
> On Thursday, June 7, 2018 at 5:28:34 PM UTC+2, Michael Cloonan
> (AdWords API Team) wrote:
>>
>> Hello,
>>
>> We're still investigating these last few. I have followed up with the
>> team to see if they have any information they can share, which I will
>> pass
>> along here when possible.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Thursday, June 7, 2018 at 9:06:55 AM UTC-4, wes...@channable.com
>> wrote:
>>>
>>> Hi Michael,
>>>
>>> Any news? I have customers waiting to here from me about this.
>>>
>>> Thanks,
>>> Wesley
>>>
>>> On Tuesday, June 5, 2018 at 1:57:46 PM UTC+2, Michael Cloonan
>>> (AdWords API Team) wrote:
Hello,
Yes, when the job is done there should always be a downloadUrl
available so you can fetch the results. I'll pass these IDs along to
the
team.
Regards,
Mike, AdWords API Team
On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com
wrote:
>
> I am having this issue (with the same result as what I sent in the
> private message) with at least the following 3 batch_job_ids:
> 744483651
> 744483600
> 745226632
>
> That is all I can find in the error logs, so it should just be
> these 3.
>
> Also, should we always expect to have a `downloadUrl` from now on?
> If we don't have one, should I just raise the issue here again?
>
> On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan
> (AdWords API Team) wrote:
>>
>> Hello,
>>
>> Can you provide the full SOAP request/response for that
>> particular batch job? You can reply privately to me using the arrow
>> at the
>> top-right of my post.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com
>> wrote:
>>>
>>> Hi Michael,
>>>
>>> I think most of the issues we had are solved. I am still seeing
>>> a few batch jobs that when we download them.
>>>
>>> batch_job_id: 744483651
>>>
>>> This returns a "ParseResponse" (using the python adwors library)
>>> of:
>>>
>>> {'mutateResponse': {'@xmlns':
>>> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>>>
>>>
>>> We expect there to be an `rval` key within the `mutateResponse`.
>>> This is usually where we get the data from the URL from.
>>>
>>> Any advice there?
>>>
>>>
>>> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan
>>> (AdWords API Team) wrote:
Hello,
We made another pass regenerating download URLs, and they
should no longer result in 404s. Please let me know if you are
having any
more difficulties.
Regards,
Mike, AdWords API Team
On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>
> Thanks for
Re: BatchJobService not returning downloadUrl
Hello,
I apologize for the delayed turnaround here. I am following up with the
team to try to find a long-term solution. I think that's the same ID that
you had shared previously, so I will try to get that download URL
regenerated for you.
Regards,
Mike, AdWords API Team
On Thursday, June 21, 2018 at 7:06:27 AM UTC-4, wes...@channable.com wrote:
>
>
> Hi all,
>
> I also found another batch job today that has no `downloadUrl`
> batch job id: 759856332
>
> On Thursday, June 21, 2018 at 9:03:11 AM UTC+2, wes...@channable.com
> wrote:
>>
>> Hi all,
>>
>> Was just checking back in to see if there was any new news, since the
>> thread hasn't been updated in over a week.
>>
>> Cheers,
>> Wesley
>>
>> On Tuesday, June 12, 2018 at 2:20:54 PM UTC+2, Michael Cloonan (AdWords
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> Thanks for the report, we are working hard to identify the underlying
>>> issue here, and I will let you know if we regenerate the download URL for
>>> that batch job ID, or if I have any other information to share regarding
>>> the previous ones you mentioned.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Tuesday, June 12, 2018 at 5:42:31 AM UTC-4, wes...@channable.com
>>> wrote:
Hello,
I have just ran into the issue of having no `dowloadUrl` again for
batch job id 759856332
On Thursday, June 7, 2018 at 5:28:34 PM UTC+2, Michael Cloonan (AdWords
API Team) wrote:
>
> Hello,
>
> We're still investigating these last few. I have followed up with the
> team to see if they have any information they can share, which I will
> pass
> along here when possible.
>
> Regards,
> Mike, AdWords API Team
>
> On Thursday, June 7, 2018 at 9:06:55 AM UTC-4, wes...@channable.com
> wrote:
>>
>> Hi Michael,
>>
>> Any news? I have customers waiting to here from me about this.
>>
>> Thanks,
>> Wesley
>>
>> On Tuesday, June 5, 2018 at 1:57:46 PM UTC+2, Michael Cloonan
>> (AdWords API Team) wrote:
>>>
>>> Hello,
>>>
>>> Yes, when the job is done there should always be a downloadUrl
>>> available so you can fetch the results. I'll pass these IDs along to
>>> the
>>> team.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com
>>> wrote:
I am having this issue (with the same result as what I sent in the
private message) with at least the following 3 batch_job_ids:
744483651
744483600
745226632
That is all I can find in the error logs, so it should just be
these 3.
Also, should we always expect to have a `downloadUrl` from now on?
If we don't have one, should I just raise the issue here again?
On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan
(AdWords API Team) wrote:
>
> Hello,
>
> Can you provide the full SOAP request/response for that particular
> batch job? You can reply privately to me using the arrow at the
> top-right
> of my post.
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com
> wrote:
>>
>> Hi Michael,
>>
>> I think most of the issues we had are solved. I am still seeing a
>> few batch jobs that when we download them.
>>
>> batch_job_id: 744483651
>>
>> This returns a "ParseResponse" (using the python adwors library)
>> of:
>>
>> {'mutateResponse': {'@xmlns':
>> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>>
>>
>> We expect there to be an `rval` key within the `mutateResponse`.
>> This is usually where we get the data from the URL from.
>>
>> Any advice there?
>>
>>
>> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan
>> (AdWords API Team) wrote:
>>>
>>> Hello,
>>>
>>> We made another pass regenerating download URLs, and they should
>>> no longer result in 404s. Please let me know if you are having any
>>> more
>>> difficulties.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
Thanks for the update, Mike. As I posted earlier, we were
having around 1,000 jobs a day have this issue. Looks like for the
past day
or two, we haven't had any, so it's looking good.
Thanks,
Greg
On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan
Re: BatchJobService not returning downloadUrl
Hi all,
I also found another batch job today that has no `downloadUrl`
batch job id: 759856332
On Thursday, June 21, 2018 at 9:03:11 AM UTC+2, wes...@channable.com wrote:
>
> Hi all,
>
> Was just checking back in to see if there was any new news, since the
> thread hasn't been updated in over a week.
>
> Cheers,
> Wesley
>
> On Tuesday, June 12, 2018 at 2:20:54 PM UTC+2, Michael Cloonan (AdWords
> API Team) wrote:
>>
>> Hello,
>>
>> Thanks for the report, we are working hard to identify the underlying
>> issue here, and I will let you know if we regenerate the download URL for
>> that batch job ID, or if I have any other information to share regarding
>> the previous ones you mentioned.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Tuesday, June 12, 2018 at 5:42:31 AM UTC-4, wes...@channable.com
>> wrote:
>>>
>>> Hello,
>>>
>>> I have just ran into the issue of having no `dowloadUrl` again for batch
>>> job id 759856332
>>>
>>>
>>> On Thursday, June 7, 2018 at 5:28:34 PM UTC+2, Michael Cloonan (AdWords
>>> API Team) wrote:
Hello,
We're still investigating these last few. I have followed up with the
team to see if they have any information they can share, which I will pass
along here when possible.
Regards,
Mike, AdWords API Team
On Thursday, June 7, 2018 at 9:06:55 AM UTC-4, wes...@channable.com
wrote:
>
> Hi Michael,
>
> Any news? I have customers waiting to here from me about this.
>
> Thanks,
> Wesley
>
> On Tuesday, June 5, 2018 at 1:57:46 PM UTC+2, Michael Cloonan (AdWords
> API Team) wrote:
>>
>> Hello,
>>
>> Yes, when the job is done there should always be a downloadUrl
>> available so you can fetch the results. I'll pass these IDs along to the
>> team.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com
>> wrote:
>>>
>>> I am having this issue (with the same result as what I sent in the
>>> private message) with at least the following 3 batch_job_ids:
>>> 744483651
>>> 744483600
>>> 745226632
>>>
>>> That is all I can find in the error logs, so it should just be these
>>> 3.
>>>
>>> Also, should we always expect to have a `downloadUrl` from now on?
>>> If we don't have one, should I just raise the issue here again?
>>>
>>> On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan
>>> (AdWords API Team) wrote:
Hello,
Can you provide the full SOAP request/response for that particular
batch job? You can reply privately to me using the arrow at the
top-right
of my post.
Regards,
Mike, AdWords API Team
On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com
wrote:
>
> Hi Michael,
>
> I think most of the issues we had are solved. I am still seeing a
> few batch jobs that when we download them.
>
> batch_job_id: 744483651
>
> This returns a "ParseResponse" (using the python adwors library)
> of:
>
> {'mutateResponse': {'@xmlns':
> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>
>
> We expect there to be an `rval` key within the `mutateResponse`.
> This is usually where we get the data from the URL from.
>
> Any advice there?
>
>
> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan
> (AdWords API Team) wrote:
>>
>> Hello,
>>
>> We made another pass regenerating download URLs, and they should
>> no longer result in 404s. Please let me know if you are having any
>> more
>> difficulties.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>>>
>>> Thanks for the update, Mike. As I posted earlier, we were having
>>> around 1,000 jobs a day have this issue. Looks like for the past
>>> day or
>>> two, we haven't had any, so it's looking good.
>>>
>>> Thanks,
>>> Greg
>>>
>>> On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan
>>> (AdWords API Team) wrote:
Hello,
Thanks for letting me know. I've passed this information along
to the batch job team and will let you know as soon as I hear
anything
back. I apologize for the inconvenience; obviously having a URL
that
results in a 404 is no better than having no URL at all, so I'm
making sure
that this is still at a high priority for us.
Re: BatchJobService not returning downloadUrl
Hi all,
Was just checking back in to see if there was any new news, since the
thread hasn't been updated in over a week.
Cheers,
Wesley
On Tuesday, June 12, 2018 at 2:20:54 PM UTC+2, Michael Cloonan (AdWords API
Team) wrote:
>
> Hello,
>
> Thanks for the report, we are working hard to identify the underlying
> issue here, and I will let you know if we regenerate the download URL for
> that batch job ID, or if I have any other information to share regarding
> the previous ones you mentioned.
>
> Regards,
> Mike, AdWords API Team
>
> On Tuesday, June 12, 2018 at 5:42:31 AM UTC-4, wes...@channable.com
> wrote:
>>
>> Hello,
>>
>> I have just ran into the issue of having no `dowloadUrl` again for batch
>> job id 759856332
>>
>>
>> On Thursday, June 7, 2018 at 5:28:34 PM UTC+2, Michael Cloonan (AdWords
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> We're still investigating these last few. I have followed up with the
>>> team to see if they have any information they can share, which I will pass
>>> along here when possible.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Thursday, June 7, 2018 at 9:06:55 AM UTC-4, wes...@channable.com
>>> wrote:
Hi Michael,
Any news? I have customers waiting to here from me about this.
Thanks,
Wesley
On Tuesday, June 5, 2018 at 1:57:46 PM UTC+2, Michael Cloonan (AdWords
API Team) wrote:
>
> Hello,
>
> Yes, when the job is done there should always be a downloadUrl
> available so you can fetch the results. I'll pass these IDs along to the
> team.
>
> Regards,
> Mike, AdWords API Team
>
> On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com
> wrote:
>>
>> I am having this issue (with the same result as what I sent in the
>> private message) with at least the following 3 batch_job_ids:
>> 744483651
>> 744483600
>> 745226632
>>
>> That is all I can find in the error logs, so it should just be these
>> 3.
>>
>> Also, should we always expect to have a `downloadUrl` from now on? If
>> we don't have one, should I just raise the issue here again?
>>
>> On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan (AdWords
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> Can you provide the full SOAP request/response for that particular
>>> batch job? You can reply privately to me using the arrow at the
>>> top-right
>>> of my post.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com
>>> wrote:
Hi Michael,
I think most of the issues we had are solved. I am still seeing a
few batch jobs that when we download them.
batch_job_id: 744483651
This returns a "ParseResponse" (using the python adwors library) of:
{'mutateResponse': {'@xmlns':
'https://adwords.google.com/api/adwords/cm/v201802'}}
We expect there to be an `rval` key within the `mutateResponse`.
This is usually where we get the data from the URL from.
Any advice there?
On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan
(AdWords API Team) wrote:
>
> Hello,
>
> We made another pass regenerating download URLs, and they should
> no longer result in 404s. Please let me know if you are having any
> more
> difficulties.
>
> Regards,
> Mike, AdWords API Team
>
> On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>>
>> Thanks for the update, Mike. As I posted earlier, we were having
>> around 1,000 jobs a day have this issue. Looks like for the past day
>> or
>> two, we haven't had any, so it's looking good.
>>
>> Thanks,
>> Greg
>>
>> On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan
>> (AdWords API Team) wrote:
>>>
>>> Hello,
>>>
>>> Thanks for letting me know. I've passed this information along
>>> to the batch job team and will let you know as soon as I hear
>>> anything
>>> back. I apologize for the inconvenience; obviously having a URL
>>> that
>>> results in a 404 is no better than having no URL at all, so I'm
>>> making sure
>>> that this is still at a high priority for us.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Friday, June 1, 2018 at 9:35:20 AM UTC-4,
>>> wes...@channable.com wrote:
Hi Michael,
We actually noticed that you regenerated, because now we are
getting a different error.
Re: BatchJobService not returning downloadUrl
Hello,
Thanks for the report, we are working hard to identify the underlying issue
here, and I will let you know if we regenerate the download URL for that
batch job ID, or if I have any other information to share regarding the
previous ones you mentioned.
Regards,
Mike, AdWords API Team
On Tuesday, June 12, 2018 at 5:42:31 AM UTC-4, wes...@channable.com wrote:
>
> Hello,
>
> I have just ran into the issue of having no `dowloadUrl` again for batch
> job id 759856332
>
>
> On Thursday, June 7, 2018 at 5:28:34 PM UTC+2, Michael Cloonan (AdWords
> API Team) wrote:
>>
>> Hello,
>>
>> We're still investigating these last few. I have followed up with the
>> team to see if they have any information they can share, which I will pass
>> along here when possible.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Thursday, June 7, 2018 at 9:06:55 AM UTC-4, wes...@channable.com
>> wrote:
>>>
>>> Hi Michael,
>>>
>>> Any news? I have customers waiting to here from me about this.
>>>
>>> Thanks,
>>> Wesley
>>>
>>> On Tuesday, June 5, 2018 at 1:57:46 PM UTC+2, Michael Cloonan (AdWords
>>> API Team) wrote:
Hello,
Yes, when the job is done there should always be a downloadUrl
available so you can fetch the results. I'll pass these IDs along to the
team.
Regards,
Mike, AdWords API Team
On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com
wrote:
>
> I am having this issue (with the same result as what I sent in the
> private message) with at least the following 3 batch_job_ids:
> 744483651
> 744483600
> 745226632
>
> That is all I can find in the error logs, so it should just be these 3.
>
> Also, should we always expect to have a `downloadUrl` from now on? If
> we don't have one, should I just raise the issue here again?
>
> On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan (AdWords
> API Team) wrote:
>>
>> Hello,
>>
>> Can you provide the full SOAP request/response for that particular
>> batch job? You can reply privately to me using the arrow at the
>> top-right
>> of my post.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com
>> wrote:
>>>
>>> Hi Michael,
>>>
>>> I think most of the issues we had are solved. I am still seeing a
>>> few batch jobs that when we download them.
>>>
>>> batch_job_id: 744483651
>>>
>>> This returns a "ParseResponse" (using the python adwors library) of:
>>>
>>> {'mutateResponse': {'@xmlns':
>>> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>>>
>>>
>>> We expect there to be an `rval` key within the `mutateResponse`.
>>> This is usually where we get the data from the URL from.
>>>
>>> Any advice there?
>>>
>>>
>>> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan
>>> (AdWords API Team) wrote:
Hello,
We made another pass regenerating download URLs, and they should no
longer result in 404s. Please let me know if you are having any more
difficulties.
Regards,
Mike, AdWords API Team
On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>
> Thanks for the update, Mike. As I posted earlier, we were having
> around 1,000 jobs a day have this issue. Looks like for the past day
> or
> two, we haven't had any, so it's looking good.
>
> Thanks,
> Greg
>
> On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan
> (AdWords API Team) wrote:
>>
>> Hello,
>>
>> Thanks for letting me know. I've passed this information along to
>> the batch job team and will let you know as soon as I hear anything
>> back. I
>> apologize for the inconvenience; obviously having a URL that results
>> in a
>> 404 is no better than having no URL at all, so I'm making sure that
>> this is
>> still at a high priority for us.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com
>> wrote:
>>>
>>> Hi Michael,
>>>
>>> We actually noticed that you regenerated, because now we are
>>> getting a different error.
>>>
>>> For batch job id: 744483600, we now get a `downloadUrl`, but it
>>> returns a 404. We have a few other batch jobs with the same problem.
>>>
>>> Another with the same issue:
>>> batch_job_id = 745104354
>>>
>>> If you need more, I can provide them.
>>>
>>>
>>> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael
Re: BatchJobService not returning downloadUrl
Hello,
I have just ran into the issue of having no `dowloadUrl` again for batch
job id 759856332
On Thursday, June 7, 2018 at 5:28:34 PM UTC+2, Michael Cloonan (AdWords API
Team) wrote:
>
> Hello,
>
> We're still investigating these last few. I have followed up with the team
> to see if they have any information they can share, which I will pass along
> here when possible.
>
> Regards,
> Mike, AdWords API Team
>
> On Thursday, June 7, 2018 at 9:06:55 AM UTC-4, wes...@channable.com
> wrote:
>>
>> Hi Michael,
>>
>> Any news? I have customers waiting to here from me about this.
>>
>> Thanks,
>> Wesley
>>
>> On Tuesday, June 5, 2018 at 1:57:46 PM UTC+2, Michael Cloonan (AdWords
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> Yes, when the job is done there should always be a downloadUrl available
>>> so you can fetch the results. I'll pass these IDs along to the team.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com
>>> wrote:
I am having this issue (with the same result as what I sent in the
private message) with at least the following 3 batch_job_ids:
744483651
744483600
745226632
That is all I can find in the error logs, so it should just be these 3.
Also, should we always expect to have a `downloadUrl` from now on? If
we don't have one, should I just raise the issue here again?
On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan (AdWords
API Team) wrote:
>
> Hello,
>
> Can you provide the full SOAP request/response for that particular
> batch job? You can reply privately to me using the arrow at the top-right
> of my post.
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com
> wrote:
>>
>> Hi Michael,
>>
>> I think most of the issues we had are solved. I am still seeing a few
>> batch jobs that when we download them.
>>
>> batch_job_id: 744483651
>>
>> This returns a "ParseResponse" (using the python adwors library) of:
>>
>> {'mutateResponse': {'@xmlns':
>> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>>
>>
>> We expect there to be an `rval` key within the `mutateResponse`. This
>> is usually where we get the data from the URL from.
>>
>> Any advice there?
>>
>>
>> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan (AdWords
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> We made another pass regenerating download URLs, and they should no
>>> longer result in 404s. Please let me know if you are having any more
>>> difficulties.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
Thanks for the update, Mike. As I posted earlier, we were having
around 1,000 jobs a day have this issue. Looks like for the past day
or
two, we haven't had any, so it's looking good.
Thanks,
Greg
On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan
(AdWords API Team) wrote:
>
> Hello,
>
> Thanks for letting me know. I've passed this information along to
> the batch job team and will let you know as soon as I hear anything
> back. I
> apologize for the inconvenience; obviously having a URL that results
> in a
> 404 is no better than having no URL at all, so I'm making sure that
> this is
> still at a high priority for us.
>
> Regards,
> Mike, AdWords API Team
>
> On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com
> wrote:
>>
>> Hi Michael,
>>
>> We actually noticed that you regenerated, because now we are
>> getting a different error.
>>
>> For batch job id: 744483600, we now get a `downloadUrl`, but it
>> returns a 404. We have a few other batch jobs with the same problem.
>>
>> Another with the same issue:
>> batch_job_id = 745104354
>>
>> If you need more, I can provide them.
>>
>>
>> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan
>> (AdWords API Team) wrote:
>>>
>>> Hello,
>>>
>>> We have regenerated download URLs for all jobs that had
>>> completed without one, and are working to improve our processes so
>>> that we
>>> can reduce the chance of this happening in the future.
>>>
>>> Please let me know if you still have any trouble retrieving the
>>> download URLs for your batch jobs, and please include any relevant
>>> batch
>>> job IDs for
Re: BatchJobService not returning downloadUrl
Hello,
We're still investigating these last few. I have followed up with the team
to see if they have any information they can share, which I will pass along
here when possible.
Regards,
Mike, AdWords API Team
On Thursday, June 7, 2018 at 9:06:55 AM UTC-4, wes...@channable.com wrote:
>
> Hi Michael,
>
> Any news? I have customers waiting to here from me about this.
>
> Thanks,
> Wesley
>
> On Tuesday, June 5, 2018 at 1:57:46 PM UTC+2, Michael Cloonan (AdWords API
> Team) wrote:
>>
>> Hello,
>>
>> Yes, when the job is done there should always be a downloadUrl available
>> so you can fetch the results. I'll pass these IDs along to the team.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com wrote:
>>>
>>> I am having this issue (with the same result as what I sent in the
>>> private message) with at least the following 3 batch_job_ids:
>>> 744483651
>>> 744483600
>>> 745226632
>>>
>>> That is all I can find in the error logs, so it should just be these 3.
>>>
>>> Also, should we always expect to have a `downloadUrl` from now on? If we
>>> don't have one, should I just raise the issue here again?
>>>
>>> On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan (AdWords
>>> API Team) wrote:
Hello,
Can you provide the full SOAP request/response for that particular
batch job? You can reply privately to me using the arrow at the top-right
of my post.
Regards,
Mike, AdWords API Team
On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com
wrote:
>
> Hi Michael,
>
> I think most of the issues we had are solved. I am still seeing a few
> batch jobs that when we download them.
>
> batch_job_id: 744483651
>
> This returns a "ParseResponse" (using the python adwors library) of:
>
> {'mutateResponse': {'@xmlns':
> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>
>
> We expect there to be an `rval` key within the `mutateResponse`. This
> is usually where we get the data from the URL from.
>
> Any advice there?
>
>
> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan (AdWords
> API Team) wrote:
>>
>> Hello,
>>
>> We made another pass regenerating download URLs, and they should no
>> longer result in 404s. Please let me know if you are having any more
>> difficulties.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>>>
>>> Thanks for the update, Mike. As I posted earlier, we were having
>>> around 1,000 jobs a day have this issue. Looks like for the past day or
>>> two, we haven't had any, so it's looking good.
>>>
>>> Thanks,
>>> Greg
>>>
>>> On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan
>>> (AdWords API Team) wrote:
Hello,
Thanks for letting me know. I've passed this information along to
the batch job team and will let you know as soon as I hear anything
back. I
apologize for the inconvenience; obviously having a URL that results
in a
404 is no better than having no URL at all, so I'm making sure that
this is
still at a high priority for us.
Regards,
Mike, AdWords API Team
On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com
wrote:
>
> Hi Michael,
>
> We actually noticed that you regenerated, because now we are
> getting a different error.
>
> For batch job id: 744483600, we now get a `downloadUrl`, but it
> returns a 404. We have a few other batch jobs with the same problem.
>
> Another with the same issue:
> batch_job_id = 745104354
>
> If you need more, I can provide them.
>
>
> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan
> (AdWords API Team) wrote:
>>
>> Hello,
>>
>> We have regenerated download URLs for all jobs that had completed
>> without one, and are working to improve our processes so that we can
>> reduce
>> the chance of this happening in the future.
>>
>> Please let me know if you still have any trouble retrieving the
>> download URLs for your batch jobs, and please include any relevant
>> batch
>> job IDs for ones that aren't fixed so we can investigate.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan
>> (AdWords API Team) wrote:
>>>
>>> Hello,
>>>
>>> Thanks for the additional details. Since it seems to be more
>>>
Re: BatchJobService not returning downloadUrl
Hi Michael,
Any news? I have customers waiting to here from me about this.
Thanks,
Wesley
On Tuesday, June 5, 2018 at 1:57:46 PM UTC+2, Michael Cloonan (AdWords API
Team) wrote:
>
> Hello,
>
> Yes, when the job is done there should always be a downloadUrl available
> so you can fetch the results. I'll pass these IDs along to the team.
>
> Regards,
> Mike, AdWords API Team
>
> On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com
> wrote:
>>
>> I am having this issue (with the same result as what I sent in the
>> private message) with at least the following 3 batch_job_ids:
>> 744483651
>> 744483600
>> 745226632
>>
>> That is all I can find in the error logs, so it should just be these 3.
>>
>> Also, should we always expect to have a `downloadUrl` from now on? If we
>> don't have one, should I just raise the issue here again?
>>
>> On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan (AdWords API
>> Team) wrote:
>>>
>>> Hello,
>>>
>>> Can you provide the full SOAP request/response for that particular batch
>>> job? You can reply privately to me using the arrow at the top-right of my
>>> post.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com wrote:
Hi Michael,
I think most of the issues we had are solved. I am still seeing a few
batch jobs that when we download them.
batch_job_id: 744483651
This returns a "ParseResponse" (using the python adwors library) of:
{'mutateResponse': {'@xmlns':
'https://adwords.google.com/api/adwords/cm/v201802'}}
We expect there to be an `rval` key within the `mutateResponse`. This
is usually where we get the data from the URL from.
Any advice there?
On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan (AdWords
API Team) wrote:
>
> Hello,
>
> We made another pass regenerating download URLs, and they should no
> longer result in 404s. Please let me know if you are having any more
> difficulties.
>
> Regards,
> Mike, AdWords API Team
>
> On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>>
>> Thanks for the update, Mike. As I posted earlier, we were having
>> around 1,000 jobs a day have this issue. Looks like for the past day or
>> two, we haven't had any, so it's looking good.
>>
>> Thanks,
>> Greg
>>
>> On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan (AdWords
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> Thanks for letting me know. I've passed this information along to
>>> the batch job team and will let you know as soon as I hear anything
>>> back. I
>>> apologize for the inconvenience; obviously having a URL that results in
>>> a
>>> 404 is no better than having no URL at all, so I'm making sure that
>>> this is
>>> still at a high priority for us.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com
>>> wrote:
Hi Michael,
We actually noticed that you regenerated, because now we are
getting a different error.
For batch job id: 744483600, we now get a `downloadUrl`, but it
returns a 404. We have a few other batch jobs with the same problem.
Another with the same issue:
batch_job_id = 745104354
If you need more, I can provide them.
On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan
(AdWords API Team) wrote:
>
> Hello,
>
> We have regenerated download URLs for all jobs that had completed
> without one, and are working to improve our processes so that we can
> reduce
> the chance of this happening in the future.
>
> Please let me know if you still have any trouble retrieving the
> download URLs for your batch jobs, and please include any relevant
> batch
> job IDs for ones that aren't fixed so we can investigate.
>
> Regards,
> Mike, AdWords API Team
>
> On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan
> (AdWords API Team) wrote:
>>
>> Hello,
>>
>> Thanks for the additional details. Since it seems to be more
>> widespread than just a one-off error, I've increased the priority
>> internally so that we can try to get to the bottom of this sooner.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com
>> wrote:
>>>
>>> Also, the batch job id listed above was for only a few sent
>>> operations. We have some that we
Re: BatchJobService not returning downloadUrl
Hello,
Yes, when the job is done there should always be a downloadUrl available so
you can fetch the results. I'll pass these IDs along to the team.
Regards,
Mike, AdWords API Team
On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com wrote:
>
> I am having this issue (with the same result as what I sent in the private
> message) with at least the following 3 batch_job_ids:
> 744483651
> 744483600
> 745226632
>
> That is all I can find in the error logs, so it should just be these 3.
>
> Also, should we always expect to have a `downloadUrl` from now on? If we
> don't have one, should I just raise the issue here again?
>
> On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan (AdWords API
> Team) wrote:
>>
>> Hello,
>>
>> Can you provide the full SOAP request/response for that particular batch
>> job? You can reply privately to me using the arrow at the top-right of my
>> post.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com wrote:
>>>
>>> Hi Michael,
>>>
>>> I think most of the issues we had are solved. I am still seeing a few
>>> batch jobs that when we download them.
>>>
>>> batch_job_id: 744483651
>>>
>>> This returns a "ParseResponse" (using the python adwors library) of:
>>>
>>> {'mutateResponse': {'@xmlns':
>>> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>>>
>>>
>>> We expect there to be an `rval` key within the `mutateResponse`. This is
>>> usually where we get the data from the URL from.
>>>
>>> Any advice there?
>>>
>>>
>>> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan (AdWords
>>> API Team) wrote:
Hello,
We made another pass regenerating download URLs, and they should no
longer result in 404s. Please let me know if you are having any more
difficulties.
Regards,
Mike, AdWords API Team
On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>
> Thanks for the update, Mike. As I posted earlier, we were having
> around 1,000 jobs a day have this issue. Looks like for the past day or
> two, we haven't had any, so it's looking good.
>
> Thanks,
> Greg
>
> On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan (AdWords
> API Team) wrote:
>>
>> Hello,
>>
>> Thanks for letting me know. I've passed this information along to the
>> batch job team and will let you know as soon as I hear anything back. I
>> apologize for the inconvenience; obviously having a URL that results in
>> a
>> 404 is no better than having no URL at all, so I'm making sure that this
>> is
>> still at a high priority for us.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com
>> wrote:
>>>
>>> Hi Michael,
>>>
>>> We actually noticed that you regenerated, because now we are getting
>>> a different error.
>>>
>>> For batch job id: 744483600, we now get a `downloadUrl`, but it
>>> returns a 404. We have a few other batch jobs with the same problem.
>>>
>>> Another with the same issue:
>>> batch_job_id = 745104354
>>>
>>> If you need more, I can provide them.
>>>
>>>
>>> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan
>>> (AdWords API Team) wrote:
Hello,
We have regenerated download URLs for all jobs that had completed
without one, and are working to improve our processes so that we can
reduce
the chance of this happening in the future.
Please let me know if you still have any trouble retrieving the
download URLs for your batch jobs, and please include any relevant
batch
job IDs for ones that aren't fixed so we can investigate.
Regards,
Mike, AdWords API Team
On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan
(AdWords API Team) wrote:
>
> Hello,
>
> Thanks for the additional details. Since it seems to be more
> widespread than just a one-off error, I've increased the priority
> internally so that we can try to get to the bottom of this sooner.
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com
> wrote:
>>
>> Also, the batch job id listed above was for only a few sent
>> operations. We have some that we have no dowloadUrl for that contain
>> a lot
>> more operations.
>>
>> batch job id 745031759 gave a response of
>>
>> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104,
>> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
>>
>> but we still have
Re: BatchJobService not returning downloadUrl
I am having this issue (with the same result as what I sent in the private
message) with at least the following 3 batch_job_ids:
744483651
744483600
745226632
That is all I can find in the error logs, so it should just be these 3.
Also, should we always expect to have a `downloadUrl` from now on? If we
don't have one, should I just raise the issue here again?
On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan (AdWords API
Team) wrote:
>
> Hello,
>
> Can you provide the full SOAP request/response for that particular batch
> job? You can reply privately to me using the arrow at the top-right of my
> post.
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com
> wrote:
>>
>> Hi Michael,
>>
>> I think most of the issues we had are solved. I am still seeing a few
>> batch jobs that when we download them.
>>
>> batch_job_id: 744483651
>>
>> This returns a "ParseResponse" (using the python adwors library) of:
>>
>> {'mutateResponse': {'@xmlns':
>> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>>
>>
>> We expect there to be an `rval` key within the `mutateResponse`. This is
>> usually where we get the data from the URL from.
>>
>> Any advice there?
>>
>>
>> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan (AdWords API
>> Team) wrote:
>>>
>>> Hello,
>>>
>>> We made another pass regenerating download URLs, and they should no
>>> longer result in 404s. Please let me know if you are having any more
>>> difficulties.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
Thanks for the update, Mike. As I posted earlier, we were having around
1,000 jobs a day have this issue. Looks like for the past day or two, we
haven't had any, so it's looking good.
Thanks,
Greg
On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan (AdWords
API Team) wrote:
>
> Hello,
>
> Thanks for letting me know. I've passed this information along to the
> batch job team and will let you know as soon as I hear anything back. I
> apologize for the inconvenience; obviously having a URL that results in a
> 404 is no better than having no URL at all, so I'm making sure that this
> is
> still at a high priority for us.
>
> Regards,
> Mike, AdWords API Team
>
> On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com
> wrote:
>>
>> Hi Michael,
>>
>> We actually noticed that you regenerated, because now we are getting
>> a different error.
>>
>> For batch job id: 744483600, we now get a `downloadUrl`, but it
>> returns a 404. We have a few other batch jobs with the same problem.
>>
>> Another with the same issue:
>> batch_job_id = 745104354
>>
>> If you need more, I can provide them.
>>
>>
>> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan (AdWords
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> We have regenerated download URLs for all jobs that had completed
>>> without one, and are working to improve our processes so that we can
>>> reduce
>>> the chance of this happening in the future.
>>>
>>> Please let me know if you still have any trouble retrieving the
>>> download URLs for your batch jobs, and please include any relevant
>>> batch
>>> job IDs for ones that aren't fixed so we can investigate.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan
>>> (AdWords API Team) wrote:
Hello,
Thanks for the additional details. Since it seems to be more
widespread than just a one-off error, I've increased the priority
internally so that we can try to get to the bottom of this sooner.
Regards,
Mike, AdWords API Team
On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com
wrote:
>
> Also, the batch job id listed above was for only a few sent
> operations. We have some that we have no dowloadUrl for that contain
> a lot
> more operations.
>
> batch job id 745031759 gave a response of
>
> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104,
> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
>
> but we still have no downloadUrl
>
>
> On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan
> (AdWords API Team) wrote:
>>
>> Hello,
>>
>> That is strange; I will get in contact with the team in charge of
>> that service and see what we can do to get you the downloadUrl, and
>> also
>> investigate why this happened.
>>
Re: BatchJobService not returning downloadUrl
Hello,
Can you provide the full SOAP request/response for that particular batch
job? You can reply privately to me using the arrow at the top-right of my
post.
Regards,
Mike, AdWords API Team
On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com wrote:
>
> Hi Michael,
>
> I think most of the issues we had are solved. I am still seeing a few
> batch jobs that when we download them.
>
> batch_job_id: 744483651
>
> This returns a "ParseResponse" (using the python adwors library) of:
>
> {'mutateResponse': {'@xmlns':
> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>
>
> We expect there to be an `rval` key within the `mutateResponse`. This is
> usually where we get the data from the URL from.
>
> Any advice there?
>
>
> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan (AdWords API
> Team) wrote:
>>
>> Hello,
>>
>> We made another pass regenerating download URLs, and they should no
>> longer result in 404s. Please let me know if you are having any more
>> difficulties.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>>>
>>> Thanks for the update, Mike. As I posted earlier, we were having around
>>> 1,000 jobs a day have this issue. Looks like for the past day or two, we
>>> haven't had any, so it's looking good.
>>>
>>> Thanks,
>>> Greg
>>>
>>> On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan (AdWords
>>> API Team) wrote:
Hello,
Thanks for letting me know. I've passed this information along to the
batch job team and will let you know as soon as I hear anything back. I
apologize for the inconvenience; obviously having a URL that results in a
404 is no better than having no URL at all, so I'm making sure that this
is
still at a high priority for us.
Regards,
Mike, AdWords API Team
On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com
wrote:
>
> Hi Michael,
>
> We actually noticed that you regenerated, because now we are getting a
> different error.
>
> For batch job id: 744483600, we now get a `downloadUrl`, but it
> returns a 404. We have a few other batch jobs with the same problem.
>
> Another with the same issue:
> batch_job_id = 745104354
>
> If you need more, I can provide them.
>
>
> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan (AdWords
> API Team) wrote:
>>
>> Hello,
>>
>> We have regenerated download URLs for all jobs that had completed
>> without one, and are working to improve our processes so that we can
>> reduce
>> the chance of this happening in the future.
>>
>> Please let me know if you still have any trouble retrieving the
>> download URLs for your batch jobs, and please include any relevant batch
>> job IDs for ones that aren't fixed so we can investigate.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan
>> (AdWords API Team) wrote:
>>>
>>> Hello,
>>>
>>> Thanks for the additional details. Since it seems to be more
>>> widespread than just a one-off error, I've increased the priority
>>> internally so that we can try to get to the bottom of this sooner.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com
>>> wrote:
Also, the batch job id listed above was for only a few sent
operations. We have some that we have no dowloadUrl for that contain a
lot
more operations.
batch job id 745031759 gave a response of
'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104,
'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
but we still have no downloadUrl
On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan
(AdWords API Team) wrote:
>
> Hello,
>
> That is strange; I will get in contact with the team in charge of
> that service and see what we can do to get you the downloadUrl, and
> also
> investigate why this happened.
>
> Regards,
> Mike, AdWords API Team
>
> On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com
> wrote:
>>
>> We are heavy users of the Adwords API (on behalf of our customers)
>> and are experiencing some issues with batch jobs.
>>
>> When we query the BatchJobService for a specific batch job id, we
>> don't get a downloadUrl in the response. We were under the
>> assumption that we should always get a downloadUrl from the response.
>>
>> We've had these issues before, but they have been
Re: BatchJobService not returning downloadUrl
Hi Michael,
I think most of the issues we had are solved. I am still seeing a few batch
jobs that when we download them.
batch_job_id: 744483651
This returns a "ParseResponse" (using the python adwors library) of:
{'mutateResponse': {'@xmlns':
'https://adwords.google.com/api/adwords/cm/v201802'}}
We expect there to be an `rval` key within the `mutateResponse`. This is
usually where we get the data from the URL from.
Any advice there?
On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan (AdWords API
Team) wrote:
>
> Hello,
>
> We made another pass regenerating download URLs, and they should no longer
> result in 404s. Please let me know if you are having any more difficulties.
>
> Regards,
> Mike, AdWords API Team
>
> On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>>
>> Thanks for the update, Mike. As I posted earlier, we were having around
>> 1,000 jobs a day have this issue. Looks like for the past day or two, we
>> haven't had any, so it's looking good.
>>
>> Thanks,
>> Greg
>>
>> On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan (AdWords API
>> Team) wrote:
>>>
>>> Hello,
>>>
>>> Thanks for letting me know. I've passed this information along to the
>>> batch job team and will let you know as soon as I hear anything back. I
>>> apologize for the inconvenience; obviously having a URL that results in a
>>> 404 is no better than having no URL at all, so I'm making sure that this is
>>> still at a high priority for us.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com wrote:
Hi Michael,
We actually noticed that you regenerated, because now we are getting a
different error.
For batch job id: 744483600, we now get a `downloadUrl`, but it returns
a 404. We have a few other batch jobs with the same problem.
Another with the same issue:
batch_job_id = 745104354
If you need more, I can provide them.
On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan (AdWords
API Team) wrote:
>
> Hello,
>
> We have regenerated download URLs for all jobs that had completed
> without one, and are working to improve our processes so that we can
> reduce
> the chance of this happening in the future.
>
> Please let me know if you still have any trouble retrieving the
> download URLs for your batch jobs, and please include any relevant batch
> job IDs for ones that aren't fixed so we can investigate.
>
> Regards,
> Mike, AdWords API Team
>
> On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan (AdWords
> API Team) wrote:
>>
>> Hello,
>>
>> Thanks for the additional details. Since it seems to be more
>> widespread than just a one-off error, I've increased the priority
>> internally so that we can try to get to the bottom of this sooner.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com
>> wrote:
>>>
>>> Also, the batch job id listed above was for only a few sent
>>> operations. We have some that we have no dowloadUrl for that contain a
>>> lot
>>> more operations.
>>>
>>> batch job id 745031759 gave a response of
>>>
>>> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104,
>>> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
>>>
>>> but we still have no downloadUrl
>>>
>>>
>>> On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan
>>> (AdWords API Team) wrote:
Hello,
That is strange; I will get in contact with the team in charge of
that service and see what we can do to get you the downloadUrl, and
also
investigate why this happened.
Regards,
Mike, AdWords API Team
On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com
wrote:
>
> We are heavy users of the Adwords API (on behalf of our customers)
> and are experiencing some issues with batch jobs.
>
> When we query the BatchJobService for a specific batch job id, we
> don't get a downloadUrl in the response. We were under the assumption
> that we should always get a downloadUrl from the response.
>
> We've had these issues before, but they have been exacerbated in the
> last two days.
>
> Concretely, we are using the BatchJobService to send BatchJob's to
> e.g. create new campaigns, adgroups, ads etc.
>
> Here are the API docs for it:
> https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
> The docs indicate that the field 'downloadUrl' is *always* present in
> a
Re: BatchJobService not returning downloadUrl
Hello,
We made another pass regenerating download URLs, and they should no longer
result in 404s. Please let me know if you are having any more difficulties.
Regards,
Mike, AdWords API Team
On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>
> Thanks for the update, Mike. As I posted earlier, we were having around
> 1,000 jobs a day have this issue. Looks like for the past day or two, we
> haven't had any, so it's looking good.
>
> Thanks,
> Greg
>
> On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan (AdWords API
> Team) wrote:
>>
>> Hello,
>>
>> Thanks for letting me know. I've passed this information along to the
>> batch job team and will let you know as soon as I hear anything back. I
>> apologize for the inconvenience; obviously having a URL that results in a
>> 404 is no better than having no URL at all, so I'm making sure that this is
>> still at a high priority for us.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com wrote:
>>>
>>> Hi Michael,
>>>
>>> We actually noticed that you regenerated, because now we are getting a
>>> different error.
>>>
>>> For batch job id: 744483600, we now get a `downloadUrl`, but it returns
>>> a 404. We have a few other batch jobs with the same problem.
>>>
>>> Another with the same issue:
>>> batch_job_id = 745104354
>>>
>>> If you need more, I can provide them.
>>>
>>>
>>> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan (AdWords
>>> API Team) wrote:
Hello,
We have regenerated download URLs for all jobs that had completed
without one, and are working to improve our processes so that we can
reduce
the chance of this happening in the future.
Please let me know if you still have any trouble retrieving the
download URLs for your batch jobs, and please include any relevant batch
job IDs for ones that aren't fixed so we can investigate.
Regards,
Mike, AdWords API Team
On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan (AdWords
API Team) wrote:
>
> Hello,
>
> Thanks for the additional details. Since it seems to be more
> widespread than just a one-off error, I've increased the priority
> internally so that we can try to get to the bottom of this sooner.
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com
> wrote:
>>
>> Also, the batch job id listed above was for only a few sent
>> operations. We have some that we have no dowloadUrl for that contain a
>> lot
>> more operations.
>>
>> batch job id 745031759 gave a response of
>>
>> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104,
>> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
>>
>> but we still have no downloadUrl
>>
>>
>> On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan (AdWords
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> That is strange; I will get in contact with the team in charge of
>>> that service and see what we can do to get you the downloadUrl, and
>>> also
>>> investigate why this happened.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com
>>> wrote:
We are heavy users of the Adwords API (on behalf of our customers) and
are experiencing some issues with batch jobs.
When we query the BatchJobService for a specific batch job id, we
don't get a downloadUrl in the response. We were under the assumption
that we should always get a downloadUrl from the response.
We've had these issues before, but they have been exacerbated in the
last two days.
Concretely, we are using the BatchJobService to send BatchJob's to
e.g. create new campaigns, adgroups, ads etc.
Here are the API docs for it:
https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
The docs indicate that the field 'downloadUrl' is *always* present in
a response.
We are using the `googleads` python library (version 10.1.0), with
adwords version `v201802`
Here is an example of the selector we use
selector = {
'fields': ['Id', 'Status', 'DownloadUrl'],
'predicates': [
{
'field': 'Id',
'operator': 'EQUALS',
'values': [batch_job_id]
}
]
}
and an example `batch_job_id` we use is `745158738` (the client's
account id is available upon request)
Re: BatchJobService not returning downloadUrl
Thanks for the update, Mike. As I posted earlier, we were having around
1,000 jobs a day have this issue. Looks like for the past day or two, we
haven't had any, so it's looking good.
Thanks,
Greg
On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan (AdWords API
Team) wrote:
>
> Hello,
>
> Thanks for letting me know. I've passed this information along to the
> batch job team and will let you know as soon as I hear anything back. I
> apologize for the inconvenience; obviously having a URL that results in a
> 404 is no better than having no URL at all, so I'm making sure that this is
> still at a high priority for us.
>
> Regards,
> Mike, AdWords API Team
>
> On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com
> wrote:
>>
>> Hi Michael,
>>
>> We actually noticed that you regenerated, because now we are getting a
>> different error.
>>
>> For batch job id: 744483600, we now get a `downloadUrl`, but it returns a
>> 404. We have a few other batch jobs with the same problem.
>>
>> Another with the same issue:
>> batch_job_id = 745104354
>>
>> If you need more, I can provide them.
>>
>>
>> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan (AdWords API
>> Team) wrote:
>>>
>>> Hello,
>>>
>>> We have regenerated download URLs for all jobs that had completed
>>> without one, and are working to improve our processes so that we can reduce
>>> the chance of this happening in the future.
>>>
>>> Please let me know if you still have any trouble retrieving the download
>>> URLs for your batch jobs, and please include any relevant batch job IDs for
>>> ones that aren't fixed so we can investigate.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan (AdWords
>>> API Team) wrote:
Hello,
Thanks for the additional details. Since it seems to be more widespread
than just a one-off error, I've increased the priority internally so that
we can try to get to the bottom of this sooner.
Regards,
Mike, AdWords API Team
On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com
wrote:
>
> Also, the batch job id listed above was for only a few sent
> operations. We have some that we have no dowloadUrl for that contain a
> lot
> more operations.
>
> batch job id 745031759 gave a response of
>
> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104,
> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
>
> but we still have no downloadUrl
>
>
> On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan (AdWords
> API Team) wrote:
>>
>> Hello,
>>
>> That is strange; I will get in contact with the team in charge of
>> that service and see what we can do to get you the downloadUrl, and also
>> investigate why this happened.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com
>> wrote:
>>>
>>> We are heavy users of the Adwords API (on behalf of our customers) and
>>> are experiencing some issues with batch jobs.
>>>
>>> When we query the BatchJobService for a specific batch job id, we don't
>>> get a downloadUrl in the response. We were under the assumption that we
>>> should always get a downloadUrl from the response.
>>>
>>> We've had these issues before, but they have been exacerbated in the
>>> last two days.
>>>
>>> Concretely, we are using the BatchJobService to send BatchJob's to e.g.
>>> create new campaigns, adgroups, ads etc.
>>>
>>> Here are the API docs for it:
>>> https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
>>> The docs indicate that the field 'downloadUrl' is *always* present in a
>>> response.
>>>
>>> We are using the `googleads` python library (version 10.1.0), with
>>> adwords version `v201802`
>>>
>>> Here is an example of the selector we use
>>>
>>> selector = {
>>> 'fields': ['Id', 'Status', 'DownloadUrl'],
>>> 'predicates': [
>>> {
>>> 'field': 'Id',
>>> 'operator': 'EQUALS',
>>> 'values': [batch_job_id]
>>> }
>>> ]
>>> }
>>>
>>> and an example `batch_job_id` we use is `745158738` (the client's
>>> account id is available upon request)
>>>
>>> The return we get from using this selector is:
>>>
>>> (BatchJob){
>>>id = 745158738
>>>status = "DONE"
>>>progressStats =
>>> (ProgressStats){
>>> numOperationsExecuted = 2
>>> numOperationsSucceeded = 2
>>> estimatedPercentExecuted = 2147483647
>>> numResultsWritten = 2
>>> }
>>> }
Re: BatchJobService not returning downloadUrl
Hello,
Thanks for letting me know. I've passed this information along to the batch
job team and will let you know as soon as I hear anything back. I apologize
for the inconvenience; obviously having a URL that results in a 404 is no
better than having no URL at all, so I'm making sure that this is still at
a high priority for us.
Regards,
Mike, AdWords API Team
On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com wrote:
>
> Hi Michael,
>
> We actually noticed that you regenerated, because now we are getting a
> different error.
>
> For batch job id: 744483600, we now get a `downloadUrl`, but it returns a
> 404. We have a few other batch jobs with the same problem.
>
> Another with the same issue:
> batch_job_id = 745104354
>
> If you need more, I can provide them.
>
>
> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan (AdWords API
> Team) wrote:
>>
>> Hello,
>>
>> We have regenerated download URLs for all jobs that had completed without
>> one, and are working to improve our processes so that we can reduce the
>> chance of this happening in the future.
>>
>> Please let me know if you still have any trouble retrieving the download
>> URLs for your batch jobs, and please include any relevant batch job IDs for
>> ones that aren't fixed so we can investigate.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan (AdWords
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> Thanks for the additional details. Since it seems to be more widespread
>>> than just a one-off error, I've increased the priority internally so that
>>> we can try to get to the bottom of this sooner.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com wrote:
Also, the batch job id listed above was for only a few sent operations.
We have some that we have no dowloadUrl for that contain a lot more
operations.
batch job id 745031759 gave a response of
'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104,
'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
but we still have no downloadUrl
On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan (AdWords
API Team) wrote:
>
> Hello,
>
> That is strange; I will get in contact with the team in charge of that
> service and see what we can do to get you the downloadUrl, and also
> investigate why this happened.
>
> Regards,
> Mike, AdWords API Team
>
> On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com
> wrote:
>>
>> We are heavy users of the Adwords API (on behalf of our customers) and
>> are experiencing some issues with batch jobs.
>>
>> When we query the BatchJobService for a specific batch job id, we don't
>> get a downloadUrl in the response. We were under the assumption that we
>> should always get a downloadUrl from the response.
>>
>> We've had these issues before, but they have been exacerbated in the
>> last two days.
>>
>> Concretely, we are using the BatchJobService to send BatchJob's to e.g.
>> create new campaigns, adgroups, ads etc.
>>
>> Here are the API docs for it:
>> https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
>> The docs indicate that the field 'downloadUrl' is *always* present in a
>> response.
>>
>> We are using the `googleads` python library (version 10.1.0), with
>> adwords version `v201802`
>>
>> Here is an example of the selector we use
>>
>> selector = {
>> 'fields': ['Id', 'Status', 'DownloadUrl'],
>> 'predicates': [
>> {
>> 'field': 'Id',
>> 'operator': 'EQUALS',
>> 'values': [batch_job_id]
>> }
>> ]
>> }
>>
>> and an example `batch_job_id` we use is `745158738` (the client's
>> account id is available upon request)
>>
>> The return we get from using this selector is:
>>
>> (BatchJob){
>>id = 745158738
>>status = "DONE"
>>progressStats =
>> (ProgressStats){
>> numOperationsExecuted = 2
>> numOperationsSucceeded = 2
>> estimatedPercentExecuted = 2147483647
>> numResultsWritten = 2
>> }
>> }
>>
>>
>> If we instead use the AWQL:
>>
>> `SELECT Id, Status, DownloadUrl WHERE Id = 745158738`
>>
>> then we get
>>
>> {
>> 'id': 745158738,
>> 'status': 'DONE',
>> 'progressStats': {
>> 'numOperationsExecuted': 2,
>> 'numOperationsSucceeded': 2,
>> 'estimatedPercentExecuted': 2147483647,
>> 'numResultsWritten': 2
>> },
>>
Re: BatchJobService not returning downloadUrl
Hi Michael,
We actually noticed that you regenerated, because now we are getting a
different error.
For batch job id: 744483600, we now get a `downloadUrl`, but it returns a
404. We have a few other batch jobs with the same problem.
Another with the same issue:
batch_job_id = 745104354
If you need more, I can provide them.
On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan (AdWords API
Team) wrote:
>
> Hello,
>
> We have regenerated download URLs for all jobs that had completed without
> one, and are working to improve our processes so that we can reduce the
> chance of this happening in the future.
>
> Please let me know if you still have any trouble retrieving the download
> URLs for your batch jobs, and please include any relevant batch job IDs for
> ones that aren't fixed so we can investigate.
>
> Regards,
> Mike, AdWords API Team
>
> On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan (AdWords API
> Team) wrote:
>>
>> Hello,
>>
>> Thanks for the additional details. Since it seems to be more widespread
>> than just a one-off error, I've increased the priority internally so that
>> we can try to get to the bottom of this sooner.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com
>> wrote:
>>>
>>> Also, the batch job id listed above was for only a few sent operations.
>>> We have some that we have no dowloadUrl for that contain a lot more
>>> operations.
>>>
>>> batch job id 745031759 gave a response of
>>>
>>> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104,
>>> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
>>>
>>> but we still have no downloadUrl
>>>
>>>
>>> On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan (AdWords
>>> API Team) wrote:
Hello,
That is strange; I will get in contact with the team in charge of that
service and see what we can do to get you the downloadUrl, and also
investigate why this happened.
Regards,
Mike, AdWords API Team
On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com
wrote:
>
> We are heavy users of the Adwords API (on behalf of our customers) and
> are experiencing some issues with batch jobs.
>
> When we query the BatchJobService for a specific batch job id, we don't
> get a downloadUrl in the response. We were under the assumption that we
> should always get a downloadUrl from the response.
>
> We've had these issues before, but they have been exacerbated in the last
> two days.
>
> Concretely, we are using the BatchJobService to send BatchJob's to e.g.
> create new campaigns, adgroups, ads etc.
>
> Here are the API docs for it:
> https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
> The docs indicate that the field 'downloadUrl' is *always* present in a
> response.
>
> We are using the `googleads` python library (version 10.1.0), with
> adwords version `v201802`
>
> Here is an example of the selector we use
>
> selector = {
> 'fields': ['Id', 'Status', 'DownloadUrl'],
> 'predicates': [
> {
> 'field': 'Id',
> 'operator': 'EQUALS',
> 'values': [batch_job_id]
> }
> ]
> }
>
> and an example `batch_job_id` we use is `745158738` (the client's account
> id is available upon request)
>
> The return we get from using this selector is:
>
> (BatchJob){
>id = 745158738
>status = "DONE"
>progressStats =
> (ProgressStats){
> numOperationsExecuted = 2
> numOperationsSucceeded = 2
> estimatedPercentExecuted = 2147483647
> numResultsWritten = 2
> }
> }
>
>
> If we instead use the AWQL:
>
> `SELECT Id, Status, DownloadUrl WHERE Id = 745158738`
>
> then we get
>
> {
> 'id': 745158738,
> 'status': 'DONE',
> 'progressStats': {
> 'numOperationsExecuted': 2,
> 'numOperationsSucceeded': 2,
> 'estimatedPercentExecuted': 2147483647,
> 'numResultsWritten': 2
> },
> 'uploadUrl': None,
> 'downloadUrl': None,
> 'processingErrors': [],
> 'diskUsageQuotaBalance': None
> }
>
> which more accurately shows that we are not receiving anything for the
> `downloadUrl`
> (We also get a strange number for `estimatedPercentExecuted`, but we
> assume this is because the number is 2^31-1, the largest signed 32-bit
> integer.
> Not sure if this matters, but figured we should point it out)
>
> Any idea what is going on? Because we send so many batch jobs per day for
> varying customers, this
Re: BatchJobService not returning downloadUrl
Hi Michael,
We actually noticed that you regenerated, because now we are getting a
different error.
For batch job id: 744483600
We now have a `downloadUrl` of
'https://batch-job-download-prod-ebe9b43.storage.googleapis.com/221920724/0.results.xml?GoogleAccessId=926043054183-rbu1gkdushnqrfcf47gser4u8qse2...@developer.gserviceaccount.com=1530394430628=EAe5iF5wbFai4UK5jGCvIeHk7gQiiiW6db1oUjkHU7gMgsL3mj2CpqQBl0arxna0Tv8CZ2dsyeJZXY1dJBv558sqvylFApPLfFHlawfSKAgCBqxXjGEwJ4uNZfSQvSAXsUEZDGafx13NEug1zyneTsF7m%2FQm8cG%2Bw%2F2IfF%2FDkfBAcYamYgU7d7QW4ctGWEnXQGftJ8cRxb%2B7nwo%2FKYlRHzG%2B3Zw%2F4Awtmdggs00YDHQocx47CxW8J25UWklvsQ7mmHhCQ7s22V8K%2F2gFLFavnyYv6o8QWN6I%2Bk9nrH5UR5qArYvVdlBSXuVP%2F97eVRhnICvTfCzT7v0fuYiShMEtTA%3D%3D'
which returns a 404. We have a few other batch jobs with the same problem.
batch_job_id = 745104354
downloadUrl =
https://batch-job-download-prod-ebe9b43.storage.googleapis.com/221920724/0.results.xml?GoogleAccessId=926043054183-rbu1gkdushnqrfcf47gser4u8qse2...@developer.gserviceaccount.com=1530394430641=Rf9npjISaSvlPMyIARBg7xlJaNEBgULAVexSUnV10N15LaksgTPGcZXtyYHpvXVifeqkJHNFM7rPgblqY7TtlsXzPLOxLWW%2BJuVO%2FKjV7QA8S64qnGTSvWv7e7pztMxmn5%2Fbc4gWEgC9SQ8ZuUl%2Fz8NkbbAM0aonrOMNirKmFESeiro9z4HKuVxMPjA%2ByfudklV6vIItlLoBtq%2FxW6FX7ahGRlrIBh9otpNwq72RLAYqT47z8b53necAGdPgEBGHxvuzfMYkbaPP3PypH6stzS1YRCPSZVNUxTTgDBsMa8E0mejAkrXO%2BFLP5SWjfOeiQgF1r8cDt1oXTtvfIniBaQ%3D%3D
On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan (AdWords API
Team) wrote:
>
> Hello,
>
> We have regenerated download URLs for all jobs that had completed without
> one, and are working to improve our processes so that we can reduce the
> chance of this happening in the future.
>
> Please let me know if you still have any trouble retrieving the download
> URLs for your batch jobs, and please include any relevant batch job IDs for
> ones that aren't fixed so we can investigate.
>
> Regards,
> Mike, AdWords API Team
>
> On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan (AdWords API
> Team) wrote:
>>
>> Hello,
>>
>> Thanks for the additional details. Since it seems to be more widespread
>> than just a one-off error, I've increased the priority internally so that
>> we can try to get to the bottom of this sooner.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com
>> wrote:
>>>
>>> Also, the batch job id listed above was for only a few sent operations.
>>> We have some that we have no dowloadUrl for that contain a lot more
>>> operations.
>>>
>>> batch job id 745031759 gave a response of
>>>
>>> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104,
>>> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
>>>
>>> but we still have no downloadUrl
>>>
>>>
>>> On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan (AdWords
>>> API Team) wrote:
Hello,
That is strange; I will get in contact with the team in charge of that
service and see what we can do to get you the downloadUrl, and also
investigate why this happened.
Regards,
Mike, AdWords API Team
On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com
wrote:
>
> We are heavy users of the Adwords API (on behalf of our customers) and
> are experiencing some issues with batch jobs.
>
> When we query the BatchJobService for a specific batch job id, we don't
> get a downloadUrl in the response. We were under the assumption that we
> should always get a downloadUrl from the response.
>
> We've had these issues before, but they have been exacerbated in the last
> two days.
>
> Concretely, we are using the BatchJobService to send BatchJob's to e.g.
> create new campaigns, adgroups, ads etc.
>
> Here are the API docs for it:
> https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
> The docs indicate that the field 'downloadUrl' is *always* present in a
> response.
>
> We are using the `googleads` python library (version 10.1.0), with
> adwords version `v201802`
>
> Here is an example of the selector we use
>
> selector = {
> 'fields': ['Id', 'Status', 'DownloadUrl'],
> 'predicates': [
> {
> 'field': 'Id',
> 'operator': 'EQUALS',
> 'values': [batch_job_id]
> }
> ]
> }
>
> and an example `batch_job_id` we use is `745158738` (the client's account
> id is available upon request)
>
> The return we get from using this selector is:
>
> (BatchJob){
>id = 745158738
>status = "DONE"
>progressStats =
> (ProgressStats){
> numOperationsExecuted = 2
> numOperationsSucceeded = 2
> estimatedPercentExecuted = 2147483647
>
Re: BatchJobService not returning downloadUrl
Hello,
We have regenerated download URLs for all jobs that had completed without
one, and are working to improve our processes so that we can reduce the
chance of this happening in the future.
Please let me know if you still have any trouble retrieving the download
URLs for your batch jobs, and please include any relevant batch job IDs for
ones that aren't fixed so we can investigate.
Regards,
Mike, AdWords API Team
On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan (AdWords API
Team) wrote:
>
> Hello,
>
> Thanks for the additional details. Since it seems to be more widespread
> than just a one-off error, I've increased the priority internally so that
> we can try to get to the bottom of this sooner.
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com wrote:
>>
>> Also, the batch job id listed above was for only a few sent operations.
>> We have some that we have no dowloadUrl for that contain a lot more
>> operations.
>>
>> batch job id 745031759 gave a response of
>>
>> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104,
>> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
>>
>> but we still have no downloadUrl
>>
>>
>> On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan (AdWords API
>> Team) wrote:
>>>
>>> Hello,
>>>
>>> That is strange; I will get in contact with the team in charge of that
>>> service and see what we can do to get you the downloadUrl, and also
>>> investigate why this happened.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com wrote:
We are heavy users of the Adwords API (on behalf of our customers) and are
experiencing some issues with batch jobs.
When we query the BatchJobService for a specific batch job id, we don't
get a downloadUrl in the response. We were under the assumption that we
should always get a downloadUrl from the response.
We've had these issues before, but they have been exacerbated in the last
two days.
Concretely, we are using the BatchJobService to send BatchJob's to e.g.
create new campaigns, adgroups, ads etc.
Here are the API docs for it:
https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
The docs indicate that the field 'downloadUrl' is *always* present in a
response.
We are using the `googleads` python library (version 10.1.0), with adwords
version `v201802`
Here is an example of the selector we use
selector = {
'fields': ['Id', 'Status', 'DownloadUrl'],
'predicates': [
{
'field': 'Id',
'operator': 'EQUALS',
'values': [batch_job_id]
}
]
}
and an example `batch_job_id` we use is `745158738` (the client's account
id is available upon request)
The return we get from using this selector is:
(BatchJob){
id = 745158738
status = "DONE"
progressStats =
(ProgressStats){
numOperationsExecuted = 2
numOperationsSucceeded = 2
estimatedPercentExecuted = 2147483647
numResultsWritten = 2
}
}
If we instead use the AWQL:
`SELECT Id, Status, DownloadUrl WHERE Id = 745158738`
then we get
{
'id': 745158738,
'status': 'DONE',
'progressStats': {
'numOperationsExecuted': 2,
'numOperationsSucceeded': 2,
'estimatedPercentExecuted': 2147483647,
'numResultsWritten': 2
},
'uploadUrl': None,
'downloadUrl': None,
'processingErrors': [],
'diskUsageQuotaBalance': None
}
which more accurately shows that we are not receiving anything for the
`downloadUrl`
(We also get a strange number for `estimatedPercentExecuted`, but we
assume this is because the number is 2^31-1, the largest signed 32-bit
integer.
Not sure if this matters, but figured we should point it out)
Any idea what is going on? Because we send so many batch jobs per day for
varying customers, this is giving us a lot of errors.
I've seen in the forum that the BatchJobService is experiencing
difficulties, but like I said, we also have gotten this before.
Another user that had a similar issue:
https://groups.google.com/forum/#!searchin/adwords-api/downloadUrl|sort:relevance/adwords-api/ntmtnFLPhWo/SSO4Qr-KDQAJ
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
You received this message because you are
Re: BatchJobService not returning downloadUrl
Hello,
Thanks for the additional details. Since it seems to be more widespread
than just a one-off error, I've increased the priority internally so that
we can try to get to the bottom of this sooner.
Regards,
Mike, AdWords API Team
On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com wrote:
>
> Also, the batch job id listed above was for only a few sent operations. We
> have some that we have no dowloadUrl for that contain a lot more operations.
>
> batch job id 745031759 gave a response of
>
> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104,
> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
>
> but we still have no downloadUrl
>
>
> On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan (AdWords API
> Team) wrote:
>>
>> Hello,
>>
>> That is strange; I will get in contact with the team in charge of that
>> service and see what we can do to get you the downloadUrl, and also
>> investigate why this happened.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com wrote:
>>>
>>> We are heavy users of the Adwords API (on behalf of our customers) and are
>>> experiencing some issues with batch jobs.
>>>
>>> When we query the BatchJobService for a specific batch job id, we don't get
>>> a downloadUrl in the response. We were under the assumption that we should
>>> always get a downloadUrl from the response.
>>>
>>> We've had these issues before, but they have been exacerbated in the last
>>> two days.
>>>
>>> Concretely, we are using the BatchJobService to send BatchJob's to e.g.
>>> create new campaigns, adgroups, ads etc.
>>>
>>> Here are the API docs for it:
>>> https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
>>> The docs indicate that the field 'downloadUrl' is *always* present in a
>>> response.
>>>
>>> We are using the `googleads` python library (version 10.1.0), with adwords
>>> version `v201802`
>>>
>>> Here is an example of the selector we use
>>>
>>> selector = {
>>> 'fields': ['Id', 'Status', 'DownloadUrl'],
>>> 'predicates': [
>>> {
>>> 'field': 'Id',
>>> 'operator': 'EQUALS',
>>> 'values': [batch_job_id]
>>> }
>>> ]
>>> }
>>>
>>> and an example `batch_job_id` we use is `745158738` (the client's account
>>> id is available upon request)
>>>
>>> The return we get from using this selector is:
>>>
>>> (BatchJob){
>>>id = 745158738
>>>status = "DONE"
>>>progressStats =
>>> (ProgressStats){
>>> numOperationsExecuted = 2
>>> numOperationsSucceeded = 2
>>> estimatedPercentExecuted = 2147483647
>>> numResultsWritten = 2
>>> }
>>> }
>>>
>>>
>>> If we instead use the AWQL:
>>>
>>> `SELECT Id, Status, DownloadUrl WHERE Id = 745158738`
>>>
>>> then we get
>>>
>>> {
>>> 'id': 745158738,
>>> 'status': 'DONE',
>>> 'progressStats': {
>>> 'numOperationsExecuted': 2,
>>> 'numOperationsSucceeded': 2,
>>> 'estimatedPercentExecuted': 2147483647,
>>> 'numResultsWritten': 2
>>> },
>>> 'uploadUrl': None,
>>> 'downloadUrl': None,
>>> 'processingErrors': [],
>>> 'diskUsageQuotaBalance': None
>>> }
>>>
>>> which more accurately shows that we are not receiving anything for the
>>> `downloadUrl`
>>> (We also get a strange number for `estimatedPercentExecuted`, but we assume
>>> this is because the number is 2^31-1, the largest signed 32-bit integer.
>>> Not sure if this matters, but figured we should point it out)
>>>
>>> Any idea what is going on? Because we send so many batch jobs per day for
>>> varying customers, this is giving us a lot of errors.
>>>
>>> I've seen in the forum that the BatchJobService is experiencing
>>> difficulties, but like I said, we also have gotten this before.
>>>
>>>
>>> Another user that had a similar issue:
>>> https://groups.google.com/forum/#!searchin/adwords-api/downloadUrl|sort:relevance/adwords-api/ntmtnFLPhWo/SSO4Qr-KDQAJ
>>>
>>>
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--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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To view this discussion on
Re: BatchJobService not returning downloadUrl
Also, the batch job id listed above was for only a few sent operations. We
have some that we have no dowloadUrl for that contain a lot more operations.
batch job id 745031759 gave a response of
'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104,
'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
but we still have no downloadUrl
On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan (AdWords API
Team) wrote:
>
> Hello,
>
> That is strange; I will get in contact with the team in charge of that
> service and see what we can do to get you the downloadUrl, and also
> investigate why this happened.
>
> Regards,
> Mike, AdWords API Team
>
> On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com
> wrote:
>>
>> We are heavy users of the Adwords API (on behalf of our customers) and are
>> experiencing some issues with batch jobs.
>>
>> When we query the BatchJobService for a specific batch job id, we don't get
>> a downloadUrl in the response. We were under the assumption that we should
>> always get a downloadUrl from the response.
>>
>> We've had these issues before, but they have been exacerbated in the last
>> two days.
>>
>> Concretely, we are using the BatchJobService to send BatchJob's to e.g.
>> create new campaigns, adgroups, ads etc.
>>
>> Here are the API docs for it:
>> https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
>> The docs indicate that the field 'downloadUrl' is *always* present in a
>> response.
>>
>> We are using the `googleads` python library (version 10.1.0), with adwords
>> version `v201802`
>>
>> Here is an example of the selector we use
>>
>> selector = {
>> 'fields': ['Id', 'Status', 'DownloadUrl'],
>> 'predicates': [
>> {
>> 'field': 'Id',
>> 'operator': 'EQUALS',
>> 'values': [batch_job_id]
>> }
>> ]
>> }
>>
>> and an example `batch_job_id` we use is `745158738` (the client's account id
>> is available upon request)
>>
>> The return we get from using this selector is:
>>
>> (BatchJob){
>>id = 745158738
>>status = "DONE"
>>progressStats =
>> (ProgressStats){
>> numOperationsExecuted = 2
>> numOperationsSucceeded = 2
>> estimatedPercentExecuted = 2147483647
>> numResultsWritten = 2
>> }
>> }
>>
>>
>> If we instead use the AWQL:
>>
>> `SELECT Id, Status, DownloadUrl WHERE Id = 745158738`
>>
>> then we get
>>
>> {
>> 'id': 745158738,
>> 'status': 'DONE',
>> 'progressStats': {
>> 'numOperationsExecuted': 2,
>> 'numOperationsSucceeded': 2,
>> 'estimatedPercentExecuted': 2147483647,
>> 'numResultsWritten': 2
>> },
>> 'uploadUrl': None,
>> 'downloadUrl': None,
>> 'processingErrors': [],
>> 'diskUsageQuotaBalance': None
>> }
>>
>> which more accurately shows that we are not receiving anything for the
>> `downloadUrl`
>> (We also get a strange number for `estimatedPercentExecuted`, but we assume
>> this is because the number is 2^31-1, the largest signed 32-bit integer.
>> Not sure if this matters, but figured we should point it out)
>>
>> Any idea what is going on? Because we send so many batch jobs per day for
>> varying customers, this is giving us a lot of errors.
>>
>> I've seen in the forum that the BatchJobService is experiencing
>> difficulties, but like I said, we also have gotten this before.
>>
>>
>> Another user that had a similar issue:
>> https://groups.google.com/forum/#!searchin/adwords-api/downloadUrl|sort:relevance/adwords-api/ntmtnFLPhWo/SSO4Qr-KDQAJ
>>
>>
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--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
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Re: BatchJobService not returning downloadUrl
It's not just happening for this one batch job. We have a lot that have
been having this issue.
On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan (AdWords API
Team) wrote:
>
> Hello,
>
> That is strange; I will get in contact with the team in charge of that
> service and see what we can do to get you the downloadUrl, and also
> investigate why this happened.
>
> Regards,
> Mike, AdWords API Team
>
> On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com
> wrote:
>>
>> We are heavy users of the Adwords API (on behalf of our customers) and are
>> experiencing some issues with batch jobs.
>>
>> When we query the BatchJobService for a specific batch job id, we don't get
>> a downloadUrl in the response. We were under the assumption that we should
>> always get a downloadUrl from the response.
>>
>> We've had these issues before, but they have been exacerbated in the last
>> two days.
>>
>> Concretely, we are using the BatchJobService to send BatchJob's to e.g.
>> create new campaigns, adgroups, ads etc.
>>
>> Here are the API docs for it:
>> https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
>> The docs indicate that the field 'downloadUrl' is *always* present in a
>> response.
>>
>> We are using the `googleads` python library (version 10.1.0), with adwords
>> version `v201802`
>>
>> Here is an example of the selector we use
>>
>> selector = {
>> 'fields': ['Id', 'Status', 'DownloadUrl'],
>> 'predicates': [
>> {
>> 'field': 'Id',
>> 'operator': 'EQUALS',
>> 'values': [batch_job_id]
>> }
>> ]
>> }
>>
>> and an example `batch_job_id` we use is `745158738` (the client's account id
>> is available upon request)
>>
>> The return we get from using this selector is:
>>
>> (BatchJob){
>>id = 745158738
>>status = "DONE"
>>progressStats =
>> (ProgressStats){
>> numOperationsExecuted = 2
>> numOperationsSucceeded = 2
>> estimatedPercentExecuted = 2147483647
>> numResultsWritten = 2
>> }
>> }
>>
>>
>> If we instead use the AWQL:
>>
>> `SELECT Id, Status, DownloadUrl WHERE Id = 745158738`
>>
>> then we get
>>
>> {
>> 'id': 745158738,
>> 'status': 'DONE',
>> 'progressStats': {
>> 'numOperationsExecuted': 2,
>> 'numOperationsSucceeded': 2,
>> 'estimatedPercentExecuted': 2147483647,
>> 'numResultsWritten': 2
>> },
>> 'uploadUrl': None,
>> 'downloadUrl': None,
>> 'processingErrors': [],
>> 'diskUsageQuotaBalance': None
>> }
>>
>> which more accurately shows that we are not receiving anything for the
>> `downloadUrl`
>> (We also get a strange number for `estimatedPercentExecuted`, but we assume
>> this is because the number is 2^31-1, the largest signed 32-bit integer.
>> Not sure if this matters, but figured we should point it out)
>>
>> Any idea what is going on? Because we send so many batch jobs per day for
>> varying customers, this is giving us a lot of errors.
>>
>> I've seen in the forum that the BatchJobService is experiencing
>> difficulties, but like I said, we also have gotten this before.
>>
>>
>> Another user that had a similar issue:
>> https://groups.google.com/forum/#!searchin/adwords-api/downloadUrl|sort:relevance/adwords-api/ntmtnFLPhWo/SSO4Qr-KDQAJ
>>
>>
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
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Re: BatchJobService not returning downloadUrl
I've also been having the same type of issue. I emailed API support
directly yesterday. We've been having around a thousand or so jobs per day
the past few days with this type of issue (the status showing as DONE, but
there is no download URL to be able to get the results). Here are a
handful of job ids from the past couple hours with this issue (I also just
emailed these in a reply to the support response I got, FYI):
745536273
745442031
745255265
Thanks,
Greg
On Friday, May 25, 2018 at 2:03:17 PM UTC-5, Michael Cloonan (AdWords API
Team) wrote:
>
> Hello,
>
> That is strange; I will get in contact with the team in charge of that
> service and see what we can do to get you the downloadUrl, and also
> investigate why this happened.
>
> Regards,
> Mike, AdWords API Team
>
> On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com
> wrote:
>>
>> We are heavy users of the Adwords API (on behalf of our customers) and are
>> experiencing some issues with batch jobs.
>>
>> When we query the BatchJobService for a specific batch job id, we don't get
>> a downloadUrl in the response. We were under the assumption that we should
>> always get a downloadUrl from the response.
>>
>> We've had these issues before, but they have been exacerbated in the last
>> two days.
>>
>> Concretely, we are using the BatchJobService to send BatchJob's to e.g.
>> create new campaigns, adgroups, ads etc.
>>
>> Here are the API docs for it:
>> https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
>> The docs indicate that the field 'downloadUrl' is *always* present in a
>> response.
>>
>> We are using the `googleads` python library (version 10.1.0), with adwords
>> version `v201802`
>>
>> Here is an example of the selector we use
>>
>> selector = {
>> 'fields': ['Id', 'Status', 'DownloadUrl'],
>> 'predicates': [
>> {
>> 'field': 'Id',
>> 'operator': 'EQUALS',
>> 'values': [batch_job_id]
>> }
>> ]
>> }
>>
>> and an example `batch_job_id` we use is `745158738` (the client's account id
>> is available upon request)
>>
>> The return we get from using this selector is:
>>
>> (BatchJob){
>>id = 745158738
>>status = "DONE"
>>progressStats =
>> (ProgressStats){
>> numOperationsExecuted = 2
>> numOperationsSucceeded = 2
>> estimatedPercentExecuted = 2147483647
>> numResultsWritten = 2
>> }
>> }
>>
>>
>> If we instead use the AWQL:
>>
>> `SELECT Id, Status, DownloadUrl WHERE Id = 745158738`
>>
>> then we get
>>
>> {
>> 'id': 745158738,
>> 'status': 'DONE',
>> 'progressStats': {
>> 'numOperationsExecuted': 2,
>> 'numOperationsSucceeded': 2,
>> 'estimatedPercentExecuted': 2147483647,
>> 'numResultsWritten': 2
>> },
>> 'uploadUrl': None,
>> 'downloadUrl': None,
>> 'processingErrors': [],
>> 'diskUsageQuotaBalance': None
>> }
>>
>> which more accurately shows that we are not receiving anything for the
>> `downloadUrl`
>> (We also get a strange number for `estimatedPercentExecuted`, but we assume
>> this is because the number is 2^31-1, the largest signed 32-bit integer.
>> Not sure if this matters, but figured we should point it out)
>>
>> Any idea what is going on? Because we send so many batch jobs per day for
>> varying customers, this is giving us a lot of errors.
>>
>> I've seen in the forum that the BatchJobService is experiencing
>> difficulties, but like I said, we also have gotten this before.
>>
>>
>> Another user that had a similar issue:
>> https://groups.google.com/forum/#!searchin/adwords-api/downloadUrl|sort:relevance/adwords-api/ntmtnFLPhWo/SSO4Qr-KDQAJ
>>
>>
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https://googleadsdeveloper.blogspot.com/
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Re: BatchJobService not returning downloadUrl
Hello,
That is strange; I will get in contact with the team in charge of that
service and see what we can do to get you the downloadUrl, and also
investigate why this happened.
Regards,
Mike, AdWords API Team
On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com wrote:
>
> We are heavy users of the Adwords API (on behalf of our customers) and are
> experiencing some issues with batch jobs.
>
> When we query the BatchJobService for a specific batch job id, we don't get a
> downloadUrl in the response. We were under the assumption that we should
> always get a downloadUrl from the response.
>
> We've had these issues before, but they have been exacerbated in the last two
> days.
>
> Concretely, we are using the BatchJobService to send BatchJob's to e.g.
> create new campaigns, adgroups, ads etc.
>
> Here are the API docs for it:
> https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
> The docs indicate that the field 'downloadUrl' is *always* present in a
> response.
>
> We are using the `googleads` python library (version 10.1.0), with adwords
> version `v201802`
>
> Here is an example of the selector we use
>
> selector = {
> 'fields': ['Id', 'Status', 'DownloadUrl'],
> 'predicates': [
> {
> 'field': 'Id',
> 'operator': 'EQUALS',
> 'values': [batch_job_id]
> }
> ]
> }
>
> and an example `batch_job_id` we use is `745158738` (the client's account id
> is available upon request)
>
> The return we get from using this selector is:
>
> (BatchJob){
>id = 745158738
>status = "DONE"
>progressStats =
> (ProgressStats){
> numOperationsExecuted = 2
> numOperationsSucceeded = 2
> estimatedPercentExecuted = 2147483647
> numResultsWritten = 2
> }
> }
>
>
> If we instead use the AWQL:
>
> `SELECT Id, Status, DownloadUrl WHERE Id = 745158738`
>
> then we get
>
> {
> 'id': 745158738,
> 'status': 'DONE',
> 'progressStats': {
> 'numOperationsExecuted': 2,
> 'numOperationsSucceeded': 2,
> 'estimatedPercentExecuted': 2147483647,
> 'numResultsWritten': 2
> },
> 'uploadUrl': None,
> 'downloadUrl': None,
> 'processingErrors': [],
> 'diskUsageQuotaBalance': None
> }
>
> which more accurately shows that we are not receiving anything for the
> `downloadUrl`
> (We also get a strange number for `estimatedPercentExecuted`, but we assume
> this is because the number is 2^31-1, the largest signed 32-bit integer.
> Not sure if this matters, but figured we should point it out)
>
> Any idea what is going on? Because we send so many batch jobs per day for
> varying customers, this is giving us a lot of errors.
>
> I've seen in the forum that the BatchJobService is experiencing difficulties,
> but like I said, we also have gotten this before.
>
>
> Another user that had a similar issue:
> https://groups.google.com/forum/#!searchin/adwords-api/downloadUrl|sort:relevance/adwords-api/ntmtnFLPhWo/SSO4Qr-KDQAJ
>
>
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
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BatchJobService not returning downloadUrl
We are heavy users of the Adwords API (on behalf of our customers) and are
experiencing some issues with batch jobs.
When we query the BatchJobService for a specific batch job id, we don't get a
downloadUrl in the response. We were under the assumption that we should always
get a downloadUrl from the response.
We've had these issues before, but they have been exacerbated in the last two
days.
Concretely, we are using the BatchJobService to send BatchJob's to e.g. create
new campaigns, adgroups, ads etc.
Here are the API docs for it:
https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
The docs indicate that the field 'downloadUrl' is *always* present in a
response.
We are using the `googleads` python library (version 10.1.0), with adwords
version `v201802`
Here is an example of the selector we use
selector = {
'fields': ['Id', 'Status', 'DownloadUrl'],
'predicates': [
{
'field': 'Id',
'operator': 'EQUALS',
'values': [batch_job_id]
}
]
}
and an example `batch_job_id` we use is `745158738` (the client's account id is
available upon request)
The return we get from using this selector is:
(BatchJob){
id = 745158738
status = "DONE"
progressStats =
(ProgressStats){
numOperationsExecuted = 2
numOperationsSucceeded = 2
estimatedPercentExecuted = 2147483647
numResultsWritten = 2
}
}
If we instead use the AWQL:
`SELECT Id, Status, DownloadUrl WHERE Id = 745158738`
then we get
{
'id': 745158738,
'status': 'DONE',
'progressStats': {
'numOperationsExecuted': 2,
'numOperationsSucceeded': 2,
'estimatedPercentExecuted': 2147483647,
'numResultsWritten': 2
},
'uploadUrl': None,
'downloadUrl': None,
'processingErrors': [],
'diskUsageQuotaBalance': None
}
which more accurately shows that we are not receiving anything for the
`downloadUrl`
(We also get a strange number for `estimatedPercentExecuted`, but we assume
this is because the number is 2^31-1, the largest signed 32-bit integer.
Not sure if this matters, but figured we should point it out)
Any idea what is going on? Because we send so many batch jobs per day for
varying customers, this is giving us a lot of errors.
I've seen in the forum that the BatchJobService is experiencing difficulties,
but like I said, we also have gotten this before.
Another user that had a similar issue:
https://groups.google.com/forum/#!searchin/adwords-api/downloadUrl|sort:relevance/adwords-api/ntmtnFLPhWo/SSO4Qr-KDQAJ
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
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Groups "AdWords API and Google Ads API Forum" group.
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