Re: [AFMUG] Ticketing systems

Seems like at one point everything was rt / request tracker. That not around anymore ? - Reply message - From: "Chuck McCown via AF" To: "AnimalFarm Microwave Users Group" Cc: Subject: [AFMUG] Ticketing systems Date: Sun, Apr 9, 2023 10:22 AM What are these tickets of which you

Re: [AFMUG] Ticketing systems

What are these tickets of which you speak Ohhh yes, I have dim memories of “the time before fiber” when things would stop working correctly leading to unhappy customers. -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com

Re: [AFMUG] Ticketing systems

If you find one which is inexpensive and works reliably let me know. I'm using osticket which works except it sometimes doesn't flag a ticket correctly after a customer replies to an open ticket. So you end up with a customer which has replied but you don't realize has replied. Pisses me and

Re: [AFMUG] Ticketing systems

Give preference to the ones that are both. bp On 4/9/2023 6:42 AM, Adam Moffett wrote: What are current opinions on best ticketing systems? Seems like everything is expensive or terrible or both. Get Outlook for iOS -- AF mailing list AF@af.afmug.com

[AFMUG] Ticketing systems

What are current opinions on best ticketing systems? Seems like everything is expensive or terrible or both. Get Outlook for iOS -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com