Re: [AFMUG] Require Recent Web Browser?

[Sean Heskett]

Use modern technologies.  Your customer base is tech savvy enough and
should not be using old browsers and if they are then too bad.

2 cents

-sean


On Wed, Mar 14, 2018 at 5:49 PM Forrest Christian (List Account) <
li...@packetflux.com> wrote:

> A bit of a survey here
>
> A couple of features I'm looking at for current/future products would be
> much easier to implement using a certain feature found only in relatively
> new web browsers, aka, Chrome/Firefox/Edge updated within the last year.
>
> One specific browser feature I'm looking at is webassembly.  Various tools
> out there indicate that around 87% of the installed/active browsers on the
> internet are recent enough for native support.   Most of the browsers
> gained support for this feature early to mid last year.   With autoupdates
> being the rule instead of the exception, anyone on a recent auto-updating
> web browser should support this.  I'm mostly concerned about 'the rest'.
>
> Support for the older browsers is possible, but it adds a level of
> complexity (specifically a level of testing) which I would prefer not to do
> if I could get away without it.
>
> To be clear:  Almost all of the functionality of the upcoming products
> won't require these functions.  A specific example of something that might
> require this is setting up the scripting functionality as I'm looking at
> various technologies which would work best if I could run a chunk of
> webassembly code in the browser as part of the code editor.  However, other
> than editing a script, the rest of the functionality would work fine.
>
> Thoughts?
>
> --
> *Forrest Christian* *CEO**, PacketFlux Technologies, Inc.*
> Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
> 
> forre...@imach.com | http://www.packetflux.com
>   
>   
>
>

Re: [AFMUG] Require Recent Web Browser?

[can...@believewireless.net]

You are selling a product to technology folks. Requiring the latest browser
shouldn't be an issue. Although,
I'm sure they are some WISPs still running their business on XP.

On Wed, Mar 14, 2018 at 7:49 PM, Forrest Christian (List Account) <
li...@packetflux.com> wrote:

> A bit of a survey here
>
> A couple of features I'm looking at for current/future products would be
> much easier to implement using a certain feature found only in relatively
> new web browsers, aka, Chrome/Firefox/Edge updated within the last year.
>
> One specific browser feature I'm looking at is webassembly.  Various tools
> out there indicate that around 87% of the installed/active browsers on the
> internet are recent enough for native support.   Most of the browsers
> gained support for this feature early to mid last year.   With autoupdates
> being the rule instead of the exception, anyone on a recent auto-updating
> web browser should support this.  I'm mostly concerned about 'the rest'.
>
> Support for the older browsers is possible, but it adds a level of
> complexity (specifically a level of testing) which I would prefer not to do
> if I could get away without it.
>
> To be clear:  Almost all of the functionality of the upcoming products
> won't require these functions.  A specific example of something that might
> require this is setting up the scripting functionality as I'm looking at
> various technologies which would work best if I could run a chunk of
> webassembly code in the browser as part of the code editor.  However, other
> than editing a script, the rest of the functionality would work fine.
>
> Thoughts?
>
> --
> *Forrest Christian* *CEO**, PacketFlux Technologies, Inc.*
> Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
> 
> forre...@imach.com | http://www.packetflux.com
>   
>   
>
>

Re: [AFMUG] [WISPA Members] Down tilt for 450i

[Jeff Broadwick - Lists]

I’d put it into LinkPlanner.

Jeff Broadwick
CTIconnect
312-205-2519 Office
574-220-7826 Cell
jbroadw...@cticonnect.com

> On Mar 14, 2018, at 8:25 PM, Jay Weekley  wrote:
> 
> Actually, we'll probably only want to cover 5 miles at most.
> 
> Jay Weekley wrote:
>> We're putting up a KP Performance KPPA-900DP-90S for use with the 900
>> MHz 450i APs. How much down tilt would you use to serve customers up to
>> 7 miles away? It has zero electrical down tilt
>> ___
>> Members mailing list
>> memb...@wispa.org
>> http://lists.wispa.org/mailman/listinfo/members
>> 
>> ---
>> This email has been checked for viruses by AVG.
>> http://www.avg.com
>> 
>> 
> 
> ___
> Members mailing list
> memb...@wispa.org
> http://lists.wispa.org/mailman/listinfo/members

Re: [AFMUG] [WISPA Members] Down tilt for 450i

[Jay Weekley]

Actually, we'll probably only want to cover 5 miles at most.

Jay Weekley wrote:

We're putting up a KP Performance KPPA-900DP-90S for use with the 900
MHz 450i APs. How much down tilt would you use to serve customers up to
7 miles away? It has zero electrical down tilt
___
Members mailing list
memb...@wispa.org
http://lists.wispa.org/mailman/listinfo/members

---
This email has been checked for viruses by AVG.
http://www.avg.com

Re: [AFMUG] Require Recent Web Browser?

[Darin Steffl]

Don't worry about the 5-10% of people running old browsers. It's easy to
tell customers to use a modern browser to gain full functionality. It's
easy and free to upgrade browsers.

On Wed, Mar 14, 2018 at 6:49 PM, Forrest Christian (List Account) <
li...@packetflux.com> wrote:

> A bit of a survey here
>
> A couple of features I'm looking at for current/future products would be
> much easier to implement using a certain feature found only in relatively
> new web browsers, aka, Chrome/Firefox/Edge updated within the last year.
>
> One specific browser feature I'm looking at is webassembly.  Various tools
> out there indicate that around 87% of the installed/active browsers on the
> internet are recent enough for native support.   Most of the browsers
> gained support for this feature early to mid last year.   With autoupdates
> being the rule instead of the exception, anyone on a recent auto-updating
> web browser should support this.  I'm mostly concerned about 'the rest'.
>
> Support for the older browsers is possible, but it adds a level of
> complexity (specifically a level of testing) which I would prefer not to do
> if I could get away without it.
>
> To be clear:  Almost all of the functionality of the upcoming products
> won't require these functions.  A specific example of something that might
> require this is setting up the scripting functionality as I'm looking at
> various technologies which would work best if I could run a chunk of
> webassembly code in the browser as part of the code editor.  However, other
> than editing a script, the rest of the functionality would work fine.
>
> Thoughts?
>
> --
> *Forrest Christian* *CEO**, PacketFlux Technologies, Inc.*
> Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
> 
> forre...@imach.com | http://www.packetflux.com
>   
>   
>
>


-- 
Darin Steffl
Minnesota WiFi
www.mnwifi.com
507-634-WiFi
 Like us on Facebook

Re: [AFMUG] Expenses

[Mark Radabaugh]

Tax advice from a mailing list is worth every penny you paid for it.   If you 
want to get creative with the tax code, hire a tax accountant.   Just remember 
that when the IRS comes calling, it’s not the accountant that ends up paying.

Mark

> On Mar 14, 2018, at 5:52 PM, Matt Hoppes  
> wrote:
> 
> So I got to thinking about something today. 
> 
> Pretty much anything needed to run the business you can expense. 
> 
> What about a surgery?  Being the principle owner of a small shop I have to be 
> able to work. If without a surgery (say rotator cuff of something) the 
> business won’t run - is there a way to expense that?
> 
> Just like I can expense PPE, or switches?
> 
> Or a health savings account?  What creative options do I have?

[AFMUG] Down tilt for 450i

[Jay Weekley]

We're putting up a KP Performance KPPA-900DP-90S for use with the 900 
MHz 450i APs. How much down tilt would you use to serve customers up to 
7 miles away? It has zero electrical down tilt

Re: [AFMUG] How far from a tower is safe?

[Jaime Solorza]

Away

Jaime Solorza

On Wed, Mar 14, 2018, 9:25 AM Jay Weekley  wrote:

> I've heard there is a formula to determine how far from a tower someone
> can be to be safe from objects that are dropped.  You know, wrenches
> etc.  Can anyone give me some quick guidance?
>

Re: [AFMUG] The things in Slack...

[Jaime Solorza]

Yikes

Jaime Solorza

On Wed, Mar 14, 2018, 2:11 PM Mike Hammett  wrote:

> Someone posted a link to this, "https://www.thewisp.com/pages/bjs;
>
> The page header is, "WISP Training Video for BJ's".
>
>
> Apparently I haven't been installing in the right neighborhoods.
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions 
> 
> 
> 
> 
> Midwest Internet Exchange 
> 
> 
> 
> The Brothers WISP 
> 
>
>
> 
>
>

Re: [AFMUG] The things in Slack...

[CBB - Jay Fuller]

i'd select young hot college townsmaybefor 1000 alex? lol

  - Original Message - 
  From: Mike Hammett 
  To: af@afmug.com 
  Sent: Wednesday, March 14, 2018 3:11 PM
  Subject: [AFMUG] The things in Slack...


  Someone posted a link to this, "https://www.thewisp.com/pages/bjs;

  The page header is, "WISP Training Video for BJ's".


  Apparently I haven't been installing in the right neighborhoods.




  -
  Mike Hammett
  Intelligent Computing Solutions

  Midwest Internet Exchange

  The Brothers WISP

Re: [AFMUG] Expenses

[Keefe John]

Did you hurt it on the job?

Keefe


On 3/14/2018 4:52 PM, Matt Hoppes wrote:

So I got to thinking about something today.

Pretty much anything needed to run the business you can expense.

What about a surgery?  Being the principle owner of a small shop I have to be 
able to work. If without a surgery (say rotator cuff of something) the business 
won’t run - is there a way to expense that?

Just like I can expense PPE, or switches?

Or a health savings account?  What creative options do I have?

Re: [AFMUG] Fwd: 8 hours no lunch

[Faisal Imtiaz]

que lindo ! 

Faisal Imtiaz 
Snappy Internet & Telecom 
http://www.snappytelecom.net 

Tel: 305 663 5518 x 232 

Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net 

> From: "Jaime Solorza" 
> To: "Animal Farm" 
> Sent: Wednesday, March 14, 2018 9:37:55 AM
> Subject: [AFMUG] Fwd: 8 hours no lunch

> test
> Jaime Solorza
> Wireless Systems Architect
> 915-861-1390

> -- Forwarded message --
> From: Jaime Solorza < losguyswirel...@gmail.com >
> Date: Mon, Mar 12, 2018 at 5:23 PM
> Subject: 8 hours no lunch
> To: Animal Farm < af@afmug.com >

> Tested and certifiedyay us

> Jaime Solorza

Re: [AFMUG] Expenses

[Faisal Imtiaz]

I guess it depends on who does the surgery.

If you can get your local plumber or car mechanic to do it, then I am sure you 
can expense it ! 

:)


Faisal Imtiaz
Snappy Internet & Telecom
http://www.snappytelecom.net

Tel: 305 663 5518 x 232

Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net

- Original Message -
> From: "Matt Hoppes" 
> To: af@afmug.com
> Sent: Wednesday, March 14, 2018 5:52:43 PM
> Subject: [AFMUG] Expenses

> So I got to thinking about something today.
> 
> Pretty much anything needed to run the business you can expense.
> 
> What about a surgery?  Being the principle owner of a small shop I have to be
> able to work. If without a surgery (say rotator cuff of something) the 
> business
> won’t run - is there a way to expense that?
> 
> Just like I can expense PPE, or switches?
> 
> Or a health savings account?  What creative options do I have?

Re: [AFMUG] Expenses

[Steve Jones]

turn it in under workmans comp

On Wed, Mar 14, 2018 at 4:52 PM, Matt Hoppes <
mattli...@rivervalleyinternet.net> wrote:

> So I got to thinking about something today.
>
> Pretty much anything needed to run the business you can expense.
>
> What about a surgery?  Being the principle owner of a small shop I have to
> be able to work. If without a surgery (say rotator cuff of something) the
> business won’t run - is there a way to expense that?
>
> Just like I can expense PPE, or switches?
>
> Or a health savings account?  What creative options do I have?

Re: [AFMUG] Expenses

[Chuck McCown]

If you are self insured you can expense medical expenses.

-Original Message- 
From: Matt Hoppes

Sent: Wednesday, March 14, 2018 3:52 PM
To: af@afmug.com
Subject: [AFMUG] Expenses

So I got to thinking about something today.

Pretty much anything needed to run the business you can expense.

What about a surgery?  Being the principle owner of a small shop I have to 
be able to work. If without a surgery (say rotator cuff of something) the 
business won’t run - is there a way to expense that?


Just like I can expense PPE, or switches?

Or a health savings account?  What creative options do I have? 

Re: [AFMUG] 8 hours no lunch

[Bruce Robertson]

I like porn far more than is healthy...

On 3/14/18 1:16 PM, Jaime Solorza wrote:

Tested and certifiedyay us

Jaime Solorza

Re: [AFMUG] How far from a tower is safe?

[Lewis Bergman]

Yes. Stand up wind. If guyed, stand 2/3 of the way out of the guy length.
If not 20 percent of the tower height on up wind side.

Of course I just made all that up. I usually like to stand next to
something I can jump under, like my truck or trailer.

On Wed, Mar 14, 2018, 10:25 AM Jay Weekley 
wrote:

> I've heard there is a formula to determine how far from a tower someone
> can be to be safe from objects that are dropped.  You know, wrenches
> etc.  Can anyone give me some quick guidance?
>

[AFMUG] Circuit breaker clearance

[Chuck McCown]

I am installing a backup generator.  I know  you have to have 3 feet of 
clearance between a circuit breaker panel front and anything else.
Do I need 3 feet from the side of the generator where it’s disconnect switch is 
and then another 3 feet to the transfer switch that will be mounted on an H 
frame on that same side?  So 6 feet total?

Re: [AFMUG] testing

[Colin Stanners]

Got it

On Wed, Mar 14, 2018 at 5:21 AM, Justin Marshall  wrote:

> testing
>

Re: [AFMUG] APC UPS remote energy usage monitoring

[Sean Heskett]

consumption at a tower should be pretty constant unless you have a lot of
HVAC turning on and off.

here's a good cacti template

https://docs.cacti.net/usertemplate:data:apc:apcupsd

-sean



On Wed, Mar 14, 2018 at 1:14 AM, Kurt Fankhauser 
wrote:

> I have several of the APC SMX with Network Management card installed a
> remote towers. These will show me historical data for energy usage at the
> site. (see attached pic)
>
> Is there any way to pull data from these with SNMP and have it put into a
> website showing Multiple tower sites and how much power they have consumed
> per site per month? Maybe someone has already made a script or something
> that does this? I am willing to pay someone to make this if its possible to
> do.
>

Re: [AFMUG] PMP 320 SM Power Supply

[Sean Heskett]

i don't think it's in compliance with those standards.

i believe it uses the same power scheme as the PMP430 AP which is 48Vdc
split pair.

here's a link to the cambium support site that has all the manuals and spec
sheets: https://support.cambiumnetworks.com/files/pmp320/

-sean



On Wed, Mar 14, 2018 at 3:23 AM, Justin Marshall  wrote:

> Hi,
>
>
>
> Does anyone know which POE standard the 320 SM is in compliance with?
> 802.3af/ad/at/etc?
>
>
>
> Thanks,
>
> Justin
>

Re: [AFMUG] How far from a tower is safe?

[Sean Heskett]

1/2 the height.

so 100' tower has a 50' radius drop zone.

-sean


On Wed, Mar 14, 2018 at 9:25 AM, Jay Weekley 
wrote:

> I've heard there is a formula to determine how far from a tower someone
> can be to be safe from objects that are dropped.  You know, wrenches etc.
> Can anyone give me some quick guidance?
>

Re: [AFMUG] Site Survey Tools

[Eric Muehleisen]

Drone w/4k camera

On Wed, Mar 14, 2018 at 5:15 AM, Matt  wrote:

> Say you have a customer that you cannot reach from there rooftop etc.
> They want to know how tall of a tower they need.  Has anyone developed
> any tools for this such as telescopic pole etc?
>

Re: [AFMUG] How far from a tower is safe?

[Chuck McCown]

It depends on whether they are aiming for you...

-Original Message- 
From: Jay Weekley 
Sent: Wednesday, March 14, 2018 9:25 AM 
To: af@afmug.com 
Subject: [AFMUG] How far from a tower is safe? 

I've heard there is a formula to determine how far from a tower someone 
can be to be safe from objects that are dropped.  You know, wrenches 
etc.  Can anyone give me some quick guidance?

Re: [AFMUG] APC UPS remote energy usage monitoring

[Jon Lee]

This may set you on the right path.
http://www.apc.com/salestools/LFLG-AFACYW/LFLG-AFACYW_R1_EN.pdf

On Wed, Mar 14, 2018 at 12:14 AM, Kurt Fankhauser 
wrote:

> I have several of the APC SMX with Network Management card installed a
> remote towers. These will show me historical data for energy usage at the
> site. (see attached pic)
>
> Is there any way to pull data from these with SNMP and have it put into a
> website showing Multiple tower sites and how much power they have consumed
> per site per month? Maybe someone has already made a script or something
> that does this? I am willing to pay someone to make this if its possible to
> do.
>



-- 
Jon Lee
Off-Grid Networks
c.928.793.2972

Re: [AFMUG] EPMP reset the reboot counter

[Brandon Yuchasz]

Should reset with the rest of the stats when you go to monitor > performance 
and click reset stats button. At least it does for me on 3.5.

Brandon

 

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve Jones
Sent: Wednesday, March 14, 2018 3:47 AM
To: af@afmug.com
Subject: [AFMUG] EPMP reset the reboot counter

 

Is there a way to reset this counter without defaulting the radio?

Re: [AFMUG] Fwd: 8 hours no lunch

[Dave]

I really hope cambium is watching these great designs and pics you send 
because I have been
pushing to see a design like this reach a nema enclosure that could be 
installed at 330' or higher with the

intent to have hybrid fiber solutions interface to manage a cluster of APs


On 03/14/2018 08:37 AM, Jaime Solorza wrote:

test
Jaime Solorza
Wireless Systems Architect
915-861-1390

-- Forwarded message --
From: *Jaime Solorza* >

Date: Mon, Mar 12, 2018 at 5:23 PM
Subject: 8 hours no lunch
To: Animal Farm >


Tested and certifiedyay us

Jaime Solorza



--

Re: [AFMUG] Fwd: 8 hours no lunch

[Simon Westlake]

Work of art!

On 3/14/2018 8:37 AM, Jaime Solorza wrote:

test
Jaime Solorza
Wireless Systems Architect
915-861-1390

-- Forwarded message --
From: *Jaime Solorza* >

Date: Mon, Mar 12, 2018 at 5:23 PM
Subject: 8 hours no lunch
To: Animal Farm >


Tested and certifiedyay us

Jaime Solorza



--
Simon Westlake | CEO
simon@sonar.software
(702) 447-1247
https://sonar.software

Re: [AFMUG] Fwd: 8 hours no lunch

[Darin Steffl]

Beautiful work of art!

On Mar 14, 2018 8:38 AM, "Jaime Solorza"  wrote:

> test
> Jaime Solorza
> Wireless Systems Architect
> 915-861-1390 <(915)%20861-1390>
>
> -- Forwarded message --
> From: Jaime Solorza 
> Date: Mon, Mar 12, 2018 at 5:23 PM
> Subject: 8 hours no lunch
> To: Animal Farm 
>
>
> Tested and certifiedyay us
>
> Jaime Solorza
>
>

Re: [AFMUG] Fwd: 8 hours no lunch

[Carl Peterson]

How is that thing attached to the door?


On Wed, Mar 14, 2018 at 9:37 AM, Jaime Solorza 
wrote:

> test
> Jaime Solorza
> Wireless Systems Architect
> 915-861-1390 <(915)%20861-1390>
>
> -- Forwarded message --
> From: Jaime Solorza 
> Date: Mon, Mar 12, 2018 at 5:23 PM
> Subject: 8 hours no lunch
> To: Animal Farm 
>
>
> Tested and certifiedyay us
>
> Jaime Solorza
>
>


-- 

Carl Peterson

*PORT NETWORKS*

401 E Pratt St, Ste 2553

Baltimore, MD 21202

(410) 637-3707

Re: [AFMUG] test

[Dennis Burgess]

Pong.

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, March 14, 2018 5:58 AM
To: af@afmug.com
Subject: [AFMUG] test

Re: [AFMUG] Site Survey Tools

[Steve Jones]

A ten foot pipe.

We have a portable tower we used to bring out to test with, but now thats
limited to people that commit up front to having a tower put up. Its a
waste on the residential side 99.999 percent of the time because nobody
wants to drop a few thousand to get a tower put up for internet.

On Mar 14, 2018 5:15 AM, "Matt"  wrote:

> Say you have a customer that you cannot reach from there rooftop etc.
> They want to know how tall of a tower they need.  Has anyone developed
> any tools for this such as telescopic pole etc?
>

[AFMUG] Sense of humor 'as vast as the universe': Tributes flood in as world remembers Stephen Hawking

[Jaime Solorza]

https://news.google.com/news/amp?caurl=https%3A%2F%2Fwww.cnn.com%2F2018%2F03%2F14%2Fworld%2Fstephen-hawking-dies-reaction-intl%2Findex.html#pt0-713618
Jaime Solorza

Re: [AFMUG] testing

[Jaime Solorza]

I posted two items and they haven't made to list in two days.  Must be
Russians or Aliens.

Jaime Solorza

On Wed, Mar 14, 2018, 4:21 AM Justin Marshall  wrote:

> testing
>

Re: [AFMUG] Site Survey Tools

[Jim Bouse [Brazos WiFi]]

I hear drones are getting pretty cheap.



Sent via the Samsung Galaxy S7 active, an AT 4G LTE smartphone


 Original message 
From: Matt 
Date: 3/14/18 5:15 AM (GMT-06:00)
To: af@afmug.com
Subject: [AFMUG] Site Survey Tools

Say you have a customer that you cannot reach from there rooftop etc.
They want to know how tall of a tower they need.  Has anyone developed
any tools for this such as telescopic pole etc?

Re: [AFMUG] PMP 320 SM Power Supply

[Wireless Administrator]

802.3af

 

Steve

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Justin Marshall
Sent: Wednesday, March 14, 2018 5:23 AM
To: af@afmug.com
Subject: [AFMUG] PMP 320 SM Power Supply

 

Hi,

 

Does anyone know which POE standard the 320 SM is in compliance with?
802.3af/ad/at/etc?

 

Thanks,

Justin

Re: [AFMUG] Serverplus

[Matt Hoppes]

It’s In Di Go. Like the color. Not In Dee Go. Like a butchered version of the 
six fingered man. 

> On Mar 14, 2018, at 04:27, Josh Reynolds  wrote:
> 
> That's how it's pronounced...
> 
> Maybe a regional thing?
> 
>> On Mar 11, 2018 2:02 PM, "Matt Hoppes"  
>> wrote:
>> GTC does this too. I don’t know why it’s so hard. 
>> 
>> The company I used to work for was “Indigo Wireless”. They always say In Dee 
>> Go. 
>> 
>>> On Mar 11, 2018, at 14:50, Sterling Jacobson  wrote:
>>> 
>>> They are working well for us, and I have a horrible generic support DT, lol!
>>> 
>>>  
>>> 
>>> I have had zero complaints from my customers so far this year, so I think 
>>> they are doing well.
>>> 
>>>  
>>> 
>>> The only feedback I’ve had is customers hear our company name pronounced 
>>> five different ways, even though the DT instructs the proper pronunciation.
>>> 
>>>  
>>> 
>>> But it’s a made-up name so my customer are always confused on pronunciation 
>>> themselves.
>>> 
>>>  
>>> 
>>>  
>>> 
>>> From: Af  On Behalf Of ch...@wbmfg.com
>>> Sent: Saturday, March 10, 2018 11:25 AM
>>> To: af@afmug.com
>>> Subject: Re: [AFMUG] Serverplus
>>> 
>>>  
>>> 
>>> I would add that Layne’s service is only as good as the decision tree that 
>>> you provide to him.  The more detailed DT, the better the service will be. 
>>> 
>>>  
>>> 
>>> From: Layne Sisk
>>> 
>>> Sent: Saturday, March 10, 2018 10:48 AM
>>> 
>>> To: af@afmug.com
>>> 
>>> Subject: Re: [AFMUG] Serverplus
>>> 
>>>  
>>> 
>>> I would like to share some solid stats with the group.  Please see those 
>>> below.  The comment about a decline is hard to address without looking at 
>>> stats.  Kind of like the user that calls you and vaguely  says “My internet 
>>> seems slow” when you have stats that show they are getting more than they 
>>> are paying for.  We have hired a number of new people recently because we 
>>> have grown and have added a new office but as Justin said this is a slow 
>>> time of the year so we also took advantage of this time to get rid of some 
>>> of our weaker performers.  Here are the company wide stats for the past 
>>> week with some comments about them, I would stack these up against any call 
>>> center in the world.  Sorry if I come on strong, but as you all know this 
>>> is my baby and I care a lot about it just like you do about your networks.  
>>> I know we are not perfect, out of 6000 calls I am sure we made a mistake or 
>>> two and I am happy to address any individual issue directly, but I am 
>>> pretty proud of what we do. 
>>> 
>>>  
>>> 
>>>  
>>> 
>>> OFFICE STATS
>>> 
>>> 
>>> 
>>> 
>>> 
>>> SP
>>> 
>>> GOAL
>>> 
>>> Comment
>>> 
>>> AVERAGE TALK TIME
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 0:11:05
>>> 
>>> 0:10:00
>>> 
>>> Down from over 13 min 2 months ago
>>> 
>>>   TOTAL TALK TIME VS SCHEDULED
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 69.94%
>>> 
>>> 80%
>>> 
>>> This is agent utilization
>>> 
>>> SURVEY SCORE
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 91.66%
>>> 
>>> 95%
>>> 
>>> 91.66% of callers would recommend the service That  is a number any company 
>>> would kill for
>>> 
>>> SURVEY TAKEN
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 20.57%
>>> 
>>> 20%
>>> 
>>> A full 20% of callers responded to our survey, that number is unheard of
>>> 
>>> TECH ESCALATION
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 39.31%
>>> 
>>> 20%
>>> 
>>> Higher escalation percentage this week because of the storms and 
>>> significant network outages
>>> 
>>> ESCALATION APPROVAL TIME
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 0:11:47
>>> 
>>> 0:10:00
>>> 
>>> Down from over 30 min 4 months ago
>>> 
>>> QA SCORE
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 92.05%
>>> 
>>> 95%
>>> 
>>> Happy to share our QA form with anyone who would like to see it
>>> 
>>>  
>>> 
>>> 
>>> 
>>> 
>>> 
>>>  
>>> 
>>>  
>>> 
>>>  
>>> 
>>>  
>>> 
>>> 
>>> 
>>> 
>>> 
>>>  
>>> 
>>>  
>>> 
>>>  
>>> 
>>> 
>>> 
>>> 
>>> 
>>>  
>>> 
>>> COMPANY STATS
>>> 
>>> 
>>> 
>>> 
>>> 
>>> SP
>>> 
>>> GOAL
>>> 
>>>  
>>> 
>>>  
>>> 
>>> 
>>> 
>>> 
>>> 
>>>  
>>> 
>>>  
>>> 
>>>  
>>> 
>>> CALL WAIT TIME
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 0:01:52
>>> 
>>> 2:00
>>> 
>>> Less than 2 min wait time even though our SLA is less than 3
>>> 
>>> BILLABLE CALLS
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 6112
>>> 
>>> 10,000
>>> 
>>> Reflection of the slow season
>>> 
>>>  
>>> 
>>> 
>>> 
>>> 
>>> 
>>>  
>>> 
>>>  
>>> 
>>>  
>>> 
>>> ABANDONED TIME
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 0.37
>>> 
>>> 2:00
>>> 
>>> Outage recordings cause people to hang up once they hear the recording
>>> 
>>>  
>>> 
>>> 
>>> 
>>> 
>>> 
>>>  
>>> 
>>>  
>>> 
>>>  
>>> 
>>>  
>>> 
>>> 
>>> 
>>> 
>>> 
>>>  
>>> 
>>>  
>>> 
>>>  
>>> 
>>> CALLS TAKEN PER HOUR
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 4.10
>>> 
>>> 5.45
>>> 
>>> This is calls answered per worked hour
>>> 
>>>  
>>> 
>>> 
>>> 
>>> 
>>> 
>>>  
>>> 
>>>  
>>> 
>>>  
>>> 
>>>  
>>> 
>>>  
>>> 
>>> Layne Sisk
>>> 
>>> ServerPlus
>>> 
>>> 801.426.8283, ext 102
>>> 
>>> 
>>> 
>>> 

Re: [AFMUG] PMP 320 SM Power Supply

[Adam Moffett]

it is 802.3af


-- Original Message --
From: "Justin Marshall" 
To: "af@afmug.com" 
Sent: 3/14/2018 5:23:08 AM
Subject: [AFMUG] PMP 320 SM Power Supply


Hi,



Does anyone know which POE standard the 320 SM is in compliance with? 
802.3af/ad/at/etc?




Thanks,

Justin

Re: [AFMUG] test

[Lewis Bergman]

What are you testing?

On Wed, Mar 14, 2018, 5:58 AM Paul McCall  wrote:

>