Re: [android-developers] Re: When can every developer reply to reviews?

2012-12-06 Thread Ian Ni-Lewis
Hey all,
You're right that Google rarely if ever shares release dates or promises 
new features, and this post won't be any exception. I can say, though, that 
we met with the PM in charge of the Play pubsite yesterday, and had a great 
discussion about how to improve the review and feedback process for 
everyone. I think you'll be very happy with what they've got planned.
Ian

On Wednesday, December 5, 2012 12:32:30 AM UTC-8, Brill Pappin wrote:

 Haha. The list of experience :)

 Seriously though, sometimes you just need to answer, but I think that if 
 you find you have to do it am lot, something is wrong with your process.

 It took us a while, but we learned how to handle it. 

 - Brill

 Keith Wiley kbw...@gmail.com javascript: wrote:

 On Tuesday, December 4, 2012 4:07:47 PM UTC-8, TreKing wrote:

 On Tue, Dec 4, 2012 at 4:51 PM, Keith Wiley kbw...@gmail.com wrote: 

 Hmm ... it might be better for my business if I don't get this feature ... 
 :D


 Don't respond to comments:

- Within an hour of first noticing them.
- When you're rushed for time.
- Late at night.
- Buzzed/drunk.
- After fighting with your wife about the dish washer and your cat 
scratched up one of the good chairs and your mother-in-law called to say 
she'll be dropping in the next day and your boss gave you hard time and 
your check engine light just turned on.


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Re: [android-developers] Re: When can every developer reply to reviews?

2012-12-05 Thread Brill Pappin
Haha. The list of experience :)

Seriously though, sometimes you just need to answer, but I think that if you 
find you have to do it am lot, something is wrong with your process.

It took us a while, but we learned how to handle it. 

- Brill

Keith Wiley kbwi...@gmail.com wrote:

On Tuesday, December 4, 2012 4:07:47 PM UTC-8, TreKing wrote:

On Tue, Dec 4, 2012 at 4:51 PM, Keith Wiley kbw...@gmail.com wrote: 

Hmm ... it might be better for my business if I don't get this feature ... :D


Don't respond to comments:
Within an hour of first noticing them.When you're rushed for time.Late at 
night.Buzzed/drunk.After fighting with your wife about the dish washer and 
your cat scratched up one of the good chairs and your mother-in-law called to 
say she'll be dropping in the next day and your boss gave you hard time and 
your check engine light just turned on.

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Re: [android-developers] Re: When can every developer reply to reviews?

2012-12-04 Thread TreKing
On Tue, Dec 4, 2012 at 4:51 PM, Keith Wiley kbwi...@gmail.com wrote:

 Are there still developers who don't have the ability to respond to
 comments and ratings?


Yes.


 Is Google rolling this new feature out slowly over time?  When is the date
 after which all developers will have it.


Like we're getting an answer to those questions. =P


 I must admit, I had to be very careful not to write anything snarky or
 angry...it was reeeally tempting.  Let's all use this new feature as
 intended and not disappoint the folks at google who have entrusted us with
 it.


Hmm ... it might be better for my business if I don't get this feature ...
:D

-
TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: When can every developer reply to reviews?

2012-12-04 Thread Keith Wiley
On Tuesday, December 4, 2012 4:07:47 PM UTC-8, TreKing wrote:

 On Tue, Dec 4, 2012 at 4:51 PM, Keith Wiley kbw...@gmail.comjavascript:
  wrote: 

Hmm ... it might be better for my business if I don't get this feature ... 
 :D


Don't respond to comments:

   - Within an hour of first noticing them.
   - When you're rushed for time.
   - Late at night.
   - Buzzed/drunk.
   - After fighting with your wife about the dish washer and your cat 
   scratched up one of the good chairs and your mother-in-law called to say 
   she'll be dropping in the next day and your boss gave you hard time and 
   your check engine light just turned on.


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Re: [android-developers] Re: When can every developer reply to reviews?

2012-12-04 Thread Παύλος-Πέτρος Τουρνάρης
Hahahahaha nice bullet list up there! Well i don't have this feature yet,
but i think i really need because of the kind of my Apps, i need to reply,
let's say immediately,  to users!



On Wed, Dec 5, 2012 at 2:27 AM, Keith Wiley kbwi...@gmail.com wrote:

 On Tuesday, December 4, 2012 4:07:47 PM UTC-8, TreKing wrote:

 On Tue, Dec 4, 2012 at 4:51 PM, Keith Wiley kbw...@gmail.com wrote:

 Hmm ... it might be better for my business if I don't get this feature ...
 :D


 Don't respond to comments:

- Within an hour of first noticing them.
- When you're rushed for time.
- Late at night.
- Buzzed/drunk.
- After fighting with your wife about the dish washer and your cat
scratched up one of the good chairs and your mother-in-law called to say
she'll be dropping in the next day and your boss gave you hard time and
your check engine light just turned on.


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Re: [android-developers] Re: When can every developer reply to reviews?

2012-12-04 Thread John Coryat
You laugh but I am guilty of #4 and #5 and after a couple of those, I got a 
personal e-mail from a user telling me my responses were a bit negative. 
I amended them the next day.

Good advice!

-John Coryat

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Re: [android-developers] Re: When can every developer reply to reviews?

2012-12-03 Thread Brill Pappin
laugh Tre, you are a case in point :)

- Brill

On Sunday, 2 December 2012 19:25:32 UTC-5, TreKing wrote:

 On Sun, Dec 2, 2012 at 5:48 PM, b0b pujos@gmail.com javascript:wrote:

 Did you ever 10 starred a 1 star user comment or 1 starred a 5 star user 
 comment ?  =).


 This 1-star 
 ratinghttps://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid/responsetomikegot
  7 / 7 stars from me. I don't remember why now as it was one of those 
 hostage ratings. I must've thought it was funny at the time.

 More middle-of-the road, this 3-star 
 ratinghttps://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid/responsetobriangot
  10 / 10 stars because he made fun of my 
 response to another 
 commenthttps://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid/responsetokevin
 .
 And then this 3-star 
 ratinghttps://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-free/responsetotonygot
  0 / 10 star for breaking up with me.

 I'm really going to miss this feature.


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago 
 transit tracking app for Android-powered devices

  

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Re: [android-developers] Re: When can every developer reply to reviews?

2012-12-02 Thread Martin Krischik

Am Samstag, 1. Dezember 2012 23:03:25 UTC+1 schrieb Paul-Peter Tournaris:

 Someone should make a blog post with all that faulty users' behaviour!!!


you mean like: https://plus.google.com/106913700595933476859

Martin

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Re: [android-developers] Re: When can every developer reply to reviews?

2012-12-02 Thread Kristopher Micinski
I believe TreKing does exactly that on his blog?

kris

On Sun, Dec 2, 2012 at 12:03 PM, CMWiii kentka...@gmail.com wrote:
 Alternatively the developers should be able to rate/comment on the users.
 This rating would
 show up on their comments.  For example:

 User Comment
   This is a POS.  Don't buy as I cannot download this to my iPhone!

 User Rating
Stupid (Which means: You can ignore anything from this user as he
 can't even tell the
 difference between an iPhone and an Android).

 :)


 On Thursday, November 29, 2012 10:31:00 PM UTC-8, Techni wrote:

 I am getting some really STUPID comments and it's infuriating that I can
 do nothing about them

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Re: [android-developers] Re: When can every developer reply to reviews?

2012-12-02 Thread TreKing
On Sun, Dec 2, 2012 at 11:39 AM, Kristopher Micinski krismicin...@gmail.com
 wrote:

 I believe TreKing does exactly that on his blog?


lol, I do. Completely unofficial of course, but rating users on a scale I
make up quite satisfying. Nothing like giving a douchebag commenter a 0 /
15 star rating. At least it was until this stupid change. I can't very well
respond to A Google User, now can I. *shakes fist* I'm hoping the rest of
us get this reply feature soon.

-
TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: When can every developer reply to reviews?

2012-12-02 Thread Παύλος-Πέτρος Τουρνάρης
What is the link to your blog TreKing?



On Sun, Dec 2, 2012 at 7:48 PM, TreKing treking...@gmail.com wrote:

 On Sun, Dec 2, 2012 at 11:39 AM, Kristopher Micinski 
 krismicin...@gmail.com wrote:

 I believe TreKing does exactly that on his blog?


 lol, I do. Completely unofficial of course, but rating users on a scale
 I make up quite satisfying. Nothing like giving a douchebag commenter a 0 /
 15 star rating. At least it was until this stupid change. I can't very well
 respond to A Google User, now can I. *shakes fist* I'm hoping the rest of
 us get this reply feature soon.



 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago
 transit tracking app for Android-powered devices

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Re: [android-developers] Re: When can every developer reply to reviews?

2012-12-02 Thread TreKing
On Sun, Dec 2, 2012 at 12:43 PM, Παύλος-Πέτρος Τουρνάρης 
p.tourna...@gmail.com wrote:

 What is the link to your blog TreKing?


I've got two for the free / paid versions of my app:

https://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid
https://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-free

Enjoy :)

-
TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: When can every developer reply to reviews?

2012-12-02 Thread b0b


On Sunday, 2 December 2012 19:53:18 UTC+1, TreKing wrote:

 On Sun, Dec 2, 2012 at 12:43 PM, Παύλος-Πέτρος Τουρνάρης 
 p.tou...@gmail.com javascript: wrote:

 What is the link to your blog TreKing?


 I've got two for the free / paid versions of my app:


 https://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid

 https://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-free
  

 Enjoy :)




Did you ever 10 starred a 1 star user comment or 1 starred a 5 star user 
comment ?  =).



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Re: [android-developers] Re: When can every developer reply to reviews?

2012-12-02 Thread TreKing
On Sun, Dec 2, 2012 at 5:48 PM, b0b pujos.mich...@gmail.com wrote:

 Did you ever 10 starred a 1 star user comment or 1 starred a 5 star user
 comment ?  =).


This 1-star 
ratinghttps://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid/responsetomikegot
7 / 7 stars from me. I don't remember why now as it was one of those
hostage ratings. I must've thought it was funny at the time.

More middle-of-the road, this 3-star
ratinghttps://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid/responsetobriangot
10 / 10 stars because he made fun of my
response to another
commenthttps://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid/responsetokevin
.
And then this 3-star
ratinghttps://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-free/responsetotonygot
0 / 10 star for breaking up with me.

I'm really going to miss this feature.

-
TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: When can every developer reply to reviews?

2012-12-01 Thread b0b


On Friday, 30 November 2012 18:17:52 UTC+1, TreKing wrote:

 On Fri, Nov 30, 2012 at 8:31 AM, Piren gpi...@gmail.com javascript:wrote:

 my personal favorites are the i want the app to have feature X, you get 
 1 star until you add it... bastards lol 


 Even better: feature X already exists.


Classic that one. 

My favorite example is a random  user asking for a search function while 
the 
app have an in your face magnifying glass icon in every screen. WTF.

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Re: [android-developers] Re: When can every developer reply to reviews?

2012-12-01 Thread Παύλος-Πέτρος Τουρνάρης
Someone should make a blog post with all that faulty users' behaviour!!!



On Sat, Dec 1, 2012 at 11:02 PM, b0b pujos.mich...@gmail.com wrote:



 On Friday, 30 November 2012 18:17:52 UTC+1, TreKing wrote:

 On Fri, Nov 30, 2012 at 8:31 AM, Piren gpi...@gmail.com wrote:

 my personal favorites are the i want the app to have feature X, you get
 1 star until you add it... bastards lol


 Even better: feature X already exists.


 Classic that one.

 My favorite example is a random  user asking for a search function while
 the
 app have an in your face magnifying glass icon in every screen. WTF.

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Re: [android-developers] Re: When can every developer reply to reviews?

2012-11-30 Thread Παύλος-Πέτρος Τουρνάρης
Sometimes it is vital to answer at comments, because people will check the
reviews and might see the stupid comments mentioned above and decide not to
download it, which leads in less downloads and money lose in cases.


On Fri, Nov 30, 2012 at 12:05 PM, Techni neotec...@gmail.com wrote:

 Yup, that's exactly what I'm talking about. I had hoped switching to
 google plus accounts would help, but they haven't done that. They just hid
 the names making it even harder to contact them (sometimes you'd get lucky
 and the name/date would coincide with someone in the purchase history) now
 they have no reason at all to behave

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Re: [android-developers] Re: When can every developer reply to reviews?

2012-11-30 Thread Παύλος-Πέτρος Τουρνάρης
So true. And they stop checking for updates after that.
Στις 30 Νοε 2012 4:34 μ.μ., ο χρήστης Piren gpi...@gmail.com έγραψε:

 my personal favorites are the i want the app to have feature X, you get 1
 star until you add it... bastards lol



 On Friday, November 30, 2012 4:58:09 AM UTC-5, qkx wrote:

 Yeah, it's totally irritating - my app has fantastic review, but many
 idiots posted 1-star rating with comments like cant buy it in my country
 asshole or so. It's false, unobjective, and I have nothing to do with that
 - I would banned comments like this...Another slow thinking people post
 1-star rating like xyz function dont work after update even I wrote
 expicitely what to do when updating, and if they have problem I expicitely
 wrote in 2-3 places in description, that it's better to send mails so I can
 help them. I have even button in my app to send me mail with 1 click, but
 no - still writing stupid comments. Some people are just stupid :)

 Dňa piatok, 30. novembra 2012 10:44:51 UTC+1 b0b napísal(-a):



 On Friday, 30 November 2012 07:31:00 UTC+1, Techni wrote:

 I am getting some really STUPID comments and it's infuriating that I
 can do nothing about them



 Good question. I hope Developer comments will not stay in perpetual
 beta, with approved developers and second class developers.

 I also get a fair share of user comments that prompts a reply:

 - user making totally false and misleading claim (and I'm not talking
 about not agreeing with personal opinion of user here)
 - user making support request



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Re: [android-developers] Re: When can every developer reply to reviews?

2012-11-30 Thread TreKing
On Fri, Nov 30, 2012 at 8:31 AM, Piren gpi...@gmail.com wrote:

 my personal favorites are the i want the app to have feature X, you get 1
 star until you add it... bastards lol


Even better: feature X already exists.

-
TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: When can every developer reply to reviews?

2012-11-30 Thread Techni
I hate those ones.

On Friday, 30 November 2012 12:17:52 UTC-5, TreKing wrote:

 On Fri, Nov 30, 2012 at 8:31 AM, Piren gpi...@gmail.com javascript:wrote:

 my personal favorites are the i want the app to have feature X, you get 
 1 star until you add it... bastards lol 


 Even better: feature X already exists.


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago 
 transit tracking app for Android-powered devices

  

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