Re: [arch-general] HP Laserjet plus 1020 Problem
On 8/21/20 9:33 AM, das via arch-general wrote: On Wed, Aug 19, 2020 at 9:25 PM Giancarlo Razzolini wrote: I believe your printer works without hplip and using the driverless option. That's something you can also try. 'lsusb' is showing this device: <> 'hp-firmware -n' is giving: <> 'hp-config_usb_printer -l warn 001:005' is giving: <> But, 'hp-check' is finding it. The relevant portion is: << HP-LaserJet-1020 Type: Unknown Device URI: usb://Unknown/Printer PPD: /etc/cups/ppd/HP-LaserJet-1020.ppd warning: Failed to read /etc/cups/ppd/HP-LaserJet-1020.ppd ppd file PPD Description: Printer Unable to send data to printer.0 disabled since Fri 21 Aug 2020 12:27:00 PM IST - warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices. 'system-config-printer' is finding it out. But it is not printing the test-page. Can anyone please suggest anything? I never use 'system-config-printer' because it lacks of settings. I prefer cups interface in a browser: http://localhost:631/help/admin.html -- Maderios
Re: [arch-general] HP Laserjet plus 1020 Problem
On Wed, Aug 19, 2020 at 9:25 PM Giancarlo Razzolini wrote: > > I believe your printer works without hplip and using the driverless > option. That's something you can also try. > 'lsusb' is showing this device: <> 'hp-firmware -n' is giving: <> 'hp-config_usb_printer -l warn 001:005' is giving: <> But, 'hp-check' is finding it. The relevant portion is: << HP-LaserJet-1020 Type: Unknown Device URI: usb://Unknown/Printer PPD: /etc/cups/ppd/HP-LaserJet-1020.ppd warning: Failed to read /etc/cups/ppd/HP-LaserJet-1020.ppd ppd file PPD Description: Printer Unable to send data to printer.0 disabled since Fri 21 Aug 2020 12:27:00 PM IST - warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices. >> 'system-config-printer' is finding it out. But it is not printing the test-page. Can anyone please suggest anything?
Re: [arch-general] HP Laserjet plus 1020 Problem
Em agosto 20, 2020 2:28 das escreveu: On Wed, Aug 19, 2020 at 9:25 PM Giancarlo Razzolini wrote: I believe your printer works without hplip and using the driverless option. That's something you can also try. I tried it your way too. I removed hplip. It seemed plausible too. When the printer was not working in Arch Linux I booted into Debian and without installing hplip I tried printing. And it worked. But removing hplip did not help either. I didn't tell you to remove hplip. Driverless and driver can co-exist just fine. I have on my machine right now, both a driverless printer registered to my cups and a version of the same printer using hplip. I've searched yesterday your printer and it seems it does supports driverless. Also, some HP printers, if you want to use them on cable, you have to change an option on EWS, otherwise it won't work. Regards, Giancarlo Razzolini pgp5NjcY7lwXd.pgp Description: PGP signature
Re: [arch-general] HP Laserjet plus 1020 Problem
On Wed, Aug 19, 2020 at 9:25 PM Giancarlo Razzolini wrote: > > I believe your printer works without hplip and using the driverless > option. That's something you can also try. I tried it your way too. I removed hplip. It seemed plausible too. When the printer was not working in Arch Linux I booted into Debian and without installing hplip I tried printing. And it worked. But removing hplip did not help either. -- দাস das http://ddts.randomink.org/ -- দাশ das http://ddts.randomink.org/
Re: [arch-general] HP Laserjet plus 1020 Problem
Em agosto 19, 2020 12:17 das via arch-general escreveu: Dear Friend I installed the AUR package hplip-plugin. But still it is not working. No page can be printed. It is getting detected. And then no print. If it did not work in Debian Surge, I would have thought there is a problem in the printer. Can you suggest anything else? I believe your printer works without hplip and using the driverless option. That's something you can also try. Regards, Giancarlo Razzolini pgpAaV47cZoSk.pgp Description: PGP signature
Re: [arch-general] HP Laserjet plus 1020 Problem
On Wed, Aug 19, 2020 at 7:37 PM Andreas Bosch wrote: > > according to HP you need the binary hplip-plugin from the AUR for your > printer: > > https://developers.hp.com/hp-linux-imaging-and-printing/binary_plugin.html > > https://aur.archlinux.org/packages/hplip-plugin/ > Dear Friend I installed the AUR package hplip-plugin. But still it is not working. No page can be printed. It is getting detected. And then no print. If it did not work in Debian Surge, I would have thought there is a problem in the printer. Can you suggest anything else? -- দাশ das http://ddts.randomink.org/
Re: [arch-general] HP Laserjet plus 1020 Problem
19.08.2020 16:52, das via arch-general: Dear friend Karx asked me to try to print something and then give the differences in the three files in /var/log/cups. I tried to print one page from Libreoffice Writer and here is the result of running diff for the old and new versions of the three files for the three files. You seem to just learn the first basic steps of debugging and finding a problem in your linux setup. The mailinglist is not a good place for that, it is meant for more in-detail discussions of interest for many. You might be better off opening a thread at the forum [0], where somone can slowly walk you through the process. This helps both you (you learn a lot more than here with very short answers) and the subscribers of this list (less irrelevant noise). Thank you and good luck [0] bbs.archlinux.org
Re: [arch-general] HP Laserjet plus 1020 Problem
Dear friend Karx asked me to try to print something and then give the differences in the three files in /var/log/cups. I tried to print one page from Libreoffice Writer and here is the result of running diff for the old and new versions of the three files for the three files. For access_log the difference is: 186,195d185 < localhost - - [19/Aug/2020:20:10:02 +0530] "POST /printers/HP-LaserJet-1020 HTTP/1.1" 200 215 Create-Job successful-ok < localhost - - [19/Aug/2020:20:10:02 +0530] "POST /printers/HP-LaserJet-1020 HTTP/1.1" 200 29704 Send-Document successful-ok < localhost - - [19/Aug/2020:20:10:24 +0530] "POST /jobs/ HTTP/1.1" 200 151 Cancel-Job client-error-not-found < localhost - - [19/Aug/2020:20:10:24 +0530] "POST /jobs/ HTTP/1.1" 200 151 Cancel-Job client-error-not-found < localhost - - [19/Aug/2020:20:10:24 +0530] "POST /jobs/ HTTP/1.1" 200 151 Cancel-Job client-error-not-found < localhost - - [19/Aug/2020:20:10:24 +0530] "POST /jobs/ HTTP/1.1" 200 151 Cancel-Job client-error-not-found < localhost - - [19/Aug/2020:20:10:24 +0530] "POST /jobs/ HTTP/1.1" 200 151 Cancel-Job client-error-not-found < localhost - - [19/Aug/2020:20:10:24 +0530] "POST /jobs/ HTTP/1.1" 200 151 Cancel-Job client-error-not-found < localhost - - [19/Aug/2020:20:10:24 +0530] "POST /jobs/ HTTP/1.1" 200 151 Cancel-Job client-error-not-found < localhost - - [19/Aug/2020:20:10:24 +0530] "POST /jobs/ HTTP/1.1" 200 151 Cancel-Job client-error-not-found --- error_log -- no difference -- page_log -- no difference
Re: [arch-general] HP Laserjet plus 1020 Problem
Try printing something out, then look for changes in those three files. Yash
Re: [arch-general] HP Laserjet plus 1020 Problem
On Wed, Aug 19, 2020 at 7:48 PM karx via arch-general wrote: > > > > Sorry, I meant the log files in /var/log/cups/ > > > > Oh, my bad! > > > /var/log/cups/ has three files: access_log error_log page_log The error_log has 2564 lines. Shall I send it to you? -- দাস das http://ddts.randomink.org/ -- দাশ das http://ddts.randomink.org/
Re: [arch-general] HP Laserjet plus 1020 Problem
Dear Friends I am replying to you all in one message. I installed hplip-plugin. Now what to do? The printer is connected to USB 001:004. It is getting detected and system-config-printer is showing it. But, no test page is getting printed. Shall I post cupsd.conf and cups-files.conf as attachments? On Wed, Aug 19, 2020 at 7:41 PM karx via arch-general wrote: > > On Wed, Aug 19, 2020, 9:08 AM das via arch-general < > arch-general@archlinux.org> wrote: > > > > I am not > > sure what you mean by 'cups file'. Can you please ask me simple > > specific questions? > > > > Hi, > > I think by 'cups file', he means your cups configuration file. > > > Yash > > > -- দাস das http://ddts.randomink.org/ -- দাশ das http://ddts.randomink.org/
Re: [arch-general] HP Laserjet plus 1020 Problem
On Wed, Aug 19, 2020, 9:15 AM Andy Pieters wrote: > On Wed, 19 Aug 2020 at 15:11, karx via arch-general < > arch-general@archlinux.org> wrote: > > > On Wed, Aug 19, 2020, 9:08 AM das via arch-general < > > arch-general@archlinux.org> wrote: > > > > > > > I am not > > > sure what you mean by 'cups file'. Can you please ask me simple > > > specific questions? > > > > > > > Hi, > > > > I think by 'cups file', he means your cups configuration file. > > > > Sorry, I meant the log files in /var/log/cups/ > Oh, my bad! >
Re: [arch-general] HP Laserjet plus 1020 Problem
On Wed, 19 Aug 2020 at 15:11, karx via arch-general < arch-general@archlinux.org> wrote: > On Wed, Aug 19, 2020, 9:08 AM das via arch-general < > arch-general@archlinux.org> wrote: > > > > I am not > > sure what you mean by 'cups file'. Can you please ask me simple > > specific questions? > > > > Hi, > > I think by 'cups file', he means your cups configuration file. > > Sorry, I meant the log files in /var/log/cups/
Re: [arch-general] HP Laserjet plus 1020 Problem
On Wed, Aug 19, 2020, 9:08 AM das via arch-general < arch-general@archlinux.org> wrote: > I am not > sure what you mean by 'cups file'. Can you please ask me simple > specific questions? > Hi, I think by 'cups file', he means your cups configuration file. Yash >
Re: [arch-general] HP Laserjet plus 1020 Problem
Come on, do a little bit of homework and give at least some proper info to help you troubleshoot your stuff. How are you connecting to the printer, via wireless or ethernet or usb? What does it mean "not working" under Arch? Printer connected but not printing, printer not recognized, ...what? Learn to ask before asking for help. I have never encountered any problem with HP printers under Arch, so the problem must be in your lack of knowledge of your own system. Good luck, domanov
Re: [arch-general] HP Laserjet plus 1020 Problem
On Wed, Aug 19, 2020 at 7:32 PM Andy Pieters wrote: > > Hi > > On Wed, 19 Aug 2020 at 14:58, das via arch-general < > arch-general@archlinux.org> wrote: > > > > > But, still it is not working. > > > > > Can we get the obvious out of the way, and confirm that you have got cups > installed and running, please? > > Any hints in your cups file when you try to print? Yes, cups and system-config-printer both are installed. And I am not sure what you mean by 'cups file'. Can you please ask me simple specific questions? -- দাশ das http://ddts.randomink.org/
Re: [arch-general] HP Laserjet plus 1020 Problem
Am 19.08.20 um 16:00 schrieb das via arch-general: > I tried the proces given here before reinstalling hplip > > https://bbs.archlinux.org/viewtopic.php?id=218509 > > And that did not work too. > Hi, according to HP you need the binary hplip-plugin from the AUR for your printer: https://developers.hp.com/hp-linux-imaging-and-printing/binary_plugin.html https://aur.archlinux.org/packages/hplip-plugin/ This is also mentioned in the wiki: https://wiki.archlinux.org/index.php/CUPS/Printer-specific_problems#HPLIP -- AB
Re: [arch-general] HP Laserjet plus 1020 Problem
Hi On Wed, 19 Aug 2020 at 14:58, das via arch-general < arch-general@archlinux.org> wrote: > > But, still it is not working. > > Can we get the obvious out of the way, and confirm that you have got cups installed and running, please? Any hints in your cups file when you try to print? Thanks
Re: [arch-general] HP Laserjet plus 1020 Problem
I tried the proces given here before reinstalling hplip https://bbs.archlinux.org/viewtopic.php?id=218509 And that did not work too.
Re: [arch-general] HP Laserjet plus 1020 Problem
The hplip Webpage (https://developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index) gives the following line for this printer: HP LaserJet 1020 Plus Printer, Minimum hplip version: 2.7.10, Driver plugin:Yes, Support Level: Full (End of support) But, still it is not working. -- দাশ das http://ddts.randomink.org/
Re: [arch-general] HP Laserjet plus 1020 Problem
On Wed, Aug 19, 2020 at 7:04 PM Rafael Fontenelle wrote: > Have you tried installing the "hplip" package, which provides PPD for > your printer? > > Installing removing reinstalling hplip -- nothing worked. Ok, as you suggest I will now explore the ArchWiki links you have provided. -- দাস das http://ddts.randomink.org/ -- দাশ das http://ddts.randomink.org/
Re: [arch-general] HP Laserjet plus 1020 Problem
On Wed, Aug 19, 2020 at 10:30 AM das via arch-general wrote: > > Dear Friends > > My new printer HP Laserjet plus 1020 is not working on Arch Linux, > while it is working fine on the second boot Debian system. I have > tried all the ways that came to my mind or all the suggestions from > the Net. It is not working. > > Can any of you suggest anything? > > With Regards > Dipankar Das > > -- > দাশ das > http://ddts.randomink.org/ Hello, Have you tried installing the "hplip" package, which provides PPD for your printer? Also have you checked the ArchWiki pages below? https://wiki.archlinux.org/index.php/CUPS/Printer-specific_problems#HP https://wiki.archlinux.org/index.php/CUPS/Troubleshooting#HP_issues https://wiki.archlinux.org/index.php/CUPS Best regards, Rafael Fontenelle
