Hi Lydia,
Would you send some screenshots of what this looks like? Editing these
components in EAD and reimporting them is probably not the best solution since
there may be an underlying issue with these components.
In case it's related to record suppression: If a record is suppressed in
ArchivesSpace, only people with certain permissions will be able to see it, and
no one will be able to edit it. The better thing would be to first unsuppress
the record(s) and then make the changes. If you don't have permission to
suppress/unsuppress records currently, ask a system or repository manager to
add them to the group you're in, if appropriate, or to unsuppress the record
themselves. (But I don't know if that explains the issue you're having.)
Christine
Christine Di Bella
ArchivesSpace Community Outreach Manager
christine.dibe...@lyrasis.org
800.999.8558 x2905
678-235-2905
cdibella13 (Skype)
-Original Message-
From: archivesspace_users_group-boun...@lyralists.lyrasis.org
[mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org] On Behalf Of
Tang, Lydia
Sent: Thursday, September 22, 2016 9:57 AM
To: archivesspace_users_group@lyralists.lyrasis.org
Subject: [Archivesspace_Users_Group] “An error occurred loading this record"
Good morning, thank you all for your help earlier about adding permissions for
the Top Containers.
I have a new question. At some point, I believe a section of a finding aid may
have been supressed (but either is not now or otherwise somehow still shows up
in Print to PDF), and that particular series and subcomponents display a
message: “An error occurred loading this record.” I am able to expand the
series but not edit it while it displays this message and the error persists
even if I log out and log back in again or change browsers. Would any of you
have any ideas or workarounds? I am thinking about exporting it as EAD and
editing it that way, but out of wariness about linking/unlinking the Agents or
Subjects, I would prefer to not do this. Thanks for your thoughts!
Lydia
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