The explanation for error 311 goes like this:
The field ID references a field that is not defined for the current
form.
You attempted an operation against the wrong form or server, or the
structure of the form was
changed to eliminate the field ID from the form. Change to the correct
form or
Since you've searched the field database table and all the form tables, it's
time to direct your attention to workflow. Can an active link or filter refer
to a field ID and without that reference appearing in a log? Of course. This
is Remedy.
If I were in your shoes, I'd export a definition
I did a search on the field number, cross referencing 'ARS' and came up with
the following link:
http://communities.bmc.com/communities/message/80194#80194
The label for field 20020 is 'Name', at least in this particular instance
referenced in the message above.
that might help narrow
3 matches
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