Thank you Naveen, I will check that out. Do I know you from somewhere?
Rezaul
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of NNMN
Sent: Thursday, July 01, 2010 2:08 AM
To: arslist@ARSLIST.ORG
Subject: Re: parsing from
Thanks Misi, But I was more looking to trigger from a attachment ( ie by click
of a button or so) not by using manually through Import tool.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky
Sent:
Hi Rezaul,
The actual parsing of CSV can be taken care of outside of Remedy by some Java
API like Apache POI. List, please share if anyone has done parsing CSV using
Remedy.
For opening attachments, maybe this link would help?
Hi ARSers,
Hi have a pretty silly and curious advanced search issue. This is a
Advanced Search i am trying on User Form. I am trying to give a search on
the basis of 'Group List'. I have,say 6 groups, Group1 to Group 6.
I want to list out record of users belonging to Group List namely 'Group1',
Naveen,
The Grouplist is stored internal as a list of groupids separated by a semicolon
(and sometimes an additional space)
For example to search for all User belonging to group Administror your advanced
query should look like this
('Group List' like 1;% or 'Group List' like % 1;% or 'Group
Thanks a lot Conny for bringing the end to my silly misery!
Cheers,
Naveen
Conny Martin wrote:
Naveen,
The Grouplist is stored internal as a list of groupids separated by a
semicolon (and sometimes an additional space)
For example to search for all User belonging to group Administror
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The best way? There are certainly many many ways available.
Misi mentions the Remedy Import Tool. Naveen gives us a bit more details.
I, of-course, will talk of Meta-Update which will handle the extraction of
the attached CSV, the parsing of said CSV, and the updating of what ever
forms you
I am trying to use LIKE in a web service qualification, querying the
SRD:ServiceRequestDefintion form. Here is what I have:
'TakeSRDOfflineFlag' = Online AND ('Category1' LIKE
(XPATH(/ROOT/Tier_1)+%) OR XPATH(/ROOT/Tier_1) = $NULL$) AND ('Category2'
LIKE (XPATH(/ROOT/Tier_2)+%) OR
Try this instead
'Category' LIKE XPATH(/ROOT/Tier_1)
and have the webservice pass in the % character.
On Jul 2, 8:32 am, Raido Oja raido@gmail.com wrote:
I am trying to use LIKE in a web service qualification, querying the
SRD:ServiceRequestDefintion form. Here is what I have:
Ahh, in the olden days we used Perl
the KING of parsing engines
On Jul 2, 7:56 am, Ben Chernys ben.cher...@softwaretoolhouse.com
wrote:
The best way? There are certainly many many ways available.
Misi mentions the Remedy Import Tool. Naveen gives us a bit more details.
I, of-course,
Hi All TGIF,
Have an interesting challenge that I am hoping to solve using the business time
function.
Currently when a ticket is created the number of the day is set in the 'Week'
field and the hour is set in the 'Hour' field. Also a filter checks a home
grown Holiday List table against the
Hi,
I was wondering if there is a way to configure Discover rack space, etc..
for assets.
Can the rack space be considered a physical CI?
Is there a way when an asset is scanned we can associate the asset with the
physical rack space?
Hello Everyone,
Our company has purchased the Zenoss application for server and network
monitoring. I have a general questions on whether or not any one else
out there is using Zenoss.
If so, have you integrated with the Service Desk application to generate
incidents.
If you have integrated,
In the API log, it lists what versions people are using. Protocol 13, protocol
12, etc. Is there a list of what version these protocols map to somewhere? I
have seen log entries all the way back to protocol 5, 8, 9, 10, etc. What
versions are these?
okay so I have been having ITSM upgrade issues and I have finally narrowed
it down. Basically what is happening is I am running the ITSM install and
it is trying to import .def .arx files etc and it is failing some
definition files because it is trying to import a form with a field that
Ar.hAR_CURRENT_API_VERSION
My personal list
14 7.5
13 7.1
12 7.0
11 6.3
10 6.0
9 5.12
That's as far back as my builds go these days
But I was always under the impression Protocol was something completely
different:
/* client Id for an API program */
#define
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