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BMC Remedy Mid Tier Guide (pdf)
Page 13: Configuring the Mid Tier
Page 16: Accessing the Mid Tier Configuration Tool
Page 20: General Settings
On Sun, Dec 12, 2010 at 10:48 PM, Vaibhav Singhal vaibhavsing...@hcl.comwrote:
**
Hi List,
I am
Dear listers,
Arserver 7.1 patch4 (Two nodes in a load balances server group)
CMDB2.1 patch3
ITSM7.3 patch7
SQLServer 2005
Quite a baffling issues I am having with the CMDB. I have created a CMDB class.
Then went on to generate the corresponding AST form in the Admin Console. But
only the
I'll bet you get the old working as designed response on this one.
Most of the ITSM workflow sets Company values based upon the HOME company of
the user; whatever their location is in their CTM:People form. This design
drove us to create all of our customer accounts in one customer company
Chris,
Worse... I got the I don't have SRM 7.6 installed on my VM
We did a half hearted test using Operational Categorization and the
requester console and it worked on 7.6.03 so I'm hoping it was
addressed. I'm throwing up a 7.6.03 Dev environment now so I will let
everyone how the testing goes
http://ServerName:PORT/arsys/shared/login.jsp
http://ServerName:PORT/arsys/home
arsys - is like AR-Server name , depending on the name you chosen
check: http://
ServerName:PORT/arsys/shared/config/config.jsphttp://%20ServerName:PORT/arsys/shared/config/config.jsp
From: Action Request
List,
I have a custom application that I integration with SLM. Created the Data
Source, created all the workflow etc So far everything is working
fine. I am in the process now of trying to change or start the SLA target
and milestone data over. I went and filled out the reset Goal for same
Hi,
I am installing ITSM 7.6.3 and CMDB, bladelogic 8, BMC
/Even/Performance/Impact Management on my laptop. If I have i7 processor quad
1.73 GHZ/6MB.
500 GB Hard drive, Windows OS 64 Bit, 8 GIG RAM - is this sufficient to run
the applications at decent speed? or do I need 16GB of RAM?
We're getting a cryptic email engine error. ARS 7.1 platform. SUSE Linux 10;
Oracle 10g R2. It's for a mailbox that's been established and working since
September of this year. I've checked the credentials. This is for an IMAP
connection to a Lotus Notes mail in database. It had been
Is there an email message in the mailbox with a size 65,000 bytes?
What are your java memory settings for the Email Engine?
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Chris Danaceau
Sent: Monday, December 13,
Looks promising:
http://www.notesninjas.com/A555F9/nn.nsf/ByAlias/AgentLogSize
I assume you are accessing Lotus Notes via IMAP.
On Mon, Dec 13, 2010 at 2:47 PM, Chris Danaceau cdanac...@attivasoft.comwrote:
**
We're getting a cryptic email engine error. ARS 7.1 platform. SUSE
Linux 10;
Just a heads up for anyone out there contemplating moving their OS from 2003 to
2008 to host a 7.6.03 AR Server. You may not be able to license the server on
2008 R2 due to an error in the snmp.exe program that ARS uses to locate the
active NIC and MAC address for licensing. This is on Dell
Christopher,
I'm going to take a small piece of what you just said and ask you to
elaborate on it
'since ARS 7.6.03 does not properly support 2008 R2'
What's not supported?...and should I avoid going to 2008 R2 on 7.5 as well?
-Original Message-
From: Action Request System discussion
I started out testing 7.5 on 2008 R2 and there just seemed to be too many
random permissions issues with the ARS and applications installers. I don't
think they were designed to run on 2008 and they worked better on 2003. The
7.5 licensing problem, however, was completely different and
Chris,
I ran across something that I dismissed as silly that I think might
be related
I am setting up a new 2008 VM to try out the new 7.6.3 stack
installer. After installing the OS I copied over bginfo, a nifty MS
internals utility that prints host info on the desktop. It really
helps when
Yes, that's exactly it; it's always fun when Mickey changes the plumbing...
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing IT Center
http://itsm.unt.edu/
-Original Message-
From: Action Request System discussion list(ARSList)
Ok.so I now have my Cisco CSM in front of my app servers. If I don't
specify a port I can't connect..if I specify the port my remedy is running
on it works just fine. I asked them to add port 111 to the 'listen on'
ports, but that doesn't seem to do it..why am I having SO MANY ISSUES??
Did you do both tcp and udp for port 111? Both need to be mapped.
With redundancy comes complexity... Try getting redundancy into place at
more layers than just the app servers; it get's even more complex. Add SAN
paths, switches, physical network interfaces, data centers, db servers,
power
So this only happens with an UPGRADE from 2003 to 2008 correct? We are
installing on a fresh server with 2008(Windows)
Lisa
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of strauss
Sent: Monday, December 13, 2010 5:29
No, I had tested new 7.6.03 installs AND 7.5 upgraded to 7.6.03 (and actually,
7.1 upgraded to 7.5 and again to 7.6.03), on Windows Server 2003 Ent x64 plain
and R2, and last week I reinstalled the OS on the same machines as 2008 R2 -
wiping the C: drive in the process - and then installed
I appreciate your elaborationsthey are always so elaborated :D
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of strauss
Sent: Monday, December 13, 2010 3:29 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.6.03 Licensing on
and the general contractor doesn't notice the extra pipes sticking out
of the wall for two years.
;)
Juan
On Mon, Dec 13, 2010 at 2:34 PM, strauss stra...@unt.edu wrote:
Yes, that's exactly it; it's always fun when Mickey changes the plumbing...
Christopher Strauss, Ph.D.
Call Tracking
Thank you Axton, adding UDP 111 fixed it for me.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Axton
Sent: Monday, December 13, 2010 3:52 PM
To: arslist@ARSLIST.ORG
Subject: Re: More load balancer hell
**
Did you do both tcp and udp for
Hi All,
Can anyone please suggest something on following -
We are implementing new 7.6 environment.
We have successfully installed ARS and mid tier, now I was licensing ARS 7.6.
I imported licenses from ARS 6.4 to ARS 7.6.
But when I am starting next installation(CMDB), it's saying ARServer is
Vaibhav,
You will need to generate new 7.1+ licenses from the BMC Support website as
they change when moving to ARS 7.1+. You will be given the selection of the
version of ARS that you are licensing. And yes, the ARS key is dependent on
the host ID of the server you are running it on. On the
Vaibhav,
Because you haven't actually purchased a new server license you probably cannot
generate the server license you need from the support site (the support site
requires you to enter a PO# that relates to a purchase of a new server license).
You will need to contact BMC support, send them
**
Thanks Tony for your reply
Thanks
Scott for your reply
I think I need to have the license file updated as per the new HostId.
But, any idea if I switch the host Id of current and new Server?
I already imported the 6.4 license file in 7.6and it shows correct number of lisences and also,
Had the idea of setting the server to Development Cache mode and it worked!
Phewww
De : Frex Popo frexp...@yahoo.fr
À : arslist@ARSLIST.ORG
Envoyé le : Lun 13 décembre 2010, 14h 49min 17s
Objet : Asset forms fail to generate.
Dear listers,
Arserver 7.1
http://go.bmc.com/?elqPURLPage=878intcmp=home1_news_remedyforceattr=press
Link to BMC's announcement.
On Dec 9, 7:57 am, John Sundberg john.sundb...@kineticdata.com
wrote:
Interesting things at Salesforce.com
1) They buy a Ruby company (YEAH!!!)
2) They announce with BMC (RemedyForce) --
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