Improving the performance of the Midtier 7.6, SP1

2011-08-15 Thread Tristan Roppel
Midtier 7.6 SP1 Apache Tomcat 5.5 Hi folks, can anybody give me hints in order to improve the performance of this midtier, escpecially settings of environment variables. For example, size of cache, heap size etc... Any hint is very appreciated. Thanks Tristan

Re: Improving the performance of the Midtier 7.6, SP1

2011-08-15 Thread Rick Cook
BMC has a mid-tier performance White Paper that covers just what you are looking for. It is available on their web site. Rick On Mon, Aug 15, 2011 at 3:42 AM, Tristan Roppel tristan.rop...@t-online.dewrote: Midtier 7.6 SP1 Apache Tomcat 5.5 Hi folks, can anybody give me hints in order to

Re: Run If check for a Diary field

2011-08-15 Thread Reiser, John J
The SET FIELD action should be against the arserver|arform that you just opened with a 'Request_ID' = $Request_ID$ qualification. On the CURRENT form the Diary field will only display the edit section which is null. --- John J. Reiser Remedy Developer/Administrator Senior Software

7.6.03 Approval Server Error

2011-08-15 Thread James Lauber
I've been researching an approval server error for a couple of days now. From what I can see in the approval engine log, whenever the New-Details command is called, and no future approvers are found by the Get Next Approver rule, an error is written to arerror.log. Fri Aug 12 16:23:02 2011

Re: Request Console vs. Direct Entry

2011-08-15 Thread Kathy Morris
We are bypassing the SR for a couple of requirements and build AIF forms. We will be building direct forms in some mcases and wanted to know if surveys can be generated off of a direct custom form. As far as Work Orders, there is a 1 to 1 relationship with work orders in some cases. In

Re: AUTO: Robert02 Kern is out of the office. (Rückkehr am 21.08.2011)

2011-08-15 Thread Doug Blair
** I tried sending him some mail:-)On Aug 14, 2011, at 8:48 PM, arslist wrote:** I saw these at around 11 am and thought: got to stop them, and then went out for the day.I am about to temporarily kill his subscription, not sure why listerv isn’t catching it.… DanFrom: Action Request System

ARDBC LDAP/AD integration now runs very slow

2011-08-15 Thread Drew Shuller
Good morning everyone. I have a problem with our Customer Info/AD search. Searching the integration vendor form, we get somewhere around 2000 records. This takes about 15 seconds, 100% normal. In our help desk form, it used to be very fast to bring back one record. Now it's taking about 15 seconds

Auto Reply: ARDBC LDAP/AD integration now runs very slow

2011-08-15 Thread kimberly . santana
Hello. Please note that I will have limited access to email thru August 22nd. I will reply to your message as soon as I am able. If you have an emergency please conact remedy.supp...@oracle.com. Thank you. Kimberly

Re: ARDBC LDAP/AD integration now runs very slow

2011-08-15 Thread Erickson, David (INST Aqua Balance)
What precisely needs to be logged? By the time I was able to create the classes, make them show up in Incident Management console and try to create and modify an CI of the categorization subclass the log was at 1.4 GB in size. I am trying to compress the file now, but I probably won't be able

Re: ARDBC LDAP/AD integration now runs very slow

2011-08-15 Thread Drew Shuller
Hi Dave. The log is not really the issue. The query taking much longer than normal is. Unfortunately, don't have a good baseline log to compare with, or at least one where the log level was set to 100, the finest level, so I can't tell if the query results are typical. Also, this is a small custom

Remedy Administrator (Seattle, WA)

2011-08-15 Thread Adam Novak
I am working on a Remedy Administration position for one of our clients locally in Seattle, WA. If you are interested in speaking further about your background to determine if there is interest and a fit for this role, please reach out. I apprecaite your time and please give me a call when

Re: Remedy Administrator (Seattle, WA)

2011-08-15 Thread Kathy Morris
Can it be done remotely? -Original Message- From: Adam Novak ano...@kforce.com To: arslist arslist@ARSLIST.ORG Sent: Mon, Aug 15, 2011 3:45 pm Subject: Remedy Administrator (Seattle, WA) I am working on a Remedy Administration position for one of our clients locally in Seattle, WA.