Re: Colorado Springs, CO

LJ, It is only for a year. Brian Goralczyk Phone 574-643-1144 Email bgoralc...@gmail.com On Thu, Oct 25, 2012 at 7:52 AM, Longwing, LJ CTR MDA/IC < lj.longwing@mda.mil> wrote: > Yes...but you don't count because you are relocating sometime soon, aren't > you? > > -Original Message

Re: Colorado Springs, CO

Joe, when we worked together I was living in Indiana. Close to Michigan. But I moved to Colorado almost 2 years ago. Brian Goralczyk Phone 574-643-1144 Email bgoralc...@gmail.com On Wed, Oct 24, 2012 at 10:15 PM, Joe Martin D'Souza wrote: > ** > You are from CO?? For some reason I thought y

Re: Another WWRUG Question - Refunds for Cancellation?

Natalie, I Am still so full of excitement from all that happened last week in San Jose, but I for one would be delighted to see you attend, especially if you could present that Shakespearean customization! If you started on the error messages now you should have them just about wrapped up by Oc

Re: Overlay problem

Also, look and see if the field is in multiple views. Create a view overlay for each view the field is in. On Fri, Oct 26, 2012 at 4:06 PM, Brittain, Mark wrote: > ** > > Hi All, > > ** ** > > 7.6.04 Overlays continue to give me headaches. I created a form overlay, > view overlay and field

Re: JOB: Remedy Developer - Oklahoma City, OK

Joe, It was great to finally put a face to the name. On Fri, Oct 26, 2012 at 12:35 PM, Joe Martin D'Souza wrote: > ** > > > *From:* Brian Pancia > *Sent:* Friday, October 26, 2012 9:29 AM > *Newsgroups:* public.remedy.arsystem.general > *To:* arslist@ARSLIST.ORG > *Subject:* JOB: Remedy Develo

Re: Remedy - SAML Integration

For authentication you have a few options: - Internal Remedy/ARS authentication - Simple LDAP integration using ARDBC LDAP - AREA Plugin, which could be designed to integrate Remedy and SAML - Atrium SSO, which as David said will integrate in 8.0 - Another 3rd party app, such as what java solution

Re: Overlay problem

If the field is in a Panel window, you will have to create an overlay of the panel field as well. Date: Fri, 26 Oct 2012 16:06:52 -0400 From: mbritt...@navisite.com Subject: Overlay problem To: arslist@ARSLIST.ORG ** Hi All, 7.6.04 Overlays continue to give me headaches. I created a

Re: Incident Management Console

Mark, The table that appears in the Incident Management console actually pulls data using EXTERNAL table qualification and it pulls it from a few different sources, but to answer your question, it is on the HPD:Incident Management Console form itself. My understanding is that if you mak

Re: Incident Management Console

Mark If you want to add new colums in the overview console You have to configure the ARDBCAppQuery plugin for the new field. For adding a new field follwo the below steps Create the field in SHR:ARDBC:Overview Console_template form and on SHR:ARDBC:Overview Console form Create an entry in th

Re: HPD:IncidentInterface_create: making assignments

Yes, I have seen this before :) The simplest solution is to add support group, that you use in your assignment, in to CFG:Assignment and just set it offline if you don't want it to mess with your routing rules.(HPD:HII:CreateIncident_040_SetAsgmntGrpID just trying to get support group id for tha

Re: Another Overlay Question

Make sure that you may have not accidentally already created a field (temp field or something like that) with that same ID Joe From: Kevin Shaffer Sent: Friday, October 26, 2012 4:28 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Another Overlay Question ** A

Re: Remedy - SAML Integration

If you’re referring to Single Sign-On authentication, Atrium SSO also supports SAML in version 8.0.00: https://docs.bmc.com/docs/display/public/sso80/Using+SAMLv2+for+authentication -David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Management BMC Software, Inc. Th

Re: Remedy - SAML Integration

It involves a custom plugin at the midtier level. Column Technologies helped us implement it here, and I know the guys at Java Systems Solutions have an offering. You can find out info on both via the below URLs. Nate. www.columnit.com www.javasystemsolutions.com

Re: Remedy - SAML Integration

I'm an idiot. Can you clarify on what SAML is? As far as integrations go, Remedy has various methods. Are you looking for a vendor integration? Sent from my iPhone On Oct 26, 2012, at 5:25 PM, Prakash Kodali wrote: ** Helloo Friends, Anybody is having any idea? Please let me know, if anybody h

Re: Remedy - SAML Integration

Helloo Friends, Anybody is having any idea? Please let me know, if anybody having any questions/clarifications. Thanks, Prakash. On Friday, October 26, 2012 12:28:10 PM UTC-6, Prakash Kodali wrote: > > ** Helloo Listers, > > My company wants to integrate the Remedy system with the company porta

Remedy ITSM 7.6.04 - Table Refresh Settings

One thing we discussed at WWRUG12 was the automatic table refresh settings our users can set, on a table. The option is not removable by an admin unless you want to remove the ability to modify the tables. I showed some people where to go to restrict the time on the table refresh... I pointed

Re: HPD:IncidentInterface_create: making assignments

I ended up creating an entry in the assignment configuration form for all our support groups for the event "- General -". Once those were configured and I assigned the group in the form, the incident was created. -Original Message- From: Action Request System discussion list(ARSList) [m

HPD:IncidentInterface_create: making assignments

When attempting to submit an entry to HPD:IncidentInterface_create and set a specific Assignee Group the system thwarts the attempt with workflow that appears to erroneously not allow it. Every way you try to set an assignee group in the form there is work flow to counteract it and force it to g

Another Overlay Question

ARS 7.6.04 SP 4 When I add field to a join form, the database ID for the field from the Parent ID is coming over as 536870XXX instead of the actual database ID on the field. behavior? Example In earlier versions, I have a field 15571 on the HPD:template form. I open the join form HPD:T

OT-WWRUG12 - Connections-Healthcare

I spent a lot of time talking to people at WWRUG12 about our various environments. If you are part of an IT Organization that is also Healthcare, please contact me off the list. I met several healthcare people at WWRUG and would like to keep in touch with them and any new people as well. In

Overlay problem

Hi All, 7.6.04 Overlays continue to give me headaches. I created a form overlay, view overlay and field overlay. The I tried to modify the field I just overlayed. Things were going just fine until I tried to save the change. Got the following error Field Overlay and the associated view over

Re: How to restrict wild card searches

Thanks Greg, Fantansticts, It works. Regards, Vishal On Thu, Oct 25, 2012 at 2:56 PM, Givens, Gregory CTR NPC, Pers 54 < gregory.givens@navy.mil> wrote: > Vishal, > > If it's a problem with wild cards being used in specific field(s), you > could change the QBE Match for the field(s) to "

Re: Watching the news BMC.

I think the only part they mentioned was the MAINFRAME Part.. not positive.. though.. On Fri, Oct 26, 2012 at 2:04 PM, John Baker wrote: > "private equity firms Kohlberg Kravis Roberts" > > In the UK, those who dislike "big business" tend to complain that private > equity firms buy companies, br

Remedy - SAML Integration

Helloo Listers, My company wants to integrate the Remedy system with the company portal. So, I want to know the details, how to integrate the Remedy with SAML. I would appreciate, anybody has any idea about this. It would be great if any body share the Remedy-SAML integration document OR at leas

Watching the news BMC.

"private equity firms Kohlberg Kravis Roberts" In the UK, those who dislike "big business" tend to complain that private equity firms buy companies, break them off, and shut down the nonsense and sell off the good elements. _

Re: New Columns To Web Report Designer

Yes. It is the only version of the Eclipse provided BIRT editor that will create reports that work properly inside of web reporting found in version 7.6.04. This does not change in version 8.0.0x, by the way. -David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Ma

BIRT Reports

I am very new to BIRT and need to build a Date Range parameter that calculates all records that are still open and 14 days old from the date entered (Submit Date). I built a parameter to accept the date range and used the following: "Date entered" >= "Date entered" - 1209600 Am I suppose to us

Re: New Columns To Web Report Designer

Is the 2.5.1 version the only version of BIRT that will work with ITSM 7.6.04? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

Re: JOB: Remedy Developer - Oklahoma City, OK

From: Brian Pancia Sent: Friday, October 26, 2012 9:29 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: JOB: Remedy Developer - Oklahoma City, OK ** Greetings, It was great to see a lot of old friends and new faces at WWRUG 2012. We are currently looking for a m

Re: ADDM pushing priority field to the CMDB

Thank you. You are so correct in everything you've said. I went and created a Computer_System CI in the BMC.ADDM dataset by hand. It automatically gave it a priority of 5, same as the ADDM pushed computer systems. You were right, it is the assigned value upon creation. Thank you ___

Re: ADDM pushing priority field to the CMDB

When ADDM synchronizes the data to the CMDB, the data is created in the BMC.ADDM dataset (i think). The data is then reconciled between this dataset and your golden dataset (BMC.ASSET). The Priority value on the base element form has a default value of 5. I don't think ADDM actually populates

ADDM pushing priority field to the CMDB

Currently, ADDM is pushing Priority_5 in the Priority attribute for Computer_Systems. We’s like to change that to a higher priority. For instance, Priority_3. We have never edited this or anything, so I assume it’s an OOB value ADDM is pushing. So the questions are: 1. How does ADDM push that pr

Re: OT RE: [EXTERNAL] Re: WWRUG13 Dates?

Sounds like Dan has forgotten how to play. I wonder if there is a way we can help him? Natalie -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC Sent: Friday, October 26, 2012 8:58 AM To: arslist@AR

Re: OT RE: [EXTERNAL] Re: WWRUG13 Dates?

Had a hard time getting him dressed up in a Hawaiian shirt this year, doubt we would get him in tights and a hat for next year... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Stroud, Natalie K Sent: Friday, October 26,

JOB: Remedy Developer - Oklahoma City, OK

Greetings, It was great to see a lot of old friends and new faces at WWRUG 2012. We are currently looking for a mid-level Remedy Developer with 3-5 years experience to join our team in Oklahoma City. The developer will assist our current team there with an upgrade to ITSM 7.6.04. Candidates sho

Incident Management Console

Hi All, I am working in ITSM 7.6.04 and I need to show or hide some of the columns. There question I have is "where is the table". If I look in the HPD: Incident Management Console, the database/ID name is z2TH_incidents/302087200. Also if I look in the HPD: HomePageContent:RL_IncidientConsol

Re: You need to VOTE on the thread: Bring back the ARSList MVP for 2013

YES INDEED!! Sent from my iPhone On Oct 24, 2012, at 10:42 AM, "Pierson, Shawn" wrote: > ** > I didn’t vote and I’m not sure if I would next year or not either. Within my > current environment, we won the battle to get the other half of the > organization to use Remedy, but I’m spending nigh

Re: How to restrict wild card searches

Thanks for your reply. We have already added this option in the ar.cfg. Thanks Vishal On Thu, Oct 25, 2012 at 9:13 PM, vaibhav wadekar wrote: > ** Allow-Unqual-Queries: F > > Add this parameter in ar.cfg/ar.conf > > Indicates whether the AR System server allows unqualified searches. > Unqualifi

How to add a work info type in service desk, Incident management v 7.6

Hello, I need to add new workinfo type in in service desk, Incident management v 7.6. It seems not so easy to do. Someone can help me? Best regards Lidia Dorsaz --- Division STIC Université de Genève 24 rue Général-Dufour, 1211 Genève 4 tel: (4122) 379