Re: Finding a Active Link ID

2012-12-16 Thread remedy
ARUtilities 8.0 will allow you to search for Active Links based on form. In the results list you can choose to display Run If You can easily see them all in a nice list without having to open each one individually in the Dev Studio. You can search by Trigger, Action, FieldID and a lot more.

Incident Create/Update WS - how to attach more than 1 Work Info entry

2012-12-16 Thread Kali Obsum
Hi, Using the OOB WS 7.6.03 (HPD_IncidentInteface_Create_WS), is it possible to attach more than 1 Work Info entry in a single Incident Create request? In SoapUI, there's a comment indicating 1 or more repetitions but when I include another set of Work Info fields and send a request, I get an