Re: Incident Create WS - Date/Time fields missing

Ah..never mind..figured it out. You need to modify the xml field type first before opening the window where you can choose the fields. Regards, Kali From: Kali Obsum Sent: Thursday, December 27, 2012 2:18 PM To: 'arslist@ARSLIST.ORG' Subject: Incident Create WS - Date/Time fields missing

Incident Create WS - Date/Time fields missing

Hi, I'm trying to create a web service whose main form is HPD:IncidentInterface_Create. However, when choosing Input fields for the web service, the "Date/Time" fields are not available to be selected even though they are existing on the form. Does anybody know why this is or is there a workaro

SRD Manager approval without using OOB workflow

Has anyone implemented a Service Request form with management approval, but without using the normal Remedy 7.6.4 workflow process that references the manager field on the people record? We are doing a Service Request implementation, however, our interface to the Human Resources database is not