Re: Remedy ITSM 7.6.04 Mid-Tier Hot Fix

2013-01-17 Thread Axton
Chrome can help with this. You can right click on anything and select inspect element. It will show you all the css that apply to that element and where it comes from. Axton Grams On Thu, Jan 17, 2013 at 3:32 PM, Sanford, Claire wrote: > MT_7604SP3_2013JAN04_CU_ALL > > I loaded the hot-fix on

Re: Problem testing a WSDL using soapUI...

2013-01-17 Thread Joe D'Souza
Thank you Fred, Thanks for that tip about names of elements. You were bang on the buck on that one. I didn't know elements HAD to be named with a character. I renamed the elements and that worked so to keep the element name consistent with the database names of the field it is mapped to, I rename

Re: Create Business Service CI via WebService

2013-01-17 Thread Peter Romain
You should be able to submit to the BMC.CORE:BMC_BusinessService form. What error(s) are you seeing? Have you got Atrium web services installed as there's more CMDB functionality available through that route From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.O

Remedy ITSM 7.6.04 Mid-Tier Hot Fix

2013-01-17 Thread Sanford, Claire
MT_7604SP3_2013JAN04_CU_ALL I loaded the hot-fix on my Dev server and the fonts changed in my application. I compared the font list on my Dev server and my Prod server and the lists look the same. Does anyone know exactly where the css or .jsp file is and what it is called that controls the f

Re: Mobile Approvals

2013-01-17 Thread vaibhav wadekar
I found it that with BP module of mobility we do provide support for change approval http://docs.bmc.com/docs/display/mobitsm7606/Symbols+used+in+the+Approvals+application ~ Vaibhav On Thu, Jan 17, 2013 at 10:46 AM, Shawn Scutchings < shawn.scutchi...@gov.ab.ca> wrote: > ** > > Hello, > > > >

Re: Mobile Approvals

2013-01-17 Thread vaibhav wadekar
Hi Shawn, BMC has a product called - *BMC Remedy ITSM - Mobility Best Practices* is a system for *mobilizing the BMC Service Request Management application and Approval Central application*. BMC Remedy ITSM - Mobility allows a user to browse and search through the BMC Service Request Management Se

Create Business Service CI via WebService

2013-01-17 Thread Jase Brandon
Hello All, I'm trying to create a Business Service CI via a webservice and haven't done this yet with 7.6.04. I've tried submitting to AST:Business Service, BMC.Core.BusinessService, and finally to BMC.Core.BaseElement - all without success. I thought BMC.Core.Base.Element submission would do the

Mobile Approvals

2013-01-17 Thread Shawn Scutchings
Hello, My management has expressed interest in being able to do approvals, SRM and Change, on their mobile devices. I know BMC offers some mobile solutions for this but was wondering if there were any other products out there that could facilitate this. Any opinions and or exper

Re: Knowledge Management 7.6.4 license?

2013-01-17 Thread Easter, David
You're mixing sales bundles with technical licenses. The Knowledge Management Specialist user bundle contained the entitlement to perform RKM administrator and analysis on RKM 7.5 and earlier. It had a pre-requisite of owning the Service Management Specialist license user bundle which contai

7.6.04 SP4 Mid Tier not sending ar errors back to web service clients

2013-01-17 Thread John Baker
Paul This is suspect: soapenv:Server.userException java.lang.NullPointerException Look through the WL log for the cause of the NPE. John ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "

7.6.04 SP4 Mid Tier not sending ar errors back to web service clients

2013-01-17 Thread Campbell, Paul (Paul)
I have some test cases that do a web service calls that use an incorrect password in them just to check that we get a proper error message back, but on my new 7.6.04 Midtier servers, I have noticed that I am getting a different error response that we used to on our 7.5 servers. 7.5 Midtier on We

Fwd:

2013-01-17 Thread Prasad nampally
http://www.csvetneo.org/ii1vlq.php ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

CMDB Deletion of Records

2013-01-17 Thread Rev M Flythe
Hi, I have asset records that were pushed from an External repository into 'Dataset B' via a connector, then these same assets were reconciled into BMC.Asset as submitter = test. Because of data issues, I need to clean everything up so . If I: 1. Delete the records in BMC.ASSET with th

Re: Audit a Character Field

2013-01-17 Thread itsm.support
Hi, We can enable Audit Option for the respective character field and can track of the audit logs. if the Audit trial for the character field is to implement with custom approach using workflow, then we can have following approach: Step1: Create a Diary Field on the same form where character

Re: Problem testing a WSDL using soapUI...

2013-01-17 Thread Grooms, Frederick W
I thought the XML standard wants the names of the elements to start with a letter. As for the default values ... Where do you have them specified. The ARS values should not be in the WSDL definition, they should be on the Form instead. Fred -Original Message- From: Action Request Syst

Setting Locale and Stack Installer

2013-01-17 Thread Frank Caruso
ITSM 76.04 SP2 (Stack Installer) Trying to understand how to handle setting the Locale field on records from the OOTB forms. It looks like the locale field is left blank when using the stack installer since you cannot select a default language. Because of this every time the application has pro

Any BAO Integration Experts on this group?

2013-01-17 Thread Michael M Cristobal
If you are interested in joining the biggest company in the world and be based in Texas, USA for a LONG-TERM CONSULTING gig, please let me know. I'm looking for a couple of Automation Analysts for BMC Atrium Orchestrator. Contact me for more details. Mike Cristobal RCG Global Services Recruit