Re: Monitor license usage - for individual user

2013-03-18 Thread Karthick
You right David but my remedy version is 7.1. I need to see or check who is really using remedy account. Sent from my iPhone On 19-Mar-2013, at 3:30 AM, "Easter, David" wrote: > ** > Additionally, while one can’t turn on license usage tracking for just one > user; one could turn on the Histo

Re: Installing SSL Certificate on AR Server running on UNIX

2013-03-18 Thread Joe D'Souza
If I have understood you correctly, keystore is what you need. It's a Java utility and comes with the installation of the SDK. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of MIZELL, MICHELE Sent: Monday, March 18, 2013 5:55 PM

Installing SSL Certificate on AR Server running on UNIX

2013-03-18 Thread MIZELL, MICHELE
Has anyone installed an SSL Certificate on a unix server using the certutil utility or any other utility. I am trying to configure SSL LDAP Authentication on a unix server but am not able to run the certutil commands successfully as outlined in the document: https://kb.bmc.com/infocenter/index?

Re: Monitor license usage - for individual user

2013-03-18 Thread Axton
I was thinking more in terms of license utilization when I made my statements. Knowing what % of the time is floating read versus floating write, etc. On Mon, Mar 18, 2013 at 3:11 PM, Misi Mladoniczky wrote: > Hi, > > Why not. Where does one find the file, and what is the format? > > How does i

Monitor license usage - for individual user

2013-03-18 Thread John Baker
Misi On login, an entry to JSS:SSO:Authentication is written which includes the JSESSIONID. On logout or session expiration (in which case, the same internal Java Servlet listener is called), it writes an entry to JSS:SSO:Logout with the user and JSESSIONID. If the user does not logout, the

Re: Monitor license usage - for individual user

2013-03-18 Thread Misi Mladoniczky
Hi, Why not. Where does one find the file, and what is the format? How does it work with timeouts? I guess it would not really show license usage but it will show when users login. It would be very interesting to compare it to the user-log of the AR Server. Best Regards - Misi, RRR AB,

Monitor license usage - for individual user

2013-03-18 Thread John Baker
Axton SSO Plugin provides a session start/end record for all SSO and non-SSO (through the JSS-replaced-BMC login page) users. So Misi may choose to drive a report from this data. John ___ UNSUBSCRIBE or access ARSli

BIRT Connection String

2013-03-18 Thread Frank Caruso
I use the BIRT developer tool to create a new Remedy based report. I use my credentials and server name to build the report. Before I add the report to Report form I remove my userid and password but then when I run the report it fails. If I add back my user name and password the report works. I

Re: Monitor license usage - for individual user

2013-03-18 Thread Easter, David
Additionally, while one can't turn on license usage tracking for just one user; one could turn on the Historical License Usage function and then search the form for that particular user. This will only track, however, write licenses and not read licenses. -David J. Easter Manager of Product Ma

Re: Monitor license usage - for individual user

2013-03-18 Thread Axton
Along the lines of what Misi shared, the only way to get accurate information is to look at the user logs. There are no hooks to see when a session ended. Polling for the data has the fault that you will have inaccurate information about when a session ended/license released. With that said, pol

Re: records in CAI:Events

2013-03-18 Thread Vinay Kumar Anumula
Thanks to every one for the reply.. Regards, Vinay ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Re: Monitor license usage - for individual user

2013-03-18 Thread Rune Kristian Sørlid
Check out two forms: AR System Administration:Manage User Licenses AR System Administration:Lisense Review /Rune Sorlid 2013/3/18 Karthick > ** > Hi, > > Let me check on that if I try to workflow I ll let you know. Thanks once > again. > > Sent from my iPhone > > On 18-Mar-2013, at 5:35 PM, Bi

Re: Monitor license usage - for individual user

2013-03-18 Thread Karthick
Hi, Let me check on that if I try to workflow I ll let you know. Thanks once again. Sent from my iPhone On 18-Mar-2013, at 5:35 PM, Bira Mata wrote: > ** I'm still working on this option as well, as I want to capture the current > login. because the current login is a display only form and

Re: Monitor license usage - for individual user

2013-03-18 Thread Ali A. Musa
There is a for AR System manage user license -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karthick Sent: Monday, March 18, 2013 6:49 AM To: arslist@ARSLIST.ORG Subject: Re: Monitor license usage - for individual user >

Re: Monitor license usage - for individual user

2013-03-18 Thread Misi Mladoniczky
Hi, If you definite data, and do NOT want to rely on polling, I suggest you turn on your user-log. Either to Form or to File. You can look in this file to find out all you want. ADV: And if you do not want our free tool, you can always use our commercial version ;-) And in this specific case, you