OT: Its friday

2013-05-03 Thread Rajesh Nair
Murphy's Funny laws:  1) Law of Queue: If you change queues, the one you have left will start to move faster than the one you are in now. 2) Law of Telephone: When you dial a wrong number, you never get a busy tone. 3) Law of Mechanical Repair: After your hands become coated with grease,

Re: Upgrade ARS from 7603 to 7604 SP4

2013-05-03 Thread RajaShanin
Thanks Joe, we do not intend to use the overlay concept as of now, we have few instances of AR server going down in our server group environment and BMC usually provides arserver.exe or arplugin.exe files (claiming to be the latest) to be replaced quiet often, hence we decided to go with the

Re: Remedy Integration with SCOM

2013-05-03 Thread vivek garg
Hi All, I have 2 quick queries: 1. Will connector for SCOM 2007 R2 for BMC Remedy ARS will work for Windows 2012 server. We have installed SCOM on 2012 server, so just wondering about compatibility issues. 2. Is there any cost involved for System Center 2012 Operations Manager run books

Re: Extracting substring from string and putting the value in different field

2013-05-03 Thread kanhu mohapatra
Hello Lister's/sagar, Thanks for your post it really a nice idea to implement. I am able to achieve my requirement. Thanks for all your helpful suggestion and post. . Have a great day and nice weekend too... Regards, Sanjay On Fri, May 3, 2013 at 9:05 AM, Sagar Valse

Re: Remedy Integration with SCOM

2013-05-03 Thread Jim Coryat (jcoryat)
We have Remedy and System Center. We are currently upgrading to Orchestrator 2012 along with all the other components (essentially System Center 2012). What you need for this to work (IMHO) is along with SCOM is Orchestrator and the Orchestrator Integration Pack (OIP) from Kelveriron and the

Re: Remedy Integration with SCOM

2013-05-03 Thread Pierson, Shawn
This is something I may be looking at in the next year or two as well so I wanted to jump in and ask a question. For other integrations leveraging web services, I like to use Incident Templates, for example, to create Incidents. That way I can dynamically change the data on the Template to

Missing Attachment or Attachment dropped by email engine per configuration

2013-05-03 Thread team.rem...@libero.it
Hi all, we try to open a ticket Remedy by Mail but the Server Remedy gives the following response without open the ticket: Missing Attachment or Attachment dropped by email engine per configuration. Can anyone help me to solve this problem? Thanks in advance. Salvatore

Re: Windows 8 and ITSM 8.1

2013-05-03 Thread David Easter
We probably need to go backwards in history a little bit to clarify the situation.   Back in the 6.x days, AR System came with a complimentary license for ServletExec to serve as the JSP engine when a customer was running IIS.  In the 7.0.x timeframe, the OEM agreement with New Atlanta expired

Re: Windows 8 and ITSM 8.1

2013-05-03 Thread arslist
Thanks for the explanation, and yes only Server is supported, not that it has stopped us from running it on laptops since the 1990s, lol. Sort of like the unsupported utilities directory or modifying the .def files by hand. Daniel From: Action Request System discussion list(ARSList)

Re: Windows 8 and ITSM 8.1

2013-05-03 Thread David Easter
You are absoultely correct.  There's supported and there's it works.  Just pointing out that since it's not supported, development wouldn't have had it in their acceptance criteria and QA would not have tested the combination.   Didn't want folks to see something posted about the combo not

Re: Windows 8 and ITSM 8.1

2013-05-03 Thread Pierson, Shawn
That is sort of like how Chrome seems to work better than Internet Explorer with 7.6.4 (I haven't tried 8.x yet), but Internet Explorer is supported while Chrome is not. Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList)

Re: Windows 8 and ITSM 8.1

2013-05-03 Thread Jarl Grøneng
2013/5/3 David Easter david_easter...@yahoo.com So IIS is still supported as a web server with ServletExec or Tomcat behind it (as per the compatibility matrix), but those combinations are not occurring as often they were 5+ years ago. Apache web server is also supported with Tomcat as the

Re: Windows 8 and ITSM 8.1

2013-05-03 Thread Jason Miller
Ha ha! I was going to reply to the Apache - Tomcat combo. We are using Apache in front of Tomcat on Windows :) On Fri, May 3, 2013 at 11:24 AM, Jarl Grøneng jarl.gron...@gmail.comwrote: ** 2013/5/3 David Easter david_easter...@yahoo.com So IIS is still supported as a web server with

Re: Windows 8 and ITSM 8.1

2013-05-03 Thread Jason Miller
Ok. to be fair that is not on all of our Mid Tiers. Just the ones in the DMZ. Our internal MT servers are Tomcat only (until we have a need for Apache). On Fri, May 3, 2013 at 3:24 PM, Jason Miller jason.mil...@gmail.com wrote: Ha ha! I was going to reply to the Apache - Tomcat combo. We

Re: Remedy Integration with SCOM

2013-05-03 Thread vivek garg
But How would I get the data into remedy CMDB from SCOM. Does SCOM has it's own database which contains all information about CI's (like server's etc) ? First before integrating SCOM with Remedy we need to get synchronization between Remedy CMDB and SCOM as our requirement is that whenever any