I find the time option on this particularly useful - for when you are in the
process of some sort of system maintenance.. Cool option..
Joe
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Monday, September 09,
Has anyone had a problem with the 'default' attribute of an element in a
WSDL not quite sticking to the element when a web service is published? I
have recently had this problem but have chosen to ignore it as the consumer
of this services is mostly internaly - except for one partner.
I have
I have had the same experience of yours
- Karthik
On 10 September 2013 12:27, Joe D'Souza jdso...@shyle.net wrote:
**
Has anyone had a problem with the ‘default’ attribute of an element in a
WSDL not quite sticking to the element when a web service is published? I
have recently had this
Hi,
The Filter Service Call behavior has been very consistent since the
introduction of Filter Service Calls.
I can see the logic in actually NOT treating it as part of the same transaction.
Since I found out how it worked, I had to redesign our internal RRR invoicing
application, and instead
Hi,
I'am planning to upgrade my ARS7.6.04 to 8.1ARS. My current ARS has large
amount of customization and do not intend create overlays for them.
Need your help to understand what all areas i need to take care of for this
upgrade (My server's are in server group with email integration and i
Hello All,
I am new to CMDB. I have created new class in CMDB and it has around 15
attributes.I want to load an external database records in to this new class.But
when I went to Atrium Job builder wizard the new class was not appeared
there.So I did a entry on CMDB:DataModelReference_CIMapping
Thanks Misi,
Yes, that's right we can test this platform either through the User Tool (API),
Mid-Tier or even the GUI. You can even have a mixture of users coming in from
the various communication methods.
regards
Iain
Hi Joe,
At this point I have not imported the certificate anywhere and understand the
certificate needs to be imported to the AR Server. Looking for instructions on
how to import the certification and if any config changes are needed.
Mark
From: Action Request System discussion list(ARSList)
Hi Mark,
Dependent on your version, here is a link to some documentation:
https://docs.bmc.com/docs/display/public/ars81/Setting+up+the+environment+fo
r+web+services
The Integration Guide for 7.6.04 has information also, but not sure if it is
as comprehensive as the above.
_
Everyone,
I apologize in advance, this may be a dumb question that's answered in the
install docs, but dang if I can find it this morning.
The long and short of it: I want to set up a quick ITSM install and poke around
/ evaluate / get an idea what I'm in for. I've downloaded
Hi,
The Host ID is the MAC Address of the main network card in the target system
(minus any - separators).
_
Kind Regards,
Carl Wilson
http://www.missingpiecessoftware.com/
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of
An someone email me a complete *.def of the HPD:HelpDesk Survey that was
installed with ARS 6.3 and Help Desk 5.5 or 5.6?
Thank you, your assistance is appreciated.
Sandra Hennigan
Remedy Developer
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Carl,
I know that's true in Windows...but I seem to remember it being different
in some os's...particularly Solaris...but I'm unsure about Linux
On Tue, Sep 10, 2013 at 7:30 AM, Carl Wilson carlbwil...@gmail.com wrote:
**
Hi,
The Host ID is the MAC Address of the main network card
Andrew,
Try this:
/sbin/ifconfig eth0
Regards,
Chris
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Hicox
Sent: 10 September 2013 14:28
To: arslist@ARSLIST.ORG
Subject: HostID for ITSM preconfigured stack install?
**
Carl,
Lynix
ifconfig | grep HWaddr
[root@Server503 logs]# ifconfig | grep HWaddr
eth0 Link encap:Ethernet HWaddr 00:50:56:8E:6D:1A
Remove : or -'s
Host ID will 0050568e6d1a
Take Care
Dale Jones
DCS
Raleigh, NC
919-523-6034
From: Action Request System
HAHH! I can't believe I never noticed this before.
Sure enough, it IS is the MAC addy of the primary network card on Linux.
Thanks a ton, everyone!
-Andy
On Sep 10, 2013, at 8:40 AM, Dale Jones d...@dcshq.com wrote:
**
Carl,
Lynix
ifconfig | grep HWaddr
[root@Server503 logs]#
On Solaris it used to be the MAC address with the delimiters stripped out and
the resulting hexadecimal number converted to decimal.
I think it changed to just the MAC address octet without delimiters around
version 5.
Thank you,
---
John J. Reiser
Remedy Developer/Administrator
Senior Software
Is this true in a Windows VM environment?
Thank You,
Chad Wilhelm
CareTech Solutions
Office: (248) 823-0177
[cid:image001.gif@01CEAE0C.1C31CF30]http://www.caretech.com/
Helping extraordinary people do extraordinary things
Best in KLAS
Partial IT Outsourcing 2012
Extensive IT Outsourcing
2008,
Chad,
The Remedy License Host ID has always been the NIC (MAC) address of the machine
the ARServer is installed on. All Platforms.
If your NIC card needs to be changed or your VM is build with a different NIC,
then the ARS server will need a new license key.
Take Care
Dale Jones
DCS
So I am going to therefore say my original statement is correct J
I guess I should have qualified some statements to get the actual MAC
address across platforms, but that's why the list is so good J
Gets tricky if you have more than one NIC installed .
_
Kind Regards,
Hi,
Are we talking ITSM or not?
Client side integration is very different than doing it to/from aruser.exe.
Please explain what you have to get suggestions.
Macros are typically various searches that can be converted to
form-defined-searches. Other things on newer systems could be various
If the old and new systems that you're going to run in parallel access the same
database
doesn't that pose a problem?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: Tuesday, September 10, 2013
ARS 8.1/OS=Windows Server/Custom App
I have a form which is used to create user request, Allow Any User To Submit
= Yes, since users will typically not have a license (Submitter Mode = Locked).
The application has a read only form(control panel) which is used to create the
user request. The
Russ,
As Frederick says, the fields need to have Submitter Change permissions.
The setting of 'Allow any user to submit' is extremely confusing, but it
shouldn't be. That setting simply means that you don't need to be a member
of a group with 'change' permission to be able to submit the
Hi,
You need two databases or database instances for the process I am talking about.
You would then do Delta Data Migrations to the new machine until you are ready
to switch over. Probably using RRR|Chive to do the Delta Data Migrations.
Best Regards - Misi, RRR AB, http://rrr.se
If
Also the message
You do not have write access to this record. :
7
Means that 'Status' (C7) field does not have modify permission of Submitter
or your ID was not set to the Submitter field on Create (Default on Submitter
should be $USER$ or you add $USER$ in the original create.
Dale Jones
DCS
Hi,
If it works in aruser.exe, it should work in Mid-Tier.
Maybe you are having trouble getting your changes out to your Mid-Tier, did
you try flushing your cache?
Do you use the Submitter permission group to perform the status change?
Best Regards - Misi, RRR AB, http://www.rrr.se
Do the fields on the Cart form have Submitter Write permissions?
Fred
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of rdg em
Sent: Tuesday, September 10, 2013 1:04 PM
To: arslist@ARSLIST.ORG
Subject: Permissions Question/Problem
**
ARS
Hello Experts,
We have users who uses outlook 2003 and 2007 or later.
I have a customized Remedy Application. It uses Email Server to send mails. A
template is attached to the outgoing email. The outgoing mails are going fine
with the template for outlook 2003/2007 or later. But no incoming
Cryptic moment: Reading the last post of this thread first and trying to
comprehend the content with the subject developer T-Shirts. Classic thread!
It deserves an award at WWRUG 2013.
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