HTML Email Template with Variable Attachments

2013-09-16 Thread clemence
I am been using a HTML outgoing email template with variables from a AR form using #$$Field_name#$$ and it has been working fine. Now user wants to include files from the attachment pool in that record as well I've tried to add the attachmenbt name in HTML email template but there is no

ARSystem 8.1, install patch 1 with disabled email engine fails

2013-09-16 Thread Jarl Grøneng
Hi, Running ARSystem 8.1, and with Email Engine disabled in startup. The install fail with error that says Email Engine is disabled. As designed? Win 2008 R2 -- J ___ UNSUBSCRIBE or access ARSlist Archives at

Re: ARSystem 8.1, install patch 1 with disabled email engine fails

2013-09-16 Thread Hullule, Kiran
Are you sure installation fails completely? Or is that just a warning message about email engine being disabled? If installation failing then BMC need to test it , disabling email engine on startup should not cause ARS installation to fail. From: Action Request System discussion list(ARSList)

Re: ARSystem 8.1, install patch 1 with disabled email engine fails

2013-09-16 Thread Jarl Grøneng
It gives an Error, and from my point of view it then fails. I'll give it a new try later today, and send got the error-logs. Regards, -- J 2013/9/16 Hullule, Kiran kiran_hull...@bmc.com ** Are you sure installation fails completely? Or is that just a warning message about email engine

Re: ARSystem 8.1, install patch 1 with disabled email engine fails

2013-09-16 Thread Jarl Grøneng
This is a part of the logfile. --- (Sep 16 2013 02:58:12.676 PM +0200),INFO,com.bmc.install.product.arbase.statement.ARBaseStartEmailEngineStatement, LOG EVENT {Description=[Starting Email Engine service...]} (Sep 16 2013 02:58:12.757 PM

Re: ARSystem 8.1, install patch 1 with disabled email engine fails

2013-09-16 Thread Hennigan, Sandra
With the 8.1 install, the Email Engine is installed but not configured. The configuration is made via the Application Administration Console. Thank you, Sandra Hennigan Remedy Developer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jarl Grøneng

Re: ARSystem 8.1, install patch 1 with disabled email engine fails

2013-09-16 Thread Hullule, Kiran
As far as I know , this is what might be happening , If this is an upgrade install , then in 8.1 email engine is a part of AR Components. 8.1 patch installer expect that existing email engine process has to be enable so that installer can restart it and import upgrade version of remedy email

Re: ARSystem 8.1, install patch 1 with disabled email engine fails

2013-09-16 Thread Jarl Grøneng
Hi This was a fresh 8.1 install. If all component installed via the installer need to be running when applying a patch, it should be documented in the install/patch documentation. -- J 2013/9/16 Hullule, Kiran kiran_hull...@bmc.com ** As far as I know , this is what might be happening ,

Re: BMC Remedy Health Advisor

2013-09-16 Thread Lewington, Dominic
Hey Carl :) Christopher - Don't have much to add to what Carl stated really; he is obviously planning a book on the history of Remedy monitoring tools! Just like to reinforce his point around hosting your monitoring tool in the app its monitoring - it's a bad idea! A bit like a doctor being

Re: MAX attachemnt size

2013-09-16 Thread Dale Jones
Andres, I usually set the max Attachment size to the same as the customers email system limit. I have seen it anywhere from 10 to 40Meg. Create a process for anything bigger then the limit. In Work Log Attach a link to the file on a FTP server or in SharePoint. Take Care Dale Jones DCS

MAX attachemnt size

2013-09-16 Thread andres tamayo
Hi all. i have a question about maximum recommended attachment size for remedy I'm always work with a maximum recommendation of 5MB which i configure i the AR server configuration options. for some reasons there are needs to work with big size files sometimes up to 30Mb, so i have my limit set

ARSystem 8.1

2013-09-16 Thread Jarl Grøneng
Hi If I install AR Server 8.1, and choose the server option. The Email Engine will not run from services. (it does run from EmailStart.bat) If I install AR Server 8,1 and choose server and client option. The Email Engine runs from services. Both installation did run without warnings or

Re: ARSystem 8.1, install patch 1 with disabled email engine fails

2013-09-16 Thread Jason Miller
It seems odd that the forms and related objects would not be imported just because the Email Engine isn't running? I didn't think the Email Engine was use for much more that processing incoming and outgoing mail. We routinely install/upgrade/patch with the Email Engine service disabled. We get

Re: ARSystem 8.1, install patch 1 with disabled email engine fails

2013-09-16 Thread Joe D'Souza
Why did you disable the service? Wouldn’t just stopping the service, and have it set to Manual work for not letting it run on the server? Disabling the service perhaps puts some sort of a system lock on the service to perform a start of the service during the install to let the installer do what

Load and Performance testing tools..

2013-09-16 Thread Joe D'Souza
Load and stress testing applications built on the AR System if they are web based.. Load and stress testing Web Services created in the AR System for external applications to consume. I do not have an immediate need or use for them personally, but wish to run some recommendations to my

Re: Load and Performance testing tools..

2013-09-16 Thread David Charters
I I got you covered buddy email me offline Sincerly, David Charters Charters Technologies 317-331-8985 Original message From: Joe D'Souza jdso...@shyle.net Date: 09/16/2013 7:18 PM (GMT-05:00) To: arslist@ARSLIST.ORG Subject: Load and Performance testing tools.. **

OT: To David Charter..

2013-09-16 Thread Joe D'Souza
I tried emailing you offline and it bounced back twice with an undeliverable message. Is your email address configured in your reply to accurate? David Charters [da...@charterstechnologies.com] Joe ___

Re: ARSystem 8.1, install patch 1 with disabled email engine fails

2013-09-16 Thread Jarl Grøneng
it is disabled because it is not used. Same with flashboard. Regards, Jarl 2013/9/17 Joe D'Souza jdso...@shyle.net ** Why did you disable the service? Wouldn’t just stopping the service, and have it set to Manual work for not letting it run on the server? Disabling the service perhaps