Re: Weird behavior of Mid Tiers

2014-03-22 Thread Chetan Shinde
Can you send the screenshot of the arserver settings and general preferences in midtier config? On 21 Mar 2014 01:20, Sweety sweetykhann...@gmail.com wrote: Hi, I have flushed mid tier cache and cleared browser cache also. Its happening for all users. Server is up and running. Users can

Re: OT: RE: $NULL$ = $NULL$?

2014-03-22 Thread Shellman, David
In a multi-tenancy (multiple universes) environment, one can compare the vast nothingness of one to another. Dave On Mar 21, 2014, at 10:51 PM, William Rentfrow wrentf...@stratacominc.com wrote: Since it's Friday Does $NULL$ REALLY equal $NULL$? If null really means the complete

Remedy focus on NoSQL Database (MongoDB)

2014-03-22 Thread Francois Seegers
Hi All, Just wanted to know from ya all how you think BMC is going to position our Remedy space to support the new NoSQL database initiatives if any :) http://www.mongodb.com/leading-nosql-database Thanks Francois Email: franco...@blueturtle.co.zamailto:franco...@blueturtle.co.za | Mobile:

Re: ITSM - HPD:Help Desk What is wrong with this statement?

2014-03-22 Thread Mitcham, Ross
I might make a suggestion to not use 'Assigned Group' = Desktop Solutions and use the support group ID ex. 'Assigned Group ID' = SGP000x) This can prevent future issues if: · you ever create a another support group called Desktop Solutions under another Company/Tenant ·

Re: OT: RE: $NULL$ = $NULL$?

2014-03-22 Thread Jason Miller
We are lucky that including such strings in emails that a black hole hasn't opened and consuming earth. Be careful List! The future is in your hands. On Sat, Mar 22, 2014 at 3:38 AM, Shellman, David dave.shell...@te.comwrote: In a multi-tenancy (multiple universes) environment, one can

Re: ITSM - HPD:Help Desk What is wrong with this statement?

2014-03-22 Thread Joe D'Souza
May I extend Ross's idea just a little bit? Do not use the ID directly in that search criteria. You find that ID and set in a hidden field. Search the CTM:SupportGroups table in a preceding piece of code, which is multi tenant enabled, so will return only those rows, that belong to the user

Re: OT: RE: $NULL$ = $NULL$?

2014-03-22 Thread Misi Mladoniczky
Hi, I remember submitting tickets to Remedy in the earlier days, and when writing $NULL$ in my emails the support reps became quite confused. It turned out that when their AR System system stored the text of my emails, $NULL$ was replaced by NOTHING :-) It did not matter how many $NULL$ I sent

Re: OT: RE: $NULL$ = $NULL$?

2014-03-22 Thread Tauf Chowdhury
Welll at least they at their own dog food! Sent from my iPhone On Mar 22, 2014, at 5:42 PM, Misi Mladoniczky m...@rrr.se wrote: Hi, I remember submitting tickets to Remedy in the earlier days, and when writing $NULL$ in my emails the support reps became quite confused. It turned