Upgrade suggestion

2014-06-13 Thread Ankita Pankaj
Hi All, What is the best practice while doing development adding new fields in the form or analyze existing fields to utilize. Reason for asking this question: I am little confuse if I have utilized existing fields for my use and as the creator of the field is BMC, they can utilize it in future

Re: Upgrade suggestion

2014-06-13 Thread Ars Lister
Hi Ankita,   If you can avoid using an OOTB field, that is best practice.  Sometimes it doesn't make sense to build a new field when an OOTB field can handle the job.  The biggest thing is to not modify existing workflow if you are in a pre-7.6.04 environment.  If new workflow will conflict or

Finding all filters and Escalations that contain a web service set fields

2014-06-13 Thread Campbell, Paul (Paul)
OK, I have a major challenge ahead of me, I have a Remedy 7.6.04 environment that is a fully custom app, no Out of the Box apps, that interacts with a third party application via Web Services calls. There are hundreds of filters/escalations involved, and the third party app is changing the URL

Re: Finding all filters and Escalations that contain a web service set fields

2014-06-13 Thread William Rentfrow
Perhaps you're solving the wrong problem. A web service - from the HTTP server side - is just a http/https call. If they are changing their endpoint, I think they should be able to put in a re-direct. I've never actually tested this, but it makes sense with what I know of web servers. For

Re: Finding all filters and Escalations that contain a web service set fields

2014-06-13 Thread Shawn Scutchings
You could also do a database query to get the list: select * From filter where filterid in ( select filterid FROM filter_set where assignLong like '%URL to search%' ) Shawn Scutchings From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William

Re: Upgrade suggestion

2014-06-13 Thread Gadgil, Abhijeet
1. If the purpose of the field is simply to be used as a buffer and store temporary values, we should add/reuse a display only field. In such cases, reuse is a better option, provided the field is not used for any other operation in the same transaction. In case if there is no free

Re: Finding all filters and Escalations that contain a web service set fields

2014-06-13 Thread John Sundberg
You could also experiment with modifying /etc/hosts to point to the new machine’s IP address. -John On Fri, Jun 13, 2014 at 1:46 PM, Campbell, Paul (Paul) p...@avaya.com wrote: ** OK, I have a major challenge ahead of me, I have a Remedy 7.6.04 environment that is a fully custom app, no

Re: Finding all filters and Escalations that contain a web service set fields

2014-06-13 Thread Rick Westbrock
The oddly placed line breaks in a DEF file can also wreak havoc with global find/replace operations (as I have found out the hard way). _ Rick Westbrock Remedy Administrator | IT Department 24 Hour Fitness USA, Inc. From: Action Request System discussion list(ARSList)

Re: LDAP

2014-06-13 Thread rajesh singh
Hi Fred, We don't have any server set up with local password. Regards, Rajesh On Fri, Jun 13, 2014 at 3:58 AM, Grooms, Frederick W frederick.w.gro...@xo.com wrote: Do you have any servers set up with a local password? Fred -Original Message- From: Action Request System

Re: Finding all filters and Escalations that contain a web service set fields

2014-06-13 Thread Campbell, Paul (Paul)
Well, it's not just the URL changing, it Is the port as well. I use XML Def exports to make these modifications (like when moving from UAT to production Servers) MUCH Easier as it doesn't do line breaks. Also, LJ, being the AWESOME guy that he is called me while he was on vacation to tell me

Re: Upgrade suggestion

2014-06-13 Thread Ankita Pankaj
Thanks for replies, I got it what I was looking for :) On Fri, Jun 13, 2014 at 8:47 PM, Gadgil, Abhijeet abhijeet_gad...@bmc.com wrote: ** 1. If the purpose of the field is simply to be used as a buffer and store temporary values, we should add/reuse a display only field. In such

Humour!!!!!

2014-06-13 Thread Rajesh Nair
Best out of office mail: Am on vacation 09-11jun. For emergencies, please call 911 (in US). Else please wait till 12jun when I'll be back in office.  Rajesh Nair send from Samsung galaxyS3 ___ UNSUBSCRIBE or