Setting Up Different Time

2015-05-26 Thread Karthick S
Hi All, I need to perform the below action, when I select Country using Workflow. if we Select Australia from the Drop down 'Country' it should set *AUS Date/Time* = Australian Time and same goes for if we Select *New Zealand* it should set *NZ Date/Time* = New Zealand Time as 27/05/2015

Re: No support?

2015-05-26 Thread richard....@bwc.state.oh.us
I did manage to get through to someone. They transferred me to a corporate help desk... apparently in India. The nice gentleman there was puzzled by how I got to him (You must have dialed the wrong number...) and seemed irritated that I was not a BMC employee and was asking for support. He then

No support?

2015-05-26 Thread richard....@bwc.state.oh.us
I just tried calling BMC support - apparently they have new numbers? After being on hold a pleasant young lady said that the storm last night in Houston messed up all the phone lines and she wasn't sure when they would be back up. Was there a storm in Houston or ?? Portions of this message may be

Re: No support?

2015-05-26 Thread richard....@bwc.state.oh.us
Bummer. Hopefully they have a DR plan in place From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Stanley Feinstein Sent: Tuesday, May 26, 2015 2:05 PM To: arslist@ARSLIST.ORG Subject: Re: No support? ** Yes. Evidently a huge storm and over a few

Re: No support?

2015-05-26 Thread Stanley Feinstein
Yes. Evidently a huge storm and over a few days. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.us Sent: Tuesday, May 26, 2015 10:54 AM To: arslist@ARSLIST.ORG Subject: No support? ** I just tried calling BMC

Re: No support?

2015-05-26 Thread Stanley Feinstein
LOL. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.us Sent: Tuesday, May 26, 2015 11:06 AM To: arslist@ARSLIST.ORG Subject: Re: No support? ** Bummer. Hopefully they have a DR plan in place.. From: Action

Re: No support?

2015-05-26 Thread Lucero, Michelle
Yep, there were floods, power outages. There was also a tornado this weekend. At least a thousand cars and at least a thousand homes have been damaged. Claire -- you OK out there? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of

Re: No support?

2015-05-26 Thread Sanford, Claire
Was there a storm in Houston? Oh Yeah! If you are on Facebook look up #HoustonFlood The city of Houston busses were not running the roads were so bad this morning. I am very fortunate. My home is on high ground with very good drainage around the area. My street flooded to the extent

Re: No support?

2015-05-26 Thread Sanford, Claire
Oh! Just about everyone in Houston was told not to go into work if it was at all possible... the less traffic on the roads the better. http://www.click2houston.com/news/viewer-photos-severe-weather-in-houston-area-on-memorial-day/33213104 From: Sanford, Claire Sent: Tuesday, May 26, 2015 1:17

Re: No support?

2015-05-26 Thread Rick Cook
Glad you are OK, Claire! Hope BMC can dry out and apply some (hopefully minor) lessons learned to their DRP. Rick On May 26, 2015 11:21 AM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: ** Oh! Just about everyone in Houston was told not to go into work if it was at all

Re: List

2015-05-26 Thread Rick Westbrock
Does the new server have all the groups defined in the Group form with the same group ID numbers? I think if there were missing ID numbers then the Group List would show the ID number instead of converting it to the name though. -Rick From: Action Request System discussion list(ARSList)

AD: Visualization Tool

2015-05-26 Thread Gidd
e-Vis2 data visualization: If you look around the internet you will find visualization tools that offer you insight into your data, yielding reports, graphs and of course statistical analysis.. So who needs another software solution? Ever been in a meeting room discussing important

ADM: timing test please ignore

2015-05-26 Thread Daniel
11:01 EST ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: No support?

2015-05-26 Thread Ken Pritchard
Don't they have a disaster recovery plan for support? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lucero, Michelle Sent: Tuesday, May 26, 2015 2:11 PM To: arslist@ARSLIST.ORG Subject: Re: No support? ** Yep, there were floods, power

Re: Tip message showing in + fields

2015-05-26 Thread Atul Vohra
Image attached. Thanks Atul Original Message Subject: Re: Tip message showing in + fields From: LJ LongWing lj.longw...@gmail.com Date: Tue, May 26, 2015 3:04 pm To: arslist@ARSLIST.ORG

Re: Tip message showing in + fields

2015-05-26 Thread LJ LongWing
Atul, I assume we are discussing the 'No Suggestion was found' messageI assume that the message is able to be localized, and as such, possible to make it say what you want...but I'm not 100% sure how that would be done as I'm not up on localization procedures :) On Tue, May 26, 2015 at 1:19

Re: Tip message showing in + fields

2015-05-26 Thread LJ LongWing
Atul, Gmail seems to have stripped your screen shot...you might want to provide it as plain text, or try it again as an attachment. On Tue, May 26, 2015 at 1:01 PM, Atul Vohra a...@protechsoftwareinc.com wrote: ** Hi We are on ARS 7.6.04 (linux, Oracle 11.x) [IMAGE REMOVED] We want to

Tip message showing in + fields

2015-05-26 Thread Atul Vohra
Hi We are on ARS 7.6.04 (linux, Oracle 11.x) We want to modify the above message to something like ldquo;No Suggestion was found related to above Parent.� Press Enter for Search window.rdquo; The question is the location of this message to change it.� Is it one message stored in a Form used

Re: Tip message showing in + fields

2015-05-26 Thread Atul Vohra
No Suggestion was found is a default message and I was wondering if it is in one place that we could change the text. � Original Message Subject: Re: Tip message showing in + fields From: LJ LongWing lj.longw...@gmail.com Date:

Re: Potential Phishing - Re: No support?

2015-05-26 Thread Sanford, Claire
Thanks! I am surprised they don’t have some switch they can flip that sends it all to Pune or California…. Here is a good picture! [cid:image003.jpg@01D097CF.8421B390] From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Tuesday, May

SLM Service Target Help

2015-05-26 Thread Jamie
I'm working through some changes for our service targets within our SLM module and I've started to uncover some things that are happening that I swear worked differently in our previous version. We are currently on 8.1.01 and I have just a generic Service Target (I've switched out our internal

Re: Potential Phishing - Re: No support?

2015-05-26 Thread Doug Blair
Potential fishing? Fishing I just got that! On May 26, 2015, at 4:17 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: ** Thanks! I am surprised they don’t have some switch they can flip that sends it all to Pune or California…. Here is a good picture!

Single Sign On (SSO) with CAS

2015-05-26 Thread Alex Agle
Hi everyone, I haven't posted in years, because I was spending most of my time working with a different BMC product. Now I'm circling back to the BMC Remedy Action Request System. We're on 6.3 (on Solaris), moving to 8.1.2p1 on Linux next month. I documented the upgrade of our test

Re: Single Sign On (SSO) with CAS

2015-05-26 Thread LJ LongWing
Alex, Anybody that is willing to provide help to the community is appreciatedso, while I don't currently have any use for that information, I never quite know where I'm going to be next month/year, and I might find the information useful, so, if you don't mind, please, post :) On Tue, May 26,