Is there a plugin for Tivoli monitoring for configuring performance-monitoring service targets in BMC SLM?

2015-06-25 Thread jjohnson
Is there a plugin for Tivoli monitoring or some other way to set it up with BMC SLM? -- View this message in context: http://ars-action-request-system.1.n7.nabble.com/Is-there-a-plugin-for-Tivoli-monitoring-for-configuring-performance-monitoring-service-targets-in-BM-tp122149.html Sent from

Re: Remedy 9 implementation/Upgrade

2015-06-25 Thread Kiran Patil
Hi, It's about complete platform including ITSM. Regards On Thu 25 Jun, 2015 12:18 Misi Mladoniczky m...@rrr.se wrote: Hi, Are you talking about the AR System or ITSM? Best Regards - Misi, RRR AB, http://rrr.se Hi All, Anyone is implementing/Upgrading Remedy 9 for their

Re: Is there a plugin for Tivoli monitoring for configuring performance-monitoring service targets in BMC SLM?

2015-06-25 Thread jjohnson
Thanks Patrick, but that document is from 2003. :) It doesn't look like BMC Service Impact Manager even exists anymore. The document also doesn't specify how it would integrate with SLM. -- View this message in context:

Re: Field HTML Contents to Text Attachment

2015-06-25 Thread Misi Mladoniczky
Hi, I would build a Filter Plugin that takes for example two arguments: Input Text: $TheTextFieldWithHtml$ Input Filename: $1$+.html Output Attachment: ... Coding that would just be a few lines of code in either C or Java. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP

Field HTML Contents to Text Attachment

2015-06-25 Thread Jeff Lockemy
Good Morning, I am looking to see if anyone has done something like this before and what method they may have used. I have a Remedy character field that contains a large amount of HTML text. I want to create a text file that contains the contents of that character field, name it RequestID.html,

Re: Remedy 9 implementation/Upgrade

2015-06-25 Thread Sanford, Claire
I am going to install it on a test server here to try to save our Remedy implementation. Hopefully they will like it and appreciate that it is already paid for rather than shelling out big $ on SNOW. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf

Re: Field HTML Contents to Text Attachment

2015-06-25 Thread Ken Pritchard
I did something similar with running a processcmd of type $fieldname$ filename Then do an addatachment function (not looking at the exact function name) of the file. I even did multiple files into a directory (ie the attachments in the worklog), zipped them up and imported the zip file which

Re: Is there a plugin for Tivoli monitoring for configuring performance-monitoring service targets in BMC SLM?

2015-06-25 Thread Patrick Zandi
http://documents.bmc.com/products/documents/09/69/40969/40969.pdf saw this.. as far as SLM -- SLM works around the model you have created or installed (COTS).. so yes SLM works with what ever you ingested I have not integrated this. On Thu, Jun 25, 2015 at 9:33 AM, jjohnson

Re: Field HTML Contents to Text Attachment

2015-06-25 Thread Misi Mladoniczky
Hi, Dumping the field content to a text field has the major drawback that it will be parsed by the command/shell interpreter. This might corrupt the data, and there is typically also a maximum size for the data that can be sent this way. The filter plugin will ensure that everything stays

Re: Field HTML Contents to Text Attachment

2015-06-25 Thread Andrew Hicox
This is a slightly different approach that I recently discovered, that kinda sorta does the same thing. IF you have an HTML document in a char field, AND IF your intention is to render that HTML for the user (for instance, by using a set-fields action to place the HTML document in an iFrame (oops

Re: CI Question

2015-06-25 Thread Janie Sprenger
You could use the Document class for the Scripts. Use a Product Category Tier 1,2,3 to differentiate different kinds of documentation. Janie On Fri, Jun 19, 2015 at 9:38 AM, Hennigan, Sandra, CTR, DSS sandra.hennigan@dss.mil wrote: All, My customer manages multiple programs which are

Computers and IP/MAC Address Relationships

2015-06-25 Thread Janie Sprenger
Does anyone manage data for Computer CIs and relationships to IPs or MAC Addresses in AM/CMDB? Of Particular interest is whether you do this through discovery, flat file imports, or if your users are doing it manually in the tool. I have a customer who reuses IPs and MACs - after one computer

Re: Query about UDM:ExecutionInstance

2015-06-25 Thread Janie Sprenger
From UDM:Config in conjunction with UDM:Execution Push a Create Execution Instance operation to UDM:Execution, that creates the UDM:Execution Instance record. Picks up the server name from UDM:Config On Wed, Jun 24, 2015 at 12:56 PM, babajan baig moghul.b...@gmail.com wrote: ** Hello

Re: BMC Atrium SSO + Midtier Configuration tool

2015-06-25 Thread rahulremedy shah
Hi The possible reason for this could be if the config page is not in the SSO ‘Not Enforced List’. ​ ​ This can be checked by navigating to the Login to SSO Server-Agent Details-Select respective MT agent and Edit-Go to ‘Not Enforced’ Tab; and check if the ‘/arsys/shared/config/*’ is

Remedy 9 implementation/Upgrade

2015-06-25 Thread Kiran Patil
Hi All, Anyone is implementing/Upgrading Remedy 9 for their customer. 1. What is major driving factor for Remedy 9 implementation/upgrade in competitive toolset? 2. How is the customer experience on Remedy 9 interface and reporting?? Thanks in advance. Regards Kiran Patil Remedy Consultant

Re: Remedy 9 implementation/Upgrade

2015-06-25 Thread Misi Mladoniczky
Hi, Are you talking about the AR System or ITSM? Best Regards - Misi, RRR AB, http://rrr.se Hi All, Anyone is implementing/Upgrading Remedy 9 for their customer. 1. What is major driving factor for Remedy 9 implementation/upgrade in competitive toolset? 2. How is the customer