Re: SLM Import is not working in 9.00 (long, sorry)

2015-11-05 Thread Pospi ARSList
Hello William, You seem to have covered pretty much everything. I can only think of checking\trying the following as you did not mention it in your post - What are the permissions on the ARX file? Can the user running the AR System/Plugin process access it? - Increase

Re: Loading of Asset Lifecycle Status and other Asset attributes to CMDB in version 8.x

2015-11-05 Thread jortega999 .
Try using the ast:computersystem form, which will feed the bmc_computersystem and ast:attributes. This worked for me. On Nov 2, 2015 11:43 AM, "Jarl Grøneng" wrote: > ** > Hi > > You should load your attributes using the form AST:LoadAttributes, using > the AROutput step.

Re: SRM Interface Create Question - Probably a Beginner Question

2015-11-05 Thread Kevin Shaffer
Awesome, thanks for the prompt response. [Partner Logo-EmailSig] Kevin Shaffer, Senior Partner Partner IT, Inc. (O) 888-380-8899 (C) 316-208-5341 (F) 708-887-1704 [ZA104088553] [ZA104088555]

Re: SRM Interface Create Question - Probably a Beginner Question

2015-11-05 Thread Carl Wilson
Hi, The SRM interface form is not designed to accept question answers, so it can only be used to invoke a simple request. If you require to map variables through, you need to use the CAI interface form to populate the variables and trigger the associated actions that would occur when invoking

SRM Interface Create Question - Probably a Beginner Question

2015-11-05 Thread Kevin Shaffer
ARS 7.6.04 SRM 7.6.04 I am sure this is a beginner's question so I apologize up front. Scenario I have a basic PDT with a condition. The question is "Is the Sky Blue", if Yes it will create an Incident, if No it will create a Work Order. When I submit a request through the Request Entry

Re: Serious flaw in BMC Remedy Licensing

2015-11-05 Thread Mueller, Doug
Misi, This is an application topic not a server topic. As has been noted, there is no error in or change to the licensing. The flaw is that we wanted to show a consolidated list and it had the side effect of grabbing licenses from every application. BMC decided that this was not behavior

Re: Serious flaw in BMC Remedy Licensing

2015-11-05 Thread Misi Mladoniczky
Doug, Thank you for the clarification. Best Regards - Misi, RRR AB, http://rrr.se > Misi, > > This is an application topic not a server topic. > > As has been noted, there is no error in or change to the licensing. The flaw > is that we wanted to show a consolidated list and it had the

ITSM Job Opportunity - Springfield, VA

2015-11-05 Thread ITSM Guy
We have an immediate opportunity for an experienced Remedy ITSM professional. The client is a major consulting firm. The position requires U.S. Citizenship, and ability to pass a government clearance process. The location of the work is located in Springfield, Virginia. The project is 12+