Sending default notifications to additional contacts

Hi Guys, (ITSM v8.1) Anyone any ideas how I could send default incident notifications to additional people based on the company of the Incident? I would like to send all default notifications (new call, call resolved etc) to a particular person based on the company selected (we are

Re: How to add new values in the Status reason for the Asset?

Hi, You have asked the same question on the BMC Communities where information has been shared on how to achieve this (along with the links I have sent). Not sure why you are also still asking for the information here? I suggest that you continue to work with the users on the Communities along

Mid-Tier Cache update concept

Hi All, I am observing that on our prod env cache is getting rebuilt daily from last couple of days . There is no code change . I want to understand the concept of caching . I know two types of caching one is on your client/browser and one in MDT . Is there any user specific cache apart

Re: How to add new values in the Status reason for the Asset?

Waiting for the response on it. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"