I'm having a simliar issue.
MT Version 8.1.SP02 Patch 001 201510061543 Hotfix
Websphere 8.5.5.3
Clustered Environment
BIGIP <-> (2 HTTP Servers) <-> (2 JVM Servers Clustered) <-> ARS 7.5P4
We are working through a case with BMC aslo.
- We followed some on the KB listed here.
Further Trouble
Hi Harsh,
BMC has a product called virtual agent. This is a chat application which
can be integrated with Lync and the VA product will take care of Ticket
creation. Hope this suits for your use case, but there will be cost
involved in it.
Just an idea from my end.
Thanks,
Anil K
On 10-Mar-2016 2
Hi Dylan
I haven’t thought about Incident to Work Order but I have modified the Incident
to Change. This involves two active link guides.
HPD:INC:QuickActions_CreateRequest pushes the data to the SHR:LandingConsole
via active link INT:CHG:HPD:INC:CreateAssociation_Change_003 The syntax for
thi
Hi Gourav,
I have applied solution from above KB, but no luck.
Thanks and Regards,
Rudra
On Wed, Mar 9, 2016 at 11:59 AM, Jain, Gourav wrote:
> **
>
> This issue comes session is expired. So try below KB article.
>
>
>
>
> https://kb.bmc.com/infocenter/index?page=content&id=KA377228&actp=sea
Ho Doug,
To me this seems like a very good solution.
You do it only if a permission issue is encountered.
Best Regards - Misi, RRR AB, http://rrr.se
> Misi,
>
> I don't remember the exact version this was introduced in, but it was by 8.1
> timeframe I am pretty sure.
>
> Yes, it does in
Hi Guys,
Is there any way we can invoke a webservice call through microsoft lync.?
Regards,
Harsh
On Thu, Mar 10, 2016 at 3:26 AM, Harsh wrote:
> Hi Experts,
>
> We were working on one of the integration request where we need to create
> a ticket through microsoft lync conversation.
>
> We are
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