Hi Gourav,

I have applied solution from above KB, but no luck.

Thanks and Regards,
Rudra



On Wed, Mar 9, 2016 at 11:59 AM, Jain, Gourav <[email protected]> wrote:

> **
>
> This issue comes session is expired. So try below KB article.
>
>
>
>
> https://kb.bmc.com/infocenter/index?page=content&id=KA377228&actp=search&viewlocale=en_US&searchid=1368038699602
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *AR System
> *Sent:* 08 March 2016 23:15
> *To:* [email protected]
> *Subject:* Re: Unable to login into Mid-Tier config page
>
>
>
> **
>
> Yes ,
>
> I have tried with default password "arsystem" , also tried encrypted
> password with modifying config.properties file.
>
> Thanks,
>
> Rudra K
>
>
>
> On Tue, Mar 8, 2016 at 8:56 PM, LJ LongWing <[email protected]> wrote:
>
> **
>
> have you tried the default password?  In case it got reset with the war
> deploy?
>
>
>
> On Tue, Mar 8, 2016 at 1:21 AM, AR System <[email protected]> wrote:
>
> **
>
> Hi All,
>
> We are unable to access the AR System Config page after deploying the
> Midtier via a war file on Websphere.
>
> Issue Details:
>
>  We took a snapshot of AIX 6.1 environment wherein midtier 8.1.02 was
> installed with IBM Websphere Once the snapshot was complete we deployed 8.1
> midtier war file for IBM Websphere following steps from BMC docs Now when
> we login to Remedy Midtier configuration page, after entering Password, it
> is redirected to config_auth_failed.jsp page every time.
>
>
>
> 1.
>
> Go to  http://:/shared/config/config.jsp and enter password (correct /or
> wrong)
>
>
>
> 2.
>
> Getting below Config_auth failed page
>
>
>
>
>
>
>
> I tried solutions from below KB's, but no luck
>
>
> https://kb.bmc.com/infocenter/index?page=content&id=KA406032&actp=search&viewlocale=en_US&searchid=1456722210291
>
>
> https://kb.bmc.com/infocenter/index?page=content&id=KA362261&actp=search&viewlocale=en_US&searchid=1456722210291
>
>
>
> Environment Details :
>
> OS : AIX 6.1
>
> Web Server : Websphere 8.5
>
>
>
> Thanks and Regards,
>
> Rudra K
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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