Re: Creating a CI though SR

Yes, but it requires building filters to do it. At a high level I do something like this: 1) Create a Work Order from the Service Request. 2) Have a Filter in place to push the status forward to trigger my workflow. 3) Using values in the Work Order, submit the CI via (I

Creating a CI though SR

I have a request from a customer to automate the creation of a CI through submission/approval of a Service Request. Has anyone considered OR done this before? ...Matt This e-mail transmission contains information that is confidential and may be privileged. It is intended only for the

ADV: Job opening

Wanted: BMC Developer with ARS/ITSM 8.1 experience to join an existing team of very experienced developers. Project is based in San Antonio, and location there would be a plus, but remote work is possible. Project term is probably six months to a year, though extension is possible. Need to

Re: Web Services - Using a HTTPS url

To expand on Thomas's answer (correct that HTTPS is function of the web server) you can easily change the URL in the WSDL from http to https using a text editor. Just make sure your web server is accepting https communications that connects to Mid Tier. Jason On Sun, Apr 10, 2016 at 9:53 PM