Re: Creating tasks in Problem Management Console.

Please provide the version you are on. -Original Message- From: Sivarama Velicheti To: arslist Sent: Fri, May 13, 2016 12:10 pm Subject: Creating tasks in Problem Management Console. ** Hi Group, I have a question regarding Problem

Creating tasks in Problem Management Console.

Hi Group, I have a question regarding Problem Management. I have a Problem Investigation ticket created in remedy. I am however unable to create a task for the problem request. When I go in the Tasks tab and click on create nothing opens up and no activity takes place. I have checked the to

Need for 7.6.4 to 9.1 tool

All, I have had several colleges recently bring me problems they are tripping on with code (especially custom code) once they get to 9.1. I "think" this is due to issues with overlays, but digging through it has been a manual process. I was wondering if anyone has written any tools yet to help

Re: Triplicate Records on AR System Group Form

Hi Tom, You can check the Long Group Name field in the Group form as this will be populated with the three Support Group tiers separated by a ">". You may also need to check the CTM:SYS-Access Permission Grps form. You can search by Support Group ID. Regards, Chris Chris Jones, Director

Re: need help about AIE engine

Hello, You may want to try the following just to test your job is set up properly: Change your job just to process the creates in the first instance (using the db value which differentiates the creates from the updates, adding this to the query of the job) Restart the AIE service Run the