Re: Question - Service Now

2016-06-15 Thread Ken Pritchard
Everyone is answering this like a bunch of IT folks. It really comes down to a risk/cost/reward issue. What I the (increased) risk of being ‘hacked’ on the cloud vs what in a lot of cases is an outsourced IT department (not really much different than a cloud IMO) and what is the perceived

Re: Question - Service Now

2016-06-15 Thread Rick Cook
Amazon has already been hacked at least once. I know of one DoD RoD customer that hosts their own instance for security reasons. Rick On Jun 15, 2016 16:10, "Joe D'Souza" wrote: > ** > > I think it mostly comes down to the answer to this question – would you be > ok to let

Re: Question - Service Now

2016-06-15 Thread Joe D'Souza
I think it mostly comes down to the answer to this question - would you be ok to let a valet drive and park an expensive car or motorcycle you own or would you want to do it yourself. Would you trust that valet to tell you after he has parked it if he accidentally dinked it or hit a huge pot hole

Re: ARSList traction vs Communities...

2016-06-15 Thread Joe D'Souza
Offline access is the biggest feature I would want too. I prefer to let my device do its work (download, sort, filter and whatever else that an interface like email or an app would do), so I can view I and interact with it whenever and wherever I am at even if not online. I do not really care

Re: .NET APIs

2016-06-15 Thread Misi Mladoniczky
Good work André! /Misi > Hi Misi and listers > > I finally found a set of paraters to pass in .NET: > > BMC.ARSystem.Attachment attach = new > BMC.ARSystem.Attachment(); > attach.Name = " ";// single space required. > null raises an

Re: .NET APIs

2016-06-15 Thread André Delcroix
Hi Misi and listers I finally found a set of paraters to pass in .NET: BMC.ARSystem.Attachment attach = new BMC.ARSystem.Attachment(); attach.Name = " ";// single space required. null raises an exception. Empty string causes an ARSystem

Re: .NET APIs

2016-06-15 Thread André Delcroix
Thanks for the answer. I know this is the way to delete an attachment in C-APIs, but I get a NullReferenceException in .NET. Did you already do that in .NET? Thanks André On 15/06/2016 17:06, LJ LongWing wrote: Deleting the attachment is as simple as strong the values to null in a set

Re: .NET APIs

2016-06-15 Thread LJ LongWing
Deleting the attachment is as simple as strong the values to null in a set entry, so the same as adding but with null values. On June 15, 2016 8:58:51 AM André Delcroix wrote: Hi listers, does someone know how to delete an attachment from a Remedy .NET API program? I

Re: .NET APIs

2016-06-15 Thread André Delcroix
Hi Misi, I tried that of course, but I get an exception saying that an object is not set to an instance Thanks André On 15/06/2016 16:33, Misi Mladoniczky wrote: Hi, Normally you would just pass a NULL to the specific attachment slots Field ID... Best Regards - Misi, RRR AB,

Re: .NET APIs

2016-06-15 Thread Misi Mladoniczky
Hi, Normally you would just pass a NULL to the specific attachment slots Field ID... Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by

.NET APIs

2016-06-15 Thread André Delcroix
Hi listers, does someone know how to delete an attachment from a Remedy .NET API program? I can add one with the SetEntry method, but I do not find which parameter to pass for delete. I build a BMC.ARSystem.FieldValueList object, add a BMC.ARSystem.Attachment to the list, but I dot know how to

Re: Question - Service Now

2016-06-15 Thread Pierson, Shawn
Just to play devil's advocate, theoretically someone whose business depends on their internet-facing servers being trusted is going to likely spend more money on security than a company that sells widgets as their primarily line of business and views I.T. security as just an expense. I don't

Re: Running ARSystem (9.1) on Windows 2012 R2 without a GUI

2016-06-15 Thread Dave Marshalonis
Thanks guys! I am going to install everything (ARSystem, ITSM, etc) and then uninstall the GUI. -dave On Tue, Jun 14, 2016 at 9:39 PM, Scott Philben wrote: > ** > You can actually install Windows Server 2012 without a GUI. So the > headless sever sits there as a email or AD

Business Objects reporting problem

2016-06-15 Thread Thomas Miskiewicz
Hello Listers, we installed and configured Mid-Tier on our Business Objects 4.1 SP5 server. When we try to run a Report we get this error message: Failed to process the request!!Adding Crystal Report "PrintIncident.rpt" failed. No authentication credentials were provided to the FRS. (FWB 00058)