Just to play devil's advocate, theoretically someone whose business depends on their internet-facing servers being trusted is going to likely spend more money on security than a company that sells widgets as their primarily line of business and views I.T. security as just an expense. I don't know who hosts Service Now or BMC's cloud servers, but I'd expect that they probably take it very seriously. Things can definitely slip through but if we're all deploying MyIT and such to give people access to Remedy via their smartphones and tablets off the network, it's really a question of whose cybersecurity you trust more.
Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe D'Souza Sent: Tuesday, June 14, 2016 8:28 PM To: [email protected] Subject: Re: Question - Service Now ** Exactly - but I would like to add its as safe as someone else's computer who gives access to some of his trusted associates facing the internet. So once out there, it is as safe as any other "shared" resource with "limited public access" on the internet is. Whether you like it or not, that exposes the system to a few more vulnerabilities than a system that is internal and intranet facing. So whether it is ServiceNOW's cloud or any other, it is the one risk you need to assume before investing in it. Joe ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rod Harris Sent: Tuesday, June 14, 2016 8:44 PM To: [email protected]<mailto:[email protected]> Subject: Re: Question - Service Now ** If only I had a like button. Yes, cloud does seem to be a bit of a buzzword that you have distilled nicely with that T-shirt slogan. Thanks JDHood. On 15 June 2016 at 10:35, JD Hood <[email protected]<mailto:[email protected]>> wrote: ** It may be a T-Shirt slogan, but it's relevant nonetheless: "...There is no "Cloud" - It's just someone else's computer..." -JDHood On Tue, Jun 14, 2016 at 8:19 PM, Joe D'Souza <[email protected]<mailto:[email protected]>> wrote: ** I do recall hearing rumors it was - not sure how long time ago. But take that information with a grain of salt as I do not know much details of what I had heard. ServiceNOW is primarily a system hosted on the cloud so is as vulnerable or strong as any other system on the cloud. So IMHO if security of your data is one of your top concerns, the cloud may not be the best place for you to be at. However strong the security, there is always a loophole to be found for someone who has the intent to find one. While this is true for systems hosted internally too, at least the vulnerability of the system isn't exposed to the world if your system isn't internet facing. Joe ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Sanford, Claire Sent: Tuesday, June 14, 2016 3:17 PM To: [email protected]<mailto:[email protected]> Subject: Question - Service Now Does anyone know if Service Now has ever had their servers (with customer's data) ever been hacked? _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ Private and confidential as detailed here<http://www.energytransfer.com/mail_disclaimer.aspx>. If you cannot access hyperlink, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
