Resolved - RE: Cannot open SRD

That was it Kevin! I didn't have Request Catalog Manager permissions. Thank you so much! Terri From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kevin Shaffer Sent: Thursday, July 21, 2016 6:36 PM To: arslist@ARSLIST.ORG Subject: Re: Cannot open

Re: Cannot open SRD

Make sure you have Request Catalog Manager permissions. From: Thomas Miskiewicz Sent: Thursday, July 21, 2016 5:24 PM To: arslist@ARSLIST.ORG Subject: Re: Cannot open SRD ** Did you try to enable logging? What does it say? On 21 Jul 2016,

Re: Cannot open SRD

Did you try to enable logging? What does it say? > On 21 Jul 2016, at 22:48, Lockwood, Teresa - OCIO-CTS, Jacksonville FL > wrote: > > ** > Banging my head against the wall with this one. I open the Service Catalog > Manager Console and search for an SRD. When I

Re: Cannot open SRD

What is your compatibility setting and the Enterprise mode is on ? On Thu, Jul 21, 2016 at 3:48 PM, Lockwood, Teresa - OCIO-CTS, Jacksonville FL wrote: > ** > > Banging my head against the wall with this one. I open the Service > Catalog Manager Console and search

Cannot open SRD

Banging my head against the wall with this one. I open the Service Catalog Manager Console and search for an SRD. When I try to open it a window momentarily pops us but then goes away never opening the SRD. Pop up blockers are not on and I have it set so that pop ups will open in a new

Re: Request for advice / suggestions regarding migration and training

The statement you made below is the more important consideration. There are some base forms such as User and Group that you need to review. You must be using the User form, if you are not using the group form and all of your tables are customer then you do not need to do any overlays. I

Re: Request for advice / suggestions regarding migration and training

Dustin, If you were going from version 8.x to version 9 and you didn't have too many customizations, I think you would be able to do this. Going from 7.1 with customizations to version 9 is not something a novice should attempt to do. There are too many gotchas that will trip you up if you

Re: Request for advice / suggestions regarding migration and training

Dustin, I would recommend that you schedule in BMC Engage this September. You can network with other users, developers, and BMC Engineers, in addition to getting some training on the current and coming versions. Someone there will have done what you are trying, and you will leave there full of

Request for advice / suggestions regarding migration and training

Greetings! I hope that this doesn't turn out to be a long email.  I am soliciting advice from fellow developers who may have already gone down the path that I seek to travel.  First, the bits that people want to know. Production: ARS:   7.1.00 Patch 004 OS:     Server 2003  (yes I know.  No