Did they upgrade to the 32 bit Office 2016 or the 64 bit Office?
Remember the User Tool is 32 bit and Windows has issues with a 32 bit app
calling a 64 bit app
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Lee
Ouch, there's probably an old API call that will never be updated due to EOL on
the user tool.
Lee Cullom | Northcraft Analytics
IT Metrics Specialist | Business Intelligence Applications for IT
Direct – 678-438-7244 | http://www.northcraftanalytics.com
Main - (678) 664-ITSM
What is
Thanks for the answer, but unfortunatelly it didnt help. Send mail from office
apps (Excel, Word...) do work. It is only from User Tool it stopped working.
/Janne
___
UNSUBSCRIBE or access ARSlist Archives at
Try this:
http://www.technipages.com/word-enable-send-to-mail-recipient-option
they may need to set their default mail client.
Lee Cullom | Northcraft Analytics
IT Metrics Specialist | Business Intelligence Applications for IT
Direct – 678-438-7244 | http://www.northcraftanalytics.com
Main -
Hi,
We run ARServer 8.1 with SQL Server.
Our users still prefer to use User tool 7.6.04 (and it works fine).
Recently we upgraded to Office 2016 and after that some users face a problem
with the function
File -> Send Request -> Mail Recipient.
The menu choice is disabled (grayed out).
Anyone else
5 matches
Mail list logo