Brian,
I might be wrong on the version numbers but the issue you are talking about...
with SmartReporting opening from ITSM, is an internal cross authentication that
happens and when SSO is used, it affects usability in that email links from
smart reporting don't work unless you authenticate to
Thanks for the feedback so far.
Vinod - we do have a mid-tier and a smartreporting server public facing and
then another set private facing. We've had mid-tier setup like this for years,
which works perfect. I can log directly into SmartReporting on the public side
all day. I just can't
Not sure about Control M. Truesight does not support Okta, which is what we use
for our SSO and we have no need to make it publicly available so it's not a
huge issue for us.
We built Truesight in AWS
Sent from my iPhone
> On Dec 8, 2016, at 4:09 PM, Lee Cullom
Uh don't get me wrong. I never said I was delighted. It's a product that needs
a lot of work. Thankfully BMC has worked with us to improve the product as much
as they can. A lot of work needs to get done by the original developers,
Yellowfin (I think).
Sent from my iPhone
> On Dec 8, 2016,
The environment I'm currently using is Remedy onDemand and SmartReporting works
fine with no performance issues.. essentially over the public internet.
Maybe ask BMC guys to speak to their RoD Ops team
Sent from my iPhone
> On Dec 8, 2016, at 10:36 AM, Lee Cullom
Ick, not only will this be a nightmare to configure, but then the performance
is going to be a disaster. Turn back!
Lee Cullom | Northcraft Analytics
IT Metrics Specialist | Business Intelligence Applications for IT
Direct – 678-438-7244 |
6 matches
Mail list logo
